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2024 Comcast Franchise (fully executed) - Ordinance No. 727 - Chanhassen9084064v5 CABLE TELEVISION FRANCHISE ORDINANCE City of Chanhassen, Minnesota May 2, 2024 DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 2 9084064v5 TABLE OF CONTENTS Page SECTION 1.SHORT TITLE AND DEFINITIONS .............................................................................. 1 SECTION 2.GRANT OF AUTHORITY .............................................................................................. 7 SECTION 3.CONSTRUCTION STANDARDS ................................................................................. 10 SECTION 4.DESIGN PROVISION .................................................................................................... 14 SECTION 5.SERVICE PROVISIONS ............................................................................................... 15 SECTION 6.PUBLIC ACCESS PROVISIONS .................................................................................. 19 SECTION 7.OPERATION AND ADMINISTRATION PROVISIONS ............................................ 20 SECTION 8.GENERAL FINANCIAL AND INSURANCE PROVISIONS...................................... 23 SECTION 9.SALE, ABANDONMENT, TRANSFER AND REVOCATION .................................. 25 SECTION 10.MISCELLANEOUS PROVISIONS ............................................................................... 30 SECTION 11.PUBLICATION EFFECTIVE DATE; ACCEPTANCE AND EXHIBITS ................... 33 EXHIBIT A HESSE FARMS ADDRESSES .................................................................................... A-1 EXHIBIT B PEG ACCESS FACILITIES AND EQUIPMENT ....................................................... B-1 EXHIBIT C SERVICE TO PUBLIC FACILITIES .......................................................................... C-1 EXHIBIT D FRANCHISE FEE PAYMENT WORKSHEET ........................................................... D-1 EXHIBIT E SUMMARY OF ORDINANCE FOR PUBLICATION ............................................... E-1 DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 1 9084064v5 ORDINANCE NO. 727 AN ORDINANCE GRANTING A FRANCHISE TO COMCAST OF ARKANSAS/LOUISIANA/MINNESOTA/MISSISSIPPI/TENNESSEE, LLC TO CONSTRUCT, OPERATE, AND MAINTAIN A CABLE SYSTEM IN THE CITY OF CHANHASSEN, MINNESOTA; SETTING FORTH CONDITIONS ACCOMPANYING THE GRANT OF THE FRANCHISE; PROVIDING FOR REGULATION AND USE OF THE SYSTEM; AND PRESCRIBING PENALTIES FOR THE VIOLATION OF ITS PROVISIONS. The City Council of the City of Chanhassen ordains. STATEMENT OF INTENT AND PURPOSES The City of Chanhassen intends, by the adoption of this Franchise, to bring about the construction of an all fiber Cable System and the continued operation of it. Such an all fiber Cable System can contribute significantly to the communications needs and desires of the residents and citizens of the City and the public generally.Further, City may achieve better utilization and improvement of public services and enhanced economic development with the development and operation of a Cable System. FINDINGS In the review of the request for a franchise by Grantee and negotiations related thereto, and as a result of a public hearing, the City Council makes the following findings: 1.Grantee’s technical ability, financial condition, legal qualifications, character and other municipal franchise experience were considered and approved in a full public proceeding after due notice and a reasonable opportunity to be heard; 2.Grantee’s plans for constructing and operating the Cable System were considered and found adequate and feasible in a full public proceeding after due notice and a reasonable opportunity to be heard; 3.The Franchise granted to Grantee by City complies, to the best of their knowledge, with the existing applicable State statutes, federal laws and regulations; and 4.The Franchise granted to Grantee is nonexclusive. SECTION 1.SHORT TITLE AND DEFINITIONS 1.1 Short Title. This Franchise shall be known and cited as the Cable Television Franchise Ordinance. 1.2 Definitions. For purposes of this Franchise, the following terms, phrases, words and their derivations shall have the meaning given herein. Words used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. All capitalized terms used in the definition of any other term shall have DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 2 9084064v5 their meaning as otherwise defined in this section. The words “shall” and “will” are mandatory and “may” is permissive. Words not defined shall be given their common and ordinary meaning. (a)“Applicable Laws” means any local law, or federal or State statute, law, regulation or other final legal authority governing any of the matters addressed in this Franchise. (b)“Basic Cable Service” means any service tier which includes the lawful retransmission of local television broadcast signals. Basic Cable Service as defined herein shall not be inconsistent with 47 U.S.C. § 543(b)(7)(1993). (c)“Cable Act” means the Cable Communications Policy Act of 1984, Pub. L. No. 98- 549, 98 Stat. 2779 (1984) (codified at 47 U.S.C. §§ 521-611 (1982 & Supp. V 1987)) as amended by the Cable Television Consumer Protection and Competition Act of 1992, Pub. L. No. 102-385 and the Telecommunications Act of 1996, Pub. L. No. 104-458 and as the same may, from time to time, be amended. (d)“Cable Service” or “Service” means: (i)The one-way transmission to Subscribers of (i) video programming, or (ii)other programming service; and Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. (e)“Cable System” or “System” means a facility, consisting of a set of closed transmission paths and associated signal generation, reception and control equipment that is designed to provide Cable Service which includes video programming and which is provided to multiple Subscribers within a community, but such term does not include: (i)A facility that serves only to retransmit the television signals of one (1) or more television broadcast stations; (ii)A facility that serves Subscribers without using any public rights-of-way; (iii)A facility of a common carrier which is subject, in whole or in part, to the provisions of 47 U.S.C. §§ 201-226, except that such facility shall be considered a Cable System (other than for purposes of 47 U.S.C. § 541) to the extent such facility is used in the transmission of video programming directly to Subscribers; unless the extent of such use is solely to provide interactive on-demand services; (iv)An open video system that complies with Section 653 of the Cable Act; or (v)Any facilities of any electric utility used solely for operating its electric utility system. (f)“Channel” or “Cable Channel” means a portion of the electromagnetic frequency spectrum which is used in a Cable System and which is capable of delivering a television Channel as defined by the Federal Communications Commission. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 3 9084064v5 (g)“City” means the City of Chanhassen, Minnesota as represented by the Council or any delegate acting within the scope of its jurisdiction. The City Manager shall be responsible for the continuing administration of this Franchise. (h)“Council” means the City Council of the City of Chanhassen, Minnesota. (i)“Drop” means the cable that connects the ground block on the Subscriber’s residence to the nearest feeder cable of the System. (j)““FCC” means the Federal Communications Commission and any legally appointed, designated or elected agent or successor. (k)“Franchise” means this Franchise and the regulatory and contractual relationship established hereby. (l)“Franchise Fee” means any tax, fee or assessment of any kind imposed by the City or any other Governmental Authority on a Grantee or cable Subscriber, or both, solely because of their status as such. The term “Franchise Fee” does not include: (i) any tax, fee or assessment of general applicability (including any such tax, fee or assessment imposed on both utilities and cable operators or their services but not including a tax, fee, or assessment which is unduly discriminatory against cable operators or cable Subscribers); (ii) capital costs which are required by the Franchise to be incurred by the Grantee for PEG Access Facilities; (iii) requirements or charges incidental to the awarding or enforcing of the Franchise, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties or liquidated damages; or (iv) any fee imposed under Title 17 of the United States Code. (m)“GAAP” means generally accepted accounting principles as promulgated and defined by the Financial Accounting Standards Board (“FASB”), Emerging Issues Task Force (“EITF”) and/or the U.S. Securities and Exchange Commission (“SEC”). (n)“Governmental Authority” means any court or other federal, State, county, municipal or other governmental department, commission, board, agency or instrumentality. (o)“Grantee” is COMCAST OF ARKANSAS/LOUISIANA/MINNESOTA/ MISSISSIPPI/TENNESSEE, LLC, its agents and employees, lawful successors, transferees or assignees. (p)“Gross Revenues” means, and shall be construed broadly to include, all revenues derived directly or indirectly by Grantee and/or an Affiliated Entity that is the cable operator of the Cable System, from the operation of Grantee’s Cable System to provide Cable Services within the City. Gross Revenues include, by way of illustration and not limitation: (i)monthly fees for Cable Services, regardless of whether such Cable Services are provided to residential or commercial customers, including revenues derived from the provision of all Cable Services (including but not limited to pay or DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 4 9084064v5 premium Cable Services, pay-per-view, pay-per-event, and video-on-demand Cable Services); (ii)fees paid to Grantee for Channels designated for commercial/leased access use and shall be allocated on a pro rata basis using total Cable Service Subscribers within the City; (iii)Converter, digital video recorder, remote control, and other Cable Service equipment rentals, leases, or sales; (iv)installation, disconnection, reconnection, change-in service, “snow-bird” fees; (v)Advertising Revenues as defined herein; (vi)late fees, convenience fees, and administrative fees; (vii)other service fees such as HD fees, convenience fees, broadcast fees, regional sports fees, home tech support fees, bill payment fees for in-person or phone payments, additional outlet fees, and related charges relating to the provision of Cable Service; (viii)revenues from program guides and electronic guides; (ix)Franchise Fees; (x)FCC regulatory fees; (xi)except as provided in subsection (ii) below, any fee, tax or other charge assessed against Grantee by municipality, which Grantee chooses to pass through and collect from its Subscribers; and (xii)commissions from home shopping channels and other Cable Service revenue sharing arrangements, which shall be allocated on a pro rata basis using total Cable Service Subscribers within the City. (1)“Advertising Revenues” shall mean revenues derived from sales of advertising that are made available to Grantee’s Cable System Subscribers within the City and shall be allocated on a pro rata basis using total Cable Service Subscribers reached by the advertising. Additionally, Grantee agrees that Gross Revenues subject to Franchise Fees shall include all commissions, representative fees, Affiliated Entity fees, or rebates paid to National Cable Communications and Comcast Spotlight, or their successors associated with sales of advertising on the Cable System within the City allocated according to this paragraph using total Cable Service Subscribers reached by the advertising. (2)“Gross Revenues” shall not include: DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 5 9084064v5 (A)actual bad debt write-offs, except any portion which is subsequently collected, which shall be allocated on a pro rata basis using Cable Services revenue as a percentage of total Subscriber revenues within the City; and (B)unaffiliated third-party advertising sales agency fees which are reflected as a deduction from revenues. (xiii)Grantee shall allocate fees and revenues generated from bundled packages and services to cable revenues pro rata based on the current published rate card for the packaged services delivered on a stand-alone basis as follows: (1)To the extent revenues are received by Grantee for the provision of a discounted bundle of services which includes Cable Services and non- Cable Services, Grantee shall calculate revenues to be included in Gross Revenues using a GAAP methodology that allocates revenue, on a pro rata basis, when comparing the bundled service price and its components to the sum of the published rate card, except as required by specific Applicable Law (for example, it is expressly understood that equipment may be subject to inclusion in the bundled price at full rate card value). The City reserves its right to review and to challenge Grantee’s calculations. (2)Grantee reserves the right to change the allocation methodologies set forth in this section in order to meet the standards required by governing accounting principles as promulgated and defined by the Financial Accounting Standards Board (“FASB”), Emerging Issues Task Force (“EITF”) and/or the U.S. Securities and Exchange Commission (“SEC”). Grantee will explain and document the required changes to the City upon request or as part of any audit or review of Franchise Fee payments, and any such changes shall be subject to the next subsection below. (3)Resolution of any disputes over the classification of revenue should first be attempted by agreement of the parties, but should no resolution be reached, the parties agree that reference shall be made to GAAP as promulgated and defined by the Financial Accounting Standards Board (“FASB”), Emerging Issues Task Force (“EITF”) and/or the U.S. Securities and Exchange Commission (“SEC”). Notwithstanding the foregoing, the Cityreservesits right to challengeGrantee’scalculation of Gross Revenues, including the interpretation of GAAP as promulgated and defined by the FASB, EITF and/or the SEC. (q)“Headend” means the point of origination and processing for most of the signals received by the Cable System from external content providers. (r)“Installation” means the connection of the System from feeder cable to the point of connectivity. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 6 9084064v5 (s)“Normal Business Hours” means those hours during which most similar businesses in the City are open to serve customers. In all cases, “Normal Business Hours” must include some evening hours at least one (1) night per week and/or some weekend hours. (t)“Normal Operating Conditions” means those service conditions which are within the control of the Grantee. Those conditions which are not within the control of the Grantee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of the Grantee include, but are not limited to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand periods, and maintenance or upgrade of the System. (u)“PEG” means public, educational and governmental. (v)“Person” means any individual or any association, firm, general partnership, limited partnership, joint stock company, joint venture, trust, corporation, limited liability company or other legally recognized entity, private or public, whether for-profit or not-for- profit. (w)“Public, Educational or Governmental Access Facilities” or “PEG Access Facilities” means: (i)Channel capacity designated for public, educational or governmental use; and (ii)Facilities and equipment for the use of such Channel capacity. (x)“Section 621 Order” means the Third Report and Order in MB Docket No. 05-311 adopted by the FCC on August 1, 2019, as modified by any subsequent order or court decision. (y)“Service Area” or “Franchise Area” means the entire geographic area within the City as it is now constituted or may in the future be constituted, unless otherwise specified in this Franchise. (z)“Service Interruption” means the loss of picture or sound on one (1) or more Cable Channels. (aa)“Standard Installation” means the first Two Hundred Fifty (250) feet of residential Drop. (bb)“State” means the State of Minnesota. (cc)“Street”means the area on, below, or above a public roadway, highway, street, cartway, bicycle lane or public sidewalk in which the city has an interest, including other dedicated rights-of-way for travel purposes and utility easements of the city. “Street” shall not include any real or personal City property that is not specifically described in the previous sentence and shall not include City buildings, fixtures and other structures or DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 7 9084064v5 improvements, regardless of whether they are situated in the public right-of-way. A Street does not include the airwaves above a street with regard to cellular or other non-wire telecommunications or broadcast service. (dd)“Subscriber” means any Person who lawfully elects to subscribe to Cable Service via the System. In the case of multiple office buildings or multiple dwelling units, the “Subscriber” means the lessee, tenant or occupant. (ee)“Wireline MVPD” means a multichannel video programming distributor that utilizes the Streets to install cable or fiber and is engaged in the business of making available for purchase, by Subscribers, multiple Channels of video programming in the City. 1.3 Written Notice. All notices, reports or demands required or permitted to be given under this Franchise shall be in writing and shall be deemed to be given when delivered personally to the party designated below, or when five (5) days have elapsed after it has been deposited in the United States mail in a sealed envelope, with registered or certified mail, postage prepaid thereon, or on the next business day if sent by express mail or nationally recognized overnight air courier addressed to the party to which notice, report or demand is being given, as follows: If to City: City Clerk 7700 Market Boulevard P.O. Box 147 Chanhassen, MN 55317 If to Grantee: Comcast Regional Vice President Comcast Twin Cities 10 River Park Plaza St. Paul, MN 55331 Such addresses may be changed by either party upon notice to the other party given as provided in this section. SECTION 2.GRANT OF AUTHORITY 2.1 Franchise Required. It shall be unlawful for any Person, unless specifically required by Applicable Laws, to construct, install, operate or maintain a Cable System or to offer Cable Service in the City, unless such Person or the Person for whom such action is being taken shall have first obtained and shall currently hold a valid franchise. 2.2 Grant of Franchise. This nonexclusive Franchise is granted pursuant to the terms and conditions contained herein. The City hereby authorizes Grantee to occupy or use the City’s Streets subject to: (i) the provisions of this non-exclusive Franchise to provide Cable Service within the City; and (ii) all applicable provisions of the City Code. Unless this Franchise has expired pursuant to Section 2.4 herein or this Franchise is otherwise terminated pursuant to Section 9.6 herein, this Franchise shall constitute both a right and an obligation to provide Cable Services as required by the provisions of this Franchise. Nothing in this Franchise shall be construed to DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 8 9084064v5 prohibit Grantee from: (i) providing services other than Cable Services to the extent not prohibited by Applicable Law; or (ii) challenging any exercise of the City’s legislative or regulatory authority in an appropriate forum. The City hereby reserves all of its rights to regulate such other services to the extent not prohibited by Applicable Law and no provision herein shall be construed to limit or give up any right to regulate. 2.3 Grant of Nonexclusive Authority. (a)The Franchise granted herein shall be nonexclusive. The City specifically reserves the right to grant, at any time, such additional franchises for a Cable System as it deems appropriate provided, however, such additional grants shall not operate to materially modify, revoke, or terminate any rights previously granted to Grantee other than as described herein. If any other Wireline MVPD enters into any agreement with the City to provide multi-channel video programming or its equivalent to residents in the City, the City, upon written request of the Grantee, shall permit the Grantee to construct and/or operate its Cable System and provide multi-channel video programming or its equivalent to Subscribers in the City under the same material terms as applicable to the new MVPD as determined in the City’s sole discretion. Within one hundred eighty (180) days after the Grantee submits a written request to the City, the Grantee and the City shall enter into an agreement or other appropriate authorization (if necessary) containing any modified terms and conditions to this Franchise. (b)The Cable System constructed and maintained by Grantee, or its agents, shall not interfere with other uses of Streets. Grantee shall make use of existing poles and other facilities available to Grantee so long as Grantee has received written authorization from pole/facility owner prior to installation. The City shall have no responsibility in assisting Grantee with acquiring said authorization. Nothing in this section authorizes the Grantee to construct poles in the City without prior City consent consistent with the City Code. (c)Notwithstanding the above grant to use Streets, no Street shall be used by Grantee if City, in its sole opinion, determines that such use is inconsistent with the terms, conditions, or provisions by which such Street was created or dedicated, or with the present use of the Street. (d)Grantee shall have the authority to use Streets for the distribution of Grantee’s System,subject to approval by the City based on location and depth. The City may require all developers of future subdivisions to allow and accommodate the construction of the System as part of any provisions for utilities to serve such subdivisions. (e)The Grantee specifically agrees to comply with the lawful provisions of the City Code and applicable regulations of the City. Subject to the police power exception below, and consistent with Minn. Stat. § 238.086, to the extent there is a conflict in language between this Franchise and a City ordinance regulating the Grantee’s use of the Streets, the terms of this Franchise shall prevail. Subject to express federal and state preemption, the material terms and conditions contained in this Franchise may not be unilaterally altered by the City through subsequent amendments to the City Code, ordinances or any regulation of City, except in the lawful exercise of City’s police power. Grantee acknowledges that DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 9 9084064v5 the City may modify its regulatory policies by lawful exercise of the City’s police powers throughout the term of this Franchise. Grantee agrees to comply with such lawful modifications to the City Code; however, Grantee reserves any rights it may have to challenge such modifications to the City Code whether arising in contract or at law. The City reserves all of its rights and defenses to such challenges whether arising in contract or at law. (f)Nothing in this Franchise shall (i) abrogate the right of the City to perform any public works or public improvements of any description, (ii) be construed as a waiver of any codes or ordinances promulgated by the City or (iii) be construed as a waiver or release of the rights of the City in and to the Streets. (g)This Franchise complies with the Minnesota franchise standards set forth in Minn. Stat. § 238.084. The City and the Grantee shall conform to Minnesota laws promulgated subsequent to the date of this Franchise. The City and the Grantee shall conform to federal laws and regulations as they become effective. 2.4 Term. The initial term of this Franchise shall be for the period of ten (10) years from the date of acceptance by Grantee, unless renewed, revoked or, terminated sooner as herein provided (“Initial Term”). Upon mutual agreement by City and Grantee, the Initial Term may be extended for an additional five (5) years. Grantee shall provide written notice to the City at least eighteen (18) months prior to the end of the Initial Term requesting such five (5) year extension. City shall respond within ninety (90) days of such written notice from Grantee by either granting the five (5) year extension or stating in writing any objection the City may have to the five (5) year extension. Nothing herein shall serve to waive Grantee’s right to renewal of the Franchise under Applicable Law. 2.5 Reserved. 2.6 Rules of Grantee. The Grantee shall have the authority to promulgate such rules, regulations, terms and conditions governing the conduct of its business as shall be reasonably necessary to enable said Grantee to exercise its rights and perform its obligation under this Franchise and to assure uninterrupted service to each and all of its Subscribers; provided that such rules, regulations, terms and conditions shall not be in conflict with provisions hereto, the City Code or Applicable Law. 2.7 Territorial Area Involved. (a)This Franchise is granted for the Service Area. (b)Grantee shall design, construct and maintain the Cable System to pass, and have the capability to serve, every dwelling unit and commercial building in the Service Area for the term of this Franchise. Grantee shall complete physical construction of the Cable System and offer Cable Services throughout the Service Area no later than twenty-four (24) months from effective date of this Franchise. The initial construction of the Cable System shall include all residential dwellings located in Hesse Farms and as listed in Exhibit A attached hereto. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 10 9084064v5 (c)Grantee shall not be required to extend the Cable System beyond the Service Area unless there is a minimum density equivalent of thirty (30) homes per cable mile of System, as measured from the nearest splitter on the Cable System. (d)After Service has been established by activating trunk and/or distribution cables in the Service Area as such area may be extended over time, Grantee shall provide Cable Service to any requesting Subscriber within the Service Area within thirty (30) days from the date of request, provided that the Grantee is able to secure access to all rights-of-way and any other rights necessary to extend Service to such Subscriber within such thirty (30) day period on reasonable terms and conditions. (e)Grantee shall bury all Drops to Subscribers’ dwellings when required by local construction standards within a reasonable time period. In the event the ground is frozen or otherwise unsuitable to permit immediate burial, Grantee shall be permitted to delay such burial until the ground becomes suitable for burial and shall complete said burial no later than June 1st of each year, or, due to unforeseen delays, such other date mutually agreed upon by the City and Grantee. 2.8 Governing Requirements and Non-waiver of Rights. City and Grantee shall comply with all lawful requirements of this Franchise and Applicable Law. Grantee acknowledges that it has had an opportunity to review the terms and conditions of this Franchise and has the right to enter into, execute and perform its obligations under this Franchise and that Grantee believes that said terms and conditions are not unreasonable and are valid and binding obligations. Subject to the foregoing, nothing in this Franchise shall be construed as a waiver of any rights of the City or Grantee. SECTION 3.CONSTRUCTION STANDARDS 3.1 Permits. Grantee shall not construct any Cable System facilities until Grantee has secured the necessary permits from City or other Governmental Authority. Grantee shall comply with Section 17 of the City Code. 3.2 Grantee’s Facilities and Equipment. (a)In those areas of the City where transmission or distribution facilities of all the public utilities providing telephone and electric power service are underground, the Grantee likewise shall construct, operate and maintain its transmission and distribution facilities therein underground. (b)When installing its facilities underground, Grantee will install its fiber utilizing boring technology and procedures. In areas with high construction costs and/or where the deployment of conduit is not cost effective or feasible, on a case-by-case basis, subject to City approval, which approval will not be arbitrarily, discriminatorily, or unreasonably withheld, conditioned or delayed, Grantee may install its fiber utilizing open trench or micro-trenching technology and procedures. (c)Grantee shall have the right to pothole in a paved driveway, sidewalk, trail or street to locate other buried utilities. Grantee shall not be required to remove and replace full or DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 11 9084064v5 half street sections as a result of pothole operations. In extraordinary circumstances, removal of full joint to joint panels may be warranted. Grantee shall use commercially reasonable standards and efforts to restore any driveway, walkway or Street to the same, or substantially similar, condition that existed before Grantee’s excavation. Notwithstanding the foregoing, Grantee shall be allowed to locate its underground facilities at a minimum depth of 18” in the right of way and at a depth of 44” under a Street unless, in the opinion of the City, there are other facilities located at or near that depth or locating at that depth will pose a safety hazard. (d)Grantee shall be granted access to any easements granted to a public utility, municipal utility or utility district following standard lot lines in any areas annexed by City or new developments, subject to any other restrictions that may be placed on the easements. (e)In those areas of the City where Grantee’s cables are located on the above-ground transmission or distribution facilities of the public utility providing telephone or electric power service, and in the event that the facilities of both such public utilities subsequently are placed underground, then the Grantee likewise shall construct, operate and maintain its transmission and distribution facilities underground, at Grantee’s cost. (f)Certain of Grantee’s equipment, such as pedestals, amplifiers and power supplies, which normally are placed above ground, may continue to remain in above-ground closures, however, the City specifically reserves all of its rights to approve above-ground or underground locations for pedestals subject to Applicable Laws. 3.3 System Upgrades/Extensions and Construction. (a)Grantee shall obtain all necessary permits from City before commencing any construction upgrade or extension of the System, including the opening or disturbance of any Street, or private or public property within City. Grantee shall strictly adhere to all State and local laws and building and zoning codes currently or hereafter applicable to construction, operation or maintenance of the System in City and give due consideration at all times to the aesthetics of the property. (b)During construction of the System in the Service Area, Grantee will implement a construction communications plan and will use commercially reasonable efforts to meet the following timelines and standards, as they relate to each approved construction application permit area: (i)At least four (4) days, but no more than ten (10) days, prior to the commencement of construction, Grantee will place doorhangers on each residential dwelling or commercial property in that area advising occupants of upcoming construction activities and providing a local phone number to contact which Grantee will staff with representatives able to answer questions or concerns specifically related to the construction of the System in the Service Area. (ii)At least fourteen (14) days, but no more than thirty (30) days, prior to the commencement of construction in a residential area, Grantee will have an internet landing page (website) where the City can direct community members. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 12 9084064v5 (iii)Each communication provided to an address, including the doorhangers, will include the URL to Grantee’s construction website: https://midwest.comcast.com/chanhassenexpansion/. On this website residents can find updated information regarding the construction plans in their area including: (1)Frequently Asked Questions about what to expect during the construction process; (2)Information on how residents will be notified that service is available in their neighborhood and how to order services; and (3)Construction completion updates. (c)Consistent with Applicable Law, the City shall have the right to inspect all construction or installation work performed pursuant to the provisions of this Franchise and to make such tests as it shall find necessary to ensure compliance with the terms of this Franchise and Applicable Law. 3.4 Report on Operations. In order for the City to properly monitor construction of the Cable System and enforce the provisions of this Franchise, the Grantee shall, upon request of the City, promptly schedule a meeting with the City Manager or its designee or, if requested, make available to the City Manager or its designee, City maps and other documentation with respect to Grantee’s Cable System operations, affairs, transactions, or property in the City in addition to showing exactly where within the City the Grantee has deployed Cable Service and related information. Such meetings shall also, upon request, address compliance with all applicable construction codes, regulations and Applicable Laws. 3.5 Repair of Streets and Property. (a)Any and all Streets or public property or private property, which are disturbed or damaged during the construction, repair, replacement, relocation, operation, maintenance or reconstruction of the System shall be promptly and fully restored by Grantee consistent with Applicable Law. Any disputes Grantee may have with property owners shall not serve to unreasonably delay the City’s processing of permits for construction of the System. (b)Consistent with Section 17 of the City Code, Grantee will use commercially reasonable efforts to restore property within three (3) business days of the disturbance, subject to factors beyond Grantee’s reasonable control. Consideration will be given to the amount of restoration needed with each boring and Grantee will endeavor to conduct borings in a manner which requires the least amount of restoration (e.g. when appropriate using streets and sidewalks for equipment rather than lawns, etc.). After boring under the street / curb and sidewalks, Grantee will inspect for any heaving that may have occurred from the boring process. City reserves its right to inspect Grantee’s restoration work in accordance with Chapter 17 of the City Code. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 13 9084064v5 3.6 Conditions on Street Use. (a)Nothing in this Franchise shall be construed to prevent City from constructing, maintaining, repairing or relocating sewers; grading, paving, maintaining, repairing, relocating and/or altering any Street; constructing, laying down, repairing, maintaining or relocating any water mains; or constructing, maintaining, relocating, or repairing any sidewalk or other public work. (b)The Grantee shall furnish to, and file with City Manager, the maps showing the location of the physical plant constructed, including underground facilities and, shall at all times, comply with Section 17-92 of the City Code. Grantee shall file with City updates of such maps, annually if changes have been made in the System, and any other information the parties mutually agree upon. (c)If at any time during the period of this Franchise, the City shall elect to alter, or change the grade or location of any Street, the Grantee shall, at its own expense, upon reasonable notice by City, remove and relocate its poles, wires, cables, conduits, manholes and other fixtures of the System, and in each instance comply with the standards and specifications of City. If City reimburses other occupants of the Street, Grantee shall be likewise reimbursed. (d)The Grantee shall not place poles, conduits, or other fixtures of System above or below ground where the same will interfere with any gas, electric, telephone, water or other utility fixtures and all such poles, conduits, or other fixtures placed in any Street shall be so placed as to comply with the City Code. (e)The Grantee shall, on request of any Person holding a moving permit issued by City, temporarily move its wires or fixtures to permit the moving of buildings with the expense of such temporary removal to be paid by the Person requesting the same, and the Grantee shall be given not less than ten (10) days advance notice to arrange for such temporary changes. 3.7 Tree Trimming. Upon advance notice and approval by City, Grantee shall have the authority to trim trees, in accordance with all applicable utility restrictions, ordinance and easement restrictions, upon and hanging over Streets and public places of the City, so as to prevent the branches of such trees from coming in contact with the wires and cables of Grantee. City representatives shall have authority to supervise and approve all trimming of trees conducted by Grantee. 3.8 Protection of Facilities. Nothing contained in this section shall relieve any Person from liability arising out of the failure to exercise reasonable care to avoid damaging Grantee’s facilities while performing any work connected with grading, regrading or changing the line of any Rights- of-Way or public place or the construction or reconstruction of any sewer or water system. 3.9 Use of Grantee’s Facilities. The City shall, at its own expense, have the right to install and maintain upon the poles and within the underground pipes and conduits of Grantee, any wires and fixtures desired by the City to the extent that such installation and maintenance does not interfere with existing operations of Grantee in Grantee’s sole discretion. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 14 9084064v5 3.10 Construction Hours. Grantee and its contractors may perform construction activities including, but not limited to, boring, aerial construction, pulling cable, splicing and clean-up work (“Construction Activities”) from 7 AM until 6 PM, Monday through Friday and 9 AM until 5 PM Saturday. Upon advanced request by Grantee the City may provide permission for Grantee and its contractors to perform work on Sundays. SECTION 4.DESIGN PROVISION 4.1 Minimum Channel Capacity. (a)Grantee shall develop, construct and continue to provide for the term of this Franchise a fiber-to-the-premises Cable System which is engineered and activated to deliver a minimum of eighty (80) video programmed Channels. (b)All programming decisions remain the sole discretion of Grantee subject to City’s rights pursuant to 47 U.S.C. § 545. (c)Grantee shall comply with federal law regarding notice to City and Subscribers prior to any Channel additions, deletions, or realignments. 4.2 Technical Standards. The System shall at all times meet the technical standards established by the FCC that are applicable to a fiber-to-the-premises system as they may be amended from time to time and shall be operated so as to minimize disruption of signal to Subscribers. Grantee shall construct a fiber-to-the-premises network designed, constructed, routinely inspected, and maintained to guarantee that the Cable System meets or exceeds the requirements of the most current editions of the National Electrical Code (NFRA 70) and the National Electrical Safety Code (ANSI C2). Grantee shall use equipment used in high-quality, reliable, modern Cable Systems of similar design. 4.3 Special Testing. City may require Grantee to conduct special testing of a location or locations within the System if there is a particular matter of controversy or unresolved complaints pertaining to such location(s). Demand for such special tests may be made on the basis of complaints received or other evidence indicating an unresolved controversy or noncompliance. Such tests shall be limited to the particular matter in controversy or unresolved complaints. Before ordering such tests, Grantee shall be afforded thirty (30) days to correct problems or complaints upon which tests were ordered. The City shall meet with Grantee prior to requiring special tests to discuss the need for such and, if possible, visually inspect those locations which are the focus of concern. Nothing in this Section 4.3 shall waive the City’s rights to enforce Grantee’s compliance with the requirements of the City Code. 4.4 FCC Reports. To the extent applicable to Grantee’s Cable System, t he results of tests required to be filed by the FCC shall also be copied to the City within ten (10) days of the conduct of the tests with the City. 4.5 Emergency Alert Capability. At all times during the term of this Franchise, Grantee shall provide and maintain an Emergency Alert System (EAS) consistent with applicable federal law and regulations including 47 C.F.R., Part 11, and any Minnesota State EAS requirements. The City may identify authorized emergency officials for activating the EAS consistent with the DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 15 9084064v5 Minnesota State Emergency Statewide Plan (“EAS Plan”). The City may also develop a local plan containing methods of EAS message distribution, subject to Applicable Laws and the EAS Plan. Nothing in this section is intended to expand Grantee’s obligations beyond that which is required by the EAS Plan and Applicable Law. 4.6 Parental Control Lock. Grantee shall provide, for sale or lease, to Subscribers, upon request, a parental control locking device or digital code that permits inhibiting the video and audio portions of any Channels offered by Grantee. 4.7 Right of Inspection. Nothing herein shall prevent City’s right to inspect all construction, reconstruction or installation work performed by Grantee pursuant to all applicable provisions of the City Code. SECTION 5.SERVICE PROVISIONS 5.1 Rate Regulation. The City reserves the right to regulate rates for Basic Cable Service and any other Cable Services offered over the Cable System, to the extent not prohibited by Applicable Laws. The Grantee shall be subject to the rate regulation provisions provided for herein, and those of the FCC at 47 C.F.R., Part 76, Subpart N, as the same may be amended from time to time. The City shall follow the rules relating to cable rate regulation promulgated by the FCC at 47 C.F.R., Part 76, Subpart N, as the same may be amended from time to time. The City and Grantee acknowledge that upon the effective date of this Franchise the Grantee is subject to effective competition as determined by the FCC. 5.2 Leased Channel Service. Grantee shall offer leased channel service on reasonable terms and conditions and in accordance with Applicable Laws. 5.3 Consumer Protection and Service Standards. The following customer service standards shall apply once Grantee provides Cable Service to its first Subscriber in the City. Grantee shall maintain a convenient local customer service or bill payment location for receiving Subscriber payments; provided, however, nothing herein shall require Grantee to maintain an office in the City. Grantee shall also maintain or arrange for a location where equipment can be dropped off or exchanged as is necessary or, in the alternative, establish a system for having Subscriber equipment picked up at the Subscriber residence free-of-charge. Grantee shall also provide the necessary facilities, equipment and personnel to comply with the following consumer protection standards under Normal Operating Conditions: (a)Cable System office hours and telephone availability. (i)Grantee will maintain a local, toll-free or collect call telephone access line which will be available to its Subscribers twenty-four (24) hours a day, seven (7) days a week. (1)Trained Grantee representatives will be available to respond to customer telephone inquiries during Normal Business Hours. (2)After Normal Business Hours, the access line may be answered by a service or an automated response system, including an answering DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 16 9084064v5 machine. Inquiries received after Normal Business Hours must be responded to by a trained Grantee representative on the next business day. (ii)Under Normal Operating Conditions, telephone answer time by a customer representative, including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall be met no less than ninety percent (90%) of the time under Normal Operating Conditions, measured on a quarterly basis. (iii)Grantee shall not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply. (iv)Under Normal Operating Conditions, the customer will receive a busy signal less than three percent (3%) of the time. (v)Customer service center and bill payment locations will be open at least during Normal Business Hours and will be conveniently located. (b)Installations, Outages and Service Calls. Under Normal Operating Conditions, each of the following standards will be met no less than ninety-five percent (95%) of the time measured on a quarterly basis: (i)Standard Installations will be performed within seven (7) business days after an order has been placed. “Standard” Installations are those that are located up to two hundred fifty (250) feet from the existing distribution system. (ii)Excluding conditions beyond the control of Grantee, Grantee will begin working on “Service Interruptions” promptly and in no event later than twenty-four (24) hours after the interruption becomes known. Grantee must begin actions to correct other Service problems the next business day after notification of the Service problem. (iii)The “appointment window” alternatives for Installations, Service calls, and other Installation activities will be either a specific time or, at maximum, a four (4) hour time block during Normal Business Hours. (Grantee may schedule Service calls and other Installation activities outside of Normal Business Hours for the express convenience of the customer.) (iv)Grantee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. (v)If Grantee’s representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, Grantee shall use commercially reasonable efforts to promptly contact the customer. The appointment will be rescheduled, as necessary, at a time which is convenient for the customer. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 17 9084064v5 (c)Communications between Grantee and Subscribers: (i)Refunds. Refund checks will be issued promptly, but no later than either: (1)The customer’s next billing cycle following resolution of the request or thirty (30) days, whichever is earlier, or (2)The return of the equipment supplied by Grantee if Cable Service is terminated. (ii)Credits. Credits for Cable Service will be issued no later than the customer’s next billing cycle following the determination that a credit is warranted. (d)Billing. (i)Consistent with 47 C.F.R. § 76.1619, bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, Basic Cable Service and premium Cable Service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits. (ii)In case of a billing dispute, Grantee must respond to a written complaint from a Subscriber within thirty (30) days of receipt of the complaint. (e)Subscriber Information. Grantee will provide written information on each of the following areas at the time of Installation of Service, at least annually to all Subscribers, and at any time upon request: (i)Products and Services offered; (ii)Prices and options for programming services and conditions of subscription to programming and other services; (iii)Installation and Service maintenance policies; (iv)Instructions on how to use the Cable Service; (v)Channel positions of programming carried on the System; and (vi)Billing and complaint procedures, including the address and telephone number of the City’s cable office. (1)Subscribers shall be advised of the procedures for resolution of complaints about the quality of the television signal delivered by Grantee, including the address of the responsible officer of the City. Subscribers will be notified of any changes in rates, programming services or Channel positions as soon as possible in writing. Notice must be given to Subscribers a minimum of thirty (30) days in advance of such changes if DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 18 9084064v5 the change is within the control of Grantee. In addition, Grantee shall notify Subscribers thirty (30) days in advance of any significant changes in the information required by this Section 5.3(e). (2)Unless otherwise mandate by federal law, for purposes of this Section, the availability of the foregoing information on Grantee’s website shall constitute compliance. (f)Notice or Rate Programming Change. In addition to the requirement of this subparagraph regarding advance notification to Subscribers of any changes in rates, programming services or Channel positions, Grantee shall give thirty (30) days written notice to both Subscribers and the City before implementing any rate or Service change. Such notice shall state the precise amount of any rate change and briefly explain in readily understandable fashion the cause of the rate change (e.g., inflation, change in external costs or the addition/deletion of Channels). When the change involves the addition or deletion of Channels, each Channel added or deleted must be separately identified. For purposes of the carriage of digital broadcast signals, Grantee need only identify for Subscribers, the television signal added and not whether that signal may be multiplexed during certain dayparts. (g)Subscriber Contracts. Grantee shall, upon written request, provide the City with any standard form residential Subscriber contract utilized by Grantee. If no such written contract exists, Grantee shall file with the City a document completely and concisely stating the length and terms of the Subscriber contract offered to customers. The length and terms of any standard form Subscriber contract(s) shall be available for public inspection during Normal Business Hours. A list of Grantee’s current Subscriber rates and charges for Cable Service shall be maintained on file with City and shall be available for public inspection. (h)Refund Policy. If a Subscriber’s Cable Service is interrupted or discontinued, without cause, for twenty-four (24) or more consecutive hours, Grantee shall, upon request by the Subscriber, credit such Subscriber pro rata for such interruption. For this purpose, every month will be assumed to have thirty (30) days. (i)Late Fees. Grantee shall comply with all applicable state and federal laws with respect to any assessment, charge, cost, fee or sum, however characterized, that Grantee imposes upon a Subscriber for late payment of a bill. The City reserves the right to enforce Grantee’s compliance with all Applicable Laws to the maximum extent legally permissible. (j)Disputes. All Subscribers and members of the general public may direct complaints, regarding Grantee’s Service or performance to the chief administrative officer of the City or the chief administrative officer’s designee, which may be a board or Commission of the City. (k)Subscriber Bills. Subscriber bills shall be designed in such a way as to present the information contained therein clearly and comprehensibly to Subscribers, and in a way that (i) is not misleading and (ii)does not omit material information. Notwithstanding anything DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 19 9084064v5 to the contrary in Section 5.3(d), above, Grantee may, in its sole discretion, consolidate costs on Subscriber bills as may otherwise be permitted by Section 622(c) of the Cable Act (47 U.S.C. §542(c)). (l)Failure to Resolve Complaints. Grantee shall resolve a complaint within thirty (30) days in a manner deemed reasonable by the City under the terms of the Franchise. (m)Maintain a Complaint Phone Line. Grantee shall maintain a local or toll-free telephone Subscriber complaint line, available to its Subscribers twenty-four (24) hours per day, seven (7) days a week. (n)Notification of Complaint Procedure. Grantee shall have printed clearly and prominently on each Subscriber bill and in the customer service agreement provided for in Section 5.3(e), the twenty-four (24) hour Grantee phone number for Subscriber complaints. Additionally, Grantee shall provide information to customers concerning the procedures to follow when they are unsatisfied with measures taken by Grantee to remedy their complaint. This information will include the phone number of the City office or Person designated to handle complaints. Additionally, Grantee shall state that complaints should be made to Grantee prior to contacting the City. (o)Subscriber Privacy. Grantee shall comply with all Applicable Laws related to the protection of a Subscriber’s privacy including, but not limited to, 47 U.S.C. § 551 and Minn. Stat. §238.084 Subd. 1(s). (p)Grantee Identification. Grantee shall provide all customer service technicians and all other Grantee employees entering private property with appropriate picture identification so that Grantee employees may be easily identified by the property owners and Subscribers. SECTION 6.PUBLIC ACCESS PROVISIONS 6.1 Public, Educational and Government Access. City or its designee is hereby designated to operate, administer, promote, and manage public, educational, and governmental programming (hereinafter “PEG Access”) to the Cable System established pursuant to this Section 6. Grantee shall have no responsibility whatsoever for PEG Access except as expressly stated in this section. 6.2 Grantee Support for PEG Usage. In accordance with the provisions of the Cable Act and Minn. Stat. § 238.084, Grantee shall provide and make available for PEG Access usage within the Service Area the following: (a)Provision and use of the grant funds and Channels designated in Exhibit B of this Franchise for local educational and governmental programming and access use at no charge in accordance with the requirements of Exhibit B. (b)Maintenance of the PEG Access Facilities and Channels, and support of educational and governmental programming to the extent specified in Exhibit B of this Franchise. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 20 9084064v5 (c)Provision of free public building Installation and Cable Service and the provision of two-way capability as more clearly specified in Exhibit B. (d)PEG Access Facilities shall be operated by the City. SECTION 7.OPERATION AND ADMINISTRATION PROVISIONS 7.1 Franchise Fee. (a)During the term of the Franchise, Grantee shall pay quarterly to the City a Franchise Fee of five percent (5%) of Gross Revenues. If any such law, regulation or valid rule alters the five percent (5%) Franchise Fee ceiling enacted by the Cable Act, then the City shall have the authority to (but shall not be required to) increase the Franchise Fee accordingly, provided such increase is for purposes not inconsistent with Applicable Law. In the event Grantee bundles or combines Cable Services (which are subject to the Franchise Fee) with non-Cable Services (which are not subject to the Franchise Fee) so that Subscribers pay a single fee for more than one (1) class of service resulting in a discount on Cable Services, Grantee agrees that for the purpose of calculation of the Franchise Fee, it shall allocate to Cable Service revenue no less than a pro rata share of the revenue received for the bundled or combined services. The pro rata share shall be computed on the basis of the published charge for each service in the bundled or combined classes of services when purchased separately. (b)Each Franchise Fee payment shall be paid quarterly not later than forty-five (45) days following the end of a given quarter and each payment shall be accompanied by a report in such form as the City may reasonably request showing the computation of the Franchise Fee as it relates specifically to the City’s Franchise Area for the preceding calendar quarter and such other relevant facts as may be required by the City, including the completion of a Franchise Fee Payment Worksheet in the form attached hereto as Exhibit D. (c)Except as otherwise provided by law, no acceptance of any payment by the City shall be construed as a release or as an accord and satisfaction of any claim the City may have for further or additional sums payable as a Franchise Fee under this Franchise or for the performance of any other obligation of the Grantee. (d)Any Franchise Fees owing pursuant to this Franchise which remain unpaid more than forty-five (45) days after the end of a given quarter shall be delinquent and shall immediately thereafter accrue interest at twelve percent (12%) per annum or two percent (2%) above prime lending rate as quoted by Wall Street Journal, whichever is greater. Enforcement of unpaid Franchise Fees shall be handled in accordance with Section 9.6, however, Grantee shall in all cases be subject to interest on any payment more than forty- five (45) days after the end of a given quarter. (e)Upon thirty (30) days prior written notice, City shall have the right to conduct an independent audit of Grantee’s records. City shall not audit any period of time more than once. If such audit indicates a Franchise Fee underpayment of five percent (5%) or more, the Grantee shall assume all of City’s out-of-pocket costs associated with the conduct of DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 21 9084064v5 such an audit and shall remit to City all applicable Franchise Fees due and payable together with interest at twelve percent (12%) per annum or two percent (2%) above prime lending rate as quoted by the Wall Street Journal, whichever is greater. 7.2 Non Franchise Fees. (a)Grantee acknowledges and agrees that the Franchise Fees payable by Grantee to the City pursuant to Section 7.1 hereof shall take precedence over all other payments, contributions, Services, equipment, facilities, support, resources or other activities to be provided or performed by the Grantee pursuant to this Franchise and that the Franchise Fees provided for in Section 7.1 of this Franchise shall not be deemed to be in the nature of a tax, and shall be in addition to any and all taxes of general applicability and other fees and charges which the Grantee shall be required to pay to the City and/or to any other Governmental Authority, all of which shall be separate and distinct obligations of Grantee. (b)Grantee shall not apply or seek to apply or make any claim that all or any part of the Franchise Fees or other payments or contributions to be made by Grantee to City pursuant to this Franchise and shall be deducted from or credited or offset against any taxes, fees or assessments of general applicability levied or imposed by the City or any other Governmental Authority, including any such tax, fee or assessment imposed on both utilities and cable operators or their services. (c)Grantee shall not apply or seek to apply all or any part of any taxes, fees or assessments of general applicability levied or imposed by the City or any other Governmental Authority (including any such tax, fee or assessment imposed on both utilities and cable operators or their services) as a deduction or other credit from or against any of the Franchise Fees or other payments or contributions to be paid or made pursuant by Grantee to City to this Franchise, each of which shall be deemed to be separate and distinct obligations of the Grantee. 