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4. Certification of Delinquent Utility Accounts CITY OF CHANHASSEN 4- 690 COULTER DRIVE. P.O: BOX 147. CHANHASSEN, MINNESOTA 55317 (612) 937-1900. FAX (612) 937-5739 MEMORANDUM TO: Don Ashworth, City Manager FROM: Danielle Washburn, Account Clerk DATE: October 21, 1997 SUBJ: Certification ofSewerlWater Bills to the County Delinquent utility bills are considered a responsibility and liability of the property serviced and, as in Minnesota Statute 444.057, the city may certify such delinquencies to the County Auditor for collection with property taxes. In accordance with said statute and City Code section 19, the attached detail listing identifies all properties and associated delinquent amounts (including a certification fee) as of October 21, 1997. All appropriate actions, notices, letters, etc., have been submitted to property owners of record and at this time proposed certifications for collection with 1998 property taxes are as detailed on the attached listing. A public hearing is set for October 27, 1997 City Council meeting. We will need the City Council action approving certification of the delinquent utility bills, plus certification fee (which is included in the amount shown), to the homeowner's property taxes before we are able to send this list to the County Auditor. Should you have any questions regarding this, please see me. Attachment: Certification Listing Manager's Comments: Tomassen Complaint: Enclosed please find a letter to Mr. Tom~ssen. His letter had been included in one of the previous administrative sections. Duting a discussion of those enclosures, the council asked that I attempt to work out sorrj.e type of solution with Mr. Tomassen. As of Wednesday morning, Mr. Tomassen was h~ppy with the proposed solution, albeit he had not seen it in writing. Sullivan Complaint: The Utility Department acknowledges that Mr. Sullivan has called in complaining about rusty water. In each instance we did flush the line. No statement was made that he should make a deduction from his utility payment. In regards to this latter point, personal experiences come to mind. Specifically, years ago I purchased a woodburning hot tub. It would take most of an evening to drain that using an ordinary water hose. At noon I would turn on the water to refill the tub and by 5 :00 p.m. it would be about three-fourths full. It would typically take a 7-8 hour period of time to fill the 700 gallon tub. Our current water rates are $1.30/thousand--in other words, it cost me roughly $1 each time I filled that hot tub. As it deals with Mr. Sullivan, assuming he drained his water one day per month, we're probably talking about $12 worth of water over the course of a year. His typical monthly utility charge is approximately $140. DW A (10-22-97) Page 1 PARCEL # NAME SERVICE ADDREBS AMOUNT DISTRICT 1 25-7950110 CURTIS KRIER 9211 LAKE RILEY BLVD 82.70 25-7950240 JAMES F. JESSUP 9247 LAKE RILEY BLVD 50.02 25-1860330 GREG & LORI PHELPS 1031 BARBARA COURT 1,250.21 25-1850070 CHRIS & DEB HOL 8687 CHANHASSEN HILLS DR. N. 193.57 25-1870050 CURTIS & SUSAN SPERLING 8525 CHANHASSEN HILLS