C. Discuss NLC Service Line Warranty ProgramCITY OF
CAANgASSEN
7700 Market Boulevard
PO Box 147
Chanhassen, MN 55317
Administration
Phone: 952.227.1100
Fax: 952.227.1110
Building Inspections
MEMORANDUM
TO: Todd Gerhardt, City Manager
FROM: Paul Oehme, Dir. of Public Works /City Engineer '7
1
DATE: February 13, 2012
`. /
SUBJ: Discuss NLC Service Line Warranty Program
c
Phone: 952.227.1180
DISCUSSION
Fax: 952.227.1190
The NLC Service Line Warranty Program, administered by Utility Service
Engineering
Partners, helps residents repair broken or leaking water or sewer lines. This
Phone: 952.227.1160
Fax: 952.227.1170
insurance program is offered at no cost to the City and is endorsed by the National
League of Cities.
Finance
Phone: 952.227.1140
Residents typically do not know that water and sewer service lines from the right -
Fax: 952.227.1110
of -way to the house are the responsibility of the homeowner. Repairs to the
service line are typically not covered by homeowners insurance and repairs to
Park & Recreation
Phone: 952.227.1120
these lines can cost property owners thousands of dollars. As the housing stock in
Fax: 952.227.1110
the community ages, more service problems are likely to occur. On occasion, the
City has received calls requesting assistance to help fix broken services. This
Recreation Center
program may also assist property owners in some circumstances, fix broken sewer
2310 Coulter Boulevard
service lines that are leaking groundwater into the sewer system. These leaking
Phone: 952.227.1400
sewer service lines cost the City money since any groundwater that enters the
Fax: 952.227.1404
sewer system is treated by the Metropolitan Council.
Planning &
Natural Resources
Residents who sign up for the program would be charged a monthly fee, with no
Phone: 952.227.1130
deductibles or service fees for the coverage.
Fax: 952.227.1110
This program does not cover sewer backups as experienced last winter in the
Public Works
Chanhassen Hills neighborhood.
7901 Park Place
Phone: 952.227.1300
Fax: 952.227.1310
Information about the program can be found at http: / /www.utilitysp.net / .
Senior Center A representative from the Service Line Warranty Program is planning to give the
Phone: 952.227.1125 Council a brief overview of the program.
Fax: 952.227.1110
Web Site
www.ci.chanhassen.mn.us
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Chanhassen is a Community for Life - Providing for Today and Planning for Tomorrow