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A Public Safety Service EvalMEMORANDUM CITYOF CHANHASSEN 7700 Ma%.t Boule,~ard PO Be;,. !47 Chanhasse~ MN 55317 Administration Pr ouer 952 2271100 Fax 9522271110 Building Inspections Phone 952 227 1180 Fax 952227 1190 EngineerinD Phoqe 952 2271160 Fax: 952 227 !170 Finance Pr, arx~: 952 2271 !40 Fax 952227 1110 Park & Recreation Pr!c:r ~..: 952227 1120 Fax 952 2271110 R,~ _a,~h udtu 2310 Coulter BouleYard Phone 952 2271400 Fax 952 227 1404 Planning & Natural Resources Phone 952 227 1130 Fax 952 227 1110 Public Works 1591 Park Road P~ore 952227 1300 Fax 952227 1310 Senior 6enter Phoqe 952 2271125 Fax 952 2271110 Web Sile TO: Todd Gerhardt, City Manager FROM: DATE: Justin Miller, Assistant to the City Manager~/,, July 29, 2004 6)~ RE: Public Safety Service Evaluation BACKGROUND One of the City Council's goals for 2004 is to evaluate public safety services within the City of Chanhassen. Staff has contacted Jim Prosser from Ehlers and Associates to perform an analysis that will have the following components: 1) 2) 3) 4) 5) 6) Identifying Issues and Concerns Review the 2005 Police Contract Provide for Public Feedback and Education Draft Report and Recommendations Submittal of Evaluation Report to Council Recommendation Implementation The review will be performed by Richard Setter and Donald Davis, outside consultants who have an extensive background in public safety. Mr. Setter is the former chief of police for the cities of St. Louis Park and Minnetonka. Mr. Davis is the former chief of police in Brooklyn Park and also served as Commissioner of the Minnesota Department of Public Safety. Their proposal is attached to this report and Jim Prosser will be at the meeting to answer any questions. RECOMMENDATION Staff would like to receive guidance from the Council in regards to the public safety evaluation plan so that a report can be provided by the end of the year. The City of Chanhassen · ,a, 8rowug commLxq?.y ¢~iti~ c'.(}ar~ lakes quality scl oois. a charming dov, otowri, ti~riving businesses winding trails, an1 L.~auri,ul parks A groat place to live. work. arid play Chanhassen Public Safety Ehlers & Associates Proposal for Service Evaluation Introduction The purpose of this proposal is to recommend a process for an evaluation of Chanhassen's delivery of Public Safety services that will include six steps: · Identifying Issues and Concerns; · Review of the 2005 police contract; · Providing for Public Feedback and Education; · Drafting Report and making Recommendations; · Submitting the Evaluation Report for Council Analysis; and, · Implementing recommendations. The purpose of Public Safety in any community is to ensure that people are safe and that they feel safe. The evaluation of Public Safety Services that the City will be undertaking will be directed at addressing both of these issues - actual safety and perception of safety - in the community. As a result, this Proposal includes a public participation component, which will enable the City to receive feedback from the public and, at the same time, provide public education concerning the delivery of Public Safety Services. Ehlers & Associates will conduct the evaluation with the assistance of Public Safety consultants Richard Setter and Donald Davis, who have 73 years of combined experience in Public Safety. Mr. Setter spent 38 years in public service including 24 years as Chief of Police in the Cities of St. Louis Park and Minnetonka, and the last seven years as Director of Public Safety (Police, Fire, Emergency Management.) Mr. Davis has 35 years experience in public safety and criminal justice and is a former Commissioner of the Minnesota Department of Public Safety, and the former Chief of Police in the City of Brooklyn Park. Evaluation Process Step 1 - Identifying Issues and Concerns The Public Safety consultants will work with elected officials and staff to identify Public Safety issues and list any questions and concerns that they have or that they believe the public may have, regarding the delivery of Public Safety Services in the City of Chanhassen. The Consultants will categorize and list the issues, which will be used to help structure, an open house to obtain feedback from the public. Step 2 - Review of the 2005 Police Contract The Public Safety consultants will review the 2005 Police Contract with Carver County to accomplish the following: Review the scope of services within the contract to assess that the services meet the needs for community protection. · Review methods to measure that services included in contract are being delivered. · Identify potential effectiveness and efficiency measures for contract performance. Step 3 - Providing for Public Feedback and Education The Public Safety consultants and City staff will host an open house with board exhibits designed to explore the public's questions and concerns, as well as provide education concerning various areas of the City's Public Safety services. The open house will include the following elements: · Share basic facts on the current public safety services and how those services compare with other similar sized cities. · The consultant team will prepare an analysis of quantifiable public safety indicators (e.g., essential Public Safety agency components, comparisons of sworn and non- sworn personnel, crime rate/population ratios and other pertinent data comparisons. ). This information will be made available at the open house. · The public will provide feedback to the consultants at the open house by completing feedback survey forms and providing one-on-one feedback with staff and Public Safety consultants. We recommend public communications prior to the open house that would potentially include a project Q&A newsletter, city newsletter article (if timing permits), web site article, and news release. Step 4- Drafting Report and Making Recommendations The consultant/staff team will compile feedback issues, analyze them, and prepare a report (Issues Report) summarizing the analysis and providing a list of issues identified during the analysis. The Issues Report will be reviewed with the City Council. The Council will then select which items they feel require further analysis. The consultant/staff team will then prepare a report of options, timelines and costs to address identified issues (Options Report). Step 5 - Submitting the Evaluation Report for Council Analysis The Council will review the Options Report and select options for further review, planning or implementation. The Consultant/Staff team will then complete the review and prepare a schedule for completion of each task. Step 6 - Implementing Recommendations The final step in the evaluation of the City's Public Safety Services will be for the City Council to determine what issues are to be implemented as a result of the Evaluation, including the schedule for implementation, along with the allocation of the necessary resources for such implementation. The City Council would provide Public Safety Services information to the public through various means such an open house follow-up, a project Q&A newsletter, an article in the city newsletter article and a city news release.