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F-1. Chief Don Johnson, Chanhassen Fire Department Y o - 1 A CITY OF CHANIIASSEN S Chanhassen isa Community for Life-Providing for Today and Planning for Tomorrow HA � MEMORANDUM TO: Todd Gerhardt, City Manager FROM: Don Johnson—Fire Chief t7y� DATE: January 23, 2017 SUBJ: Fire Department Council Update for December 2016 Fire Department Staffing: Staffing at the end of 2016 totaled 39 of 45 paid on call firefighters. One firefighter is on medical leave and two firefighters are on military leave. In 2016, (5)firefighters retired from service and (3) resigned prior to ten years of service. Six firefighters were hired during the year and are scheduled to be fully trained by the end of February. We have started the hiring process and anticipate a start date in May of 2017. Fire Department Response: Total calls for 2016 was 690 calls, one less than 2017. We experienced a slight decrease in medical calls from 2015 and a significant increase in Dispatched and Canceled Enroute calls. Motor vehicle accidents were up slightly in comparison to 2015 as well. Most other types of calls experienced nominal fluctuation. I am currently working with Ridgeview EMS and Sheriff's Dispatch to analyze the increase in canceled calls. Significant Events from Nov/Dec included; • Assist Chaska Fire with a boat crew and incident command for a body recovery in Chaska • Assist CCSO with multiple crews over several days for a search operation on Lake Waconia • Mutual Aid requests were higher than normal in December Monthly Training: Training that occurred since my last update; • Fire Ground Command Procedures • Initial Response Procedures for structure fire response • The fire department annual meeting was held on January 9th and an outside speaker conducted training on `Dealing with Change'. • EMS Training PH 952.227.1100• www.ci.chanhassen.mn.us • FX 952.227.1110 7700 MARKET BOULEVARD • PO BOX 147 • CHANHASSEN • MINNESOTA 55317 Other Activities: • I assisted CCSO with the planning and execution of an Active Shooter Exercise at the Arboretum. The actual exercise also included Assistant Chiefs Van Asten and Murphy as role players. • Engine 13 was placed in service on November 27th and will be first out on all medical calls and used as primary response for duty crews. This vehicle replaced (2) rescue vehicles. • In January, all 800mghz radios were replaced in the fire department and public works. The replacement was based on the current radios reaching'end of life'at 15 years of service. Monthly Fire Marshal Report Investigations: No report Fire Inspections : • Inspections are being conducted at existing multi-tenant office buildings. A few minor violations were noted and owners were given 30 days to correct violations. • The Chanhassen Dinner Theater is getting bids for replacing their 30-year-old fire alarm system. • Children's Learning Adventure is complete.The Grand Opening will be around April 2017. • Plans were reviewed by Don and I for a new Japanese restaurant going in next to Cheers Liquors. • Employees at Bongard's Creamery office moved in this past Monday. Fire Education : No report Chanhassen Fire Department Calls By Month Comparison 2014 2015 2016 i • JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC Fire Calls by Type 112016 By Year 02015 298316 162 12 ---- 125 9$ 11181 34 42 29 41 20 ( 67 (__I r I 11 I 2016 Calls by Type 5% 4% 6% ' Rescue&Emergency Medical Service / ,:4;, .Alarm Calls 43% Good Intent Call o Hazardous Condition 24% Service Call . ', Fire Fe IMI CHANHASSEN FIRE DEPARTMENT TOTAL CALLS BY YEAR - 5 YEAR TABLE 750 700 690 691 650 v 600 621 1 o v £ 550 573 z 559 500 513 450 400 2011 2012 2013 2014 2015 2016 Years CNAHHASSEN FIRE DEPT. CHANHASSEN FIRE DEPARTMENT P.O. Box 97 *7610 Laredo Drive * Chanhassen, MN 55317 Bus. Phone 952-227-1200 * Minnewashta Station No. 2 * 952-474-7094 Fax 952-227-1209 Customer Comment Card Call \lo— 53'k Did the fire department respond to your call in a timely manner for the circumstances? Yes, No Were the fire personnel that responded