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2.5 Cable TV Franchise Renewal CITY OF CHANHASSEN City Center Drive, PO Box 147 l1anhassen, Minnesota 55317 Phone 612.9371900 General Fax 612.9375739 'gineering Filx 612.9379152 blic Safet)1 Fax 612.934.2524 i,b wli'll'.ci.c1Ji1nIJilsJ'fII.llIn.IIS -, ",,- 0\ I j "'"'- MEMORANDUM TO: Mayor and City Council yA I k-., FROM: Don Ashworth, City Manager DATE: May 21, 1998 SUBJ: Cable Franchise Ordinance Brian Grogan, our attorney specializing in cable franchises, has continued to refine the franchise with Triax. Only minor changes have occurred. Additionally, Brian and I were able to establish a conference call with Councilman Senn. That also resulted in various changes. Brian has not been able to confirm whether all of the changes are acceptable to Triax. He will present a revised ordinance on Tuesday evening and will walk through the modifications (cross-outs/adds). Assuming that the city council does not have further questions of Mr. Grogan on Tuesday evening, approval of second (final) reading of the cable franchise ordinances is recommended. g:\mgr\cableord.doc CITY OF CHANHASSEN 690 City Center Driz1e, PO Box 147 Chilllhal1en, Mill/mota 55317 Phone 612.937.1900 General Fax 612.937.5739 Engineering hlx 612.937.9152 Public Stlfety hlx 612.934.2524 \\'0/1 11'1l'w.ci.chanhasifl/. mn.1IS A / ~- j . ''''''->i;!'::''''~~ MEMORANDUM TO: Mayor and City Council FROM: Don Ashworth, City Manager 1)vJfI J L DATE: May 6, 1998 SUBJ: Cable TV Franchise Renewal, Triax, First Reading Note: This item has been placed on the consent agenda recognizing that it is first reading of these two ordinances. It is anticipated that the city council will raise various issues which staff/consultants will address prior to the time these items are re-presented for final consideration. It is anticipated that the following people will be present: Brian Grogan, our attorney specializing in FCC/franchising rules and regulations; Jane Bremer, Triax attorney; and Paul Pecorra, Regional Manager for Triax. The following documents are attached. A brief description of each is as follows: . Cable Television Regulatory Ordinance: One of the FCC regulations is that a city must establish a generalized regulatory ordinance which would then become the basis under which any cable operator could provide service within a community. The attached "Cable Television Regulatory Ordinance" meets the FCC regulations and again becomes the basis upon which the city would negotiate with any cable provider who wished to provide cable services within the City of Chanhassen. As the Cities of Wayzata, Chanhassen, Waconia, and Mound all had similar expiration dates for their existing franchise, we carried out all ofthe negotiations for both the generalized ordinance and the city specific ordinance jointly. To the best of my knowledge, the attached general ordinance is exactly the same as previously presented to the city council; and . Cable Television Franchise Agreement: This ordinance represents the specific franchise between the City of Chanhassen and Triax Cablevision. Again, this document was jointly negotiated between the four cities. As the Wayzata franchise (previously distributed) has now been approved, the name ofWayzata has been replaced by each ofthe remaining three cities. Again, most of the language remains the same as the generalized ordinance. The specific franchise with Triax establishes exhibits of some of the additional enclosures listed below. One of the more time consuming negotiation items was the playback Mayor and City Council May 6,1998 Page 2 studio/local programming access. The FCC regulations established these costs as local programming costs which can be passed through by the provider. Our position through the entire negotiations was that Triax is currently paying these costs (salaries, equipment, space, etc.), and that these should not become "new" costs to existing customers. Following several sessions of bantering, a general agreement was reached that the 54~ being expended by Triax would become a reduction in existing bills under basic services from Triax. However, the 54~ would then reappear under the title of local programming fees, including a slight increase for equipment replacement that Triax has not carried out in a timely manner. The overall affect should be less than 30~ on a typical $30 bill; and · Lake Minnetonka, MN System Upgrade Overview: This document represents generalized specifications of how Triax will upgrade their existing services within the City of Chanhassen. For negotiation purposes, the city used the services of Dave MacKenzie of incNET to scrutinize the proposed upgrade. Mr. MacKenzie will not be present Monday evening, but his opinion is that the proposed upgrade by Triax does represent reasonable state of the art technology. The looped fiber system throughout the community should assure individual neighborhoods of continuous cable service should the line be cut at any point. The SONET technologies allows Triax to continue to use its coaxial cable investment for service to homes within that neighborhood. This design should ensure that each home can operate in a 750 MHz network. By comparison, the typical copper telephone line coming into your home operates at a 1-2 MHz; and · Larkin-Hoffman Correspondence: This document represents Triax's request for renewal of their franchise. I asked Jane to ensure that she included a construction schedule along with elements of such (attached); and · Franchise Renewal Process: This document provides an overview of requirements cities must meet in going through a franchise renewal process. (This is a skipper unless you're a nut for reading.) RECOMMENDA TION Staff recommends approval of first reading of both the general Cable Television Regulatory Ordinance as well as the ordinance specific to Triax. g: \mgr\triax franchise .doc LAW OFFICES BRIAN T. GROGAN (612) 347-0340 E-Mail: GroganB@moss-bamett.com MOSS & BARNETT A PROFESSIONAL ASSOCIATION 4800 NORWEST CENTER 90 SOUTH SEVENTH STREET MINNEAPOLIS, MINNESOTA 55402-4129 TELEPHONE 16121 347-0300 FACSIMILE (612) 339-6686 May 5, 1998 VIA MESSENGER Mr. Don Ashworth City Manager 690 Coulter Drive P.O. Box 147 Chanhassen, MN 55317 Re: Revised Franchise Documents Our File No.: 27981.3 Dear Don: Pursuant to our meeting and my recent meetings with Jane Bremer, enclosed herewith are the revised franchise documents for the City of Chanhassen, Minnesota. The key changes in the documents relate to the funding for PEG access as well as the changes proposed by Ms. Bremer in her correspondence dated April 17, 1998. Exhibit F remains open pending review of our engineer's comments by Triax. After you have had an opportunity to review this document, please feel free to contact me with any questions or concerns you may have. I plan to be in attendance at the city council meetings on Monday, May 11, 1998 and Tuesday, May 26, 1998. As we discussed, Triax Midwest Associates, L.P. and their attorney, Ms. Jane Bremer, have yet to conduct a final review . 'ofthese documents. While I do not anticipate any significant issues being raised, it is important for all parties to understand that the documents are not yet in final form until each party has had an opportunity to conduct a final review. Once again, if you should have any questions, please feel free to contact me. Very truly yours, l!~ Brian T. Grogan BTG/laa Enclosures cc: Jane Bremer 179766/1 RECEIVED MAY 0 5 1998 Cln Ur \.it1A\~t1i'\::iSEN THE CITY OF CHANHASSEN, MINNESOTA CABLE TELEVISION REGULATORY ORDINANCE MAY 5, 1998 Prepared by: BRIAN T. GROGAN, ESQ. Moss & Barnett A Professional Association 4800 Norwest Center 90 South Seventh Street Minneapolis, MN 55402-4129 (612) 347-0340 175338/1 SECTION 1.1. SECTION 1.2. SECTION 1.3. SECTION 1.4. SECTION 1.5. SECTION 1.6. SECTION 1.7. SECTION 1.8. SECTION 1.9. SECTION 1.10. SECTION 1 .11 . SECTION 1.12. SECTION 1.13. SECTION 1.14. SECTION 1.15. SECTION 1.16. SECTION 1.17. SECTION 1 .18. SECTION 1.19. SECTION 1.20. SECTION 1 .21 . SECTION 1.22. SECTION 1.23. SECTION 1.24. SECTION 1.25. SECTION 1 .26. SECTION 1.27. SECTION 1.28. SECTION 1.29. SECTION 1.30. SECTION 1.31. SECTION 1.32. SECTION 1.33. SECTION 1.34. SECTION 1.35. SECTION 1 .36. SECTION 1.37. 175338/1 TABLE OF CONTENTS I NTE NT. .............................................................. .................................. 