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1c. Upgrade to City Phone System0 CITY OF CgMIHASSEN 7700 Market Boulevard PO Box 147 Chanhassen. MN 55317 Administration Phone: 952.227.1100 Fax: 952.227.1110 Building Inspections Phone: 952.227.1180 Fax: 952.227.1190 Engineering Phone: 952.227.1160 Fax: 952.227.1170 Finance Phone: 952.227.1140 Fax: 952.227.1110 Park & Recreation Phone: 952.227.1120 Fax: 952.227.1110 Recreation Center 2310 Coulter Boulevard Phone: 952.227.1400 Fax: 952.227.1404 Planning & Natural Resources Phone: 952.227.1130 Fax: 952.227.1110 Public Works 7901 Park Place Phone: 952.227.1300 Fax: 952.227.1310 Senior Center Phone: 952.227.1125 Fax: 952.227.1110 MEMORANDUM TO: Todd Gerhardt, City Manager FROM: Richard Rice, Information Systems Coordinator DATE: October 10, 2011 4yq_p SUBJ: Upgrade to City Phone System PROPOSED MOTION Staff recommends that the City Council accept the quote for purchase of a Mitel model 5000 phone system from Integra Telecom at a cost of $42,189. BACKGROUND The City of Chanhassen has one primary phone system located in City Hall which provides phone service for all city facilities with the exception of Fire Station #2. The current system installed in 2001 is an Axxess model switch manufactured by the Intertel Corporation. An upgrade to the Voicemail component was done in 2006. Please note that Intertel was purchased by the Mitel Corporation in 2007. Software upgrade support for the system was ended by the Mitel in 2010. The system is no longer capable of integration with other city software such as email and fax to desktop computers. All other technical support will be ending in 2014. Staff had previously budgeted for a system upgrade in 2009 and 2010 but was delayed until 2011 due to mid -year budget changes and for consideration of a county phone system proposal. STAFF RESEARCH Staff has met with representatives from vendors proposing solutions from Mitel, Avaya, Cisco, Fonality, Shulty, Zultys and NEC. This includes reviewing an option for participating in a Cisco solution with Carver County. All but the Mitel solution would require the replacement of every handset in the system at a significantly higher cost, both in the capital outlay and in the annual operational costs. The Mitel solution will function with existing handsets and still provide advanced features offered by the system. Some new handsets are included in the attached quote. These are to provide additional functionality for the two front desk consoles and department directors. SUPPORTING DOCUMENTS Web Site 1. Quote — Marco Business Systems www.ci.chanhassen.mn.us 2. Quote — Integra Telecom 3. 2010 CIP Sheet g: \user\rickr\201 I phone system upgrade staff memo.doc Chanhassen is a Community for Life - Providing for Today and Planning for Tomorrow A- Rice, Richard From: John Hedrix <john.hedrix @marconet.com> Sent: Wednesday, October 05, 20111:37 PM To: Rice, Richard Subject: Copy of BOM CHAN R2.xlsx - MAS SERVER OPTION Attachments: Copy of BOM CHAN R2.xlsx Per your request, please review the MAS Spec Server at the bottom of the doc as an option for $2,000.00. 1 know you are a Dell shop so I left that as a customer choice between Dell or HP. Please review and advise if you have any further questions or concerns. Thank you for your feedback! JMH John Hedrix Sr. Account Executive MCI iohn.hedrix0 marconet.com 800 - 892 -8548 x6114/651- 634 -6114 7003 lake street west, suite 100 St. louis park, mn 55426 THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND /OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers. Rice, Richard From: John Hedrix <john.hedrix @marconet.com> Sent: Wednesday, October 05,201111:53 AM To: Rice, Richard Subject Copy of BOM CHAN R2.xlsx - FINAL NET COST Attachments: Copy of BOM CHAN R2.xlsx Per our