A Public Safety Review
CITY OF
CHANHASSEN
7700 Market Boulevard
PO Box 147
Chanhassen. MN 55317
Administration
Phone 952.227.1100
Fax 952.227.1110
Building Inspections
Phone 952.227.1180
Fax 952.227.1190
Engineering
Phone 952.227.1160
Fax 952.227.1170
Finance
Phone 952.227.1140
Fax 952.227.1110
Park & Recreation
Phone 952.227.1120
Fax 952.227.1110
Recreation Center
2310 Coulter Boulevard
Phone 952.227.1400
Fax 952.227.1404
Planning &
Natural Resources
Phone 952.227.1130
Fax 952.227.1110
Public Works
1591 Park Road
Phone 952.227.1300
Fax 952.227.1310
Senior Center
Phone 952.227.1125
Fax 952.227.1110
Web Site
www.ci.chanhassen.mn.us
A
MEMORANDUM
TO:
Todd Gerhardt, City Manager
FROM:
Justin Miller, Assistant City Manager.cr.N'\
DATE:
June 14, 2005
RE:
Public Safety Review Final Report
In 2004, the City Council asked Ehlers and Associates to perform a
comprehensive review of public safety services provided within the City of
Chanhassen. Don Davis and Dick Setter, public safety professionals with many
years of experience in Minnesota cities, joined the Ehlers team to assist in the
preparation of the report.
Their process included interviews of city staff, Carver County Sheriff's Office
personnel, and local community members. An open house was also held in
February 2005 to gather input from the community. They also compared public
safety data from Chanhassen to similar communities in reaching their
recommendations.
Their findings are presented in the attached report. Members of the consultant
team will be present at Monday's meeting to further discuss their
recommendations.
The City of Chanhassen · A growing community with clean lakes, quality schools, a chanming downtown, thriving businesses, winding trails, and beautitul parks A great place to live, work, and play.
8
CBANBASSEN PUBLIC SAFETY
SERVICE EVALUATION
ISSUES REPORT
CITY OF
CIIANlIASSEN
Prepared by
Don Davis
Richard Setter
Jim Prosser
Dave Callister
May 2~ 2005
EHLERS
.. ASSOCIATES 'HC
EXECUTIVE SUMMARY
As a continuation of a process initiated in 2004, the City of Chanhassen remains
committed to evaluating overall community safety and the contract law enforcement
services provided by the Carver County Sheriffs Office (CCSO). Components of this
process include a report prepared by consultants Richard Setter and Don Davis and
presented to the City Council in October 2004; the Council's budget deliberations; and a
Public Safety Open House held on February 11,2005. In April 2005, Don Davis
continued the analysis by interviewing community representatives to gain their
perspectives on safety and related law enforcement activities.
Two themes were most obvious during the interviews. First, there is a great deal of
community pride in Chanhassen and second, all of those interviewed regard it as a safe
city. This confirms the results of a 2001 community survey wherein 92% of the
respondents indicated they felt safe, or reasonably safe, when walking in their
neighborhoods alone after dark.
Another theme that emerged during the process was a high degree of satisfaction with the
Carver County Sheriffs Office. A majority of those contacted regard the contractual
arrangement as cost effective and the services provided as responsive and professional.
A challenge for both the City and the Sheriff s Office is to seek to improve
communications with the community relative to crime trends, safety issues and strategies
that have been devised to address them. It is the consultant's opinion, that among those
interviewed, there are a variety of resources used to inform the community on public
safety issues. For example, most of those interviewed were aware of the high profile
threat incident at the Minnetonka Middle School on April 4, 2005 and the coordinated,
proactive response by the staff of the School and Sheriffs personnel. However, there
are individuals who were unaware of the status of an alleged robbery and assault at a
convenience store in June of 2004. This event resulted in a negative editorial in the
community newspaper questioning the response of the Sheriff s Office to the incident.
There was also reference to a "work slowdown" by Sheriffs personnel in early 2004.
The individuals who raised this concern felt it had been properly handled by the Sheriff,
but were curious as to the final outcome.
Another communications issue may actually offer an opportunity for the City and the
Sheriffs Office. Only one individual was critical of the contract arrangement while the
majority believe it is cost effective and beneficial to the citizens. An idea proposed early
in the interview process was the creation of a citizens' public safety advisory committee
to assist in informing the community of law enforcement endeavors and evaluating the
outcomes of the contract. Other interviewees endorsed this concept and it will be
presented in detail in the recommendations section of this report. All agreed it has the
potential to enhance communications and be of benefit to the Council, the Sheriffs
Office and the community as a whole.
METHODOLOGY
Eleven individuals were interviewed either in person or by telephone. A basic eight-
question survey (Attachment A) was used and in each instance those being interviewed
were afforded the opportunity to offer additional comments, opinions or to relate personal
experiences. The additional information was beneficial in preparing this report.
Attachment B lists the individuals interviewed.
FINDINGS
Presented here are summations to the questions that were asked:
1. The Chanhassen City Council for 2005 authorized $1,097,948 to receive contract
law enforcement services from the Carver County Sheriffs Office. This is an increase
of $11 0,525 over the 2004 contract and provides for 13 deputies to be assigned to the
City, an increase of two over the previous year. Are/were you aware of this contract for
services? Do you have any opinion as to this type of service arrangement?
All of those interviewed were aware of the contractual arrangement between the City and
the Carver County Sheriff s Office. While their knowledge of specific aspects of the
contract varied, most regard the arrangement as cost effective and realize a municipal
police department supported by Chanhassen would be more expensive.
Only one person was critical of the arrangement with the Sheriff. As a long time resident
this individual believes there was "more bang for the buck" when Chanhassen had its
own public safety department. Additionally, he believes citizens are being taxed twice in
this arrangement with the County.
2. Have you (or your organization) had occasion to call for law enforcement services
during the past three years? If yes, what was the reason for the call(s) and what is
your opinion of the response and actions taken? And iffollow-up investigation or
additional services were necessary, were they provided?
