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C. Discuss Water Meter Radio Needsto BACKGROUND Phone: 952.227.1180 cl_ CITY OF In 2001, the City installed radio devices on all the water meters to obtain the water usage Engineering remotely without having to go on private property and read the meters. Previously, each Phone: 952.227.1160 MEMORANDUM Fax: 952.227.1170 meters can be read by one Utility Department staff member in approximately 4 hours by C SEN driving a vehicle throughout the city and collecting the usage data. This data is then Finance downloaded to the Finance Department for billing. This system has served the city well; ""` °'"" TO: Todd Gerhardt, City Manager life expectancy of 10 years. Staff has been looking into this situation for two years to 7700 Market Boulevard identify options to address the battery failures. Staff had originally included funding in Park &Recreation the 2011 Water Operations budget to start replacing the radios last year as the batteries PO Box 147 FROM: Paul Oehme, Director of Public Works /City Engineer G ' Chanhassen, MN 55317 gives staff direction on what replacement option system is desired. 2310 Coulter Boulevard Phone: 952.227.1400 DATE: March 26, 2012 the water meter radio failure problem were discussed. Administration Phone: 952.227.1100 SUBJ: Discuss Water Meter Radio Needs — PW02401 Fax: 952.227.1110 Building Inspections BACKGROUND Phone: 952.227.1180 the radio batteries can only be replaced with the same 10 -year life battery since Fax: 952.227.1190 In 2001, the City installed radio devices on all the water meters to obtain the water usage Engineering remotely without having to go on private property and read the meters. Previously, each Phone: 952.227.1160 meter had to be physically read which would take weeks to complete. Currently, all Fax: 952.227.1170 meters can be read by one Utility Department staff member in approximately 4 hours by Phone: 952.227.1300 driving a vehicle throughout the city and collecting the usage data. This data is then Finance downloaded to the Finance Department for billing. This system has served the city well; Phone: 952.227.1140 however, the batteries for the radios have begun to fail. The batteries for the radios had a Fax: 952.227.1110 life expectancy of 10 years. Staff has been looking into this situation for two years to Phone: 952.227.1125 identify options to address the battery failures. Staff had originally included funding in Park &Recreation the 2011 Water Operations budget to start replacing the radios last year as the batteries Phone: 952.227.1120 failed. Since replacement of equipment is more of a capital improvement project, these Fax: 952.227.1110 funds were shifted to the Capital Improvement Program in 2012 for one year until council Recreation Center gives staff direction on what replacement option system is desired. 2310 Coulter Boulevard Phone: 952.227.1400 At the February 13, 2011 Council work session, staff presented three options to address Fax: 952.227.1404 the water meter radio failure problem were discussed. Planning & 1. Replace only the battery of existing radios. This option is the cheapest; however, Natural Resources Phone: 952.227.1130 the radio batteries can only be replaced with the same 10 -year life battery since Fax: 952.227.1110 the housing of the radios will only fit the smaller 10 -year life battery. The older generation radios are likely to use more power in the future as the system gets Public Works older, which may decrease the life expectancy of the batteries even more. Also, 7901 Park Place staff would need to take apart the radio, cut out the old battery and splice in a new Phone: 952.227.1300 battery. The spliced connections on these radios can be hard to make with fine Fax: 952.227.1310 gage wire in typically low light environments. Based on comments from other communities that have attempted to replace batteries with similar systems as Senior Center Chanhassen's, the batteries have a tendency to fail prior to the 10 -year life Phone: 952.227.1125 expectancy battery. Fax: 952.227.1110 2. Replace the radios and batteries with the same manufacturer (Sensus Co.) system Web Site www.ci.chanhassen.mn.us the City currently uses. This mobile (drive -by) meter reading option incorporates the same radio frequency and software the City currently uses. g: \eng \public \pw024o1 water meter radio replacement - 2012 \032612 bkgd ws water meter radios.doc Chanhassen is a Community for Life -Providing for Today and Planning for Tomorrow Todd Gerhardt Discuss Water Meter Radio Needs March 26, 2012 Page 2 Staff has looked into possibly switching to another manufacturer's mobile radio system; however, other systems are estimated to cost more. The system would still require the utility operator to physically drive up and down a street to obtain the meter reads. It employs a one -way radio system, meaning there is no modern functionality features common with modern systems. Meter re -reads and final meter reads also require an employee to physically visit the outside of the homes to obtain the readings. In the last quarter of 2011 alone there were 66 final reads that required a physical proximity visit. This system has approximately a 20 -year life expectancy. Staff time is estimated at 1/3 of a utility employee's annual hours to read the meters. 