1 DEFI N ITIONS. ....................................................................................... 1 FRANCHISE TO INSTALL AND OPERATE.............................................. 5 FRANCH ISE REQ U IRED...... ........ ........................................................... 5 TERM OF THE FRANCHiSE....................................................................5 FRANCH ISE TERRITORy.............. ..........................................................6 FEDERAL, STATE AN D CITY JURiSDiCTION.......................................... 6 FRANCH ISE NON-TRANSFERAB LE............................. ............. ..............6 CITY'S RIGHT TO PURCHASE SYSTEM. ................................................8 PURCHASE BY CITY UPON EXPIRATION OR REVOCATION. ..............8 EMERG E NCY USE.................................................................................. 9 GEOGRAPH ICAL COVERAGE. ....... ............................... .................. ......9 NONEXCLUSIVE FRANCH ISE. ........ ................................................. ......9 MULTIPLE FRANCHISES. ..................................................................... 10 FRANCH ISE APPLICATIONS................................................... ............. 11 CONSIDERATION OF INITIAL APPLICATIONS. .................................. 12 F RANCH ISE RE N EW AL........................................................................ 12 CONSUMER PROTECTION AND SERVICE STANDARDS. ................... 12 RATE REGULATION. ........................................................................... 15 FRANCH ISE FEE................................................................................... 1 5 DESIGN AND CONSTRUCTION REQUIREMENTS. ............................. 16 TECH N ICAL STAN DARDS... ...................... .............. ............................ 19 TRIMMI NG OF TREES. ........................................................................ 20 USE OF GRANTEE FACILITIES. ............................................................ 20 PROG RAMMI NG DECISIONS. ...................... ...................................... 20 IN DEMN IF ICA TION. ............. .............................................................. 20 INS U RANCE. ....................................................................................... 21 RECORDS REQUIRED AND GRANTOR'S RIGHT TO INSPECT. ..........22 AN N UAL REPORTS. ............................................................................ 23 FRANCH ISE VIOLATION. ............................................. ............... ........23 FORCE MAJEURE; GRANTEE'S INABILITY TO PERFORM. ...................24 ABANDONMENT OR REMOVAL OF FRANCHISE PROPERTY. ...........24 EXTENDED OPERATION AND CONTINUITY OF SERVICES................ 25 RECEIVERSH IP AN D FORECLOSURE..................... ................... ...........26 RIGHTS RESERVED TO GRANTOR...................................................... 26 RIG HTS OF IN DIVI DUALS. ............................... ..................................26 SEVE RAB I LITY. .................................................................................... 28 ORDINANCE NO. THE CITY COUNCIL OF THE CITY OF CHANHASSEN, MINNESOTA DOES HEREBY ORDAIN AS FOLLOWS: The fol/owing Chapter is added to the City of Chanhassen, MN Municipal Code: CHAPTER CABLE TELEVISION REGULATORY ORDINANCE SECTION 1.1. INTENT. a. The City of Chanhassen, Minnesota, pursuant to Applicable Laws, is authorized to grant one or more nonexclusive Franchises to construct, operate, maintain and reconstruct Cable Television Systems within the City limits. b. The City Council finds that the development of Cable Television Systems has the potential of having great benefit and impact upon the residents of the City. Because of the complex and rapidly changing technology associated with cable television, the City Council further finds that the public convenience, safety and general welfare can best be served by establishing regulatory powers which should be vested in the City or such Persons as the City shall designate. It is the intent of this Ordinance and subsequent amendments to provide for and specify the means to attain the best possible cable television service to the public and any Franchises issue~ pursuant to this Ordinance shall be deemed to include this finding as an integral part thereof. SECTION 1.2. DEFINITIONS. For the purpose of this Ordinance, the following terms, phrases, words and their derivations shall have the meaning given herein. Words used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. All capitalized terms used in the definition of any other term shall have their meaning as otherwise defined in this Section. The words "shall" and "will" are mandatory and "may" is permissive. Words not defined shall be given their common and ordinary meaning. a. "Applicable Laws" means any law, statute, charter, ordinance, rule, regulation, code, license, certificate, franchise, permit, writ, ruling, award, executive order, directive, requirement, injunction (whether temporary, preliminary or permanent), judgment, decree or other order issued, executed, entered or deemed applicable by any Governmental Authority. b. "Basic Cable Service" means any service tier which includes the retransmission of local television broadcast signals. Basic Cable Service as defined herein shall not be inconsistent with 47 USe. 9 543(b)(7)(1993). 175338/1 c. "Cable Act" means the Cable Communications Policy Act of 1984, Pub. L. No. 98-549, 98 Stat. 2779 (1984) (codified at 47 U.s.e. SS 521-611 (1982 & Supp. V 1987)) as amended by the Cable Television Consumer Protection and Competition Act of 1992, Pub. L. No. 102-385 and the Telecommunications Act of 1996, Pub. L. No. 104-458 and as the same may, from time to time, be amended. d. "Cable Television Svstem," "Svstem" or "Cable System" means a facility, consisting of a set of closed transmission paths and associated signal generation, reception and control equipment that is designed to provide Cable Service which includes video programming and which is provided to multiple Subscribers within a community, but such term does not include: 1. A facility that serves only to retransmit the television signals of one (1) or more television broadcast stations; 2. A facility that serves subscribers without using any public rights-of- way; 3. A facility of a common carrier which is subject, in whole or in part, to the provisions of 47 U,S'e. 99 201-226, except that such facility shall be considered a Cable System (other than for purposes of 47 U.S.e. 9 541) to the extent such facility is used in the transmission of video programming directly to subscribers; unless the extent of such use is solely to provide interactive on-demand services; 4. Act; or An open video system that complies with Section 653 of the Cable 5. Any facilities of any electric utility used solely for operating its electric utility system. e. "Cable Service" means: 1. The one-way transmission to Subscribers of (i) video programming, or (ii) other programming service; and 2. Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. f. "Channel" or "Cable Channel" means a portion of the electromagnetic frequency spectrum which is used in a Cable System and which is capable of delivering a television Channel as defined by the ~ederal Communications Commission. g. "Council" means the City Council of the City of Chanhassen, Minnesota. h. "Franchise" means an initial authorization, or renewal thereof, issued by the City, whether such authorization is designated as a Franchise, permit, license, resolution, 175338/1 2 contract, certificate, agreement or otherwise, which authorizes the construction or operation of a Cable System over publicly owned rights-of-way. i. "Franchise Agreement" means a Franchise granted pursuant to this Ordinance containing the specific provisions of the Franchise granted, including references, specifications, requirements and other related matters. j. "Franchise Fee" means any tax, fee or assessment of any kind imposed by the City or any other Governmental Authority on a Grantee or cable Subscriber, or both, solely because of their status as such. The term "Franchise Fee" does not include: (i) any tax, fee or assessment of general applicability (including any such tax, fee or assessment imposed on both utilities and cable operators or their services but