discussions, please review attached with our final net cost of $42,141.70. Note, it does include your request for 77ea UC Adv Deskphone licenses,10ea 5330 phones, 8ea Wireless Headsets. As you know, our proposal has not cut any corners and does include Nupoint Advanced for extra features like Presence plus we have 48 months of Software Assurance to complete 5yrs of coverage. In addition, Macro is uniquely positioned to be your best long term partner with over a dozen Certified Mitel Techs available in less than 1 hour of travel time and can make your future Library Migration seamless since we maintain the Carver County system. Thanks Again for all your continued efforts & support!! 1MH John Hedrix Sr. Account Executive john.hedrixO)rnarconet.com 800 - 892 -8548 x6114/651- 634 -6114 7003 lake street west, suite 100 st. louis park, mn 55426 THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND /OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers. Currency USD Partner MARCO. INC. (0000111538) Quote Ref 140783 - 1315445196 Report Created 9/8/112:51 PM Quote Created 9/7/118:26 PM Locked - Version V2.4.2 Part Description Qty List Ext. List Mitel 5000 Communications Platform - Base Packages, System Hardware 50006488 MT5000 HX to DEI Cable 16in 1 50.00 50.00 52002733 Axxess to 5000 Upgrade Package 1 3,400.00 3,400.00 1: 50006271 PWR CRD C13 10A 125V - NA PLUG 1 : 54005357 MT5000 Lic UVM E -mail Synchronization 1 : 54005359 MT5000 Lic Meet -Me Conf 1 : 54005399 MT5000 Lic Hot Desking System -Wide 1 : 580.1003 MT5000 HX Controller Chassis Only 1 : 580.2201 MT5000 DDM -16 for HX (no cable) 1: 580.3000 MT5000 HX Processor Mel (HPM) 1 : 580.9126 MT5000 HX Ctrl Pwr Sup 120W 24VDC 5A 1: 813.1910 MT5000 CABLE DDM -16 TO AMP 50P 3M 4: 840.0411 LICENSE INTL5000 BVM SINGLE PT 48: 840.0417 MT5000 Lic Digital Phone Category E 1 : 840.0844 MT5000 Lic Dyn Ext Expr SYSTEM 1: 999.9000 999.9000 580.1001 MT5000 Digital Exp Interface (DEI) 3 900.00 2,700.00 580.2020 MT5000 Processor Expansion Card (PEC -1) 1 1,200.00 1,200.00 580.2100 MT5000 Single Line Mdl (SLM -4) for CS /HX 3 460.00 1,380.00 580.2101 MT5000 Single Line Mdl (SLM -8) for DEI 1 895.00 895.00 580.2200 MT5000 Digital Endpoint Module (DEM -16) 7 600.00 4,200.00 580.2702 MT5000 Dual T1 /E1 /PRI (TIM -2) for CS /HX 1 1,000.00 1,000.00 841.1152 1GB Compact Flash Mitel 5000 NA 1 72.00 72.00 Mitel 5000 Communications Platform - Software Licenses 54004477 ACD Premium Feature - Upgrade to 5000 1 0.00 0.00 54004478 Remote ACID Premium Feature - Upgrade to 5K 1 0.00 0.00 54004479 Agent Help Premium Feature - Upgrade to 5K 1 0.00 0.00 54004480 System OAI Events- Axxess to 5000 1 0.00 0.00 54004481 Desktop OAI Interface Feature 1 0.00 0.00 54004482 Sys OAI 3rd party Call Crtl- Axxess to 5K 1 0.00 0.00 54004483 Mitel 5000 "Category A" IP Endpoint Lic 16 0.00 0.00 54005387 MT5000 Lic Category E Promo Pkg 48 0.00 0.00 840.0416 MT5000 Lic IP Phone Category D 9 140.00 1,260.00 840.0417 MT5000 Lic Digital Phone Category E 4 70.00 280.00 840.0845 LIC IP Networking - Axxess TO 5000 1 0.00 0.00 Desktop Devices - 5200/5300 IP Phones and Peripherals 50005804 5330 IP Phone (Backlit) 10 370.00 3,700.00 50005712 Wireless Headsets 8 425.00 3,400.00 50005915 PKM KIT - 48 KEY (for 85xx /53xx Phones) 2 430.00 860.00 OEM Connectivity, Equipment Racks, RAD, Power, UPS, CSU 813.1814 MT5000 CABLE DEM -16 11145 TO AMP SOP 3M 7 56.10 392.70 OEM - CommSource, DataNet Equipment 900.0507 MOD 8POS T -1 SURGE S2 VRMS CLAMP SC 1 60.00 60.00 Software Assurance SW_ASSUR Calculated Software Assurance for 48 Additional Months 1 1,280.00 1,280.00 Rebates Axxess Technology Upgrade Program 1 - 500.00 - 500.00 Total List Price 25,629.70 Total Partner acknowledges Terms & Conditions of the Axxess Technology. Upgrade Program. Quantity 16 Axxess Category A