5 Update from Mediacom
CITY OF
CHANHASSEN
7700 Market Boulevard
POBox 147
Chanhassen. MN 55317
Administration
Phone: 9522271100
Fax: 952.227.1110
Building Inspections
Phone: 952.227.11BO
Fax: 952.227.1190
Engineering
Phone: 952.2271160
Fax: 9522271170
Finance
Phone: 952.227.1140
Fax 952.227.1110
Park & Recrea!ion
Phone: 952.227.1120
Fax 952.227.1110
RecrealionCenler
2310 Coulter Boulevard
Phone: 952.227.1400
Fax: 952.227.1404
Ptannlng&
Natural Resources
Phone: 952.227.1130
Fax: 952.2271110
PubticWorks
1591 Park Road
Phone: 952.227.1300
Fax: 952.2271310
SentorCen!e.
Phone: 952.227.1125
Fax: 952.227.1110
WebSile
'Nww.ci.chanhassen.mn.us
MEMORANDUM
TO:
Mayor and City Council
s-
FROM:
Todd Gerhardt, City Manager
"
The City of Chanhassen . A growing community wilh clean lakes, Quality schools, a charmíng downtown, thriving businesses, windinQ {rails. and beautiful n~rk<; A nl'P~t nbrp tn Ih,," ",fir\< ~nri nl~"
ú.-.·~__
DATE:
April 17, 2002
SUBJ:
Update on Mediacom
This will be our second meeting of the year with Mediacom. I anticipate that
most of our discussion will be related to the feedback received at their open
house, which will be held on April 20, 2002 from 9:00 - 11 :00 a.m. at City
Hall.
Some of the issues raised at our last meeting were:
1. What is Mediacom doing to market their on-line internet service?
2. Talked about having an open house.
If you have any additional questions or concerns, please present them at
Monday night's meeting.
UPDATE (5-8-02)
This item was tabled at our last meeting because Mediacom did not send a
representative. Staff has. confirmed that Bill Jensen will be in attendance at
Monday night's meeting.
G:ladmin\tglmediacomupdate4-17 -02
Mediacom)
BUt Jensen
Regional Manager
April 30, 2002
Todd Gerhardt, City Manager
City ofChanhassen
P.O. Box 147
7700 Market Boulevard
Chanhassen, Minnesota 55317
Rf.CE\'JEÐ
t/¡A'{ 0 2 2(\(\2
Of CHANHASSEN
CITY
Re: "Coffee With The Manager" Success
Saturday April 20th, 2002
Dear Todd:
On behalf of our employees at Mediacom, a special thank you to you and your staff for the great
support you provided to us during our "Coffee With The Manager" on Saturday, April 20th from
9:00 a.m. to II :00 a.m. We received great feedback ITom the 30+ customers that attended and
even resolved a few outstanding billing and service issues.
You and the City ofChanhassen were extremely gracious in being our hosts. Specifically, your
MIS Coordinator Rick Rice was instrumental in assisting my staff to ensure our cable modem
and digital video service was operational. Rick is vel)' knowledgeable, professional and has that
Chanhassen "Can Do" attitude all of your staff possesses.
Thanks again and please keep us in mind for future opportunities where we can share the
Mediacom stol)' with your residents and cut through the red tape!
Cordially,
rlØÞ-
Bill Jensen
Cc: Rick Rice, MIS Coordinator
City of Chanhassen
Mediacom Communications Corporation