All people interviewed, or their organizations, have called upon the CCSO for service
within the past three years. The calls involved accidents, medical situations, traffic
complaints, thefts, vandalism, burglaries and suspicious activities. Ten of the eleven
reported prompt responses (or telephone follow up); and in every instance, the deputies
were described as polite, helpful and willing to "go out of their way" to resolve an issue.
Depending upon the incident, the interviewees believe the actions taken were appropriate.
With regard to follow up investigations, the opinions varied. In certain instances, the
complainants realize arrests or resolution may have been difficult due to a lack of
2
evidence and/or witnesses. In other situations, the victim/complainant may have had to
initiate the call to check on the status of a case. Most, however, alluded to the fact that
the investigators are busy and perhaps did not have the time to maintain ongoing
communication for less serious crimes.
3. Are you aware of the services currently being provided by the Carver County
Sheriff's Office?
Those surveyed generally had an understanding of the services being provided. The
CCSO is held in high regard for response to medical emergencies, traffic accidents and
participation in emergency preparedness planning. Two concerns expressed were that
more marked patrol units should be deployed to add to a visible presence within the City.
Another suggestion was the possibly of more involvement with youth in activities such as
DARE or an expansion of the school liaison programs.
School district representatives were very complimentary with the manner that deputies
respond to emergencies, calls involving students, requests to appear as guest speakers and
their knowledge of applicable sections of the Government Data Practices Act as it relates
to juveniles and mandated reporting of certain suspected crimes.
4. Other than basic police services, i.e. general patrol; traffic enforcement; and
emergency responses, do you believe there are other public safety services the Sheriff
should be, or consider providing?
Consideration of additional services generated some interesting opinions. All those
surveyed regard Chanhassen as a very safe community. There were, however, subtle
references to the future growth of the City and how this may impact public safety
services. The consensus was that law enforcement levels should be adequate to pro-
actively address crime/safety issues. Most realize the future need for enhanced
investigative capabilities. One businessperson stressed the importance of assigning
"experienced, mature officers to deal with a variety of people problems."
5. As a business person and/or resident, would you favor an increase in costs
associated with the annual contract to maintain basic and/or additional law
enforcement services?
Regarding additional costs to meet future law enforcement needs, ten of the eleven
interviewed believe this is inevitable. As Chanhassen develops, there will be a
corresponding need for public safety services. One individual stated, "While tax dollars
are limited, expenditures for education and safety must be high priorities." Another
person stated, "that while the contract costs may be high, the costs would be much higher
if the City had its own police department, and then we might not have the same number
of personnel and level of service." One person asked, "Public safety is important.... are
tax dollars really needed for dog parks?" As previously denoted, another individual
surveyed believes the residents are being "taxed twice" because of the contract with
Carver County.
3
6. In your opinion, what are the most serious crime and lor public safety issues
confronting the City ofChanhassen?
With regard to public safety issues confronting the City of Chanhassen, motor vehicle
traffic is a major concern at this time. During the interviews, specific roads or streets
were cited such as Highways 5, 41, 101 and 212, Coulter, Galpin and Kerber Boulevards
together with on-going violations including speed, running traffic lights and/or stop signs,
passing on the right where there is no road surface and failure to yield while turning.
Information was also received relative to the emerging issue of child abuse, drug usage
and some subtle indictors of interest in gangs. While not statistically significant at this
time, these trends should be closely monitored. As one of the participants stated, "The
safety and protection of kids is very important." Concerns were also expressed relative to
vandalism and skate boarding on sidewalks, parking lots and school properties.
7. Other comments or factors you believe the City Council should consider in
determining future public safety/law enforcement needs.
A variety of observations and recommendations were elicited as a result of this question.
It was reiterated by those interviewed that they regard Chanhassen as a very safe
community and law enforcement services must remain a priority of the Council.
A majority believes a concerted effort should be made to increase the visibility of the
deputies, and hopefully, this will be achieved with additional personnel authorized for
2005.
With regard to future contractual funding, most favored a long-term budgeting strategy
that recognizes the needs of a developing city. It is realized that public safety services
must be delivered in a balance with other governmental responsibilities and the
respondents are confident the elected officials are cognizant of the priority most citizens
place on law enforcement.
Another suggestion was made that the city should work in a coordinated effort with the
appropriate county and state officials to review traffic patterns, evaluate existing speed
limits and study the need for future road upgrades and lor expansions.
There were references to a reported "work slowdown" initiated by two or three deputies
last year. The citizens who alluded to it stated initially it did generate concern in the
community, but believe the administration of the Sheriffs Office responded
appropriately and in a timely manner.
4
RECOMMENDATIONS
Based on the interviews with the community representatives, the following
recommendations are offered for the Council's consideration:
1. The periodic appointment of a citizen focus group to study public safety issues.
To assist council members in their budget deliberations and monitor community
satisfaction and service expectations, it is recommended that the City name a citizen
focus group every two years to analyze crime statistics, identify emerging crime trends
and receive suggestions from the Sheriff s Office, City Staff and other appropriate
resources to devise strategies to respond to the issues. The thoughtful and timely
contributions of such a group has the potential to ensure additional dialogue relative to
community expectations, desirable outcomes and anticipated expenditures. One person
interviewed stated that often the general community is only aware of a proposed increase
or total police appropriation after the budget has been approved. If there is more of a
citizen based input relative to law enforcement services this person believes, "we can
avoid becoming another Excelsior." (This was in reference to that City not contributing
its full portion toward the funding of a joint powers police department serving four
communities. This situation has resulted in the withdrawal of some services and negative
publicity in the area).
Among the recommendations included in the October 13, 2004 report the consultants
prepared for the City Council were the following:
· Establish and project a one to five year strategic plan for the delivery of police
services.
· Determine annual and long-term costs through an agreed upon funding formula.
· Provide input and feedback mechanisms for both policy makers and community
members.
· Identify, rank and assign community priorities regarding the delivery of police
services.
· Measure both the effectiveness and efficiency of police services.
· Make contract adjustments, as community needs dictate.
The appointment of a focus group from time to time would be beneficial in helping to
implement and achieve these recommendations. The success and effectiveness of such a
body would require a clearly stated mission, effective leadership, timely data and a
clearly defined timeline. Costs associated with this endeavor would be minimal.