Licenses to be migrated (AMC) Software Assurance selected for 48 additional months. Part Description Unified Communications Call Accounting - 50 extension pack 54004266 UC Advanced 1 Deskphone License NuPoint Unified Messaging CC Software Assurance: Standard 54002375 NP Fax Enable on one port (max 6 /node) 54004112 NP. Outbound fax, 50 users. Mite[ Applications Suite 550.00 54004052 MAS Nupoint Advanced UM 10 Users 54004222 MAS Nupoint Advanced UM 1 User 54004223 MAS Nupoint Advanced UM 50 Users 54004767 MAS NPUM M'Box & CalldirSK(luser) 40.00 1: 54001875 NPM IP - CALL DIR ADD USER (320) 2 1 : 54004053 Nupoint Voice Mail Box (1 User) 54004768 MAS NPUM M'Box & Calldir5K(30User) 1,500.00 10: 54001875 NPM IP - CALL DIR ADD USER (320) 1 1 : 54004028 SIP Peering VM Port for NPM(840.0825) 995.00 10 : 54004053 Nupoint Voice Mail Box (1 User) 54004769 MAS NPUM M'Box & CalldirSK(50User) 50: 54001875 NPM IP - CALL DIR ADD USER (320) 3 : 54004028 SIP Peering VM Port for NPM(840.0825) 50: 54004053 Nupoint Voice Mail Box (1 User) 54005441 MAS 3.0 Base Software 6: 54004028 SIP Peering VM Port for NPM(840.0825) 1: 54004516 AWC Audio & Web base for MAS Clear 1 : 54004571 Mitel Border Gateway Base 1: 54004631 UC Mobile Base 6: 54004981 MCD Application Connection License 1 : 54005404 Mitel Unified Communicator Software 1:54005458 54005458 Software Assurance Part Description Customer Interaction Solutions 51300619 Call Accounting Starter Pack 51300620 Call Accounting - 50 extension pack Software Assurance 7,623.00 51300646 CC Software Assurance: Standard Total List Price 1 Total 1,000.00 Qty List Ext. List 77 99.00 7,623.00 3 1,000.00 3,000.00 1 1,000.00 1,000.00 2 550.00 1,100.00 5 60.00 300.00 2 2,500.00 5,000.00 5 40.00 200.00 2 350.00 700.00 2 1,500.00 3,000.00 1 995.00 995.00 Qty List Ext. List 1 1,300.00 1,300.00 2 250.00 500.00 Total List Price Total Estimated Labor Grand Total Less Migration Disc Net final Cost Marco Support Annual support starting after first year Note: Above support does not include handsets 53,520.70 10,621.00 64,141.70 - 22,000.00 42,141.70 5500 Mitel Server Option MAS /Call Accting Server to Mitel Spec 2000 Note: Above can be Dell or HP - Customer Choice Rice, Richard From: Sent: To: Subject: Attachments: Rick, Here is the revised proposal. Cady, Steve R. <srcady @integratelecom.com> Wednesday, October 05, 20111:15 PM Rice, Richard revised proposal City of Chanhassen upgrade 10- 5- 11.pdf Schedule B which is the Integra labor support after the 1 year, includes software assurance as part of this schedule. We have 1 year of software assurance included in the base bid. Steve Cady Senior Communications Specialist CTT CTP �q Business Technology Systems v 763 - 745 -8243 1 f 763 - 745 -8343 6160 Golden Hills Drive I Golden Valley, MN 155416 #1 U.S. Dealer '000' MITEL® ( inire o 2007 -2009 TE L EC O MITEL AGREEMENT SCHEDULE A Prepared For: City of Chanhassen 7700 Market Blvd., Chanhassen, MN 55317 CONTACT: Richard Rice PREPARED BY: Steve cady DATE PREPARED: October 5, 2011 EMAIL: srcady @integratelecom.com SYSTEM TYPE: Mitel 5000 CP PHONE / FAX: 763 -745 -8243 / 763 - 745 -8343 QTY DESCRIPTION Mitel 5000 Communications Platform 1 Axxess to 5000 Upgrade Packa a Promo includes the following: ends 10 -28 -11 1: 50006271 PWR CRD C13 10A 125V - NA PLUG 1: 54005357 MT5000 Lic UVM E -mail Synchronization 1: 54005359 MT5000 Lic Meet -Me Conf 1 : 54005399 MT5000 Lic Hot Desking System-Wide 1 : 580.1003 MT5000 HX Controller Chassis Onl 1 : 580.2201 MT5000 DDM -16 for HX no cable 1 : 580.3000 MT5000 HX Processor Mdl HP 1 : 580.9126 MT5000 HX Ctrl Pwr Sup 120W 24VDC 5A 1: 813.1910 MT5000 CABLE DDM -16 TO AMP 50P 3M 4: 840.0411 LICENSE INTL5000 BVM SINGLE PT 48: 840.0417 MT5000 Lic Digital Phone Category E 1: 840.0844 MT5000 Lic Dyn Ext Ex r SYSTEM 1 MT5000 