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1g Approve Check Diversion ProgCITYOF CHANHASSEN 7700 l,~larKet Boulevarc PO Box 147 Cqanhass{~s MN 55317 Administration Phone 952 227 1100 Fa~< 9522271110 Building Inspeclions PIor/e %2227 1180 kax 9522271190 Fngineering Phone 9522271160 Fax: 952227 1170 Finance Phone 9522271140 Fax: 952 ?_271110 Park & Recreation Fax 952227 1110 Recrea~ o~ Cenier 2310 Ooul~er Boulevard Pi~one 952 227 1400 Fax: 952 227 !404 Planning & Natural Resources Ptusrr: 952 227 1130 Fax 9522271110 Public Works 1591 Park Rsad Phone 9522271300 Fax 952 2271310 Senior Center R/oqe 952 227 1125 Fax: 952 22? 1110 Web Site MEMORANDUM TO: FROM: DATE: Todd Gerhardt, City Manager Beth Hoiseth, Crime Prevention Specialist' March 11, 2004 SUB J: Diversion Program for Dishonored/Worthless Checks Background Established in 1997, Retailers Protection Association (RPA) is a non-profit organization that offers a program to handle dishonored (non-sufficient funds or closed account) checks through a pretrial diversion process. The program provides restitution to the victims, educates the offenders on financial management, and encourages participating businesses to establish effective check acceptance procedures. The program targets first time offender cases, but will handle checks of repeat offenders. The Carver County Attorney's Office recently partnered with RPA, and attached is a list of other Minnesota counties and cities participating. How the program would benefit Chanhassen: The victim receives 100% of the face value of the check and is reimbursed for any bank fees. The worthless check offenders solely support the program, so there is no cost to the city/taxpayer. · The program does not increase city staff workload, but will help to decrease court cases. · Businesses and retailers are trained in worthless check avoidance techniques. · Retailers Protection Association will accept a dishonored check of any amount, whereas the city attorney does not accept checks for prosecution under $25.00. The program would therefore offer retailers an alternative to collection agencies or handling any worthless checks on their own. · The city will receive a $5.00 fee for every successful diversion that occurs in Chanhassen. With the program in place, the City of Chanhassen would refer all retailers and businesses to RPA for handling dishonored check complaints. However, criminal prosecution remains an option if the offender does not comply with the program and prosecutorial guidelines are met. Participating in the program is voluntary; retailers and businesses have the option of continuing to use their own resources for collecting on dishonored checks. The City of Chanhassen · A grc, waq!] u)n': 'nu:11ty ,,v{[h cl~:ar/',, ~ '<:., qua! ?,~ SChOOlS d ( har?m',,'.i .... r, '. I , i , ',11. i Ii SS;' ',':11 d /g iraiis a!ld b!!atJtiit!! ;}arks ~, !j U,xL"' p!ace,, to ii~,e ,?:ork arid [,,!ay Mr. Todd Gerhardt March 11, 2004 Page 2 Staff has discussed the program with Linda Walton, Chanhassen Chamber of Commerce Executive Director, and she believes it would be beneficial to their members and is supportive of the program. Our city attorney's office also represents the City of Lakeville that uses RPA, and has reported satisfaction with their program. The agreement would be between the City and RPA, and does not financially obligate the City in any manner. There is an opt-out provision that states this agreement may be immediately terminated by the City at any time if the City determines that RPA and/or affiliated company Computer Support Services is acting, or has acted at any time during the term of this agreement, in violation of state or federal law. Recommendation Staff recommends that the City Council approve the proposed agreement with Retailers Protection Association in order to establish a pretrial diversion program for dishonored checks. WORTHLESS CHECK PROGRAM AGREEMENT AGREEMENT made and entered into this day of ,2004, by and between the CITY OF CHANHASSEN, a Minnesota municipal corporation ("City), and the RETAILERS PROTECTION ASSOCIATION, INC., Minnesota non- profit corporation ("RPA"), having its principal pace of business at Purpose. The purpose of this Agreement shall be to implement a Worthless Check Diversion Program pursuant to Minnesota Statutes § 628.69 for the City of Chanhassen. The program will provide an alternative to criminal prosecution of individuals who issue a worthless check or checks to merchants and businesses. The program will assist the City of Chanhassen, Carver County Sheriff's Department and other law enforcement agencies in obtaining records to assist in the investigation and prosecution of individuals issuing worthless checks. Under the program, the victim will be paid restitution from the offender who has issued the worthless check along with financial training for the first-time offender. First-time offenders who participate in this program will be diverted (also known as Pre- Trial Diversion Program) from prosecution. RPA will assist the City Attorney and Victims in obtaining full restitution for victims of non-sufficient funds (NSF) checks and account closed (AC) checks. RPA is responsible for managing pertinent case files and conducting financial education classes for first time offenders. RPA may also provide Other Pre-trial Diversion Programs involving property crimes such as shoplifting, credit card fraud, and other related property crimes. The City may contract for additional service and amend this contract to include these services. Typically these property crime cases involve first time offenders and will require the offender to cover cost of the program, recovery of property, collection of any state statute civil penalties, direct cost to victim(s) and require training classes relating to victim impact. 