5
2. A specific communications strategy devised for public safety services.
In meeting with community representatives, it is apparent that a variety of sources are
used to acquire information relative to all City operations. The printed media, radio and
television and specific publications prepared by the City, such as the City Newsletter and
crime prevention information, contribute to citizen awareness. No one interviewed was
critical of any of these communications sources, but it may behoove the City and the
Carver County Sheriff's Office to evaluate the potential to become more specific in
disseminating information relative to crime trends, the status of significant cases,
deployment schemes being used by the sheriff and the on-going opportunity for
involvement in crime prevention activities. Such a communications strategy would
compliment the activities of the recommended citizens focus group.
3. The implementation of a system to monitor the services provided by the Carver
County Sheriffs Office.
As previously denoted, there is a high degree of citizen satisfaction with the services
provided by personnel of Sheriff's Office. We believe it be of benefit for elected
officials, citizens and the Sheriff's Office to establish a formalized system seeking on-
going feedback of the service delivery. There are a variety of such systems in place in
other communities and we believe the costs associated with this activity would be
minimal. One such model utilizes a four or five question survey contained on post card
that is sent to citizens on a random basis. The post card is preaddressed for return to the
City with postage being paid by the City. Data derived from this format could be
beneficial to the council, city staff, and supervisory staff ofthe Sheriff's Office and the
members of the recommended citizen focus group. The data derived from this activity
may be beneficial in identifying training needs for the CCSO, but would not be used as a
basis for any disciplinary actions.
6
ATTACHMENT A
CHANHASSEN COMMUNITY SURVEY
LAW ENFORCEMENT SERVICES
INTERVIEWEE:
STATUS:
DATE/TIME:
1. The Chanhassen City Council for 2005 authorized $1,097,948 to receive contract law
enforcement services from the Carver County Sheriffs Department. This is an increase
of $110,525 over the 2004 contract and provides for 13 deputies being assigned to the
City, an increase of two from the previous year. Are/were you aware of this contract for
services? Do you have any opinion as to this type of service arrangement?
2. Have you (or your organization) had occasion to call for law enforcement services in the
city during the past three years?
a. If yes, what was the reason for the call(s) and what is your opinion of the
response and the actions taken?
b. If follow-up investigation or additional services were necessary, were they
provided?
3. Are you aware of the services currently provided by the Carver County Sheriffs
Department?
4. Other than basic police services, i.e., general patrol; traffic enforcement; and, emergency
responses, do you believe there are other public safety services the Sheriff should be, or
consider, providing?
7
5. As a business person and/or resident, would you favor an increase in costs associated
with the annual contract to maintain basic and lor additional law enforcement services?
6. In your opinion, what are the most serious crime and/or public safety issues confronting
the City ofChanhassen?
7. Other comments or factors you believe the City Council should consider in determining
future public safety/law enforcement needs.
8. Other:
8
ATTACHMENT B
COMMUNITY REPRESENTATIVES INTERVIEWED
Mr. Gary Boyle
Chanhassen Lions Club
Ms. Judy Schmieg
Chanhassen Resident
Mr. Gary Brown
Brown Tire and Auto
Mr. Lance Schultz
Bokoo Bikes
Mr. Jack Heyl
Eckankar
Fr. Steve Ulrich
St. Hubert's Catholic Community
Mr. Bill Jacobson, Principal
Minnetonka Middle School West
Ms. Linda Walton
Chamber of Commerce
Ms. Helen Merchant, Principal
Chanhassen Elementary School
Ms. Nancy Wittman, Principal
Bluff Creek Elementary School
Mr. Paul Schlueter
Chaska School District
9
DONALD E. DAVIS
7900 IDAHO CIRCLE, BROOKLYN PARK, MN 55445
TELEPHONE/FAX: 763/561-2717 - CELL PHONE: 612/490-5958
EMAIL: Don-marie-60{a).comcast.net
Team-oriented governmental manager with 35 years experience in the public safety and criminal justice
systems. Documented record in organizational analysis, functional agency restructuring, policy
development and personnel motivation. Has been recognized for ability to design and implement
public/private sector collaborative efforts and to address specific community, safety and social problems.
Since 2002 has worked on a part-time basis as a public safety consultant for municipal and county law
enforcement agencies.
PROFESSIONAL EXPERIENCE:
THREE RIVERS PARK DISTRICT, Plymouth, MN, Director of Public Safety 1999-2001
Appointed by Superintendent to manage the District's Department of Public Safety during a period of
transition. The park system annually attracts over two million visitors to its 28,000 acres of parks and
recreational facilities located within 160 metropolitan area municipalities.
MINNESOTA DEPARTMENT OF PUBLIC SAFETY, St. Paul, MN, Commissioner 1995-1999
Appointed by Governor Arne Carlson to manage public safety agency that provides a variety of services
through 14 functional agencies consisting of 1,900 employees. Fiscal year 1999 budget was $255 million.
Department initiated community crime prevention programs that contributed to state's 9.7% decrease in
serious crimes between 1998 and 1999.
BROOKLYN PARK POLICE DEPARTMENT, Brooklyn Park, MN, Chief of Police 1978-1995
Responsible for the overall management and administration of a municipal police department serving a
rapidly developing community. During tenure agency increased from 45 to 112 employees. Worked with
other city departments, social service agencies and the business community in the development and
implementation of community oriented policing strategies.
SOUTH LAKE MINNETONKA DEPARTMENT OF PUBLIC SAFETY, Excelsior, MN 1976-1978
Served as Chief of Police for an agency, operating under a joint powers agreement, to provide public safety
services to four suburban communities. Reported to four member coordinating committee consisting of the
mayors of the cities served. Was successful in the preparation of three federal grants which enabled the
hiring of officers, the establishment of a crime prevention officer position and creation of a youth resource
specialist position.
HENNEPIN COUNTY CRIMINAL mSTICE COUNCIL, Minneapolis, MN 1972-1976
Assistant Director of an agency responsible for providing technical assistance in the preparation and
submission of Law Enforcement Assistance Administration (LEAA) grants, and in long range
comprehensive and coordinated planning for police, courts, corrections and community crime prevention
programs.