Single Line Mdl SLM-8) for DEI 2 MT5000 Digital Exp Interface DE 1 MT5000 Processor Expansion Card PEC -1 1 MT5000 Single Line Mdl SLM-4) for CS/HX 5 I. MT5000 Digital Endpoint Module EM -16 1 MT5000 Dual TI/El/PRI TIM -2 for CS/HX 1 2GB Compact Flash Mitel 5000 NA 1 ACD Premium Feature-Upgrade to 5000 Promo 1 Agent Help Premium Feature-Upgrade to 5000 Promo 1 System OAI Events - Axxess to 5000 Promo 1 Desktop OAI Interface Feature Axxess to 5000 Promo 1 Sys OAI 3rd party Call Crtl - Axxess to 5000 Promo 7 Mitel 5000 "Category A" IP Endpoint License - Axxess to 5000 Promo 48 MT5000 Lic Category E - Axxess to 5000 Promo 10 MT5000 Lic IP Phone Category D 3 MT5000 Lic File Based Music Source 20 MT5000 Lic EP Phone Category C 8 Cordless Headset & Module Bundle NA DECT 10 5330 EP Phone with Gigabit Stand 1 MT5000 HX to DEI Cable 16 in 6 MT5000 DEM -16 RJ45 to Am heno150 pin 3 Meter 1 Axxess Technology Upgrade Program Mitel Application Suite S 27 UCA Desktop & Smart Phone Client License Promo 1 UCA Desktop & Smart Phone Client 50 Lic Promo 4 NP Fax Enable on one port 1 NP. Outbound fax, 50 users. 1 WAS 3.0 Server Appliance 5000 - 1 U Integra Telecom Confidential Page 1 of 4 Initials / Date: / MITEL AGREEMENT SCHEDULE A Prepared For: City of Chanhassen 7700 Market Blvd., Chanhassen, MN 55317 CONTACT: Richard Rice PREPARED BY: Steve cady DATE PREPARED: October 5, 2011 EMAIL: srcady @integratelecom.com SYSTEM TYPE: Mitel 5000 CP PHONE / FAX: 763 - 745 -8243 / 763 - 745 -8343 2 NP Voice mail box with call director uplift 50 User 2 MAS NuPoint Advanced UM - 50 user uplift. 1 MAS Mitel Business Dashboard Historical Starter Pack for Multi-App MAS. Provides historical call 1 MAS Business Dashboard Real Time reporting Uplift. Includes 1 Reporter Uplift license, 5 Connection 2 48 Key IN Digital PKM Kit, dark gray. Includes 48 button IP PKM and IP PKM Interface Module v.2. 1 Mitel 5000 Software Assurance - 1 year (requires enrollment in Guardian Maintenance 1 Mitel Application Suite Software Assurance - 1 year (requires enrollment in Guardian Maintenance 1 Mitel Buseiness Dashboard Software Assurance - 1 year term (requires enrollment in Guardian Maintenance Solution Investment Value includes: Integra Telecom's Local Personalized Service Model Dedicated Project Management Team 5 -YEAR Guardian Parts Warranty: as described in Terms and Conditions. 1 -YEAR Guardian Select Maintenance Labor: as described in Terms and Conditions. $1000 Emergency Response Guarantee: with Guardian Select Maintenance Plan. $1000 Emergency Spare Parts Inventory: with Guardian Select Maintenance Plan. "Free Upgrades - Manufacturer Software Assurance Program: as described in Terms and Conditions Lightning Protection & Surge Protection: as described in Terms and Conditions User Training: Training will be on site prior to installation as described in training section of proposal. Solution Investment: is for a turnkey installation of equipment and software listed on Schedule A and includes labor and necessary training. Does NOT include applicable tax. Terms and conditions of installation warranty, maintenance and scope of work are found in attached documents. Note. for applications requiring client software to be installed on customer provided PC's Integra Telecom will install (1) client to train the customer. Remaining clients will be the customer's responsibility to install. MITEL Retail Price $81,896.86 Integra Platinum Level MITEL Discount - $ 39,707.57 SOLUTION INVESTMENT $42,189.29 plus tax Lease Option: Lease A Type: GREAT AMERICA 1 Down, $1 Buyout: Term Monthly Payments I Down Payment Initials 60 - months 1 $ 927.321 $ 927.32 Financial Terms: ❑ Cash Purchase: Initial 30% down at signing = $12,657, 60% due at installation = $25,314, remaining balance due (20) days after installation. Alternative