7.3 Periodic Evaluation, Review and Modification. City and Grantee acknowledge and agree that the field of cable television is rapidly changing and one which may see many regulatory, technical, financial, marketing and legal changes during the term of this Franchise. Therefore, in order to provide for the maximum degree of flexibility in this Franchise, and to help achieve a continued, advanced and modern Cable System, the following evaluation provisions will apply: (a)The City reserves the right to adopt rules and regulations controlling the procedures as set forth below and the subjects for evaluation sessions. In the absence of any City action taken to exercise these rights, Grantee shall be subject to the procedures and the subjects described in this Section 7.3. (b)The City may require, in its sole discretion that the Grantee participate in evaluation sessions with the City at any time and from time to time during the term of this Franchise; provided, however, there shall not be more than one (1) evaluation session during any calendar year. (c)Topics which may be discussed at any evaluation session include, but are not limited to, rates, Channel capacity, the System performance, programming, PEG Access, DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 22 9084064v5 municipal uses of the System, Subscriber complaints, judicial rulings, FCC rulings and any other topics the City or Grantee may deem relevant. (d)During an evaluation session, Grantee shall fully cooperate with the City and shall provide without cost and in a timely manner such information and documents as the City may reasonably request to perform the evaluation. (e)As a result of an evaluation session, the City or Grantee may determine that an amendment in the terms of this Franchise may be required, that the requirements of the System or this Franchise should be updated, changed or revised, and/or that additional services should be provided by Grantee (collectively a “Proposed Modification”). If the Proposed Modification is consistent with the terms of this Franchise, the needs of the City and existing state-of-the-art technology, including what is provided by Grantee in other systems owned, operated or managed by it, its parent company or any affiliated company, Grantee and the City will, in good faith, review the terms of the Proposed Modification and consider amending this Franchise accordingly. 7.4 Reports. (a)All reports and records required under this Franchise shall be furnished at the sole expense of Grantee, except as otherwise provided in this Franchise. (b)Grantee shall provide City with an annual statement, within ninety (90) days of the close of each calendar year end, certified by an officer of the Grantee, reflecting the total amounts of Gross Revenues and all payments, and computations of the Franchise Fee for the previous calendar year. 7.5 Records Required and City’s Right to Inspect. (a)Upon request of the City, Grantee shall provide the following information to the City: (i)a summary of service calls, identifying the number, general nature and disposition of such calls, in a form reasonably acceptable to the City; and (ii)a summary of Grantee’s compliance with the terms and provision of the customer service requirements set forth in Section 5.3 of this Franchise. (b)Upon request of the City and in no event later than thirty (30) days from the date of receipt of such request, Grantee shall, free of charge, prepare and furnish to the City such additional reports with respect to its operation, affairs, transactions, or property, as may be reasonably necessary to ensure compliance with the terms of this Franchise. Neither City nor Grantee shall unreasonably demand or withhold information requested pursuant with the terms of this Franchise. (c)The City agrees to request access to only those books and records, in exercising its rights under this section, which it deems reasonably necessary for the enforcement and administration of this Franchise. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 23 9084064v5 7.6 Recovery of Processing Costs. To aid in the analysis and resolution of any future disputed matters relative to this Franchise, the City and Grantee may, by mutual written agreement (both as to whether to hire and whom to hire), employ the services of technical, financial and/or legal consultants, as mediators. All reasonable fees of the consultants incurred by the City and/or the Grantee in this regard shall, unless the parties otherwise agree, be borne equally by City and Grantee. SECTION 8.GENERAL FINANCIAL AND INSURANCE PROVISIONS 8.1 Security Fund. (a)Upon acceptance of this Franchise, Grantee shall establish and provide to City a security fund, as security for the full and timely payment and performance by Grantee of all of its obligations under this Franchise in the amount of Fifty Thousand and No/100 Dollars ($50,000) in the form of a performance bond, established in a local bank and maintained throughout the term of this Franchise. At such time as a majority of Grantee’s construction in the Service Area is substantially complete, and provided Grantee is not in default under this Agreement and there are no uncured issues related to construction, the amount of the performance bond shall be reduced to Ten Thousand Dollars ($10,000) for the remainder of the Franchise term. (b)The security fund may be drawn upon by City for those purposes specified in Section 9.6 hereof. Grantee’s recourse, in the event Grantee believes that City’s actions in taking any security funds is improper, shall be through legal action after the security has been drawn upon. Actions brought by Grantee hereunder may be subject to 47 U.S.C. §555A - Limitations of Franchising Authority Liability - which is hereby incorporated by reference as if fully set forth herein. (c)Nothing herein shall be deemed a waiver of the normal permit requirements made of all contractors working within the City’s rights-of-way. 8.2 Liability Insurance. (a)Grantee shall with its acceptance of this Franchise, and at its sole expense, take out and maintain during the term of this Franchise public liability insurance with a company licensed to do business in the State of Minnesota with a rating by A.M. Best & Co. of not less than “A” that shall protect the Grantee, the City and their officials, officers, directors, employees and agents from claims which may arise from operations under this Franchise, whether such operations be by the Grantee, its officials, officers, directors, employees and agents or any subcontractors of Grantee. This liability insurance shall include, but shall not be limited to, protection against claims arising from bodily and personal injury and damage to property, resulting from Grantee’s vehicles, products and operations. The amount of insurance for single limit coverage applying to bodily and personal injury and property damage shall not be less than Two Million Dollars ($2,000,000.00). The following endorsements shall be attached to the liability policy: (i)The policy shall provide coverage on an “occurrence” basis. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 24 9084064v5 (ii)The policy shall cover personal injury as well as bodily injury. (iii)The policy shall cover blanket contractual liability subject to the standard universal exclusions of contractual liability included in the carrier’s standard endorsement as to bodily injuries, personal injuries and property damage. (iv)Broad form property damage liability shall be afforded. (v)The City shall be named as an additional insured on the policy. (vi)An endorsement shall be provided which states that the coverage is primary insurance and that no other insurance maintained by the City will be called upon to contribute to a loss under this coverage. (vii)Standard form of cross-liability shall be afforded. (viii)An endorsement stating that the policy shall not be canceled without thirty (30) days’ notice of such cancellation given to the City ten (10) days’ notice in the event of nonpayment) (b)Grantee shall submit to City documentation of the required insurance, including a certificate of insurance signed by the insurance agent and companies named, as well as all properly executed endorsements. 8.3 Indemnification. (a)Grantee shall indemnify, defend and hold City, its officers, boards, commissions, agents and employees (collectively the “Indemnified Parties”) harmless from and against any and all lawsuits, claims, causes of action, actions, liabilities, demands, damages, judgments, settlements, disability, losses, expenses (including attorney’s fees and disbursements of counsel) and costs of any nature that any of the Indemnified Parties may at any time suffer, sustain or incur arising out of, based upon or in any way connected with the grant of this Franchise, the operation of Grantee’s System, the breach by Grantee of its obligations under this Franchise and/or the activities of Grantee, its subcontractor, employees and agents hereunder. Grantee shall be solely responsible for and shall indemnify, defend and hold the Indemnified Parties harmless from and against any and all matters relative to payment of Grantee’s employees, including compliance with Social Security and withholdings. (b)The indemnification obligations of Grantee set forth in this Franchise are not limited in any way by the amount or type of damages or compensation payable by or for Grantee under Workers’ Compensation, disability or other employee benefit acts, acceptance of insurance certificates required under this Franchise, or the terms, applicability or limitations of any insurance held by Grantee. (c)City does not, and shall not, waive any rights against Grantee which it may have by reason of the indemnification provided for in this Franchise, because of the acceptance by DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 25 9084064v5 City, or the deposit with City by Grantee, of any of the insurance policies described in this Franchise. (d)The indemnification of City by Grantee provided for in this Franchise shall apply to all damages and claims for damages of any kind suffered by reason of any of the Grantee’s operations referred to in this Franchise, regardless of whether or not such insurance policies shall have been determined to be applicable to any such damages or claims for damages. (e)Grantee shall not be required to indemnify City for negligence or misconduct on the part of City or its officials, boards, commissions, agents, or employees. City shall hold Grantee harmless, subject to the limitations in Minnesota Statutes Chapter 466, for any damage resulting from the negligence or misconduct of the City or its officials, boards, commissions, agents, or employees in utilizing any PEG Access Channels, equipment, or facilities and for any such negligence or misconduct by City in connection with work performed by City and permitted by this Franchise, on or adjacent to the Cable System. 8.4 Grantee’s Insurance. Grantee shall not commence any Cable System work or permit any subcontractor to commence work until all insurance required under this Franchise has been obtained. Said insurance shall be maintained in full force and effect until the expiration of this Franchise. 8.5 Workers’ Compensation Insurance. Grantee shall obtain and maintain Workers’ Compensation Insurance for all of Grantee’s employees, and in case any work is sublet, Grantee shall require any subcontractor similarly to provide Workers’ Compensation Insurance for all of their employees, all in compliance with State laws, and to fully indemnify the City from and against any and all claims arising out of occurrences on the work. Grantee hereby indemnifies City for any and all costs, expenses (including attorneys’ fees and disbursements of counsel), damages and liabilities incurred by City as a result of any failure of either Grantee or any subcontractor to take out and maintain such insurance. Grantee shall provide the City with a certificate of insurance indicating Workers’ Compensation coverage upon its acceptance of this Franchise. SECTION 9.SALE, ABANDONMENT, TRANSFER AND REVOCATION 9.1 Franchise Non-transferable. (a)Grantee shall not voluntarily or involuntarily, by operation of law or otherwise, sell, assign, transfer, lease, sublet or otherwise dispose of, in whole or in part, the Franchise and/or Cable System or any of the rights or privileges granted by the Franchise, without the prior written consent of the Council and then only upon such terms and conditions as may be prescribed by the Council with regard to the proposed transferee’s legal, technical and financial qualifications, which consent shall not be unreasonably denied or delayed. Any attempt to sell, assign, transfer, lease, sublet or otherwise dispose of all or any part of the Franchise and/or Cable System or Grantee’s rights therein without the prior written consent of the Council shall be null and void and shall be grounds for termination of the Franchise pursuant to Section 9.6 hereof and the applicable provisions of any Franchise. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 26 9084064v5 (b)Without limiting the nature of the events requiring the Council’s approval under this section, the following events shall be deemed to be a sale, assignment or other transfer of the Franchise and/or Cable System requiring compliance with this section: (i) the sale, assignment or other transfer of all or a majority of Grantee’s assets or the assets comprising the Cable System to any Person; (ii) the merger of the Grantee or any of its parents with or into another Person (including the merger of Grantee or any parent with or into any parent or subsidiary corporation or other Person); (iii) the consolidation of the Grantee or any of its parents with any other Person; (iv) the creation of a subsidiary corporation or other entity; (v) the sale, assignment or other transfer of capital stock or partnership, membership or other equity interests in Grantee by one or more of its existing shareholders, partners, members or other equity owners so as to create a new Controlling Interest in Grantee; (vi) the issuance of additional capital stock or partnership, membership or other equity interest by Grantee so as to create a new Controlling Interest in Grantee; and (vii) the entry by the Grantee into an agreement with respect to the management or operation of the Grantee, and/or the System or the subsequent amendment thereof. The term “Controlling Interest” as used herein is not limited to majority equity ownership of the Grantee, but also includes actual working control over the Grantee, and/or the System in whatever manner exercised. (c)Grantee shall notify City in writing of any foreclosure or any other judicial sale of all or a substantial part of the property and assets comprising the Cable System of the Grantee or upon the termination of any lease or interest covering all or a substantial part of said property and assets. Such notification shall be considered by City as notice that a change in control or ownership of the Franchise has taken place and the provisions under this section governing the consent of City to such change in control or ownership shall apply. (d)For the purpose of determining whether it shall consent to such change, transfer or acquisition of control, City may inquire into the qualifications of the prospective transferee or controlling party, and Grantee shall assist City in any such inquiry. In seeking City’s consent to any change of ownership or control, Grantee shall have the responsibility of insuring that the transferee completes an application in form and substance reasonably satisfactory to City, which application shall include the information required under this Franchise and Applicable Laws. The transferee shall be required to establish to the satisfaction of the City that it possesses the legal, technical and financial qualifications to operate and maintain the System and comply with all Franchise requirements for the remainder of the term of this Franchise. If, after considering the legal, financial, character and technical qualities of the transferee and determining that they are satisfactory, the City finds that such transfer is acceptable, the City shall permit such transfer and assignment of the rights and obligations of this Franchise as may be in the public interest. The consent of the City to such transfer shall not be unreasonably denied. (e)The prior written consent of the City shall not be required under this Section 9.1 for internal corporate reorganizations involving any entity that is controlled or under common control with Grantee or pledges of the Franchise as collateral or security for any loan or other debt instrument. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 27 9084064v5 (f)In addition to the aforementioned requirements in this Section 9.1, the City and Grantee shall, at all times, comply with the requirements of Minn. Stat. § 238.083 regarding the sale or transfer of a franchise and with all other Applicable Laws. 9.2 City’s Right to Purchase System. (a)The City shall have a right of first refusal to purchase the Cable System in the event the Grantee receives a bona fide offer to purchase the Cable System from any Person provided, however, that if Grantee is authorized to provide telecommunications services on the System pursuant to state or federal law or provides information services on the System, the City may not purchase any portion of the System used to provide such telecommunications or information services. Bona fide offer as used in this section means a written offer which has been accepted by Grantee, subject to the City’s tights under this Franchise. The price to be paid by the City shall be the amount provided for in the bona fide offer, including the same terms and conditions as the bona fide offer. The City shall notify Grantee of its decision to purchase within sixty (60) days of the City’s receipt from Grantee of a copy of the written bona fide offer. (b)Consistent with Section 627 of the Cable Act and all other Applicable Laws, at the expiration, cancellation, revocation or termination of this Franchise, the City shall have the option to purchase, condemn or otherwise acquire and hold the Cable System. 9.3 Abandonment or Removal of Franchise Property. (a)Grantee may not abandon the Cable System or any portion thereof without having first given three (3) months written notice to the City. Grantee may not abandon the Cable System or any portion thereof without compensating the City for damages resulting from the abandonment. (b)In the event that the use of any property of Grantee within the Franchise Area or a portion thereof is discontinued for a continuous period of twelve (12) months, Grantee shall be deemed to have abandoned that property. Grantee shall not be required to remove those portions of the System utilized to provide telecommunications or information services which the Grantee is legally authorized to provide under Applicable Law. (c)City, upon such terms as City may impose, may give Grantee permission to abandon, without removing, any System facility or equipment laid, directly constructed, operated or maintained in, on, under or over the Franchise Area. Unless such permission is granted or unless otherwise provided in this Franchise, the Grantee shall remove all abandoned facilities and equipment upon receipt of written notice from shall restore any affected Street to its former state at the time such facilities and equipment were installed, so as not to impair its usefulness. In removing its plant, structures and equipment, Grantee shall refill, at its own expense, any excavation made by or on behalf of Grantee and shall leave all Streets and other public ways and places in as good condition as that prevailing prior to such removal without materially interfering with any electrical or telephone cable or other utility wires, poles or attachments. City shall have the right to inspect and approve the condition of the Streets, public ways, public places, cables, wires, attachments and DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 28 9084064v5 poles prior to and after removal. The liability, indemnity and insurance provisions of this Franchise and any security fund provided for in this Franchise shall continue in full force and effect during the period of removal and until full compliance by Grantee with the terms and conditions of this section. (d)Upon abandonment of any Franchise property in place, the Grantee, if required by the City, shall submit to City a bill of sale and/or other an instrument, satisfactory in form and content to the City, transferring to the City the ownership of the Franchise property abandoned. (e)At the expiration of the term for which this Franchise is granted, or upon its earlier revocation or termination, as provided for herein, in any such case without renewal, extension or transfer, the City shall have the right to require Grantee to remove, at its own expense, all above-ground portions of the Cable System from all Streets and public ways within the City within a reasonable period of time, which shall not be less than one hundred eighty (180) days provided, however, that if Grantee is authorized to provide telecommunications services on the System pursuant to state or federal law or provides information services on the System, Grantee shall not be required to remove those portions of the System utilized to provide such telecommunications or information services. (f)Notwithstanding anything to the contrary set forth in this Franchise, the Grantee may, with the consent of the City, abandon any underground Franchise property in place so long as it does not materially interfere with the use of the Street or public rights-of-way in which such property is located or with the use thereof by any public utility or other cable operator. 9.4 Extended Operation and Continuity of Services. Upon termination or forfeiture of this Franchise, Grantee shall remove its cable, wires, and appliances from the Streets, alleys, or other public places within the Service Area if the City so requests provided, however, that if Grantee is authorized to provide telecommunications services on the System pursuant to state or federal law or provides information services on the System, Grantee shall not be required to remove those portions of the System utilized to provide such telecommunications or information services. Failure by the Grantee to remove its cable, wires, and appliances as referenced herein shall be subject to the requirements of Section 9.3 of this Franchise. 9.5 Receivership and Foreclosure. (a)The Franchise granted hereunder shall, at the option of City, cease and terminate one hundred twenty (120) days after appointment of a receiver or receivers, or trustee or trustees, to take over and conduct the business of Grantee, whether in a receivership, reorganization, bankruptcy or other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty (120) days, or unless: (1) such receivers or trustees shall have, within one hundred twenty (120) days after their election or appointment, fully complied with all the terms and provisions of this Franchise granted pursuant hereto, and the receivers or trustees within said one hundred twenty (120) days shall have remedied all the defaults and violations under this Franchise or provided a plan for the remedy of such defaults and violations which is DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 29 9084064v5 satisfactory to the City; and (2) such receivers or trustees shall, within said one hundred twenty (120) days, execute an agreement duly approved by the court having jurisdiction in the premises, whereby such receivers or trustees assume and agree to be bound by each and every term, provision and limitation of this Franchise. (b)In the case of a foreclosure or other judicial sale of the Franchise property, or any material part thereof, City may give notice of termination of this Franchise upon Grantee and the successful bidder at such sale, in which the event this Franchise and all rights and privileges of the Grantee hereunder shall cease and terminate thirty (30) days after such notice has been given, unless (1) City shall have approved the transfer of the Franchise in accordance with the provisions of this Franchise; and (2) such successful bidder shall have covenanted and agreed with City to assume and be bound by all terms and conditions of this Franchise. 9.6 Procedure for Enforcing Franchise. (a)In the event the City Council finds that a material violation or breach exists and that Grantee has not cured the same in a satisfactory manner, has not diligently commenced correction of such violation or breach or has not diligently proceeded to fully remedy such violation or breach, the City Council may impose liquidated damages, assessable from the security fund, of up to One Hundred and Seventy-Five Dollars ($175) per day or per incident for all violations or breaches of this Franchise, provided that all violations or breaches of a similar nature occurring at the same time shall be considered one (1) incident. (b)In the event City believes that Grantee has breached or violated any material provision of this Franchise, City may act in accordance with the following procedures: (i)City may notify Grantee of the alleged violation or breach and demand that Grantee cure the same within a reasonable time, which shall not be less than ten (10) days in the case of an alleged failure of the Grantee to pay any sum or other amount due the City under this Franchise and thirty (30) days in all other cases. If Grantee fails either to cure the alleged violation or breach within the time prescribed or to commence correction of the violation or breach within the time prescribed and thereafter diligently pursue correction of such alleged violation or breach, the City shall then give written notice of not less than fourteen (14) days of a public hearing to be held before the City Council. Said notice shall specify the violations or breaches alleged to have occurred. At the public hearing, the City Council shall hear and consider relevant evidence and thereafter render findings and its decision. In the event the City Council finds that a material violation or breach exists, and that Grantee has not cured the same in a satisfactory manner or has not diligently commenced to cure of such violation or breach after notice thereof from City and is not diligently proceeding to fully cure such violation or breach, the City Council may impose penalties from the security fund or may terminate this Franchise. If the City chooses to terminate this Franchise, the following additional procedure shall be followed: DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 30 9084064v5 (1)The City shall provide Grantee with written notice of the City’s intention to terminate this Franchise and specify in detail the reason or cause for the proposed termination. The City shall allow Grantee a minimum of fifteen (15) days subsequent to receipt of the notice in which to cure the default. (2)Grantee shall be provided with an opportunity to be heard at a regular or special meeting of City prior to any final decision of City to terminate this Franchise. (3)In the event that City determines to terminate this Franchise, the Grantee shall have an opportunity to appeal said decision in accordance with all Applicable Laws. (4)If a valid appeal is filed, the Franchise shall remain in full force and affect while said appeal is pending, unless the term of the Franchise sooner expires. 9.7 Reservation of Rights. City and Grantee reserve all rights that they may possess under Applicable Laws unless expressly waived herein. SECTION 10.MISCELLANEOUS PROVISIONS 10.1 Franchise Renewal. Any renewal of this Franchise shall be in accordance with Applicable Laws. The term of any renewed Franchise shall be limited to a period not to exceed fifteen (15) years. 10.2 Amendment of Franchise. Grantee and City may agree, from time to time, to amend this Franchise. Such written amendments may be made subsequent to a review session pursuant to Section 7.4 or at any other time if City and Grantee agree that such an amendment will be in the public interest or if such an amendment is required due to changes in Applicable Laws. City shall act pursuant to local law pertaining to the ordinance amendment process. 10.3 Right of Individuals. (a)Grantee shall not deny service, deny access, or otherwise discriminate against Subscribers, Channel users, or general citizens on the basis of race, color, religion, disability, national origin, age, gender or sexual preference. Grantee shall comply at all times with all other Applicable Laws, relating to nondiscrimination. (b)Grantee shall adhere to the applicable equal employment opportunity requirements of Applicable Laws, as now written or as amended from time to time including 47 U.S.C. §551, Protection of Subscriber Privacy. (c)Unless otherwise allowed by Applicable Law, neither Grantee, nor any Person, agency, or entity shall, without the Subscriber’s consent, tap or arrange for the tapping, of any cable, line, signal input device, or Subscriber outlet or receiver for any purpose except routine maintenance of the System, detection of unauthorized service, polling with DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 31 9084064v5 audience participating, or audience viewing surveys to support advertising research regarding viewers where individual viewing behavior cannot be identified. (d)No cable line, wire, amplifier, set-top box, or other piece of equipment owned by Grantee shall be installed by Grantee in the Subscriber’s premises, other than in appropriate easements, without first securing any required consent. If a Subscriber requests service, permission to install upon Subscriber’s property shall be presumed. Where a property owner or his or her predecessor was granted an easement including a public utility easement or a servitude to another and the servitude by its terms contemplates a use such as Grantee’s intended use, Grantee shall not be required to service the written permission of the owner for the Installation of cable television equipment. (e)No signals of a class IV cable communications channel may be transmitted from a Subscriber terminal for purposes of monitoring individual viewing patterns or practices without the express written permission of a Subscriber. The request for permission must be contained in a separate document with a prominent statement that the Subscriber is authorizing the permission in full knowledge of its provisions. The written permission must be for a limited period of time not to exceed one year which is renewable at the option of the Subscriber. No penalty may be invoked for a Subscribers failure to provide or renew the authorization. The authorization is revocable at any time by the Subscriber without penalty of any kind. The permission must be required for each type or classification or class IV cable communications activity planned. (i)No information or data obtained by monitoring transmission of a signal from a Subscriber terminal, including but not limited to the lists of the names and addresses of the Subscribers or lists that identify the viewing habits of Subscribers may be sold or otherwise made available to any Person other than to Grantee and its employees for internal business use, or to the Subscriber who is the subject of that information, unless the Grantee has received specific written authorization from the Subscriber to make the data available. (ii)Written permission from the Subscriber shall not be required for the conducting of system wide or individually addressed electronic sweeps for the purpose of verifying System integrity or monitoring for the purpose of billing. Confidentiality of this information is subject to paragraph (i) above. (iii)For purposes of this Section 10.3, a “class iv cable communications channel” means a signaling path provided by a System to transmit signals of any type from a Subscriber terminal to another point in the System. 