2. De, finitions. Victim - the business or person who accepted a dishonored check for goods or services and suffered the financial loss. Offender - the individual who has enrolled in the Worthless Check Program voluntarily or has been ordered by the Court to complete the Worthless Check Program. Restitution Recovery - Dollar recovery of face value (or written amount) of a dishonored check(s), property damage, as well as administrative fees, civil penalties, bank fees as appropriate and law enforcement costs. Do Financial Education Class Fees - The fees associated with the training classes the offender attends as part of their restitution Agreement to be set as follows: Worthless checks $ 85.00 Other Pre-Trial Offenses $210.00 City Support. Bo The City Attorney and Police designees will assist RPA in organizing and implementing the restitution program with courts and law enforcement personnel. The designee will also provide guidance in publicizing the program to the business community. City Attorney and Police designees will conduct as needed meetings with key RPA staff to offer procedural guidance, evaluate program performance, and provide support and direction. Per.[ormance Agreement. RPA agrees to provide the following level of administrative services and offender education classes to the City of Chanhassen in a timely and efficient manner: mo Co Bo Fo Perform daily operations and management of all clerical and accounting functions related to offenders of NSF checks to be included in the Chanhassen Worthless Check Program. Go Generate demand notices to worthless check writers, and follow through with respect to the collection and disbursement of victim restitution, administrative fees, and RPA education training class fees. Provide necessary correspondence and follow-up telephone inquiries to victims and offenders. Properly maintain all physical files, financial records, reports, computer files, and any other documentation for a period of no more than six (6) years. Provide voluntary (unless mandated by state statutes worthless check offender financial management education classes. Conduct classes designed to teach and provide meaningful information and lessons to offenders on criminal consequences of issuing worthless checks as well as information on personal financial management. Schedule classes according to the following criteria. Each offender shall be required to complete at least six (6) hours of class time. Sessions will be held in the City of Chanhassen and/or surrounding cities. These training sessions may be jointly held with other metro communities. Class size shall not exceed 30 attendees. Maintain records of restitution paid by offenders, fees paid, and of offender attendance. Maintain records of payment to victims and to the City and issue monthly reports of these payments to the City. Provide monthly reports to the City of Chanhassen of annual, quarterly, and monthly financial revenues, and of completed offender classes; and related reports as required by the City and law enforcement. Ko Report offenders who refuse to enroll in the program or fail to complete the program to the City. Develop forms and procedures for the documents and investigation of check offenses. The forms and procedures must be approved by the City. Program Operational Fees/Revenue. A. The victim will be reimbursed any money recovered from the offender. The Worthless Check Diversion Program shall be governed by Minnesota Statutes section 604.113 subdivision 2, paragraph (a), which allows for the collection of a service charge on dishonored checks of up to $30.00. C° The Worthless Check Diversion Program shall also conform with Minnesota Statutes section 609.535. The fee for offenders to attend the educational class will be $85.00. The fee will be retained by RPA to conduct these classes. The class may be waived by RPA, provided that the offender pays the face value and civil penalty within fourteen (14) working days. mo A fee of $20.00 will be assessed to an offender who fails to appear at education class and has to re-schedule for the class. This fee will be assessed each time the offender has to re-schedule. The offender may reschedule up to three (3) times before referring the offender to the Police for failure to complete the program. Non-Compete. During the term of this agreement the City shall not establish a competing worthless check program. Agreement Date. This Agreement shall remain in effect from ,2004, to ., 2007, and shall be automatically renewable. Either party may give a thirty-day (30) notice in writing that said party wishes to terminate this Agreement. City has no financial liability. It is understood and agreed by and between the parties that RPA and any subcontractor (CSS) will bear all financial liability for all aspects of its operations under this Agreement. 9. Termination qf this agreetnent: This Agreement may be terminated by either party upon 30 days written notice to RPA or the authorized agent of the City. This Agreement may be terminated by RPA upon 30 days written notice to the authorized agent of the City if RPA determines that it cannot conduct or administer the Worthless Check program because program-related income does not equal program costs. This Agreement may be immediately terminated by the City at any time if the City determines that RPA and/or CSS (Computer Support Services, see section 16 of this Agreement) is acting, or has acted at any time during the term of this Agreement, in violation of state or federal law. 10. Atnendments or Material Modifications. All amendments or modifications to this Agreement must be in writing and approved by both parties. 