DR. S. 407.94 25-1800090 PRINCE R. NELSON 8016 DAKOTA AVENUE 991.27 25-1800060 PAULINE CALDWELL 8010 DAKOTA AVENUE 668.80 25-1800220 RONALD OLSON 8015 DAKOTA CIRCLE 677.96 25-1820620 WILLIAM JANOHOSKY 8105 DAKOTA LA~IE 476.69 25-7900300 CHARLIE & CATHLEEN GALLAND 7604 KIOWA 720.89 25-7900080 KENNETH HALL 501 WEST 76TH STREET 477.06 25-3500271 LISA & SCOTT BRADY 7611 IROQUOIS 496.06 25-3500210 ROBERT RUNNING 7604 HURON 217.14 25-3500080 KEVIN KNOTT 7602 GREAT PLAINS BLVD 216.55 25-0500130 BRIAN NUSTAD 7791 ERIE AVENUE 293.69 25-8210120 JACK BARNES 7198 FRONTIER TRAIL 699.37 25-3900060 JANEL/LEODARD BURSLETTEN 506 LAREDO LANE 475.30 25-8810110 BRAD & MICHELLE TAYLOR 7406 LAREDO DRIVE 226.18 25-7600010 JOHN PRZYMUS 640 SANTA VERA DRIVE 685.98 25-7600010 JOHN PRZYMUS 642 SANTA VERA DRIVE 255.95 25-1980330 JOHN LAUX 790 SANTA VERA 110.57 25-0130100 WILBAR INC 7811 GREAT PLAINS BLVD 384.55 25-2110070 BARRY JOHNSON 6300 NEAR MOUNTAIN BLVD 556.03 25-2110210 GREGORY THOMPSON 6291 NEAR MOUNTAIN BLVD 1,100.28 25-2040100 JON & ROBIN OVERBY 741 SIERRA TRAIL. 194.77 25-2040150 SANDRA WILLIAMS 691 SIERRA TRAIL 219.96 25-1990180 PAUL PETERSON 730 BIGHORN DRIVE 531 .74 25-1990030 KAREN SOLBERG 761 BIGHORN DRIVE 507.43 25-8130150 JEFFREY R & KAREN H JONES 2151 BOULDER ROAD 222.34 25-2560010 HERITAGE DEVELOPMENT OF MN 8091 STONE CREEK DRIVE 53.60 25-2560050 HERITAGE DEVELOPMENT OF MN 8135 STONE CREEK DRIVE 53.60 25-2560060 HERITAGE DEVELOPMENT OF MN 8141 STONE CREEK DRIVE 53.60 25-2560080 HERITAGE DEVELOPMENT OF MN 8161 STONE CREI:K DRIVE 53.60 25-2560090 HERITAGE DEVELOPMENT OF MN 8181 STONE CREI:K DRIVE 53.60 25-2560130 HERITAGE DEVELOPMENT OF MN 8269 STONE CREI:K DRIVE 53.60 25-2560140 HERITAGE DEVELOPMENT OF MN 8289 STONE CREEK DRIVE 53.60 25-2560160 HERITAGE DEVELOPMENT OF MN 8305 STONE CREI:K DRIVE 53.60 25-2560170 HERITAGE DEVELOPMENT OF MN 8325 STONE CREI:K DRIVE 53.60 25-2560190 HERITAGE DEVELOPMENT OF MN 8080 STONE CREEK DRIVE 53.60 25-2560200 HERITAGE DEVELOPMENT OF MN 8090 STONE CREEK DRIVE 53.60 25-2560210 HERITAGE DEVELOPMENT OF MN 8108 STONE CREEK DRIVE 53.60 25-2560220 HERITAGE DEVELOPMENT OF MN 8126 STONE CREEK DRIVE 53.60 25-2560230 HERITAGE DEVELOPMENT OF MN 1950 BLUFF VIEW COURT 53.60 25-2560240 HERITAGE DEVELOPMENT OF MN 1930 BLUFF VIEW COURT 53.60 25-2560250 HERITAGE DEVELOPMENT OF MN 1910 BLUFF VIEW COURT 53.60 25-2560260 HERITAGE DEVELOPMENT OF MN 1929 BLUFF VIEW COURT 53.60 25-2560270 HERITAGE DEVELOPMENT OF MN 1949 BLUFF VIEW COURT 53.60 25-2560280 HERITAGE DEVELOPMENT OF MN 8180 STONE CREEK DRIVE 53.60 25-2560290 ROMAR HOMES CO. 8198 STONE CREEK DRIVE 161.53 25-2560300 HERITAGE DEVELOPMENT OF MN 8216 STONE CREEK DRIVE 53.60 25-2560310 GOLDEN HOME BUILDERS, INC 8230 STONE CREEK DRIVE 53.60 25-2560320 HERITAGE DEVELOPMENT OF MN 8244 STONE CREEK DRIVE 53.60 25-2560330 HERITAGE DEVELOPMENT OF MN 8258 STONE CREEK DRIVE 53.60 25-2560340 HERITAGE DEVELOPMENT OF MN 8272 STONE CREEK DRIVE 53.60 25-2560350 HERITAGE DEVELOPMENT OF MN 8286 STONE CREEK DRIVE 53.60 25-2560360 HERITAGE DEVELOPMENT OF MN 1944 CREEKVIEW COURT 53.60 25-2560400 HERITAGE DEVELOPMENT OF MN 1947 CREEKVIEW COURT 53.60 25-2560430 HERITAGE