payment terms may be required based on Customer's credit report. Integra Telecom Confidential Page 2 of 4 Initials / Date: / MITEL AGREEMENT SCHEDULE A Prepared For: City of Chanhassen 7700 Market Blvd., Chanhassen, MN 55317 CONTACT: Richard Rice PREPARED BY: Steve cady DATE PREPARED: October 5, 2011 EMAIL: srcady @integratelecom.com SYSTEM TYPE: Mitel 5000 CP PHONE / FAX: 763 - 745 -8243 / 763 -745 -8343 El Lease Transaction: Initial A security deposit is required upon execution of this agreement by Customer. The Standard security is equal to $ . The deposit will be remitted to the Leasing company upon credit approval. One time document fee added, leasing rates subject to change and are estimates only. Estimated Lease Payments: Lease payments as quoted are estimates only and are based on the Solution Investment price and not any options that may be listed. Lease quotes do not include applicable sales tax. Cabling: Unless otherwise specified, price assumes all cabling to be in place and can be used to complete desired installation. Additional cabling inside the building for the purpose of wiring telephone equipment shall be charged as noted herein. Any additional cabling requirements discovered during the course of installation are considered "Change Work" as described below. Customer is responsible for all 'stub ups' and associated conduit runs. "Software Assurance Program: Must be in good standing & enrolled in Guardian Select or Plus Maintenance programs. If customer cancels Guardian Maintenance program before 12 month term, customer is responsible for any outstanding software assurance fees. Labor to install software upgrade is not included. Hardware upgrades that may be required are not included. Change Work: Additional or change work required during installation shall be subject to the same terms and conditions of this Agreement and shall incur an additional cost as detailed on a "Contract Change Order" which must be signed by an authorized representative of your organization prior to the additional work being undertaken. Hours of Installation: Installation shall be performed primarily during normal business hours, M -F 8AM to 5PM. Night or weekend work as required is charged at overtime rates and shall be noted in this agreement. Customer Location: Customer understands that this location is within Integra's Primary Geographic Service Area and, as such, is eligible for non-performance penalties pursuant to the Maintenance Agreement Terms and Conditions. By signing below, CUSTOMER agrees to all terms and conditions of "SCHEDULE A "AGREEMENT. Name Title Date City of Chanhassen 7700 Market Blvd., Chanhassen, MN 55317 Name Title Date Integra Telecom Inc. 6160 Golden Hills Dr., Golden Valley, MN 55416 -1020 Integra Telecom Confidential Page 3 of 4 Initials / Date: / #1 U.S. Dealer MITEL: intgg1''a 2007 -2009 TELECOM SCHEDULE B - GUARDIAN MAINTENANCE PLAN ENROLLMENT Prepared For: City of Chanhassen 7700 Market Blvd., Chanhassen, MN 55317 CONTACT: Richard Rice PREPARED BY: Steve cady DATE PREPARED: October 5, 2011 EMAIL: srcady @integratelecom.com SYSTEM TYPE: Mitel 5000 CP PHONE / FAX: 763 - 745 -8243 / 763 - 745 -8343 In addition to providing our Guardian Protect Five (5) year parts performance guarantee, Integra is committed to customer satisfaction by providing the most comprehensive service and maintenance programs in the industry. Take advantage of our Special Pre - install enrollment incentives when you select either our Guardian Plus or Guardian Select maintenance plans and receive up to 45% off our Standard Pricing! Please select below the Maintenance Plan coverage you desire for the first year. All Guardian Maintenance Plans may be cancelled with 30 days written notice. (Coverage begins from the date upon which the Equipment is