11. No City Obligation to Merchants. RPA, CSS, and victims who participate in this program fully understand that the Worthless Check Program is providing a public service and the City of Chanhassen is held harmless and has no liability to make recovery of any check(s). The City is not obligated to take criminal action against offender(s). 12. Criminal Action. The City Attorney may choose to prosecute offender(s) at its sole discretion in cases where the offender fails to participate or complete Agreements with RPA and victim(s). 13. Hold Harmless and Indemnification. RPA and CSS shall save and protect, hold harmless, indemnify and defend the City, its officers and employees against any and all claims, causes of action, suits, liabilities, losses, charges, damages or costs and expenses arising from or allegedly arising from, or resulting directly or indirectly from any professional errors and omissions and/or negligent or willful acts or omissions of RPA and CSS, their employees and agents, in the performance of this Agreement. 14. Independent Contractor. Nothing contained in this Agreement is intended to or shall be construed in any manner as creating or establishing the relationship of employer/employee between the parties. RPA shall at all times remain as independent contractor with respect to the services to be provided under this Agreement. The City shall be exempt from payment of all unemployment insurance, FICA, retirement, life and medical insurance and workers' compensation insurance for any and all of RPA's and CSS's employees and agents. Payment of insurance premiums, tax withholding, and all other benefits are strictly RPA's and CSS's responsibility. 15. Subcontractor. RPA shall neither subcontract any portion of the work to be performed under this Agreement nor assign this Agreement without the prior written approval of the authorized agent of the City. The only exception is to use CSS as a subcontractor. RPA shall ensure and require that the subcontractor agrees to and complies with all of the terms of this Agreement. Any subcontractor of RPA used to perform any portion of this Agreement shall report to and bill RPA directly. RPA shall be solely responsible for the breach, performance, or nonperformance of any subcontractor. 16. Data Practice. RPA agrees to comply with the Minnesota Government Data Practices Act and all other applicable state and federal laws relating to data privacy or confidentiality. The RPA will immediately report to the City any third party requests for information relating to this agreement. The City agrees to promptly respond to inquiries from RPA concerning data requests. RPA agrees to hold the City, its elected officials, officers, and employees harmless from any claims resulting from RPA's unlawful disclosure or use of data protected under state and federal laws. 17. Compliance with the Law. RPA agrees to abide by the requirements and regulations of The American with Disabilities Act of 1990 (ADA), the Minnesota Human Rights Act (Minn. Stat. Ch. 363), the Chanhassen Civil Rights Ordinance (Ch. 139), and Title VII of the Civil Rights Act of 1964. Violation of any of the above can lead to the termination of this Agreement. 18. Entire Agreement. This Agreement supersedes any and all other Agreements, either oral or written, between the parties hereto with respect to the subject matter hereof, and contains all of the Agreements between the parties with respect to said matter. Each party to this Agreement acknowledges that no representations, inducements, promises, or Agreements, oral or otherwise, have been made by either party which are not embodied herein, and that no other Agreements, statements, or promises not contained within this Agreement shall be valid or binding. The laws of Minnesota and the United States of America shall govern all provisions within this Agreement. 19. 20. 21. Audits and Inspections - The City Attorney or designated representative or other governmental agency exercising a regulatory function over the City's business activities, while exercising reasonable, non-disruptive procedures, may inspect RPA and/or CSS records at anytime and as often as they deem necessary. Notice - Any notice to be given hereafter by either party to the other, shall be in writing and may be affected by personal delivery, or by registered mail, return receipt requested, addressed to the proper party, at the following addresses: Insurance - RPA agrees to provide and maintain, at its own cost and at all times during its performance under this contract until completion of the work, such liability insurance coverage as is set forth below, and to otherwise comply with the provisions that follow: mo Workers Compensation insurance in compliance with all applicable statutes. Owned and unowned automobile insurance with limits of at least $500,000.00 per accident. "Commercial General Liability Insurance" (Insurance Service Office policy form title), or equivalent policy form, providing coverage on an "occurrence", rather than on a claims made basis, the policy for which shall include, but not limited to, coverage for bodily injury, property damage, personal and advertising injury, contractual