10.4 Rights Reserved to City. In addition to any rights specifically reserved to the City by this Franchise, the City reserves to itself every right and power which is required to be reserved by a provision of this Franchise. 10.5 Severability. If any provision of this Franchise is held by any Governmental Authority of competent jurisdiction, to be invalid as conflicting with any Applicable Laws now or hereafter in effect, or is held by such Governmental Authority to be modified in any way in order to conform DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 32 9084064v5 to the requirements of any such Applicable Laws, such provision shall be considered a separate, distinct, and independent part of this Franchise, and such holding shall not affect the validity and enforceability of all other provisions hereof. In the event that such Applicable Laws are subsequently repealed, rescinded, amended or otherwise changed, so that the provision hereof which had been held invalid or modified is no longer in conflict with such laws, said provision shall thereupon return to full force and effect and shall thereafter be binding on City and Grantee, provided that City shall give Grantee thirty (30) days written notice of such change before requiring compliance with said provision or such longer period of time as may be reasonably required for Grantee to comply with such provision. 10.6 Force Majeure. In the event Grantee’s performance of any of the terms, conditions, obligations or requirements of this Franchise is prevented or impaired due to any cause beyond its reasonable control, such inability to perform shall be deemed to be excused for the period of such inability and no penalties or sanctions shall be imposed as a result thereof, provided Grantee has notified City in writing within ten (10) days of its discovery of the occurrence of such an event. Such causes beyond Grantee’s reasonable control shall include, but shall not be limited to, acts of God, pandemics, disease, civil emergencies and labor unrest or strikes, untimely delivery of equipment, inability of Grantee to obtain access to an individual’s property and inability of Grantee to secure all necessary permits to utilize utility poles and conduit so long as Grantee utilizes due diligence to timely obtain said permits. 10.7 In-Kind Cable-Related Contributions. (a)At any time after this Franchise is approved by the City Council, the Grantee may, if Grantee is permitted by Applicable Law, provide the City with a written list of “in-kind cable-related contributions” (as that term is defined by the FCC in the Section 621 Order) that the Franchise requires Grantee to provide (including but not limited to the Complimentary Service requirements in Exhibit B, paragraph 12(a-c) and the marginal cost(s) associated with the provision of the in-kind cable-related contributions. Within ninety (90) days of receiving the aforementioned list and associated marginal cost(s), the City will notify the Grantee whether, with respect to each identified in-kind cable-related contribution, the Grantee is relieved, or temporarily relieved, of its obligations or is required to comply, subject either to the Grantee taking an offset to the Franchise Fee payments payable under Section 7.1 as may be permitted by the Section 621 Order or to the Grantee and the City agreeing to a separately negotiated charge payable by the City to the Grantee. The City and Grantee agree that the PEG Transport required by Exhibit B, paragraph 12(g) shall be provided by the Grantee free of charge to the City and shall not be subject to this Section 10.7 of the Franchise or the FCC Section 621 Order. (b)In the event the Section 621 Order is stayed or overturned in whole or in part by action of the FCC or through judicial review, the City and the Grantee will meet promptly to discuss what impact such action has on the provision of the in-kind cable-related contributions to which this section applies. It is the intent of the parties that the City shall be treated by the Grantee in a reasonably comparable manner as other Minnesota jurisdictions served by Grantee with respect to any offsets or charges imposed by Grantee for the provision of in-kind cable-related contributions. Nothing herein waives the City’s DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 33 9084064v5 right to enforce Grantee’s compliance with all lawful obligations contained in this Franchise. SECTION 11.PUBLICATION EFFECTIVE DATE; ACCEPTANCE AND EXHIBITS 11.1 Publication; Effective Date. This Franchise shall be published in accordance with Applicable Law. The Summary of Ordinance for Publication, attached hereto as Exhibit E, shall be published at least once in the official newspaper of the City, at Grantee’s sole cost, to clearly inform the public of the intent of the ordinance. The effective date of this Franchise shall be the date of acceptance by Grantee in accordance with the provisions of Section 11.2. 11.2 Acceptance. (a)Grantee shall accept this Franchise within thirty (30) days of its enactment by the City Council, unless the time for acceptance is extended by City. Such acceptance by the Grantee shall be deemed the grant of this Franchise for all purposes. In the event acceptance does not take place, this Franchise and any and all rights previously granted to Grantee shall be null and void. (b)Upon acceptance of this Franchise, Grantee shall be bound by all the terms and conditions contained herein. (c)The City’s “Notice of Intent to Consider an Application fora Franchise” (“Notice”) provided, consistent with Minn. Stat. §238.081 subd. 8, that applicants would be required to reimburse the City for all necessary costs of processing a cable communications franchise. Grantee submitted an application fee with its application to the City. The Notice further provided that any unused portion of the application fee would be returned, and any additional fees required to process the application and franchise, beyond the application fee, would be assessed to the successful applicant. The Grantee shall therefore submit to the City at the time of acceptance of this Franchise, a check made payable to the City of Chanhassen, Minnesota for all additional fees and costs incurred by the City. Within thirty (30) days of City Council approval, the City shall provide Grantee with a letter specifying such additional costs following approval of this Franchise by the City Council. (d)Grantee shall accept this Franchise in the following manner: (i)This Franchise will be properly executed and acknowledged by Grantee and delivered to City. (ii)With its acceptance, Grantee shall also deliver any, security fund and insurance certificates required herein that have not previously been delivered. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 34 9084064v5 Passed and adopted this 13 day of May 2024. CITY OF CHANHASSEN, MINNESOTA By: Elise Ryan Its: Mayor ATTEST: By: Jenny Potter Its: City Clerk DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 35 9084064v5 ACCEPTED: This Franchise is accepted, and we agree to be bound by its terms and conditions. COMCAST OF ARKANSAS/ LOUISIANA/MINNESOTA/MISSISSIPPI/ TENNESSEE, LLC Dated: , 2024 By: Kalyn Hove Its: Regional Senior Vice President Comcast Midwest Region DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 5/16/2024 A-1 9084064v5 EXHIBIT A HESSE FARMS ADDRESSES 1.1000 HESSE FARM RD 2.1001 HESSE FARM RD 3.1002 HESSE FARM RD 4.1020 HESSE FARM RD 5.1025 HESSE FARM RD 6.10301 HEIDI LN 7.10320 HEIDI LN 8.10321 HEIDI LN 9.10340 HEIDI LN 10.10341 HEIDI LN 11.10360 HEIDI LN 12.10361 HEIDI LN 13.10377 HEIDI LN 14.10380 HEIDI LN 15.10420 BLUFF CIR 16.10421 BLUFF CIR 17.10440 BLUFF CIR 18.10441 BLUFF CIR 19.10460 BLUFF CIR 20.1070 HESSE FARM RD 21.1075 HESSE FARM RD 22.1100 HESSE FARM RD 23.1101 HESSE FARM RD 24.1120 HESSE FARM RD 25.1180 HESSE FARM RD 26.1181 HESSE FARM RD 27.1200 HESSE FARM RD 28.1201 HESSE FARM CIR 29.1221 BLUFF CREEK DR 30.1225 HESSE FARM CIR 31.1231 BLUFF CREEK DR 32.1250 HESSE FARM RD 33.1251 BLUFF CREEK DR 34.1251 HESSE FARM CIR 35.1271 BLUFF CREEK DR 36.1291 BLUFF CREEK DR 37.1301 HESSE FARM RD 38.1315 BLUFF CREEK DR 39.1350 HESSE FARM RD 40.1400 BLUFF CREEK DR 41.1401 HESSE FARM RD 42.1405 WEST FARM RD DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 A-2 9084064v5 43.1425 BLUFF CREEK DR 44.1450 WEST FARM RD 45.1500 WEST FARM RD 46.1501 WEST FARM RD 47.1505 BLUFF CREEK DR 48.1520 WEST FARM RD 49.1545 BLUFF CREEK DR 50.1570 WEST FARM RD 51.1600 WEST FARM RD 52.1620 WEST FARM RD 53.1650 WEST FARM RD 54.1680 WEST FARM RD DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 B-1 9084064v5 EXHIBIT B PEG ACCESS FACILITIES AND EQUIPMENT 1.PUBLIC, EDUCATIONAL AND GOVERNMENT (PEG) ACCESS CHANNELS. a.Grantee shall provide to each of its Subscribers who receive some or all of the Services offered on the Cable System, reception on at least one (1) specially designated government access channel. The City shall have the right to require that Grantee provide one (1) additional access channel (for a total of two (2) PEG Access Channels). The VHF spectrum must be used for at least one (1) of the PEG Access Channels required in this paragraph. No charges may be made for Channel time or playback of prerecorded programming on the specially designated access Channels. Personnel, equipment and production costs may be assessed, however, for live studio presentations exceeding five (5) minutes in length. Charges for those production costs and fees for use of other public access Channels must be consistent with the goal of affording the public a low-cost means of television access. b.Whenever the PEG Access Channels are in use during eighty percent (80%) of the weekdays, Monday to Friday, for eighty percent (80%) of the time for any consecutive three (3) hour period for six (6) weeks running, and there is demand for use of an additional Channel for the same purpose, the Grantee shall then have six (6) months in which to provide a new PEG Access Channel for the same purpose, provided that provision of the additional Channel or Channels must not require the Cable System to install converters. c.The PEG Access Channels shall be dedicated for PEG use for the term of the Franchise, provided that Grantee may, utilize any portions of the PEG Access Channels not scheduled for PEG use. City shall establish rules and procedures for such scheduling in accordance with Section 611 of the Cable Act (47 U.S.C. § 531). d.Grantee shall also designate the standard VHF Channel 6 for uniform regional channel usage currently provided by “Metro Channel 6” as required by Minn. Stat. §238.43. Programming on this regional channel shall include a broad range of informational, educational, and public service programs and materials to cable television Subscribers throughout the Twin Cities metropolitan area. e.Grantee shall have no obligation to provide programming on any PEG Access Channel. 2.DIGITAL AND HD PEG CARRIAGE REQUIREMENTS. a.Grantee shall provide the PEG Access Channels on the Basic Cable Service tier or the lowest tier of service offered by Grantee in accordance with the Cable Act. b.Upon commencement of Cable Service by Grantee to its first Subscribers in the City, Grantee shall carry PEG Access Channel 8 in both standard digital (SD) format and in high definition (HD) format, provided that Grantee receives a satisfactory HD signal DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 B-2 9084064v5 from the program originator and provided City understands HD Channels may not be available on the Basic Cable tier of service. c.The City acknowledges that receipt of an HD format Access Channel may require Subscribers to buy or lease special equipment or pay additional HD charges applicable to all HD services. d.Upon ninety (90) days written notice to Grantee, the City may provide PEG Access Channel 8 in only HD format to the demarcation point to provide the signal to Grantee, and as such the City will no longer provide the PEG Access Channel 8 in SD format. Grantee shall provide all necessary transmission equipment from the demarcation point to the Headend, in order to receive and retransmit the PEG Access Channels. Access Channel signals delivered in HD format to Grantee shall not require Grantee to deliver such HD signals to Subscribers except as set forth herein and shall not be required to be carried on the Basic Cable tier of service or on a dual carriage basis. 3.ACCESS CHANNEL LOCATIONS. a.Grantee shall make every reasonable effort to coordinate the cablecasting of PEG Access programming on the Cable System on the same Channel designations as such programming is currently cablecast within the City. In no event shall any PEG Access Channel reallocations be made prior to ninety (90) days written notice to the City by Grantee, except for circumstances beyond Grantee’s reasonable control. The PEG Access Channels will be located in the channel neighborhood within reasonable proximity (4-7 channel slots) to other commercial video or broadcast Channels, excluding pay-per-view programming offered by Grantee in the City. b.Grantee agrees not to encrypt the PEG Access Channels differently than other commercial Channels available on the Cable System. 