not including a tax, fee, or assessment which is unduly discriminatory against cable operators or cable subscribers); (ij) capital costs which are required by the Franchise Agreement to be incurred by the Grantee for PEG Access Facilities; (iii) requirements or charges incidental to the awarding or enforcing of the Franchise, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties or liquidated damages; or (iv) any fee imposed under Title 17 of the United States Code. k. "Governmental Authority" means any Court or other federal, state, county, municipal or other governmental department, commission, board, agency or instrumentality. I. "Grantee" means any Person receiving a Franchise pursuant to this Ordinance and its agents, employees, officers, designees, or any lawful successor, transferee or assignee. m. "Grantor" or "City" means the City of Chanhassen, Minnesota as represented by the Councilor any delegate acting within the scope of its jurisdiction. The City Administrator shall be responsible for the continuing administration of the franchise. n. "Gross Revenues" means all revenue received directly or indirectly by the Grantee, its affiliates, subsidiaries, parents, or any Person in which Grantee has a financial interest of five percent (5%) or more arising from or attributable, to the provision of Cable Service by the Grantee within the City including, but not limited to, monthly fees charged to Subscribers for Basic Cable Service; monthly fees charged to Subscribers for any optional service; monthly fees charged to Subscribers for any tier of service other than Basic Cable Service; Installation, disconnection and reconnection fees; leased Channel fees; converter and remote revenues; advertising revenues; and revenues from home shopping Channels. Gross Revenues shall be the basis for computing the Franchise Fees imposed pursuant to Section 1.20 hereof. Grantee shall not be required to pay a franchise fee on gross revenues derived from any Person receiving free Cable Service pursuant to a Franchise Agreement. Gross Revenues shall include franchise fees collected by Grantee on behalf of the City. o. "Initial Service Area" means the area of the City which will receive Cable Service initially, as set forth in any Franchise Agreement. 175338/1 3 p. "Installation" means the connection of the System to a Subscriber and the provision of Cable Service. q. "Normal Business Hours" means those hours during which most similar businesses in the City are open to serve customers. In all cases, "Normal Business Hours" must include some evening hours at least one night per week and/or some weekend hours. r. "Normal Operating Conditions" means those service conditions which are within the control of the Grantee. Those conditions which are not within the control of the Grantee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of the Grantee include, but are not limited to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand periods, and maintenance or upgrade of the System. s. "Person" means any individual or any association, firm, general partnership, limited partnership, joint stock company, joint venture, trust, corporation, limited liability company or other legally recognized entity, private or public, whether for-profit or not-for- profit. t. "Public. Educational or Government Access Facilities" or "PEG Access Facilities" means: 1. use; and Channel capacity designated for public, educational or governmental 2. Facilities and equipment for the use of such Channel capacity. u. "Section" means any Section, subsection or provision of this Ordinance. v. "Service Area" or "Franchise Area" means the entire geographic area within the City as it is now constituted or may in the future be constituted, unless otherwise specified in the Franchise Agreement. w. "Service Interruption" means the loss of picture or sound on one or more Cable Channels. x. "State" means the State of Minnesota. y. "Street" or "publiclv owned right of wav" means each of the following which have been dedicated to the public or are hereafter dedicated to the public and maintained under public authority or by others arid located within the City limits: streets, roadways, highways, avenues, lanes, alleys, sidewalks, easements, rights-of-way and similar public property and areas that the Grantor shall permit to be included within the definition of Street from time to time. 175338/1 4 z. "Subscriber" means any Person who or which lawfully elects to subscribe to, for any purpose, a service provided by the Grantee by means of or in connection with the Cable System whether or not a fee is paid for such service. SECTION 1.3. FRANCHISE TO INSTAll AND OPERATE. a. A Franchise granted by the City under the provisions of this Ordinance shall encompass the following purposes: 1. To engage in the business of providing Cable Service, and such other lawful services as may be permitted by the City, to Subscribers within the Service Area. 2. To erect, install, construct, repair, rebuild, reconstruct, replace, maintain and retain cables, lines, related electronic equipment, supporting structures, appurtenances and other property in connection with the operation of a Cable System in, on, over, under, upon, along and across Streets within the Service Area. 3. To maintain and operate said Franchise properties for the origination, reception, transmission, amplification and distribution of television and radio signals for the delivery of Cable Services. 4. To set forth the obligations of a Grantee under the Franchise Agreement. b. Nothing contained in this Ordinance relieves a Person from liability arising out of failure to exercise reasonable care to avoid injuring Grantee's facilities while performing work connected with grading, regarding or changing the line of a Street or public place or with the construction or reconstruction of a sewer or water system. SECTION 1.4. FRANCHISE REQUIRED. It shall be unlawful for any Person, other than the City unless specifically required by Applicable Laws, to construct, install or operate a Cable Television System in the City in, on, over, under, upon, along or across any Street or publicly owned right of way without a Franchise properly granted pursuant to the provisions of this Ordinance. SECTION 1.5. TERM OF THE FRANCHISE. a. A Franchise granted her.eunder shall be for the term established in the Franchise Agreement and shall not exceed fifteen (15) years. b. A Franchise granted hereunder may be renewed upon application by the Grantee pursuant to the provisions of this Ordinance and Applicable Laws. 175338/1 5 SECTION 1.6. FRANCHISE TERRITORY. Any Franchise granted pursuant to this Ordinance shall be valid within the Service Area. SECTION 1.7. FEDERAL, STATE AND CITY JURISDICTION. a. This Ordinance shall be construed in a manner consistent with Applicable Laws. b. This Ordinance shall apply to all Franchises granted or renewed after the effective date of this Ordinance. This Ordinance shall further apply to the extent permitted by Applicable Laws to all existing Franchises granted prior to the effective date of this Ordinance. c. The rights of all Grantees are subject to the policing powers of the City to adopt and enforce ordinances necessary to the health, safety and welfare of the public. All Grantees shall comply with all Applicable Laws enacted by the City pursuant to that power. d. No Grantee shall be relieved of its obligation to comply with any of the provisions of this Ordinance or any Franchise granted pursuant to this Ordinance by reason of any failure of the City to enforce prompt compliance. e. This Ordinance and any Franchise granted pursuant to this Ordinance shall be construed and enforced in accordance with the substantive laws of the City, State of Minnesota and applicable federal laws, including the Cable Act. f. This Ordinance together with any Franchise granted hereunder shall comply with the Minnesota franchise standards contained in Minnesota Statutes Section 238.084. g. Grantee and the City shall conform to state laws and rules regarding cable communications not later than one year after they become effective, unless otherwise stated, and shall conform to federal laws and regulations regarding cable communications as they become effective. SECTION 1.8. FRANCHISE NON-TRANSFERABLE. a. Grantee shall not voluntarily or involuntarily, by operation of law or otherwise, sell, assign, transfer, lease, sublet