DEVELOPMENT OF MN 8384 STONE CREEK DRIVE 53.60 25-2560440 HERITAGE DEVELOPMENT OF MN 8400 STONE CREEK DRIVE 53.60 25-2560450 HERITAGE DEVELOPMENT OF MN OUTLOT A-CREEKSIDE ADDITION 53.60 25-2560470 HERITAGE DEVELOPMENT OF MN OUTLOT C-CREEKSIDE ADDITION 53.60 25-2560480 HERITAGE DEVELOPMENT OF MN 8411 STONE CR. DR. -OUTLOT D 53.60 25-2560490 HERITAGE DEVELOPMENT OF MN OUTLOT E-CREEKSIDE ADDITION 53.60 25-2560500 HERITAGE DEVELOPMENT OF MN 8369 STONE CR. DR. ..OUTLOT F 53.60 DISTRICT 2 25-3920130 ARSHAD AL T AF 7131 WILLOW VIEW COVE 623.78 25-2300070 HENRY NEILS 7012 DAKOTA 466.46 25-4200400 THOMAS HJ TOMASSEM 141 CHOCTAW CIl~CLE 448.15 25-4200250 THOMAS LAUBY/M BURKHARDT 50 CHOCTAW CIRCLE 43.36 25-4200100 CYNTHIA WALSTON 6811 BRULE CIRCLE 426.61 25-2550050 ROBERT & LOWIS BOWEN 6385 POWERS BLVD 98.78 25-2700370 DENNIS SULLIVAN 6421 FOX PATH 473.68 25-1600810 RALPH & SUSAN SWANSON 1000 CARVER BEACH ROAD 785.14 25-8730020 MIKE & LIBBY GOTTSACKER 6495 NEZ PERCE DRIVE 352.96 25-1601100 THOMAS M. BYRNE 6726 LOTUS TRAIL 31.55 25-1602040 FELIX THOMPSON 6899 YUMA DRIVE 313.64 25-1601261 DONALD ANDERSON 6852 NEZ PERCE DRI'JE 311.71 25-1601260 DONALD ANDERSON 6850 NEZ PERCE DRIVE 423.23 25-1601610 PAUL DOLS 730 CARVER BEACH ROAD 381.36 25-3000270 K ERICKSON/D BERGSTROM 7050 TECUMSEH LANE 619.80 25-3000050 GARY & ANN O'NEILL 6830 UTICA LANE 967.80 25-3000630 GORDON SMIDA 7081 SHAWNEE LANE 285.92 25-2000880 DARYL KEIM 1100 CHAPARRAL COURT 120.76 25-2000530 MAX C. HOLZHEU 6800 REDWING LANE 192.78 25-2000470 RONALD & LAURA CLARK 1021 CARVER BEACH ROAD 617.29 25-2000160 DEAN M. BIRD 941 PENAMINT COURT 359.89 25-2000220 RANDY & JANE WAHL 6891 REDWING LANE 665.09 25-2021360 CHARLES LEWIS 7081 REDWING LANE 720.23 25-2020890 TRENT M COMPTON 7041 CHAPARRAL LANE 590.63 25-2030370 STEPHANIE & SCOTT OLIPHANT 7223 PONTIAC CIRCLE 272.26 25-2030180 DANA MCARTHUR SANKO 7277 PONTIAC CIRCLE 548.32 25-2020360 JOHN & KIRSTEN FARR 7325 PONTIAC CIRCL!=: 409.62 25-2020160 THOMAS KELLEY 7026 PIMA LANE 106.35 Page 2 Page 3 25-2020120 JANINE K. NEWPORT 7004 PIMA LANE 345.48 25-2020570 GLEN CARLSON 7040 CHAPARRAL LANE 265.18 25-8590420 JOSEPH ROY 7060 DERBY DRIVE 641.12 25-8590080 DENNIS BRISTOR 750 PREAKNESS LANE 825.34 25-6710090 JOANN MOORE 6290 AUDUBON CIRCLE 54.87 25-6710010 WAYNE & BARBARA FRANSDAHL 6291 CARDINAL 827.34 25-8500020 KONRAD & LEONA WURM 1750 KOEHNEN CiRCLE 126.96 25-3100080 TIMOTHY SWANSON 1801 KOEHNEN CIRCLE 419.89 25-5630010 HELEN QUACH 977 SANTA VERA DRIVE 229.48 25-5630020 BRENT HEYER 979 SANTA VERA DRIVE 119.22 25-5630200 CONNIE COOK 939 SANTA VERA DRIVE 274.14 25-5640340 SARA RALSTON 7619 NICHOLAS WAY 66.99 25-7550120 ROBERT BABEL 960 BUTTE COURT 1,223.99 25-7551290 GARY J VANDERWATER 961 SADDLEBROOK CURVE 829.58 25-0033500 MICHAEL & SUSAN LEVI 6480 YOSEMITE AVENUE 343.21 DISTRICT 3 25-7960010 KATHY SCHULTZ 2150 CRESTVIEW DRIVE 158.00 25-0034400 TIMOTHY EIDEM 2050 CRESTVIEW DRIVE 687.72 25-5350010 TIMOTHY HAGELE 2020 WEST 65TH STREET 806.42 25-5450220 CLIFFORD E WOIDA 6398 MURRAY HILL ROAD 1,353.59 25-3590030 HOBEN CORPORA TON 2191 SOMMERGATE 108.98 25-3590020 HOBEN CORPORATION 6320 MURRAY HILL ROAD 455.14 25-1100060 SANDRA THON 