professional(appearance/demeanor)? Yes No Were you kept informed about what was going on during the time the fire department was on scene? Yes No When the fire department left the scene,were you satisfied with your experience with them? Yes No Please put any comments below explaining your answers lbove or that would help us improve future response within our community: /2.7' re ;11921- Date of Call: October 7th, 2016 Location of Call: Preakness Lane Type of Call: Carbon Monoxide Alarm Crew: Joe Enfield, Chad Olsen,Dawn Smith, Steve Smith, Jim Van Asten CHANHASSEN FIRE DEPT. CHANHASSEN FIRE DEPARTMENT P.O. Box 97 *7610 Laredo Drive * Chanhassen, MN 55317 Bus. Phone 952-227-1200 * Minnewashta Station No. 2 * 952-474-7094 Fax 952-227-1209 Customer Comment Card Call k0— 5(02.. Did the fire department respond to your call in a `/ timely manner for the circumstances? Yes 1� No Were the fire personnel that responded �/ professional(appearance/demeanor)? Yes /\ No Were you kept informed about what was going on during the time the fire department was on scene? Yes No When the fire department left the scene,were you satisfied with your experience with them? Yes A. No Please put any comments below explaining your answers above or that would help us improve future response within our community: Date of Call: October 20th, 2016 Location of Call: Erie Avenue Type of Call: Carbon Monoxide Alarm Crew: Jack Atkins, Troon Dowds, Chad Olsen, Steve Smith 1ASEN FIRE DEPT. CHANHASSEN FIRE DEPARTMENT P.O. Box 97 *7610 Laredo Drive * Chanhassen, MN 55317 Bus. Phone 952-227-1200 * Minnewashta Station No. 2 * 952-474-7094 Fax 952-227-1209 4114 Customer Comment Card Call Ito- Gal Did the fire department respond to your call in a timely manner for the circumstances? Yes `� No Were the fire personnel that responded professional(appearance/demeanor)? Yes No Were you kept informed about what was going on during the time the fire department was on scene? Yes No When the fire department left the scene,were you satisfied with your experience with them? Yesy No Please put any comments below explaining your answers above or that would help us improve future response within our community: ' 1 ' Date of Call: November 27th,2016 Location of Call: Shoreview Court Type of Call: False Alarm Crew: Eric Formico, Jeff Galvin, Joe LeFevere, Dan O'Mara, Dawn Smith ( A! s€ 1H FIRE DEPT. CHANHASSEN FIRE DEPARTMENT P.O. Box 97 *7610 Laredo Drive * Chanhassen, MN 55317 Bus. Phone 952-227-1200 * Minnewashta Station No. 2 * 952-474-7094 Fax 952-227-1209 Customer Comment Card Call tto~(03\ Did the fire department respond to your call in a timely manner for the circumstances? Yes x No Were the fire personnel that responded professional (appearance/demeanor)? Yes X No Were you kept informed about what was going on during the time the fire department was on scene? Yes X No When the fire department left the scene,were you satisfied with your experience with them? Yes x No Please put any comments below explaining your answers above or that would help us improve future response within our community: Date of Call: November 30th, 2016 Location of Call: Laredo Drive Type of Call: Carbon Monoxide Alarm Crew: Joe LeFevere, Cody Pribble CNANHASSEN FIRE DEPT. CHANHASSEN FIRE DEPARTMENT P.O. Box 97 *7610 Laredo Drive * Chanhassen, MN 55317 Bus. Phone 952-227-1200 * Minnewashta Station No. 2 * 952-474-7094 Fax 952-227-1209 Customer Comment Card Call 16-64c% Did the fire department respond to your call in a timely manner for the circumstances? Yes No Were the fire personnel that responded professional(appearance/demeanor)? Yes No Were you kept informed about what was going on ihdo during the time the fire department was on scene? Yes", No When the fire department left the scene,were you satisfied with your experience with them? Yeg, No Please put any comments below explaining your answers above or that would help us improve future response within our community: Date of Call: December 9th, 2016 Location of Call: Fawn Hill Road Type of Call: Medical Crew: Rob Frisbie, Joe LeFevere, Dan O'Mara