or otherwise dispose of, in whole or in part, the Franchise and/or Cable System or any of the rights or privileges granted by the Franchise, without the prior written consent of the Council and then only upon such terms and conditions as may be prescribed by the Council with regard to the proposed transferee's legal, technical and financial qualifications, which consent shall not be unreasonably denied or delayed. Any attempt to sell, assign, transfer, lease, sublet or otherwise dispose of all or any part of the Franchise and/or Cable System or Grantee's rights therein without the prior written consent of the Council shall be null and void and 175338/1 6 shall be grounds for termination of the Franchise pursuant to Section 1.30 hereof and the applicable provisions of any Franchise Agreement. b. Without limiting the nature of the events requiring the Council's approval under this Section, the following events shall be deemed to be a sale, assignment or other transfer of the Franchise and/or Cable System requiring compliance with this Section: (i) the sale, assignment or other transfer of all or a majority of Grantee's assets or the assets comprising the Cable System to any Person; (ii) the merger of the Grantee or any of its parents with or into another Person (including the merger of Grantee or any parent with or into any parent or subsidiary corporation or other Person); (iii) the consolidation of the Grantee or any of its parents with any other Person; (iv) the creation of a subsidiary corporation or other entity; (v) the sale, assignment or other transfer of capital stock or partnership, membership or other equity interests in Grantee or any of its parents by one or more of its existing shareholders, partners, members or other equity owners so as to create a new Controlling Interest in Grantee; (vi) the issuance of additional capital stock or partnership, membership or other equity interest by Grantee or any of its parents so as to create a new Controlling Interest in Grantee; and (vii) the entry by the Grantee into an agreement with respect to the management or operation of the Grantee, any of Grantee's parents and/or the System or the subsequent amendment thereof. The term "Controlling Interest" as used herein is not limited to majority equity ownership of the Grantee, but also includes actual working control over the Grantee, any parent of Grantee and/or the System in whatever manner exercised. c. Grantee shall notify Grantor in writing of any foreclosure or any other judicial sale of all or a substantial part of the property and assets comprising the Cable System of the Grantee or upon the termination of any lease or interest covering all or a substantial part of said property and assets. Such notification shall be considered by Grantor as notice that a change in control or ownership of the Franchise has taken place and the provisions under this Section governing the consent of Grantor to such change in control or ownership shall apply. d. For the purpose of determining whether it shall consent to such change, transfer or acquisition of control, Grantor may inquire into the qualifications of the prospective transferee or controlling party, and Grantee shall assist Grantor in any such inquiry. In seeking Grantor's consent to any change of ownership or control, Grantee shall have the responsibility of insuring that the transferee completes an application in form and substance reasonably satisfactory to Grantor, which application shall include the information required under this Ordinance and Applicable Laws. The transferee shall be required to establish to the satisfaction of the City that it possesses the legal, technical and financial qualifications to operate and. maintain the System and comply with all Franchise requirements for the remainder of the term of the Franchise. If, after considering the legal, financial, character and technical qualities of the transferee and determining that they are satisfactory, the Grantor finds that such transfer is acceptable, the Grantor shall permit such transfer and assignment of the rights and obligations of such Franchise as may be in the 175338/1 7 public interest. The consent of the Grantor to such transfer shall not be unreasonably denied. e. Any financial institution having a security interest in any and all of the property and assets of Grantee as security for any loan made to Grantee or any of its affiliates for the construction and/or operation of the Cable System must notify the Grantor that it or its designee satisfactory to the Grantor shall take control of and operate the Cable Television System, in the event of a default in the payment or performance of the debts, liabilities or obligations of Grantee or its affiliates to such financial institution. Further, said financial institution shall also submit a plan for such operation of the System within thirty (30) days of assuming such control that will insure continued service and compliance with all Franchise requirements during the term the financial institution or its designee exercises control over the System. The financial institution or its designee shall not exercise control over the System for a period exceeding one (1) year unless extended by the Grantor in its discretion and during said period of time it shall have the right to petition the Grantor to transfer the Franchise to another Grantee. f. In addition to the aforementioned requirements in this Section 1.8, the City and Grantee shall, at all times, comply with the requirements of Minnesota Statutes Section 238.083 regarding the sale or transfer of a franchise and with all other Applicable Laws. SECTION 1.9. CITY'S RIGHT TO PURCHASE SYSTEM. The City shall have a right of first refusal to purchase the Cable System in the event the Grantee receives a bona fide offer to purchase the Cable System from any Person. Bona fide offer as used in this Section means a written offer which has been accepted by Grantee, subject to the City's rights under this Ordinance and any Franchise Agreement. The price to be paid by the City shall be the amount proyided for in the bona fide offer, including the same terms and conditions as the bona fide offer. The City shall notify Grantee of its decision to purchase within sixty (60) days of the City's receipt from Grantee of a copy of the written bona fide offer and such other relevant and pertinent information as the City shall deem appropriate. SECTION 1.10. PURCHASE BY CITY UPON EXPIRATION OR REVOCATION. Consistent with Section 627 of the Cable Act and all other Applicable Laws, at the expiration, cancellation, revocation or termination of any Franchise Agreement, the City shall have the option to purchase, condemn or otherwise acquire and hold the Cable System. 175338/1 8 SECTION 1.11. EMERGENCY USE. In the case of any emergency or disaster, Grantee shall, upon request of the City or emergency management personnel, make its Cable System and related facilities available to the City for emergency use. SECTION 1.12. GEOGRAPHICAL COVERAGE. a. Grantee shall design, construct and maintain the Cable Television System to have the capability to pass every dwelling unit in the Service Area, subject to any Service Area line extension requirements of the Franchise Agreement. b. After service has been established by activating trunk and/or distribution cables for any Service Area, Grantee shall provide Cable Service to any requesting Subscriber within that Service Area within thirty (30) days from the date of request, provided that the Grantee is able to secure all rights-of-way necessary to extend service to such Subscriber within such thirty (30) day period on reasonable terms and conditions. c. No Subscriber shall be refused service arbitrarily. However, for unusual circumstances such as the existence of more than 150 feet of distance from distribution cable to connection of service to Subscribers, or a density equivalent of less than 40 homes per mile, service may be made available on the basis of a capital contribution in aid of construction, including cost of material, labor and easements. For the purpose of determining the amount of capital contribution in aid of construction to be borne by the Grantee and Subscribers in the area in which service may be expanded, the Grantee will contribute an amount equal to the construction and other costs per mile, multiplied by a