2250 MELODY HILL ROAD 126.85 25-5150020 TOM CHRISTOPHER 2540 ORCHARD LANE 125.93 25-5050300 MRS. HAZEL ANDERSON 2851 WASHTA BAY ROAD 110.64 25-5050111 PHILLIP TOUHEY 2851 NORTH MANOR ROAD 524.71 25-5250250 WARREN OLSON 6340 FOREST CIRCLE 690.42 25-6660110 ROR INC 6330 HAZELTINE BLVD 48.26 25-4950270 BARB STAHOWIAK 6331 ELM TREE AVENUE 511.52 25-4950470 THOMAS & RANDlE DIEDRICH 6321 FIR TREE AVENUE 1,587.46 25-1400100 STEVE HALL 6221 ARBOR LANE 252.10 25-4810250 JAMES C. STEWART 6551 KIRKWOOD CIRC!_E 1,306.84 25-4820110 LUANN FALENCZYKOWSKI 6521 KIRKWOOD CIRCLE 113.21 25-4810230 JAMES E. MARKHAM 6520 KIRKWOOD CIRCLE 1,748.72 25-4820040 KENNETH WICKLUND 3970 LINDEN CIRCLE 366.95 25-4800010 TIMOTHY COLLERAN 6560 MINNEWASHTA ?KWY 550.51 25-6150610 GARY R. VOIGT 4010 GLENDALE DRIVE 355.44 25-6150550 DIRK J YOUNG 3830 MAPLE CIRCLE 785.17 25-6600210 ARLENE HERNDON 3750 RED CEDAR POINT ROAD 884.26 25-6600220 ELIZABETH NOVAK 7210 JUNIPER AVENUE 186.67 25-6600340 BIRUTA M. DUNDURS 3627 RED CEDAR POI NT DRIVE 82.58 25-4990190 PAUL & ALYSSA NESS 3732 LANDINGS DRIVE 38.21 25-5670010 HERITAGE DEVELOPMENT OF MN 4000 WHITE OAK LANE 31.55 25-5670030 HERITAGE DEVELOPMENT OF MN 4040 WHITE OAK I_ANE 31.55 25-5670050 HERITAGE DEVELOPMENT OF MN 6919 COUNTRY OAKS ROAD 31.55 25-5670060 HERITAGE DEVELOPMENT OF MN 6931 COUNTRY OAKS ROAD 31.55 25-5670070 HERITAGE DEVELOPMENT OF MN 6951 COUNTRY OAKS ROAD 38.21 25-5670090 ROMAR HOMES CO. 6991 COUNTRY OAKS ROAD 31.55 25-5670100 25-5670110 25-5670120 25-5670140 25-5670150 25-5670160 25-5670170 25-5670180 25-5670190 25-5670210 25-5670230 25-5670240 25-5670250 25-5670260 25-5670270 25-5670280 25-5670290 25-5670300 25-5670310 25-5670320 25-5670330 25-5670340 25-5670350 25-5670360 25-5670370 25-5670390 25-5670400 25-5670410 25-5670420 25-5670430 25-5670440 25-5670450 25-5670470 25-4130010 25-4130020 25-4130030 25-4130040 25-4130050 25-4130110 25-4130120 25-4130130 25-4130140 25-4130150 25-4160160 25-4160170 25-4060220 25-4030170 25-6430130 25-0363000 HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN CRAIG & BETH HALLETT HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP JASPER DEVELOPMENT CORP LK SUSAN HILLS TWNHMS ASSC. JASPER DEVELOPMENT CORP KEVIN ROQUETTE CHRIS PAROLA JASPER DEVELOPMENT CORP LE VERNE M VASSAR 4001 WHITE OAK LANE 4021 WHITE OAK LANE 4041 WHITE OAK LANE 4081 WHITE OAK LANE 4101 WHITE OAK LANE 4117 WHITE OAK LANE 4133 WHITE OAK LANE 4149 WHITE OAK LANE 4165 WHITE OAK LANE 4197 WHITE OAK LANE 4180 WHITE OAK LANE 4164 WHITE OAK LANE 4148 WHITE OAK LANE 4132 WHITE OAK LANE 4116 WHITE OAK LANE 4100 WHITE OAK LANE 4080 WHITE OAK LANE 4089 RED OAK LANE 4107 RED OAK LANE 4119 RED OAK LANE 4137 RED OAK LANE 4151 RED OAK LANE 4169 RED OAK LANE 4191 RED OAK LANE 4198 RED OAK LANE 4166 RED OAK LANE 4150 RED OAK LANE 4134 RED OAK LANE 4118 RED OAK LANE 4102 RED OAK LANE 4086 RED OAK LANE 6984 COUNTRY OAKS ROAD OUTLOT B-OAKS @ WINNEWfl.SHTA 8410 ROSEWOOD 8414 ROSEWOOD 8418 ROSEWOOD 8422 ROSEWOOD 8387 ROSEWOOD 8417 ROSEWOOD 8425 ROSEWOOD 8429 ROSEWOOD 8437 ROSEWOOD 8441 ROSEWOOD OUT A-LAKE SUSAN HILLS TV\lNHMS OUT B-LAKE SUSAN HILLS TWNHMS 8460 PELICAN COURT 8470 SWAN COURT