Trends Over Time _ NCSCSTM THE
The National Citizen SurveyTM
Chanhassen , MN
Trends over Time
2016
NRC
ICM/
/ National Research Center Inc Leaders at the Core of Better Communities
2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500
Boulder,Colorado 80301 Washington, DC 20002
n-r-c.com • 303-444-7863 icma.org •800-745-8780
Summary
The National Citizen Survey'(The NCSTM)is a collaborative effort between National Research Center,Inc.(NRC)
and the International City/County Management Association(ICMA).The survey and its administration are
standardized to assure high quality research methods and directly comparable results across The NCS
communities.The NCS captures residents'opinions within the three pillars of a community(Community
Characteristics,Governance and Participation)across eight central facets of community(Safety,Mobility,Natural
Environment,Built Environment,Economy,Recreation and Wellness,Education and Enrichment and
Community Engagement).This report discusses trends over time,comparing the 2016 ratings for the City of
Chanhassen to its previous survey results in 2005,2007,2010 and 2013.Additional reports and technical
appendices are available under separate cover.
Trend data for Chanhassen represent important comparison data and should be examined for improvements or
declines.Deviations from stable trends over time,especially,represent opportunities for understanding how local
policies,programs or public information may have affected residents'opinions.
Meaningful differences between survey years have been noted within the following tables as being"higher"or
"lower"if the differences are greater than six percentage points between the 2013 and 2016 surveys,otherwise the
comparison between 2013 and 2016 are noted as being"similar."Additionally,benchmark comparisons for all
survey years are presented for reference.Changes in the benchmark comparison over time can be impacted by
various trends,including varying survey cycles for the individual communities that comprise the benchmarks,
regional and national economic or other events,as well as emerging survey methodologies.
Overall,ratings in Chanhassen for 2016 generally remained stable.Of the 129 items for which comparisons were
available, 116 items were rated similarly in 2013 and 2016,9 items showed a decrease in ratings and 4 showed an
increase in ratings.Notable trends over time included the following:
Ratings within Community Characteristics were generally stable over time;however,there were a few
noteworthy exceptions.Between 2013 and 2016,ratings increased for employment opportunities and the cost
of living in Chanhassen.Ratings for travel by public transportation and the availability of affordable quality
mental health care declined over time.
Four aspects within the pillar of Governance were trending downward this year.Ratings decreased from 2013
to 2016 for police services,traffic signal timing,cable television and recreation centers.
In 2016,more survey respondents reported that they had carpooled instead of driving alone and a higher
proportion of Chanhassen residents thought that the economy will have a positive impact on their income in
the coming six months.However,rates of residents who reported participating in religious or spiritual
activities,watching a local public meeting or volunteering their time to a group/activity in Chanhassen
declined over time.
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