BROOKLYN CENTER POLICE DEPARTMENT, Brooklyn Center, MN, Police Officer
Served as police officer and was assigned as an investigator and training officer.
1967-1972
NORTH HENNEPIN COMMUNITY COLLEGE, Brooklyn Park, MN, Part-time Instructor 1973-1995
Presented introductory courses in law enforcement, criminal behavior and police management. Also acted
as faculty advisor for students in field orientation class.
10
DONALD E. DAVIS
PAGE TWO
RELATED EXPERIENCE:
- Appointed as a member of the Board of Peace Officers Standards and Training (POST), 1992-1995.
- Served as a guest instructor for the League of Minnesota Cities, Minnesota Chiefs of Police Association,
the University of Wisconsin at Oshkosh, the Minnesota Bureau of Criminal Apprehension, area colleges
and in the private sector.
- Have been recognized as an expert witness in labor relations cases, policy development and police
pursuits.
- Have published articles for professional journals and in 1991 and 1992 was retained by Harper-Collins
Publishers to review the college text book CRIMINOLOGY by Dr. Hugh D. Barlow. For a period of 18
months wrote a column for a community newspaper.
- Member or past member of many professional, civic and educational organizations.
A WARDS AND RECOGNITION:
- Minnesota Chiefs of Police Association, Richard Schaller Award, March 1988.
- Designated Paul Harris Fellow by the Brooklyn Park Rotary Club, April 1989.
- Received Doug Hoppenrath, NMMC, Public Safety Achievement Award, November 2002.
- Inducted into Patrick Henry High School Hall of Fame, June 2004.
- Received North Hennepin Community College Presidential Medallion for community service, June 2004.
EDUCATION:
University of Minnesota, Minneapolis, MN
Bachelor of Science Degree, Criminal Justice Studies, June 1971
Northwestern University, Traffic Institute, Evanston, IL
Police Instructor Certification, October 1968
Have attended numerous criminal justice, law enforcement and management related classes.
11
CITY OF PUBLIC SAFETY
CHANIlASSEN 0 PEN H 0 USE
THE STUDY PROCESS
AUG ./SEPT. '04 Review of 2005 sheriff's contract,
identification of issues.
DEC. 13, '04 One-year contract approved with
Sheriff's Department.
FEB. 17 '05 Open house to get public feedback on
Chanhassen Public Safety Services.
MAR./APR. '05 Preparation of a report incorporating the
public feedback.
APR./MAY '05 Council reviews report and selects options for
further review, planning or implementation.
JULY/AUG. '05 City Council determines next steps, multi-year
strategy for provision of Public Safety services.
EARLY SPRING '05 Citywide survey conducted on overall
community services.
AUG. '05 Public receives information on the results
of the Public Safety evaluation through
communications that may include
Q&A newsletter, Web site information, news
release, City newsletter article.
SUMMER '05 Review begins of 2006 contract with
Sheriff's Department.
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
KEYS TO A SAFE COMMUNITY
The Four Essential Keys
to having a safe community are:
+ Proactive Law Enforcement.
+ Effective Crime Prevention Programs.
+ Active Community Participation.
+ Close Coordination of Public Safety Services.
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
CHANHASSEN POLICE SERVICES
FAST FACTS
Carver County Sheriff's Office - Since 2000, the City of Chanhassen has been one of 10 cities and one township
that contract with the Carver County Sheriff's Office for police services.
OFFICERS -
. Eleven sheriff's deputies assigned to the City of Chanhassen
. They provide 24-hour police protection
. Deputies function as city police officers would, and with same authority
. Shifts are staggered and overlapping
. Deputies are stationed out of City Hall
. Deputies are exclusive to Chanhassen Station, except if temporary assistance needed in another community
. A full-time staff officer, also stationed out of City Hall, supervises and coordinates law enforcement services
. Additional law enforcement officers and resources are available, as needed
SERVICES - The law enforcement services that Chanhassen receives from Carver County include:
. Emergency 911 - Police, fire and EMS dispatching
. Patrol and Enforcement - Patrol of City's neighborhoods (including all residential, business and parks) and
enforcement of state laws and City ordinances
. Emergency Response - Prompt police, fire, medical and traffic emergency response
. Crime Investigation - Follow-up investigation of certain crimes
. Crime Scene Processing - Trained technicians use special equipment to process crime scenes
. Crime Prevention Education - Neighborhoods and businesses
. School Resource Officers - Law enforcement resource and liaison in public schools
. Recreational Services - Water patrol, county park patrol, snowmobile patrol, and firearm and snowmobile
education classes
. Southwest Metro Drug Task Force - Drug enforcement investigations by specially-trained, multi-agency narcotics
investigators
. K-9 - Two K-9 patrol units are available 24-hours per day
. Sheriff's Emergency Response Team -Officers specially trained for response to high-risk incidents and large-
scale emergencies
. Reserve and Posse - Volunteer citizens who assist law enforcement officers at various community events, but are
not licensed law enforcement officers.
COSTS - The City of Chanhassen paid $987,423 for police services in 2004,
$960,847 in 2003, and $931,354 in 2002.
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
CITY OF CHANHASSEN PUBLIC SAFETY
ORGANIZATIONAL CHART
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
2003 COMPARISON WITH
OTHER COMMUNITIES
Population
Officers
Total Reported Crimes
Part 1: Reported Crimes
- Serious Crimes (e.g., homicide
rape, robbery, assault, auto theft)
Part 2: Other Reported Crimes
(e.g., vandalism, stolen property,
noise and animal violations)
Total Calls for Service
Chaska Champlin Savage Shakopee
17,805 22,645 21,545 20,987
21 22 26 33
1399 363 1753 2110
406 123 618 765
993 240 1135 1345
15,927 14,095 12,895 14,799
COMPARATIVE CRIME RATES
PER 100,000
2003
Chaska
7,857
Champlin
1,603
Savage
8,136
Shakopee
10,054
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
BREAKDOWN OF
TOTAL POLICE SERVICE CALLS
The total number of police service calls for Chanhassen has increased from 2003 to 2004,
but the total number of criminal service calls has decreased.