OUTLOT A-PRAIRiE CREEK 285 FLYING CLOUD DRIVE Page 4 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 38.21 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 31.55 38.21 38.21 38.21 38.21 61.86 38.21 38.21 38.21 38.21 38.21 38.21 32.71 645.67 304.48 38.21 577.36 25-0351200 25-0090310 25-0051900 25-0022900 25-0241700 25-0253700 25-0090300 25-0091700 25-0253900 25-0362000 25-0124400 25-0231700 25-0600040 25-0101800 25-0050600 25-0150310 25-0083310 25-7960020 UBA PARTNERSHIP CHARLES MARKERT HARSTAD COMPANY ELIZABETH A GLACCUM TIMOTHY & DIANE SRDAR ROBERT WOLD JOHN P. SAVARYN ESTATE JOHN P. SAVARYN ESTATE DAVID R TEICH DAVID R TEICH STEPHEN BLAHA JASPER DEVELOPMENT CORP DONALD & HAZEL ANDERSON JP'S LINKS INC. STEPHEN SPARTZ HERITAGE DEVELOPMENT OF MN HERITAGE DEVELOPMENT OF MN MIKE & KATHY SCHULTZ 825 FLYING CLOUD DRNE 7461 HAZELTINE BLVD 4030 KINGS ROAD 1510 LAKE LUCY ROAD 550 LYMAN BLVD 730 PIONEER TRAIL PID #25-0090300 PID #25-0091700 PID #25-0253900 PID #25-0362000 PID #25-0124400 PID #25-0231700 PID #25-0600040 7750 GALPIN BLVD PID #25-0050600 PID #25-0150310 PID #25-0083310 OUTLOT A-SHIVELY ADDITION 48.94 49.36 31.55 32.40 49.36 47.36 49.81 49.81 50.02 50.02 49.81 45.54 30.95 47.95 47.09 47.09 47.09 31.55 $ 51,683.03 ***REVISED AS OF 10/21/91*** TOTAL OF 206 ACCOUNTS OUTSTANDING Page 5 CITY OF CHANHASSEN 690 COULTER DRIVE. P.O: BOX 147. CHANHASSEN, MINNESOTA 55317 (612) 937-1900. FAX (612) 937-5739 October 22, 1997 Mr. Thomas H.J. Tomassen 141 Choctaw Circle Chanhassen, MN 55317 Re: Account No. 201490 Dear Mr. Tomassen: In light of your desire to resolve your CUlTent utility billing situation, I would be willing to offer the following: . Certification: Certifying the principal amount of your water and sewer bill would occur on October 27,1997. One-half of that amount would then be due with each of your two property tax payments in 1998; and . Certification Charges: Deleting the certification charges would occur on October 27; and . Establish Payment Schedule: You would be responsible for contacting Pam Snell (937- 1900 ext. 149) and establishing a monthly payment that would bring the account back to zero by July 1, 1998. Assuming that you and Pam are able to develop a monthly payment plan, additional late fees during the repayment period would be waived; and · Late Fees: In regard to late fees amounting to approximately $165, I would suggest that you contact Rick Rice on our staff to determine whether a fees for service contract can be established through which the city could benefit from your computer skills in lieu of paying the late charges; and · Fees for Service: Should the city and yourself be unable to reach agreement on the first four items by November 20, 1997, all water, sewer, late charges and certification fees will be certified to the county for collection with your property tax payments in 1998. Note: I did not include this "fees for service" section" as a requirement. I did this recognizing that either party may determine that the late fees should simply be certified-such assumes that a contract could not be worked out. Mr. Thomas H.J. Tomassen October 22, 1997 Page 2 As I mentioned