first installed. The 1 st year is included FREE) MAINTENANCE PLANS OVERVIEW Guardian Select Plan: I I Initials • 7 X 24 X 365 Service • Guaranteed Emergency Response - 2 hours or $1000 • Guaranteed Emergency Spare Parts Inventory - In stock or $1,000 • 15% discount on any additional Equipment purchases while under Plan • Unlimited Consultation Services available upon request • Non - emergency response — 24 business hours • Unlimited On -Site End -User Training on system functionality • Priority queue for service requests • Enhanced Power & Lightning Surge Protection coverage • Free Software Upgrades - Manufacturer Software Assurance Program (refer to Schedule A agreement regarding terms and software applications covered) Guardian Plus Plan: I I Initials • 8 -5, M -F Service (Normal Business Hours) Additional hours billed at time -and -a -half • Guaranteed Emergency Response — 2 hours or less or $250 • Guaranteed Emergency Spare Parts Inventory — In stock or $250 • 5% discount on any additional Equipment purchases while under Plan • Limited Consultation Service available upon request • Non - emergency response — 24 business hours • Unlimited In -House Training for office personnel on system functionality • Priority queue for service requests • Enhanced Power & Lightning Surge Protection coverage • Free Software Upgrades - Manufacturer Software Assurance Program (refer to Schedule A agreement regarding terms and software applications covered) • Annual System Audit (covers system enhancements & network review) • Annual System Certification (preventive maintenance) once per year Choose a Payment Plan: Enroll Now, Pay Now (save 42% off Standard Price) ❑ $3,981 per year ( ) # of Years Enroll Now, Pay Later (save 31 % off Standard Price) ❑ $4,719 per year ❑ $394 per month Standard Price $6,829 per year Choose a Payment Plan: Enroll Now, Pay Now (save 41 % off Standard Price) ❑ $3,664 per year ( ) # of Years Enroll Now, Pay Later (save 31 % off Standard Price) ❑ $4,297 per year ❑ $359 per month Standard Price $6,1% per year CAPITAL REQUEST 2010 thru 2014 Contact: Richard Rice City of Chanhassen, NIN Department: MIS - Major Equipment Type: Equipment PROJECT # EQ -014 Useful Life: 10 Years PROJECT NAME Telecommunication Purchases / Category: Admininstration Upgrades Priority: N/A Total Project Cost: $77,000 This project funds the expansion and upgrades to the city telephone systems excluding cellular equipment and services which remain a individual department budget item. The current city telephone system is an Intertel Axxess PBX which provides phone service for City Hall, Public Works, the Recreation Center, Fire Station 1 and the Water Treatment Plant. A central PBX system simplifies the management of phone services and allows for the integration of phone services with other city applications such as unified messaging and FAX services. The current system was installed in 1999, an upgraded in 2006. The majority of the handsets are from the original order. The system has an estimated service life of 10 years scheduled to be replaced in 2009 but was delayed due to budget issues. Additional handsets will be ordered for Fire Station 3 in 2012. Expenditures PRIOR TOTAL 2010 2011 2012 2013 2014 TOTAL FUTURE TOTAL C � $55,000 $10,500 $5,500 $5,500 $500 $77,000 Funding Sources PRIOR TOTAL 2010 2011 2012 2013 2014 TOTAL FUTURE TOTAL OCertificate of Indebtedness $55,000 $10,500 $5,500 $5,500 $500 $77,000 OP'ERATIONALJNJPACrJ0T4l( A A new maintenance aggreement was established with Eschelon Telecom, following the expiration of the 5 year warranty from Intertel. The MIS operating budget includes annual maintenance charges for this service. \ \cfs8 \cfs8 \Dept FoldersWllS \BUDGET\Capitol Budget\2010 -2014 CIP\EQ -014 Telecommunications \EQ -014 2010 Telecom Equipment