fraction whose numerator equals the actual number of residences per mile, and whose denominator equals 40 residences. Subscribers who request service hereunder, will bear the remainder of the construction and other costs on a pro rata basis. The Grantee may require that the payment of the capital contribution in aid of construction borne by such potential subscribers be paid in advance. d. Grantee shall immediately bury all drops to subscribers dwellings when required by local construction standards. In the event the ground is frozen or otherwise unsuitable to permit immediate burial, Grantee shall be permitted to delay such burial until the ground becomes suitable for burial and shall complete said burial no later than June 151 of each year. SECTION 1.13. NONEXCLUSIVE FRANCHISE. Any Franchise granted under tliis Ordinance shall be nonexclusive. The Grantor specifically reserves the right to grant, at any time, such additional Franchises for a Cable Television System as it deems appropriate on terms and conditions no more favorable nor less burdensome than those imposed in previously granted Franchises, subject to 175338/1 9 Applicable Laws. The Grantor also specifically reserves the right to operate a municipal Cable Television System pursuant to Applicable Laws. SECTION 1.14. MULTIPLE FRANCHISES. a. Grantor may grant one or more Franchises for a Service Area. Grantor may, in its sole discretion, limit the number of Franchises granted, based upon, but not necessarily limited to, the requirements of Applicable Laws and specific local considerations; such as: 1. The capacity of the public rights-of-way to accommodate multiple coaxial cables in addition to the cables, conduits and pipes of the utility systems, such as electrical power, telephone, gas and sewage. 2. The impact on the City of having multiple Franchises. 3. The disadvantages that may result from Cable System competition, such as the requirement for multiple pedestals on residents' property, and the disruption arising from numerous excavations of the rights-of-way. 4. The financial capabilities of the applicant and its guaranteed commitment to make necessary investment to erect, maintain and operate the proposed System for the duration of the Franchise term. b. Each Grantee awarded a Franchise to serve the entire City shall offer service to all residences in the City, in accordance with construction and service schedules mutually agreed upon between Grantor and Grantee, and consistent with Applicable Laws. c. The City may, in its sole discretion, require developers of new residential housing with underground utilities to provide conduit to accommodate cables for a minimum of two (2) Cable Systems in accordance with the provisions of Section 1.21 (d). d. Grantor may require that any new Grantee be responsible for its own underground trenching and the costs associated therewith, if, in Grantor's opinion, the rights-of-way in any particular area cannot feasibly and reasonably accommodate additional cables. e. Any additional Franchise granted by the City to provide Cable Service in a part of the City in which a Franchise has already been granted and where an existing Grantee is providing service shall require the new Grantee to provide service throughout its Service Area within a reasonable ti_me and in a sequence which does not discriminate against lower income residents. 175338/1 10 SECTION 1.15. FRANCHISE APPLICATIONS. Any Person, other than the City unless specifically required by Applicable Laws, desiring an initial Franchise for a Cable Television System shall file an application with the City. A reasonable nonrefundable application fee in an amount established by the City shall accompany the initial application. Such application fee shall not be deemed to be "franchise fees" within the meaning of Section 622 of the Cable Act (47 U.S.c. 9 542), and such payments shall not be deemed to be (i) "payments in kind" or any involuntary payments chargeable against the Franchise Fees to be paid to the City by Grantee pursuant to Section 1.20 hereof and applicable provisions of a Franchise Agreement, or (ii) part of the Franchise Fees to be paid to the City by Grantee pursuant to Section 1.20 hereof and applicable provisions of a Franchise Agreement. An application for an initial Franchise for a Cable Television System shall be in a form reasonably acceptable to Grantor and shall contain, where applicable: a. A statement as to the proposed Service Area. b. A resume of prior history of applicant, including the legal, technical and financial expertise of applicant in the cable television field. c. A list of the general and limited partners of the applicant, if a partnership, or the shareholders, if a corporation. d. The percentage ownership of the applicant of each of its partners, shareholders or other equity owners; e. A list of officers, directors and managing employees of applicant or its general partner, as applicable, together with a description of the background of each such Person; f. The names and addresses of any parent or subsidiary of applicant or any other business entity owning or controlling applicant in whole or in part, or owned or controlled in whole or in part by applicant; g. A current financial statement of applicant verified by an audit or otherwise certified to be true, complete and correct to the reasonable satisfaction of the City; h. Proposed construction and service schedule. I. Any additional informa~ion that the City deems applicable. 175338/1 11 SECTION 1.16. CONSIDERATION OF INITIAL APPLICATIONS. a. Upon receipt of any application for an initial Franchise, the City Administrator shall prepare a report and make his or her recommendations respecting such application to the City Council. b. A public hearing shall be set prior to any initial Franchise grant, at a time and date approved by the Council. Within thirty (30) days after the close of the hearing, the Council shall make a decision based upon the evidence received at the hearing as to whether or not the Franchise(s) should be granted, and, if granted subject to what conditions. The Council may grant one (1) or more initial Franchises, or may decline to grant any Franchise. SECTION 1.17. FRANCHISE RENEWAL. Franchise renewals shall be in accordance with Applicable Laws. Grantor and Grantee, by mutual consent, may enter into renewal negotiations at any time during the term of the Franchise. To the extent consistent with Applicable Laws, a reasonable non- refundable renewal application fee in an amount established by the City may be required to accompany any renewal application. Such application fee shall not be deemed to be "franchise fees" within the meaning of Section 622 of the Cable Act (47 U.S.c. 9 542), and such payments shall not be deemed to be (i) "payments iil kind" or any involuntary payments chargeable against the Franchise Fees to be paid to the City by Grantee pursuant to Section 1.20 hereof and applicable provisions of a Franchise Agreement, or (ii) part of the Franchise Fees to be paid to the City by Grantee pursuant to Section 1.20 hereof and applicable provisions of a Franchise Agreement. SECTION 1.18. CONSUMER PROTECTION AND SERVICE STANDARDS. Grantee shall maintain a convenient local customer service or bill payment location for receiving Subscriber payments. Grantee shall also maintain or arrange for a location where equipment can be dropped-off or exchanged as is necessary or, in the alternative, establish a system for having Subscriber equipment picked-up at the Subscriber residence free-of-charge. Grantee shall also provide the necessary facilities, equipment and personnel to comply with the following consumer protection standards under Normal Operating Conditions: a. Cable System office hours and telephone availabilitv: 1. Grantee will maintain a local, toll-free or collect call telephone access line which will be available to its Subscribers 24 hours a day, seven (7) days a week. (i) Trained Grantee representatives will be available to respond to customer telephone inquiries during Normal Business Hours. 175338/1 12 (ii) After Normal Business Hours, the access line may be answered by a service or an automated response system, including an answering machine. Inquiries received after Normal Business Hours must be responded to by a trained Grantee representative on the next business day. 2. Under Normal Operating Conditions, telephone answer time by a customer representative, including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall be met no less then ninety (90%) percent of the time under Normal Operating Conditions, measured on a quarterly basis. 