when we talked, I was dictating this letter when you called. I believe I was able to remember each of the above points during our discussion. I was pleased with your agreement that the solution seemed reasonable. Hopefully none of the points as presented in writing above differ from my recollection. If any of the above points are different, please feel free to contact me. Sincerely, ~~ Don Ashworth City Manager DAY c: Pam Snell, Finance Director Rick Rice, MIS Coordinator g:\mgntomassen.doc Thomas HI. Tomassen 141 Choctaw Circle Chanhassen. l\1N 55317 Tel.: 934-2979 '. 1 ',,:q .~J. September 15, 1997 Mr. Don Ashworth City Manager City of Chanhassen 690 Coulter Dr. Chanhassen. :l\1N 55317 Re' 3ccOlmt -# 201490 Dear Sir: I have received your letter dated September 10 in connection to my letter of September 3, 1997. which was addressed to tne Mavor and Citv Council ofCnannassen . . In response to your explanation for tne city charges applied. I conclude that the foundation for the late fees is very weak and in fact non-existent because there are no extra costs made for postage, past due statements. administrative tasks or otner duties in connection to my past due account. I come to this conclusion because the late fee charge is added 8utomatically per standard practice to eacn quarterly bill that is mailed periodically. Your reply only extensively and explicitly elaborates on the charge for certification by summarizing a list of items, some of which are made in pluraL which should have been singular, example: your office sent only one notice and not as vou indicated "notices" and your office most likely ,vi!! provide a delinquent customers' list to the city council for its hearing on October 27, 1997, and not as vou indicated "hearin!:!s". With regard to your statement that properties are to be removed from the main computer system, 1. a computer expert myself since 1972, conclude that your statement is impressive but unlikely except th?t the computer file records pertaining to my account, or perhaps T snould use the term datab?se or even better RDB(M)S, will be flagged until such time that the past due is satisfied, Sucn a method would be in compliance with the uniform FASB principles which are to 'varrant a correct reflection of the financial condition of an enterprise. '" _\ >- \ '- \" \~ i \ -re., ,..~~ K\.'~ ~;(' '\'L~~_-)C '-I \,--, \c\..< ~ c\..) ll;. -\-- ((.:\.,\'1 C \.~ .~, \()1'n ere 'I. \. j \'\('(='..1 ,ce:, D\ \-cCl'Cr- ~\}i(\\C\~c. \\.{{~nl..x.uT) I UJ~ \'\~(l:::J \~\CI \--\ Page :2 T also find you statement despicable to generalize me with the rest of the delinquent customers and take your remark as a serious personal insult for \vhich I demand your apology. Furthermore, T have called your office in the spring of this year, like I did to other service providers, to kindly ask to work with me during this dreadful situation, Whatever the reason I did not prevail. Even ifI would have, the fact remains that the late fee charges are detrimental to the relief I need to overcome my temporary financial distress, Tfthe city really wants to help out, it should consider reducing my financial burden by waiving