Criminal Service Calls
Assault
Burglary
Drug Violation
Homicide
Misc. Criminal
Property Damage
Robbery
Sex Crime
All Theft
Traffic Alcohol
Total Criminal Service Calls
2004
51
53
28
o
152
290
3
10
500
201
1,288
2003
37
52
34
o
145
334
2
15
528
149
1,296
Non-Criminal Service Calls
(Includes 35 categories such as auto accidents, motorist assistance, medical, snowmobile,
boat and water, traffic, missing person, unlocking vehicle/buildings, etc.)
Total Non-Criminal Service Calls
2004
11,565
2003
10,742
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
TRAFFIC OVERVIEW
Safe and efficient travel is an important priority for the City of Chanhassen. Here are some of
the concerns we've heard from residents:
. Speeding along Pleasantview Road
. Illegal passing on Powers Blvd.
. Speeding on Bluff Creek Drive
. Speeding along Lake Lucy Drive
. Dangerous driving conditions on Highway 101
The City of Chanhassen has a number of programs in place to address traffic safety and
efficiency. The City has stepped up enforcement from 2002 to 2003 with a 44 percent increase
in traffic citations issued. Below is accident and enforcement data along with a list of current
City traffic programs and initiatives.
Traffic Accidents
and Enforcement
2002-2003 2002 559 87 2 648 1543
2003 565 103 3 671 2223
2004 590 86 0 676 2234
*Traffic and Non- Traffic
Current Traffic Safety Programs in Chanhassen
. Project LeadFoot (handouts provided)
. Speed Trailers
. Selective Enforcement
Future Issues
The City is aware of the following future traffic concerns/issues and is taking steps
to address them.
. Expansion of Highway 212/312
. Realignment an upgrade of Highway 101
. Future possible upgrade and expansion of Highway 5
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
CRIME PREVENTION PROGRAMS
IN CHANHASSEN
. Neighborhood Watch
. National Night Out
. Safety Presentations: Businesses & Community Groups
. Youth Safety Camp
. Senior Safety Seminar
. Home and Business Security Surveys
. Crime Alerts: Business & Residential
. Public Safety Column - Chanhassen Villager
. Crime Tracking
. Crime Victim Information
. Project Leadfoot: Residential Traffic Calming Strategies
. Bicycle Safety: Helmet Sales/Safety
Citations/School Presentations
. Multi-Housing: Crime Activity Updates/Enforcement
CITY OF PUBLIC SAFETY
CHANHASSEN 0 PEN H 0 us E
CHANHASSEN FIRE SERVICES
FAST FACTS
History - The Fire Department has served the City of Chanhassen for 37 years old and has two
stations - one at 7610 Laredo Drive and one at 6400 Minnewashta Parkway.
Firefighters - There are 47 volunteer, paid-per-call firefighters.
Calls - In 2004, the Department received and 600 S6S.00
responded to about 565 calls, including building 500
structure fires, medical emergencies, personal injury
car accidents, mutual aid calls and others (see chart). 400
Training - Firefighters train and are certified in more
than 20 areas, enabling them to respond to the vast
array of calls they receive (e.g. building fires, medical
calls, personal injury accidents, hazardous material 100
response, water rescue, etc.) 0
Fire Prevention - Fire Prevention Department actively enforces the 1997 Minnesota Uniform Fire
Code to keep the structures within the City safe for occupants, visitors, and emergency
responders. This has a direct result in the low occurrences of incidents and the reduction of
injuries in the workplace. A strong fire prevention program helps lower the calls for service to the
Fire Department.
Fire and Emergency Medical Services Programs in Chanhassen
. Fire Code Enforcement.
300
565 calls total
227 medical
79 personal Injury car accidents
79 fire alarms
15 structure fires
7 car fires
20 mutual aid calls
138 miscellaneous calls
200
. Fire Prevention Inspection Checklists.
. Fire Prevention Week.
. Annual Fire Department Open House.
. Fire Prevention Education Program - 32 volunteers present to 1300 students.
. CPR and Automatic External Defibrillator (AED) Training.
. Community Program Promoting Automatic External Defibrillators.
. Follow-up Card Following Fire Calls.
-
CBANBASSEN PUBLIC SAFETY
SERVICE EVALUATION
ISSUES REPORT
CITY OF
CllANllA8SEN
Prepared by
Don Davis
Richard Setter
Jim Prosser
Dave Callister
June 23, 2005
EHLE.RS
& ASSOCIATES INe
EXECUTIVE SUMMARY
As a continuation of a process initiated in 2004 the City of Chanhassen remains
committed to evaluating overall community safety and the contract law enforcement
services provided by the Carver County Sheriff s Office. Components of this process
include a report prepared by consultants Richard Setter and Don Davis and presented to
the City Council in October 2004, the Council's budget deliberations and a Public Safety
Open House held on February 11,2005. A majority of those in attendance at the Open
House conveyed satisfaction with all public safety services provided by the City. In April
2005, Davis continued the analysis by interviewing community representatives to gain
their perspectives on safety and related law enforcement activities.
Two themes were most obvious during the interviews. First, there is a great deal of
community pride in Chanhassen and second, all of those interviewed regard it as a safe
city. This confirms the results of the 2005 Community Survey wherein 87% of the
respondents indicated they felt somewhat or very safe from violent crimes in Chanhassen
and 89% conveyed they feel safe in their neighborhoods after dark. Similar results were
reported in a 2001 Community Survey. And of those who believed they had been the
victims of some type of crime, 74% reported it to police. This statistic tends to denote
confidence in a law enforcement agency.
Another theme that emerged during the process was a high degree of satisfaction with the
Carver County Sheriffs Office. A majority of those contacted regard the contractual
arrangement as cost effective and the services provided as responsive and professional.