3. The Grantee will not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply. 4. Under Normal Operating Conditions, the customer will receive a busy signal less than three percent (3%) of the time. 5. Customer service center and bill payment locations will be open at least during Normal Business Hours. b. Installations. outages and service calls. Under Normal Operating Conditions, each of the following four standards will be met no less than ninety-five percent (95%) of the time measured on a quarterly basis: 1. Standard Installations will be performed within seven (7) business days after an order has been placed. "Standard" Installations are those that are located up to 125 feet from the existing distribution system. 2. Excluding conditions beyond the control of Grantee, Grantee will begin working on "service interruptions" promptly and in no event later than 24 hours after the interruption becomes known. The Grantee must begin actions to correct other service problems the next business day after notification of the service problem. 3. The "appointment window" alternatives for Installations, service calls, and other Installation activities will be either a specific time or, at maximum, a four- hour time block during Normal Business Hours. (The Grantee may schedule service calls and other Installation activities outside of Normal Business Hours for the express convenience of the customer.) 4. Grantee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. 175338/1 13 5. If Grantee's representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted prior to the time of the scheduled appointment. The appointment will be rescheduled, as necessary, at a time which is convenient for the customer. c. Communications between Grantee and Subscribers: 1. Notifications to Subscribers: (i) The Grantee shall provide written information on each of the following areas at the time of Installation of service, at least annually to all Subscribers, and at any time upon request: (A) Products and services offered; (B) Prices and options for programming services and conditions of subscription to programming and other services; (C) Installation and service maintenance policies; (D) Instructions on how to use the Cable Service; (E) Channel positions of the programming carried on the System; and (F) Billing and complaint procedures, including the address and telephone number of the Grantee's office within the Service Area. (ii) Customers will be notified of any changes in rates, programming services or channel positions as soon as possible in writing. Notice must be given to Subscribers a minimum of thirty (30) days in advance of such changes if the changes are within the control of the Grantee. In addition, the Grantee shall notify subscribers thirty (30) days in advance of any significant changes in the other information required by this Section 1.18(c)(1 )(i). Grantee shall not be required to provide prior notice of any rate changes as a result of a regulatory fee, franchise fee, or other fees, tax, assessment or charge of any kind imposed by any federal agency, state or franchising authority on the transaction between the operator and the subscriber. 2. Billing: (i) Bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits. 175338/1 14 (ii) In case of a billing dispute, the Grantee must respond to a written complaint from a Subscriber within thirty (30) days. 3. Refunds: Refund checks will be issued promptly, but no later than either: (i) The customer's next billing cycle following resolution of the request or thirty (30) days, whichever is earlier, or (ij) The return of the equipment supplied by the Grantee if service is terminated. 4. Credits: Credits for service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted. Grantee shall provide City with a quarterly customer service compliance report specific to the system serving the City of Chanhassen in a form mutually agreed to, which report shall, at a minimum, describe in detail Grantee's compliance with each and every term and provision of this Section 1.18 and any additional customer service requirements contained in Grantee's Franchise and shall outline and summarize all subscriber complaints received by Grantee during the preceding calendar quarter. SECTION 1.19. RATE REGULATION. The City reserves the right to regulate rates for Basic Cable Service and any other services offered over the Cable System, to the extent not prohibited by Applicable Laws. The Grantee shall be subject to the rate regulation provisions provided for herein, and those of the Federal Communications Commission (FCC) at 47 C.F.R., Part 76, Subpart N, as the same may be amended from time to time. The City shall follow the rules relating to cable rate regulation promulgated by the FCC at 47 C.F.R., Part 76, Subpart N, as the same may be amended from time to time. SECTION 1.20. FRANCHISE FEE. a. Following the issuance and acceptance of a Franchise, the Grantee shall pay to the Grantor a Franchise Fee in the amount set forth in the Franchise Agreement. b. The Grantor, on an annual basis, shall be furnished a statement within ninety (90) days of the close of the calendar year, certified by the Company controller or chief financial officer, reflecting the total amounts of Gross Revenues and all payments, and computations of the Franchise Fee for- the previous calendar year. Upon ten (10) days prior written notice, Grantor shall have the right to conduct an independent audit of Grantee's records. If such audit indicates a Franchise Fee underpayment of five percent (5%) or more, the Grantee shall assume all of City's out-of-pocket costs associated with the conduct of such an audit and shall remit to Grantor all applicable Franchise Fees due and payable 175338/1 15 together with interest thereon at the lesser of the maximum rate permitted by Applicable Laws or 18% per annum. c. Except as otherwise provided by law, no acceptance of any payment by the Grantor shall be construed as a release or as an accord and satisfaction of any claim the Grantor may have for further or additional sums payable as a Franchise Fee under this Ordinance or any Franchise Agreement or for the performance of any other obligation of the Grantee. d. In the event that any Franchise Fee payment or recomputed amount is not made on or before the dates specified in the Franchise Agreement, Grantee shall pay as additional compensation an interest charge, computed from such due date, at an annual rate equal to the lesser of the maximum rate permitted by Applicable Laws or 18% per annum during the period for which payment was due. e. Franchise Fee payments shall be made in accordance with the schedule indicated in the Franchise Agreement. SECTION 1.21. DESIGN AND CONSTRUCTION REQUIREMENTS. a. Grantee shall not construct any Cable System facilities until Grantee has secured the necessary permits from Grantor, or other applicable Governmental Authorities. b. In those areas of the City where transmission or distribution facilities of all the public utilities providing telephone and electric power service are underground, the Grantee likewise shall construct, operate and maintain its transmission and distribution facilities therein underground. c. In those areas of the City where Grantee's cables are located on the above- ground transmission or distribution facilities of the public utility providing telephone or electric power service, and in the event that the facilities of both such public utilities subsequently are placed underground, then the Grantee likewise shall construct, operate and maintain its transmission and distribution facilities underground, at Grantee's cost. Certain of Grantee's equipment, such as pedestals, amplifiers and power supplies, which normally are placed above ground, may continue to remain in above-ground closures, however, the City specifically reserves all of its rights to approve above-ground or underground locations for pedestals subject to Applicable Laws. d. In new residential developments in which all the electric power and telephone utilities are underground, the City may, in its sole discretion, require that the following procedure apply with respect to access to and utilization of underground easements: 1. The developer shall be responsible for contacting and surveying all Grantees to ascertain which Grantees desire (or, pursuant to the terms and provisions of this Ordinance and any Franchise Agreement, may be required) to 175338/1 16 provide Cable Service to that development. The developer may establish a reasonable deadline to receive responses from Grantees. The final development map shall indicate the Grantees which have agreed to serve the development. 