the late fee charges and offer me to make payment arrangements, L therefore, ask the city's clemency to grant a payment plan that allows me to bring the account current by the spring of 1998, 690 COULTER DRIVE. P.O. BOX 147. CHANHASSEN, MINNESOTA 55317 (612) 937-1900. FAX (612) 937-5739 C I TV 0 F CHANHASSEN September 10, 1997 Mr. Thomas H.J. Thomason 141 Choctaw Circle Chanhassen, MN 55317 Dear Mr. Thomason: A copy of your letter of September 3, 1997 as well as this response has been forwarded to the Mayor and City Council. The city's latc fees and ce11ification costs have very little to do with the cost of bOlT owing money to make up for late payments. The cost of certification is a very real cost for the city. Specifically, sending notices, removing properties from the main computer system, advertisement, hearings, and finally, certification to the county are all highly labor intensive. Following certification, the city incurs additional costs for auditing, receipting, and accounting for that secondary set of accounts. As a consumer, I can fully understand and would agree with your comments that the amounts charged by the city are significant. However, I would disagree that costs are absorbent for more than the costs incurred by the city in handling delinquencies. Despite the fact that the charges are high to offset our costs, we typically have upwards of 200 accounts that are delinquent each year. Ironically, 75% of the names on that list continue year after year. Finally, I believe our finance department tries to work with our customers. We have had several cases where the property owner has notified us of their inability to make a particular payment and his/her desire to start making payments of $20 or $30 a month until the bill is paid. We have honored those request, however, in this instance, so many months have gone by with no payment and the babnce has reached such a proportion that we are forced to follow state statute as it deals with procedures for repayment of extended utility delinquencies. SinCerGeIY., r'\.. ) '.."~.(" ;-(' //' ~<. .' )'" ....... .~ y ,~ I.' ... / " ~_.~4.\/'- \...~?-./.i.v,,' /~.... ..J Don Ashworth- City Manager DA:k s: lllsrtht)ma~.(;n.L'.('loc I do not understand how the citv caniustifv these outra~eollslv hi~h late ch::lr~e fee, thelt vary from 20 to :n 4 per cent. when the citv. its stafT and workers do not incur anv <ldditional oper<ltion<ll 0f administrative costs in connection to water Clnd sewer services rendered which are annuallv budgeted and paid for by me and other tax pavers The onlv explanation for this is greed instilled bv the citv's governing bodv and its anso]ute disregard for the well-being of its residents Thomas H.J. Tonlassen 141 Choctaw Circle Chanhassen. MN 55317 Tel.: 934-2979 September 3, 1997 Mayor and City Council City of Chanhassen 690 Coulter Dr. Chanhassen, MN 55317 Re: account # 201490 Dear Sir and Council Members: I am deeply disappointed by the way the City ofChanhassen penalizes its residents. whom have temporary fallen victim to fimmcial difficulties. and the citv's unwillingness to consider the offering of any type of financial relief