liability (applying to this contract), Independent Contractors, and Products-Completed Operations Liability. Coverage for explosions, collapse and underground Hazards shall not be included. Such a policy shall name the city as an additional insured thereunder, and shall apply on a primary basis with respect to any similar insurance maintained by the City, which other insurance of the City, if any, shall apply excess of RPA's insurance and not contributed therewith. RPA agrees to maintain Products-Complete Operations coverage on a continuing basis for period of at least two years after date of completion. Such Commercial General Liability insurance policy shall provide a combined single limit in the amount of at least $1,000,000 (one million) Each Occurrence, applying to liability for bodily injury and property damage, and a combined single limit of at least the same amount applying to liability for Personal injury and Advertising injury. Such minimum limits may be satisfied by the limit afforded under Firm's Commercial General Liability Insurance Policy, or by such Policy in combination with limits afforded by a Umbrella or Excess Liability Policy (or policies); provided, that the coverage afforded under any such Umbrella or Excess Policy is at least in all material respects as broad as that afforded by the underlying Commercial Liability Policy, and further that the City is included as an additional Insured thereunder. Such Commercial General Liability Policy and Umbrella or Excess Liability Policy (or policies) may provide aggregate limits for some or all of the coverage afforded thereunder, so long as such aggregated limits are not at any time during which such coverage is required to be maintained hereunder reduced to less than the required Each Occurrence limited stated above, and further, that the Umbrella or Excess Liability provides from the point that such aggregate limits in the underlying Commercial General Liability Policy become reduced or exhausted. An Umbrella or Excess Liability Policy which "drops down" to respond immediately over reduced underlying limits, or in place of exhausted underlying limits, but subject to a deductible or "retention" amount, shall be acceptable in this regard so long as such deductible or retention amount does not cause the firm total deductibles or retention for Each Occurrence to exceed $10,000. D. Property liability coverage. Professional liability ("Error & Omissions") coverage in the amount of at least $500,000, Each Occurrence (or "Wrongful Act" or equivalent) and if applicable, Aggregate, covering RPA's Liability for negligent acts, errors, or omissions in the performance of professional services in connection with this Agreement. RPA's Professional Liability Insurance may afford coverage on an occurrence basis or on a claims basis. It is however, acknowledged and agreed by the RPA that under claims-made coverage changes in insurers or in insurance policy forms could result in the impairment of the liability insurance protection intended for the City hereunder. RPA therefore agrees that it will not seek or voluntarily accept any such change in its Professional Liability Insurance coverage if such impairment of the protection for the City could result: and further, that it will exercise it's fight under any Extended Reporting Period" ("tail coverage") or similar claims-made policy option if necessary or appropriate to avoiding impairment of such protection. RPA further agrees that it will, throughout the entire period of 3 years keep required coverage and for an additional period of two (2) years following completion of this agreement, immediately: (a) advise the City of any intended or pending change in Professional Liability inures or in policy forms, and provided the City with all pertinent information that the City may reasonably request to determine compliance with this paragraph; and (b) advise the City of any claims or threat of claims that might reasonably be expected to reduce the amount of such insurance available for the protection of the City. (SEAL) CITY OF CHANHASSEN BY: Thomas A. Furlong, Mayor AND Todd Gerhardt, City Manager RETAILERS PROTECTION ASSOCIATION, INC. BY: John McCullough, Executive Director STATE OF MINNESOTA ) ( SS. COUNTY OF CARVER ) The foregoing instrument was acknowledged before me this day of ,20__, by Thomas A. Furlong and by Todd Gerhardt, respectively the Mayor and City Manager of the City of Chanhassen, a Minnesota municipal corporation, on behalf of the corporation and pursuant to the authority granted by its City Council. NOTARY PUBLIC STATE OF MINNESOTA ) ( SS. COUNTY OF ) The foregoing instrument was acknowledged before me this day of ,20__, by John McCullough, Executive Director of the Retailers Protection Association, Inc. NOTARY PUBLIC RPA Check Diversion Program Approved by League of MN Cities 12/04/2003 Cities/Counties under agreement with RPA Check Diversion CITIES Minneapolis Cloquet Winona Pelican Rapids Cottage Grove Edina Isanti Stillwater Brooklyn Park Rochester Moorhead Fergus Falls Richmond Hopkins Red Wing Floodwood Hastings Hermantown Albert Lea Duluth Two Harbors - approved Chisholm Becker Virginia Owatonna Lakeville St. Cloud Park Rapids Proctor Maplewood Mendota Heights West Concord COUNTIES Olmsted Norman Lake Freeborn Rice Mahnomen Steele County Carver County Pennington Sibley Dodge Cities with attorney approval waiting for council/board approval CITIES Elk River Bemidji Brooklyn Center Faribault - approved - verbal commitment Northfield - approved- verbal con'Lmitment