A challenge for both the City and the Sheriffs Office is to seek to improve
communications with the community relative to crime trends, safety issues and strategies
which have been devised to address them. It is the consultant's opinion, that among
those interviewed, there apparently are a variety of resources used to be informed on
public safety issues. For example, most of those interviewed were aware of the high
profile threat incident at the Minnetonka Middle School on April 4, 2005 and the
coordinated, proactive response by the staff of the School and sheriffs personnel.
Investigative endeavors into this incident have expanded into other areas of confirmed
criminal behavior. Although the threat itself is only one recorded "incident" a significant
amount of personnel resources had to be allocated to the investigation and other cases
were relegated to a lower priority.
Another lengthy investigation involved vandalism in the amount of$15,000 to a complex
located within Chanhassen. The incident occurred on March 12,2005 and the individuals
believed to be responsible have recently been identified and arrested.
While the outcomes of these cases can be viewed as positive, there are residents who
were unaware of the status of an alleged robbery and assault at a convenience store in
June of 2004. This event resulted in a negative editorial in the community newspaper
questioning the response of the Sheriffs Office to the incident. There was also reference
to a "work slowdown" by sheriffs personnel in early 2004. The individuals who raised
this concern felt that it had been properly handled by the Sheriff but were curious as to
the final outcome. We believe that in the future similar negative, inaccurate or untrue
situations should be responded to a timely and professional manner by personnel from the
Sheriff s Office.
To summarize, we believe this report has answered two primary questions.
1. Are the residents of Chanhassen safe?
2. Do the residents of Chanhassen feel safe?
The answer to both questions is yes. Chanhassen is a safe community. We base this
response on an analysis of crime statistics, the results of two community surveys,
conducted in 2001 and 2005, and interviews with community representatives.
Additionally we have received data from the Carver County Sheriffs Office and
information from the administrative staff of the City of Chanhassen.
METHODOLOGY
Eleven individuals were interviewed either in person or by telephone. A basic eight-
question survey (Attachment A) was used and in each instance those being interviewed
were afforded the opportunity to offer additional comments, opinions or, relate personal
experiences. A complete list of the community representatives interviewed is located in
Attachment B. Also, crime statistics as published by the Minnesota Department of
Public Safety's Bureau of Criminal Apprehension for the years 2001, 2002 and 2003
were reviewed.
FINDINGS
Presented here are summations to the questions that were asked:
1. The Chanhassen City Councilfor 2005 authorized $1,097,948 to receive contract
law enforcement services from the Carver County Sheriffs Office. This is an increase
of $11 0, 525 over the 2004 contract and provides for 13 deputies to be assigned to the
City, an increase of two over the previous year. Are/were you aware of this contract for
services? Do you have any opinion as to this type of service arrangement?
All of those interviewed were aware of the contractual arrangement between the City and
the Carver County Sheriff s Office. While their knowledge of specific aspects of the
contract varied, most regard the arrangement as cost effective and realize a municipal
police department supported by Chanhassen would be more expensive.
Only one person was critical of the arrangement with the Sheriff. As a long time resident
this individual believes there was "more bang for the buck" when Chanhassen had its
own public safety department. Additionally, he believes citizens are being taxed twice in
this arrangement with the County.
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2. Have you (or your organization) had occasion to call for law enforcement services
during the past three years? If yes, what was the reason for the call(s) and what is
your opinion of the response and actions taken? And iffollow-up investigation or
additional services were necessary, were they provided?
All people interviewed, or their organizations, have called upon the CCSO for service
within the past three years. The calls involved accidents, medical situations, traffic
complaints, thefts, vandalism, burglaries and suspicious activities. Ten of the eleven
interviewees reported prompt responses (or telephone follow up). In every instance, the
deputies were described as polite, helpful and willing to "go out of their way" to resolve
an Issue.
Depending upon the incident, the interviewees believe the actions taken were appropriate.
With regard to follow up investigations, the opinions varied. In certain instances, the
complainants realize arrests or resolution may have been difficult due to a lack of
evidence and/or witnesses. In other situations, the victim/complainant may have had to
initiate the call to check on the status of a case. Most, however, alluded to the fact that
the investigators are busy and perhaps did not have the time to maintain ongoing
communication for less serious crimes.
3. Are you aware of the services currently being provided by the Carver County
Sheriffs Office?
Those surveyed generally had an understanding of the services being provided. The
CCSO is held in high regard for response to medical emergencies, traffic accidents and
participation in emergency preparedness planning. Two concerns expressed were that
more marked patrol units should be deployed to add to a visible presence within the City.
Another suggestion was the possibly of more involvement with youth in activities such as
DARE or an expansion of the school liaison programs.
School district representatives were very complimentary with the manner that deputies
respond to emergencies, calls involving students, requests to appear as guest speakers and
their knowledge of applicable sections of the Government Data Practices Act as it relates
to juveniles and mandated reporting of certain suspected crimes.
4. Other than basic police services, i.e. general patrol; traffic enforcement; and
emergency responses, do you believe there are other public safety services the Sheriff
should be, or consider p,oviding?
Consideration of additional services generated some interesting opinions. All those
surveyed regard Chanhassen as a very safe community. There were, however, subtle
references to the future growth of the City and how this may impact public safety
services. The consensus was that law enforcement levels should be adequate to pro-
actively address crime/safety issues. Most realize the future need for enhanced
investigative capabilities. One businessperson stressed the importance of assigning
"experienced, mature officers to deal with a variety of people problems."
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5. As a business person and/or resident, would you favor an increase in costs
associated with the annual contract to maintain basic and/or additional law
enforcement services?
Regarding additional costs to meet future law enforcement needs, ten of the eleven
interviewed believe this is inevitable. As Chanhassen develops, there will be a
corresponding need for public safety services. One individual stated, "While tax dollars
are limited, expenditures for education and safety must be high priorities." Another
person stated, "that while the contract costs may be high, the costs would be much higher
if the City had its own police department, and then we might not have the same number
of personnel and level of service." One person asked, "Public safety is important.... are
tax dollars really needed for dog parks?" As previously denoted, another individual
surveyed believes the residents are being "taxed twice" because of the contract with
Carver County.
6. In your opinion, what are the most serious crime and lor public safety issues
confronting the City of Chanhassen?