during a period of distress Instead of willing to work with its residents. the city opts to tag on late ch:1rges th:1t :1re bevond the annual cost of capital offederi'll or st::lte public fimding i'lnd/or the APR of ::lrl\' commercial bank In addition the citv appears to instruct its emplovees. Pam ~nel1 and D::mielle Washburn with whom I spoke about nw delicate situ::ltion \'esterdav. tn be firm in demanding to pav up before NO\'emrer 1 of this calendar "ear nr el,e the l'ast due ha1:H'c~' ::lnd vet :mother 20 percent i'ldministrati,'e surch:w..!e \\ill be ::ldded In nw 1 C)C)~ f'r('f'ertv ta'\es This practice absolute!v "iobte, anv form ofmorallv t~ir heha,'ior the cit" and ;!,~ cnuncil has in harh)rin'..! the \\e1l-h.'in~ nfit, re<;;dents I :Hll :11'r':~!led :1h'llt the cHe1e<;<;- ness and ruthlessnrss the citv and it, council di,pla'.-<; in this matter and I am p:lrtiCt!brh- upsrt i'lbout the excessi,'e hte char~es that i'lrc apl'lied to the C]ui1rterh- hill Page 2 As T mentioned to Pam Snell and Danielle Washburn yesterday, all T am asking for is additional time to pay for the used services and a waiver of the late fees to reduce my financial burden, T also indicated that T expect to find employment in the next 3 to 6 weeks and to be able to pay the balance due in Q 1 of 1998 or perhaps earlier, I kindly request your assistance in finding a workable solution in this matter and I look forward to a positive arrangement. SinCerely!' ,--_ 1 ',," '. i (~I'/k - ~~/ /', / {,cf/lli I .' I,,' Thomas H.J, som'as~en I Ie 9/8/97 Chanhassen Mayor & City Council P.O. Box 147 Chanhassen, MN 55317 REF: Account #225450 PID: 25-270-03-70 6421 Fox Path Dear Mayor and City Council, Please consider the following at your hearing to certify delinquent utility accounts on October 27th: I have refused to pay my water bill because the Public Works Dept. is apparently unwilling acknowledge disputes I have made over the last several years regarding the amount due. Since 1991, I have been calling the sewer/water department to complain of brown water-- not just a little bit of brown water, every once in a while, for an hour or so-- really disgusting brown water for days at a time, several times a month. My appliances are stained, we have ruined laundry, replaced a water softener and choked the stuff down as drinking water. When I call, they tell me to run the outside hoses until it goes away (which it doesn't) and that it is a temporary problem, caused by flushing hydrants or gunk coming off of the main. Your people suggested that I keep track of the days when it happened and deduct when I paid the bill (not to mention the water I was charged for, running the hose like they told me to). I did this for quite some time, and they kept billing me back for the unpaid portion. At this point, I think you should forgive 1/2 of my current bill of $545, which would amount to about 15 weeks worth of water over the last 7 years. ~~ank you for your consideration. .----- --, ~je;f,;y-Siiit?v~______ 6421 Fox Path Chanhassen, MN 55317 if 401-0631 . CC::C-1l.\ c\\ \!U~~G: -\=~ n(\_\lC'(~) c:.t,C) \):=.c\ /-\-) dU.:CXt1, ,. ~ ~ . ~ ~ r 1 1997 t"' ,n.. ~