4.ANCILLARY EQUIPMENT. Any ancillary equipment owned and operated by Grantee for the benefit of PEG Access Channels beyond the demarcation point(s) of each building which received Complimentary Service on Grantee’s fiber paths or Cable System, whether referred to switchers, routers or other equipment, will be maintained by Grantee, at no cost to the City or schools for the life of the Franchise. Grantee is responsible for any ancillary equipment on its side of the demarcation point and the City or school is responsible for all other production/playback equipment. 5.PEG TECHNICAL QUALITY. Grantee shall not be required to carry a PEG Access Channel in a higher quality format than that of the Channel signal delivered to Grantee, but Grantee shall not implement a change in the method of delivery of PEG Access Channels that results in a material degradation of signal quality or impairment of viewer reception of PEG Access Channels, provided that this requirement shall not prohibit Grantee from implementing new technologies also utilized for commercial Channels carried on its Cable System. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 B-3 9084064v5 a.Grantee shall meet FCC signal quality standards when offering Access Channels on its Cable System and shall continue to comply with closed captioning pass-through requirements. b.Within twenty-four (24) hours of a written request from City to the Grantee identifying a technical problem with an Access Channel and requesting assistance, Grantee will provide technical assistance or diagnostic services to determine whether a problem with a PEG signal is the result of matters for which Grantee is responsible and if so, Grantee will take prompt corrective action. If the problem persists and there is a dispute about the cause, then the parties shall meet with engineering representation from Grantee and the City in order to determine the course of action to remedy the problem. c.Grantee shall cablecast the entire programming stream of each PEG Access Channel including any Program Related Material, as defined below in this paragraph 6(c)), “Program Related Material” shall mean (i) closed-captioning information, (ii) program identification codes, (iii) program ratings information, (iv) such other material as may be essential, necessary or appropriate for the delivery or distribution of the signal, and (v) information and material that is directly related to the subject matter of the programs on the PEG Access Channels, if such information or material is transmitted concurrently or substantially concurrently with its associated program content. 6.CHANGE IN TECHNOLOGY. In the event Grantee makes any change in the Cable System and related equipment and facilities or in its signal delivery technology, which requires the City to obtain new equipment beyond the demarcation point at City Hall in order to be compatible with such change for purposes of transport and delivery of the Access Channels, Grantee shall, at its own expense and free of charge to City, purchase such equipment as may be necessary to facilitate the cablecasting of the Access Channels in accordance with the requirements of the Franchise. 7.RELOCATION OF GRANTEE’S HEADEND. In the event Grantee relocates its Headend, Grantee will be responsible for replacing or restoring the existing dedicated fiber connections at Grantee’s cost so that all the functions and capacity remain available, operate reliably and satisfy all applicable technical standards and related obligations of the Franchise free of charge to the City or its designated entities. 8.PEG OPERATIONS. City may in its sole discretion, negotiate agreements with neighboring jurisdictions served by the same Cable System, educational institutions or others to share the operating expenses of the PEG Access Channels. City and Grantee may negotiate an agreement for management of PEG Access Facilities, if so desired by both parties. 9.TITLE TO PEG EQUIPMENT. City shall retain title to all PEG equipment and facilities purchased or otherwise acquired. 10.NAVIGATION TO PEG ACCESS CHANNELS/ELECTRONIC PROGRAMMING GUIDE. Grantee agrees that if it utilizes a visual interface under its control on its Cable System for all Channels, the PEG Access Channels shall be treated in a non-discriminatory fashion consistent with Applicable Laws so that Subscribers will have ready access to PEG Access DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 B-4 9084064v5 Channels. Grantee will continue to make available to City the ability to place PEG Access Channel programming information on the interactive channel guide via the electronic programming guide (“EPG”) vendor (“EPG provider”) that Grantee utilizes to provide the guide service. Grantee will be responsible for providing the designations and instructions necessary for the PEG Access Channels to appear on the EPG. All costs and operational requirements of the EPG provider shall be the responsibility of the City. City acknowledges that the EPG is not technically possible for all PEG Access Channel programming, and that Grantee is not responsible for operations of the EPG provider. 11.PEG ACCESS OPERATING SUPPORT. a.Upon commencement of Cable Service by the Grantee to its first Subscriber in the City and through the end of the term of this Franchise, Grantee shall collect on behalf of City a per Subscriber fee of Sixty cents (60¢) per month solely to fund public, educational and governmental access expenditures (hereinafter “PEG Fee”). b.No sooner than January 1, 2025, and with at least ninety (90) days advance written notice from the City to the Grantee, (which notice may be sent no sooner than October 1, 2024), the City shall have the unilateral right to require that Grantee increase the PEG Fee by collecting on behalf of the City, a PEG Fee of up to one percent (1%) of Grantee's annual Gross Revenues, solely to fund PEG access expenditures as permitted by Applicable Law. c.The City agrees that it will impose an identical PEG Fee upon any other cable operator holding a cable franchise issued by the City. The purpose of this provision is to ensure that all cable operators holding a cable franchise in the City will remit the same PEG Fee to the City. Grantee agrees to match any PEG Fee, higher or lower, which shall not exceed one percent (1%) of Gross Revenues, required of any other franchised cable operator in the City, upon ninety (90) days advance written notice from the City. d.The PEG Fee is not intended to represent part of the Franchise Fee and is intended to fall within one (1) or more of the exceptions in 47 U.S.C. § 542. The PEG Fee may be categorized, itemized, and passed through to Subscribers as permissible, in accordance with 47 U.S.C. §542 or other Applicable Laws. Grantee shall pay the PEG Fee to the City quarterly at the same time as the payment of Franchise Fees under Section 7.1 of the Franchise. Grantee agrees that it will not offset or reduce its payment of past, present or future Franchise Fees required as a result of its obligation to remit the PEG Fee. e.Any PEG Fees owing pursuant to this Franchise which remain unpaid more than forty-five (45) days after the end of a given quarter shall be delinquent and shall immediately thereafter accrue interest at twelve percent (12%) per annum. Enforcement of unpaid PEG Fees shall be handled in accordance with Section 9.6 of the Franchise, however, Grantee shall in all cases be subject to interest on any payment more than forty- five (45) days after the end of a given quarter. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 B-5 9084064v5 12.SERVICE TO PUBLIC FACILITIES. a.Subject to subparagraph 12(e) of this Exhibit B, throughout the term of this Franchise, Grantee shall provide, free of charge, one (1) service Drop, one (1) Converter, if necessary and requested, and Basic Cable Service and the next highest penetrated level of Cable Service generally available to all Subscribers (as of the effective date referred to as Expanded Basic Cable Service) (“Complimentary Service”), to the sites listed on Exhibit C attached hereto that are not currently receiving service from another franchised cable operator. b.The City, however, shall have the right to request the disconnection of the other cable franchised operator’s Complimentary Services and require Grantee to provide Complimentary Service to that location provided the City maintains a fair distribution of service to public buildings between all franchised cable operators serving the City. c.The City or building occupant shall have the right to extend Cable Service throughout the building to additional outlets for the provision of Complimentary Service to such additional outlets. If ancillary equipment, such as a Converter, is required to receive the signal at additional outlets beyond the one (1) complimentary Converter referenced in paragraph a) above, the institution shall be required to pay the same monthly rate that Subscribers pay. d.In the event the Grantee elects to charge or offset the value of such service from the Franchise Fees payable to the City as may be permitted by Applicable Law, it may only do so under this Franchise if Grantee also imposes similar charges or offsets for other local franchising authorities served by the Grantee in the state of Minnesota, and only then following one hundred twenty (120) days advance written notice to City. e.Notwithstanding anything to the contrary set forth in this section, Grantee shall not be required to provide Complimentary Service to such buildings unless it is technically feasible. Outlets and maintenance of said Complimentary Service shall be provided free of fees and charges. f.Grantee shall, in any public building hereinafter built, provide all materials, design specifications and technical advice to provide Complimentary Service to such building. If the Drop line to such building exceeds three hundred fifty (350) feet, Grantee will accommodate the Drop up to three hundred fifty (350) feet if the City or other agency provides the necessary attachment point for aerial service or conduit pathway for underground service. If the necessary pathway is not provided, the City or other agency shall pay the incremental cost of such Drop in excess of two hundred fifty (250) feet for an aerial service Drop, or in excess of one hundred fifty (150) feet for an underground service Drop. For purposes of this paragraph, “incremental cost” means Grantee’s actual cost to provide the Drop beyond the applicable distances, with no mark-up for profit. The recipient of the service will secure any necessary right of entry. g.PEG TRANSPORT. The City is in the process of constructing a new city hall with construction anticipated to be completed in July of 2025. This new city hall will have the DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 B-6 9084064v5 same address, 7700 Market Blvd., as the existing city hall. For purposes of this Franchise, reference to the “City Hall” will mean the building located at 7700 Market Blvd that the City is using as the designated city hall. Grantee shall construct, provide and maintain, free of charge to the City, throughout the life of this Franchise, fiber transport of the PEG Access Channels from the City Hall to Grantee’s Headend to facilitate the exchange of programming including live cablecast programming on the Grantee’s Cable System. Grantee shall further provide, free of charge to the City, all interface equipment at the City Hall (modulator/demodulator) which allows the City to cablecast programming to Grantee’s Headend for cablecast on Grantee’s Cable System. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 C-1 9084064v5 EXHIBIT C SERVICE TO PUBLIC FACILITIES 1.City Hall 7700 Market Blvd. 2.New City Hall 7700 Market Blvd 3.Fire Station 7610 Laredo 4.Fire Station #2 6400 Minnewashta Parkway, Excelsior (location is in Chanhassen, but has an Excelsior mailing address) 5.Public Works 7901 Park Place DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 D-1 9084064v5 EXHIBIT D FRANCHISE FEE PAYMENT WORKSHEET TRADE SECRET — CONFIDENTIAL Month/Year Month/Year Month/Year Total Cable Service Revenue Installation Charge Franchise Fee Revenue Advertising Revenue Home Shopping Revenue Equipment rental Other Revenue REVENUE Fee Calculated Franchise Fees PEG Fee Nothing in this Franchise Fee Payment Worksheet shall serve to modify the definition of “Gross Revenues” set forth in the Franchise. DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807 E-1 9084064v5 EXHIBIT E SUMMARY OF ORDINANCE FOR PUBLICATION AN ORDINANCE GRANTING A FRANCHISE TO COMCAST OF ARKANSAS/ LOUISIANA/MINNESOTA/MISSISSIPPI/TENNESSEE, LLC TO CONSTRUCT, OPERATE AND MAINTAIN A CABLE SYSTEM IN THE CITY OF CHANHASSEN, MINNESOTA SETTING FORTH CONDITIONS ACCOMPANYING THE GRANT OF THE FRANCHISE; PROVIDING FOR REGULATION AND USE OF THE SYSTEM AND THE PUBLIC RIGHTS- OF-WAY; AND PRESCRIBING PENALTIES FOR THE VIOLATION OF THE PROVISIONS HEREIN. On May 13, 2024, the City of Chanhassen, Minnesota (“City”) adopted an ordinance granting a Cable Television Franchise to COMCAST OF ARKANSAS/ LOUISIANA/MINNESOTA/MISSISSIPPI/TENNESSEE, LLC (“Grantee”). The Franchise serves two (2) purposes. First, it is intended to provide for and specify the means to attain the best possible Cable Service for the public by providing requirements for cable with respect to technical standards, customer service obligations, and related matters. Second, it grants a non-exclusive Cable Television Franchise to Grantee, to operate, construct and maintain a Cable System within the City and contains specific requirements for Grantee to do so. The Franchise includes the following: 1) a Franchise Fee of five percent (5%) of Grantee’s annual Gross Revenues; 2) a Franchise term of ten (10) years; 3) a list of schools and public buildings entitled to receive complimentary Cable Service; 4) dedicated channel capacity for Public, Educational and Governmental (“PEG”) access programming and provides financial support of such PEG Channels; 5) customer service standards regarding Grantee’s Cable Services; and 6) a performance bond to enforce Grantee’s compliance with the franchise. It is hereby determined that publication of this title and summary will clearly inform the public of the intent and effect of Ordinance No. 727. A copy of the entire ordinance shall be posted at the Chanhassen City Hall. It is hereby directed that only the above title and summary of Ordinance No. 727 be published, conforming to Minn. Stat. § 331A.01, with the following: NOTICE Persons interested in reviewing a complete copy of the ordinance may do so at the Chanhassen City Hall at 7700 Market Boulevard, Chanhassen, MN 55317 during the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday. Yes No Mayor Ryan X Councilmember McDonald X Councilmember von Oven X Councilmember Kimber X Passed by the Chanhassen City Council this 13 day of May, 2024. ATTEST: Jenny Potter, City Clerk Elise Ryan, Mayor: DocuSign Envelope ID: 075B25E5-2FFA-4C64-8D00-ACFE6CF4D807