With regard to public safety issues confronting the City of Chanhassen, motor vehicle
traffic is a major concern at this time. During the interviews, specific roads or streets
were cited such as Highways 5, 41, 101 and 212, Coulter, Galpin and Kerber Boulevards
together with on-going violations including speed, running traffic lights and/or stop signs,
passing on the right where there is no road surface and failure to yield while turning.
The Carver County Sheriffs Office is cognizant of the community concern relative to
traffic enforcement. A component of the 2005 budget and work program was the
establishment of traffic unit. As of this writing, there has been only limited use of
directed traffic enforcement. While it is a priority of the Sheriff s Office, the new
personnel necessary to implement it have not yet completed their basic field training and
orientation. Additionally, the services of a senior deputy have been lost due to a work
related injury.
Information was also received relative to the emerging issue of child abuse, drug usage
and some subtle indictors of interest in gangs. While not statistically significant at this
time, these trends should be closely monitored. As one of the participants stated, "The
safety and protection of kids is very important." Concerns were also expressed relative to
vandalism and skate boarding on sidewalks, parking lots and school properties.
In addition to the issues listed by the citizens, the Sheriffs Office is also concerned about
the increasing number of reported daytime burglaries in Carver County. Surveillance of
neighborhoods during the day hours, traffic issues (current and future) and vandalism are
among the "target hardening" crimes the agency is attempting to address with its
deployment schemes.
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7. Other comments or factors you believe the City Council should consider in
determining future public safety/law enforcement needs.
A variety of observations and recommendations were elicited as a result of this question.
It was reiterated by those interviewed that they regard Chanhassen as a very safe
community and law enforcement services must remain a priority of the Council.
A majority believes a concerted effort should be made to increase the visibility of the
deputies, and hopefully, this will be achieved with additional personnel authorized for
2005.
With regard to future contractual funding, most favored a long-term budgeting strategy
that recognizes the needs of a developing city. It is realized that public safety services
must be delivered in a balance with other governmental responsibilities and the
respondents are confident the elected officials are cognizant of the priority most citizens
place on law enforcement.
Another suggestion was made that the city should work in a coordinated effort with the
appropriate county and state officials to review traffic patterns, evaluate existing speed
limits and study the need for future road upgrades and lor expansions.
There were references to a reported "work slowdown" initiated by two or three deputies
last year. The citizens who alluded to it stated initially it did generate concern in the
community, but believe the administration of the Sheriffs Office responded
appropriately and in a timely manner.
RECOMMENDATIONS
Based on the interviews with the community representatives, the following
recommendations are offered for the Council's consideration:
1. The periodic appointment of a citizen focus group to study public safety issues.
To assist council members in their budget deliberations and monitor community
satisfaction and service expectations, it is recommended that the City name a citizen
focus group every two years to analyze crime statistics, identify emerging crime trends
and receive suggestions from the Sheriffs Office, City Staff and other appropriate
resources to devise strategies to respond to the issues. The thoughtful and timely
contributions of such a group has the potential to ensure additional dialogue relative to
community expectations, desirable outcomes and anticipated expenditures. One person
interviewed stated that often the general community is only aware of a proposed increase
or total police appropriation after the budget has been approved. If there is more of a
citizen based input relative to law enforcement services this person believes, "we can
avoid becoming another Excelsior." (This was in reference to that City not contributing
its full portion toward the funding of a joint powers police department serving four
communities. This situation has resulted in the withdrawal of some services and negative
publicity in the area).
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Among the recommendations included in the October 13,2004 consultant's report for the
City Council were the following:
· Establish and project a one to five year strategic plan for the delivery of police
servIces.
· Determine annual and long-term costs through an agreed upon funding formula.
· Provide input and feedback mechanisms for both policy makers and community
members.
· Identify, rank and assign community priorities regarding the delivery of police
servIces.
· Measure both the effectiveness and efficiency of police services.
· Make contract adjustments, as community needs dictate.
The appointment of a focus group from time to time would be beneficial in helping to
implement and achieve these recommendations. The success and effectiveness of such a
body would require a clearly stated mission, effective leadership, timely data and a
clearly defined timeline. Costs associated with this endeavor would be minimal.
2. A specific communications strategy devised for public safety services.
In meeting with community representatives, it is apparent that a variety of sources are
used to acquire information relative to all City operations. The printed media, radio and
television and specific publications prepared by the City, such as the City Newsletter and
crime prevention information, contribute to citizen awareness. Noone interviewed was
critical of any of these communications sources, but it may behoove the City and the
Carver County Sheriff s Office to evaluate the potential to become more specific in
disseminating information relative to crime trends, the status of significant cases,
deployment schemes being used by the sheriff and the on-going opportunity for
involvement in crime prevention activities. Such a communications strategy would
compliment the activities of the recommended citizens focus group.
3. The implementation of a system to monitor the services provided by the Carver
County Sheriff's Office.
As previously denoted, there is a high degree of citizen satisfaction with the services
provided by personnel of the Sheriffs Office. We believe it would be of benefit for
elected officials, citizens and the Sheriffs Office to establish a formalized system
seeking on-going feedback of the service delivery. There are a variety of such systems in
place in other communities and we believe the costs associated with this activity would
be minimal. One such model utilizes a four or five question survey contained on a post
card that is sent to citizens on a random basis. The post card is preaddressed for return to
the City with postage being paid by the City. Data derived from this format would not
serve as a basis for employee disciplinary but rather, could be useful for the council, city
staff, management personnel of the Sheriffs Office and the members of the
recommended citizen focus group.
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ATTACHMENT A
CHANHASSEN COMMUNITY SURVEY
LAW ENFORCEMENT SERVICES
INTERVIEWEE:
STATUS:
DATE/TIME:
1. The Chanhassen City Council for 2005 authorized $1,097,948 to receive contract law
enforcement services from the Carver County Sheriff s Department. This is an increase
of $110,525 over the 2004 contract and provides for 13 deputies being assigned to the
City, an increase of two from the previous year. Are/were you aware of this contract for
services? Do you have any opinion as to this type of service arrangement?