2. If one (1) or more Grantees wish to provide service within all or part of the development, they shall be accommodated in the joint utilities trench on a nondiscriminatory shared basis. If fewer than two (2) Grantees indicate interest, the developer shall provide conduit to accommodate a minimum of two (2) sets of cable television cables and dedicate to the City any initially unoccupied conduit. The developer shall be entitled to recover the cost of such initially unoccupied conduit in the event that Grantor subsequently leases or sells occupancy or use rights to any Grantee. 3. The developer shall provide at least ten (10) business days notice of the date that utility trenches will be open to the Grantees that have agreed to serve the development. When the trenches are open, such Grantees shall have two (2) business days to begin the Installation of their cables, and five (5) business days after beginning Installation to complete Installation. 4. The final development map shall not be approved until the developer submits evidence that: A. It has notified each Grantee that underground utility trenches are to open as of an estimated date, and that each Grantee will be allowed access to such trenches, including trenches from proposed Streets to individual homes or home sites, on specified nondiscriminatory terms and conditions; and B. It has received a written notification from each Grantee that the Grantee intends to install its facilities during the open trench period on the specified terms and conditions, or such other terms and conditions as are mutually agreeable to the developer and Grantee, or has received no reply from a Grantee within ten (10) days after its notification to such Grantee, in which case the Grantee will be deemed to have waived its opportunity to install its facilities during the open trench period. 5. Sharing the joint utilities trench shall be subject to compliance with State regulatory agency and utility standards. If such compliance is not possible, the developer shall provide a separate trench for the cable television cables, with the entire cost shared among the participating Grantee(s). With the concurrence of the developer, the affected utilities and the Grantees, alternative Installation procedures, such as the use of deeper trenches, may be utilized, subject to the requirements of Applicable Laws. 175338/1 17 6. Any Grantee wishing to serve an area where the trenches have been closed shall be responsible for its own trenching and associated costs and shall repair all property to the condition which existed prior to such trenching. e. Construction Codes and Permits. 1. Grantee shall obtain all necessary permits from City before commencing any construction upgrade or extension of the System, including the opening or disturbance of any Street, or private or public property within City. Grantee shall strictly adhere to all state and local laws and building and zoning codes currently or hereafter applicable to construction, operation or maintenance of the System in City and give due consideration at all times to the aesthetics of the property. 2. The City shall have the right to inspect all construction or installation work performed pursuant to the provisions of the Franchise and to make such tests at its own expense as it shall find necessary to ensure compliance with the terms of the Franchise and applicable provisions of local, state and federal law. f. Reoair of Streets and Prooertv. Any and all Streets or public property or private property, which are disturbed or damaged during the construction, repair, replacement, relocation, operation, maintenance or reconstruction of the System shall be promptly and fully restored by Grantee, at its expense, to a condition as good as that prevailing prior to Grantee's work, as approved by City in the case of Streets and other public property. If Grantee shall fail to promptly perform the restoration required herein, City shall have the right to put the streets, public, or private property back into good condition. City reserves its rights to pursue reimbursement for such restoration from Grantee. g. Conditions on Street Use. 1. Nothing in this Franchise shall be construed to prevent City from constructing, maintaining, repairing or relocating sewers; grading, paving, maintaining, repairing, relocating and/or altering any Street; constructing, laying down, repairing, maintaining or relocating any water mains; or constructing, maintaining, relocating, or repairing any sidewalk or other public work. 2. All System transmission and distribution structures, lines and equipment erected by the Grantee within City shall be located so as not to obstruct or interfere with the proper use of Streets, alleys and other public ways and places, and to cause minimum interference with the rights of property owners who abut any of the said Streets, alleys and other public ways and places, and not to interfere with existing public utility installations. The Grantee shall furnish to and file with City Administrator the maps, plats, and permanent records of the location and character of all facilities constructed, including underground facilities, and Grantee shall file 175338/1 18 with City updates of such maps, plats and permanent records annually if changes have been made in the System. 3. If at any time during the period of this Franchise City shall elect to alter, or change the grade or location of any Street, alley or other public way, the Grantee shall, at its own expense, upon reasonable notice by City, remove and relocate its poles, wires, cables, conduits, manholes and other fixtures of the System, and in each instance comply with the standards and specifications of City. If City reimburses other occupants of the Street, Grantee shall be likewise reimbursed. 4. The Grantee shall not place poles, conduits, or other fixtures of System above or below ground where the same will interfere with any gas, electric, telephone, water or other utility fixtures and all such poles, conduits, or other fixtures placed in any Street shall be so placed as to comply with all requirements of City. 5. The Grantee shall, on request of any Person holding a moving permit issued by City, temporarily move its wires or fixtures to permit the moving of buildings with the expense of such temporary removal to be paid by the Person requesting the same, and the Grantee shall be given not less than ten (10) days advance notice to arrange for such temporary changes. SECTION 1.22. TECHNICAL STANDARDS. a. The Grantee shall construct, install, operate and maintain its System in a manner consistent with all Applicable Laws and the Federal Communications Commission technical standards, and any standards set forth in its Franchise Agreement. In addition, the Grantee shall provide to the Grantor, upon request, a copy of the results of the Grantee's periodic proof of performance tests conducted pursuant to Federal Communications . Commission standards and guidelines. b. Failure to comply with the FCC's technical standards shall entitle the City to utilize the procedures of Section 1.30 hereof. c. All construction practices shall be in accordance with all applicable sections of the Occupational Safety and Health Act of 1970, as amended, as well as all other Applicable Laws. d. All Installation of electronic equipment at the time of installation shall be of a permanent nature, durable and installed in accordance with the provisions of the National Electrical and Safety Code and National Electrical Code, as amended, and as said code may from time to time be amended. 