3. Upgrade the radio meter system with a fixed -based system. This more technologically current system uses a 2 -way radio system. The system would require collectors and antennas to be located on water towers and lift station antenna poles to collect the readings. Meter readings can then be read at City Hall by the Finance Department, freeing up time and costs of a Utility Department employee. Also this system has an increased customer service function, a customer service software suite for instant re -reads and final reads. Billing questions can easily be addressed in real time by this system providing greater and timelier customer service. Billing would be much more streamlined and efficient for the Finance Department. This system has approximately a 20+ -year life expectancy. After reviewing the costs of the three options, the City Council directed staff to detail the time, installation and cost involved for Options 1 and 3 for replacement for all batteries or radios in the community not just for the radios batteries that are anticipated to fail in the next few years. Option 2 was not thought to be the direction the City should take because it cost about the same as Option 3 and did not provide greater customer service for the community. DISCUSSION Over the next few years, staff is estimating most of the radio batteries originally installed in 2011 will fail. The City had 6,262 water accounts in 2001. Today there are 7,679 accounts. The options included in the background include replacement of just the batteries or the meter radios with a fixed based system. Two alternatives for each option for installation were identified. The alternatives include the cost of the batteries or the fixed -based radios replacement and the installation cost estimates for each option. The alternatives would complete the installation at different lengths of times and include outsourcing the installation depending on staff time constraints. The alternative cost estimates also include City staff overtime and inflation. Alternative 1 would replace just the batteries for Option 1 or replace the radio with a fixed -based system for Option 2 over a 3 -year period. These alternatives would set a defined completion date for the project. Staff is anticipating that most of the project will be completed in -house if either of these alternatives is selected; however a contingency for outsourcing some of the installations is included in the budget if staff time becomes limited. Alternative 2 would condense the project into a 9 -month period for both options. In order to accomplish this, outsourcing the installation would be necessary. City staff could still be utilized for scheduling and installations of a small portion of the project, but the majority of the project would need to be completed by others. The cost identified for these alternatives assumes outsourcing 100% of the project. Attachments Kevin Crooks, Utility Superintendent g: \eng \public \pw024o1 water meter radio replacement - 2012 \032612 bkgd ws water meter radios.doc Option 1 - Water Meter Radio Battery Replacement Project with Installation Costs Alternative 1 - Replace Radios Batteries in 3 years with City Staff Est.'ed Radio replacements per yeas 10 Year Battery $20.91 Staff O.T. afterhours replacements (Est. 35% of Installs) Budget Contingency for Outsourcing some Installations Yearly Total Project Est. Estimated Staff Time Assuming all done in -house Estimated Staff Salary cost assuming all done in -house YEAR 2012 2013 2014 Total 2,000 3,500 2,179 7,679 $41,820 $10,200 $30,000 $75,381 $17,900 $60,000 $48,338 $11,200 $30,000 $165,538 $39,300 $120,000 $82,020 $153,2811 $89,538 $324,838 1,670 2,920 1,82U b,41U 19,000 33,300 20,700 73,000 ote: It is estimated up to 3,500 radios could be replaced annually by staff with 2 staff dedicated to replacements Will most likely need more then one person scheduling appoints for all years. Recommend budgeting $120,000 (2,000 radios replacements) for contractor assistance if staff time becomes limited. Includes 3% annual inflation for Batteries Alternative 2 - Replace Radio Batteries by Outsourcing Installations Estimate Radio Replacements per Year Cost Estimate 10 Year Battery $20.91 Outsourcing all Installations ($60 /install est.) Yearly Total Project Est. City staff time savings by outsourcing project that could be dedicated to other tasks (6,400 hrs. /yr.) Total Project estimate with staff time deduction YEAR �J 2012 2013 Total 3,5001 4,1791 7,679 $73,1851 $90,0041 $163,189 $210,0001 $250,7401 $460,740 $283,1851 $340,7441 $623,929 $51,200 $61,100 $112,300 $511,629 Note: 1. Includes 3% annual inflation for Batteries Option 2 - Fixed Base Water Meter Radio Replacement Project with Estimated Alternative 1- Replace Radios in 3 years with City Staff Est.'ed Radio replacements per yeas Radio Infrastructure and Software Normal Radios $91 Higher Power Radios $110 Radio Equipment Estimate Staff O.T. afterhours replacements (Est. 35% of Installs) Budget Contingency for Outsourcing some Installations Yearly Total Project Est. Estimated Staff Time Assuming all done in -house Estimated Staff Salary cost assuming all done in -house YEAR 2012 2013 2014 Total 2,000 3,500 2,179 7,679 $83,000 $83,000 $131,313 $328,055 $210,365 $669,733 $61,270 $61,270 $275,583 $328,055 1 $210,365 $814,003 $10,200 $17,900 $11,200 $39,300 $30,000 $60,000 $30,000 $120,000 $315,783 $405,955 $251,565 $973,303 1,610 2,920 1,820 b,41U $19,000 $33,300 $20,700 $73,000 Note: 1. It is estimated up to 3,500 radios could be replaced annually by staff with 2 staff dedicated to replacements 2. Will most likely need more then one person scheduling appoints for all years. 2. Recommend budgeting $120,000 (2,000 radios replacements) for contractor assistance if staff time becomes limited 3. Includes 3% annual inflation for Radios Alternative 2 - Replace Radios by Outsourcing Installations YEAR Estimate Radio Replacements per I N ote: Radio Infrastructure and Software Normal Radios $91 Higher Power Radios $110 Radio Equipment Estimate Outsourcing all Installations ($60 /install est.) Yearly Total Project Est. City staff time savings by outsourcing project that could be dedicated to other tasks (6,400 hrs.) Total Project estimate with staff time deduction 3% annual inflation for Radios $1,152,221 1 12012 2013 1 Total � 3,500 4,179 7,679 $83,000 $83,000 $267,813 $391,698 $659,511 $61,270 $61,270 �� $412,083 1 $391,698 1 $803,781 $210,000 1 $250,740 1 $460,740 $51,200 $61,100 $112,300 G: \ENG \PUBLIC \PW02401 Water Meter Radio Replacement - 2012 \radio replacement schedule.xlsx