2. Have you (or your organization) had occasion to call for law enforcement services in the
city during the past three years?
a. If yes, what was the reason for the call(s) and what is your opinion of the
response and the actions taken?
b. Iffollow-up investigation or additional services were necessary, were they
provided?
3. Are you aware of the services currently provided by the Carver County Sheriff s
Department?
4. Other than basic police services, i.e., general patrol; traffic enforcement; and, emergency
responses, do you believe there are other public safety services the Sheriff should be, or
consider, providing?
5. As a business person and/or resident, would you favor an increase in costs associated
with the annual contract to maintain basic and lor additional law enforcement services?
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6. In your opinion, what are the most serious crime and/or public safety issues confronting
the City of Chanhassen?
7. Other comments or factors you believe the City Council should consider in determining
future public safety/law enforcement needs.
8. Other:
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ATTACHMENT B
COMMUNITY REPRESENTATIVES INTERVIEWED
Mr. Gary Boyle
Chanhassen Lions Club
Ms. Judy Schmieg
Chanhassen Resident
Mr. Gary Brown
Brown Tire and Auto
Mr. Lance Schultz
Bokoo Bikes
Mr. Jack Heyl
Eckankar
Fr. Steve Ulrich
St. Hubert's Catholic Community
Mr. Bill Jacobson, Principal
Minnetonka Middle School West
Ms. Linda Walton
Chamber of Commerce
Ms. Helen Merchant, Principal
Chanhassen Elementary School
Ms. Nancy Wittman, Principal
Bluff Creek Elementary School
Mr. Paul Schlueter
Chaska School District
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DONALD E. DAVIS
7900 IDAHO CIRCLE, BROOKLYN PARK, MN 55445
TELEPHONEIFAX: 763/561-2717 - CELL PHONE: 612/490-5958
EMAIL: Don-marie-60<.iUcomcast.net
Team-oriented governmental manager with 35 years experience in the public safety and criminal justice
systems. Documented record in organizational analysis, functional agency restructuring, policy
development and personnel motivation. Has been recognized for ability to design and implement
public/private sector collaborative efforts and to address specific community, safety and social problems.
Since 2002 has worked on a part-time basis as a public safety consultant for municipal and county law
enforcement agencies.
PROFESSIONAL EXPERIENCE:
THREE RIVERS PARK DISTRICT, Plymouth, MN, Director of Public Safety 1999-2001
Appointed by Superintendent to manage the District's Department of Public Safety during a period of
transition. The park system annually attracts over two million visitors to its 28,000 acres of parks and
recreational facilities located within 160 metropolitan area municipalities.
MINNESOTA DEPARTMENT OF PUBLIC SAFETY, St. Paul, MN, Commissioner 1995-1999
Appointed by Governor Arne Carlson to manage public safety agency that provides a variety of services
through 14 functional agencies consisting of 1,900 employees. Fiscal year 1999 budget was $255 million.
Department initiated community crime prevention programs that contributed to state's 9.7% decrease in
serious crimes between 1998 and 1999.
BROOKLYN PARK POLICE DEPARTMENT, Brooklyn Park, MN, Chief of Police 1978-1995
Responsible for the overall management and administration of a municipal police department serving a
rapidly developing community. During tenure agency increased from 45 to 112 employees. Worked with
other city departments, social service agencies and the business community in the development and
implementation of community oriented policing strategies.
SOUTH LAKE MINNETONKA DEPARTMENT OF PUBLIC SAFETY, Excelsior, MN 1976-1978
Served as Chief of Police for an agency, operating under a joint powers agreement, to provide public safety
services to four suburban communities. Reported to four member coordinating committee consisting of the
mayors of the cities served. Was successful in the preparation of three federal grants which enabled the
hiring of officers, the establishment of a crime prevention officer position and creation of a youth resource
specialist position.
HENNEPIN COUNTY CRIMINAL JUSTICE COUNCIL, Minneapolis, MN 1972-1976
Assistant Director of an agency responsible for providing technical assistance in the preparation and
submission of Law Enforcement Assistance Administration (LEAA) grants, and in long range
comprehensive and coordinated planning for police, courts, corrections and community crime prevention
programs.
BROOKLYN CENTER POLICE DEPARTMENT, Brooklyn Center, MN, Police Officer
Served as police officer and was assigned as an investigator and training officer.
1967-1972
NORTH HENNEPIN COMMUNITY COLLEGE, Brooklyn Park, MN, Part-time Instructor 1973-1995
Presented introductory courses in law enforcement, criminal behavior and police management. Also acted
as faculty advisor for students in field orientation class.
DONALD E. DAVIS
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PAGE TWO
RELATED EXPERIENCE:
- Appointed as a member of the Board of Peace Officers Standards and Training (POST), 1992-1995.
- Served as a guest instructor for the League of Minnesota Cities, Minnesota Chiefs of Police Association,
the University of Wisconsin at Oshkosh, the Minnesota Bureau of Criminal Apprehension, area colleges
and in the private sector.
- Have been recognized as an expert witness in labor relations cases, policy development and police
pursuits.
- Have published articles for professional journals and in 1991 and 1992 was retained by Harper-Collins
Publishers to review the college text book CRIMINOLOGY by Dr. Hugh D. Barlow. For a period of 18
months wrote a column for a community newspaper.
- Member or past member of many professional, civic and educational organizations.
AWARDS AND RECOGNITION:
- Minnesota Chiefs of Police Association, Richard Schaller Award, March 1988.
- Designated Paul Harris Fellow by the Brooklyn Park Rotary Club, April 1989.
- Received Doug Hoppenrath, NMMC, Public Safety Achievement Award, November 2002.
- Inducted into Patrick Henry High School Hall of Fame, June 2004.
- Received North Hennepin Community College Presidential Medallion for community service, June 2004.
EDUCATION:
University of Minnesota, Minneapolis, MN
Bachelor of Science Degree, Criminal Justice Studies, June 1971
Northwestern University, Traffic Institute, Evanston, IL
Police Instructor Certification, October 1968
Have attended numerous criminal justice, law enforcement and management related classes.
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