175338/1 19 e. Antennae and their supporting structures (towers) shall be painted, lighted, erected and maintained in accordance with all applicable rules and regulations of the Federal Aviation Administration and all other Applicable Laws. f. All of Grantee's plant and equipment, including, but not limited to, the antenna site, headend and distribution system, towers, house connections, structures, poles, wire, coaxial cable, fixtures and appurtenances shall be installed, located, erected, constructed, reconstructed, replaced, removed, repaired, maintained and operated in accordance with good engineering practices, performed by experienced maintenance and construction personnel so as not to endanger or interfere with improvements the City may deem appropriate to make or to interfere in any manner with the rights of any property owner, or to unnecessarily hinder or obstruct pedestrian or vehicular traffic. g. Grantee shall at all times employ ordinary care and shall install and maintain in use commonly accepted methods and devices preventing failures and accidents which are likely to cause damage, injury or nuisance to the public. SECTION 1.23. TRIMMING OF TREES. Grantee shall have the authority to trim trees, in accordance with all applicable utility restrictions, ordinance and easement restrictions, upon and hanging over Streets and public places of the City so as to prevent the branches of such trees from coming in contact with the wires and cables of Grantee. City representatives shall have authority to supervise and approve all trimming of trees conducted by Grantee. SECTION 1.24. USE OF GRANTEE FACILITIES. The City shall, at its own expense, have the right to install and maintain upon the poles and within the underground pipes and conduits of Grantee, any wires and fixtures desired by the City to the extent that such installation and maintenance does not interfere with existing operations of Grantee. SECTION 1.25. PROGRAMMING DECISIONS. All programming decisions shall be at the sole discretion of Grantee; provided, however, that any change in the mix, quality or level of service pursuant to 47 U.s.c. S 545(a) shall require the prior approval of the City. Such approval by the City shall not be unreasonably withheld. SECTION 1.26. INDEMNIFICATION. Grantee shall indemnify, defend and hold the City, its officers, boards, commissions, agents and employees (collectively the "Indemnified Parties") harmless from and against any and all lawsuits, claims, causes of action, actions, liability, demands, damages, judgments, settlements, losses, expenses (including reasonable attorneys' fees) and costs of any nature that any of the Indemnified Parties may at any time, directly or indirectly, suffer, 175338/1 20 sustain or incur arising out of, based upon or in any way connected with the grant of a Franchise to Grantee, the operation of Grantee's System and/or the acts and/or omissions of Grantee or its agents or employees, whether or not pursuant to the Franchise. This indemnity shall apply, without limitation, to any action or cause of action for invasion of privacy, defamation, antitrust, errors and omissions, theft, fire, violation or infringement of any copyright, trademark, trade names, service mark, patent, or any other right of any Person, whether or not any act or omission complained of is authorized, allowed or prohibited by this Ordinance or any Franchise Agreement, but shall exclude any claim or action arising out of the acts or omissions of the Indemnified Parties or related to any City programming or other access programming for which the Grantee is not legally responsible. SECTION 1.27. INSURANCE. Within sixty (60) days following the grant of a Franchise, the Grantee shall obtain, pay all premiums for and make available to the City at its request copies of the following insurance policies: a. A general comprehensive liability insurance policy insuring, indemnifying, defending and saving harmless the Indemnified Parties from any and all claims by any Person whatsoever on account of injury to or death of a Person or Persons occasioned by the operations of the Grantee under any Franchise granted hereunder, or alleged to have been so caused or occurred with a minimum coverage of One Million Dollars ($1,000,000) for personal injury or death of one Person, and Three Million Dollars ($3,000,000) for personal injury or death of any two (2) or more Persons in anyone occurrence. The policy limits provided for in this Section 1.27(a) shall be reviewed and adjusted by the city as necessary not more than once every three (3) years. b. Property damage insurance for property damage occasioned by the operation of Grantee under any Franchise granted pursuant to this Ordinance, or alleged to have been so caused or occurred, with minimum coverage of One Million Dollars ($1,000,000) for property damage to the property of anyone Person and Three Million Dollars ($3,000,000) for property damage to the property of two or more Persons in anyone occurrence. The policy limits provided for in this Section 1.27(b) shall be reviewed and adjusted by the city as necessary not more than once every three (3) years. c. Workers Compensation Insurance as provided by Applicable Laws. d. All insurance policies called for herein shall be in a form satisfactory to the City with a company licensed to do business in the State of Minnesota with a rating by A.M. Best & Co. of not less than "A," and shall require thirty (30) days written notice of any cancellation to both the City and the Grantee. The Grantee shall, in the event of any such cancellation notice, obtain, pay all premiums for, and file with the City, written evidence of the issuance of replacement policies within thirty (30) days following receipt by the City or the Grantee of any notice of cancellation. 175338/1 21 e. If Grantee sells or transfers the Cable System, or in the event of expiration, termination or revocation of a Franchise, insurance tail coverage shall be purchased and filed with the City for the then applicable amounts, providing coverage for the time periods according to applicable statutes of limitation, insurance for any issues attributable to the period Grantee held its Franchise. f. It shall be the obligation of Grantee to promptly notify the City of any pending or threatened litigation that would be likely to affect the Indemnified Parties. SECTION 1.28. RECORDS REQUIRED AND GRANTOR'S RIGHT TO INSPECT. a. Grantee shall at all times maintain the following records and information relating specifically to the Cable System serving the City as identified by the FCC Community Unit Identifier ("CUID") as opposed to a regional cable system or other operating unit of Grantee: 1. A full and complete set of plans, records and "as-built" drawings and/or maps in an electronic form agreed to by City and Grantee which shall be updated annually showing the location of the Cable Television System installed or in use in the City, exclusive of Subscriber service drops and equipment provided in Subscribers' homes. 2. If requested by Grantor, a summary of service calls, identifying the number, general nature and disposition of such calls, on a monthly basis. A summary of such service calls shall be submitted to the Grantor within thirty (30) days following its request in a form reasonably acceptable to the Grantor. b. Upon reasonable notice, and during Normal Business Hours, Grantee shall permit examination by any duly authorized representative of the Grantor, of all Franchise property and facilities, together with any appurtenant property and facilities of Grantee situated within or without the City, and all records relating to the Franchise, provided they are necessary to enable the Grantor to carry out its regulatory responsibilities under Applicable Laws, this Ordinance and the Franchise Agreement. Grantee shall have the right to be present at any such examination. c. The City shall also have the right to inspect, upon twenty-four (24) hours written notice, at any time during Normal Business Hours at Grantee's office, all books, records, maps, plans, financial statements, service complaint logs, performance test results, records of request for service, and other like materials of Grantee. d. Copies of all petitions, applications, communications and reports submitted by Grantee or on behalf of or relating to Grantee to the Federal Communications Commission, Securities and Exchange Commission, or any other Governmental Authority having jurisdiction with respect to any matters affecting the Cable System authorized pursuant to this Ordinance and any Franchise shall, upon request, be submitted, upon 175338/1 22 request to the City. Copies of responses from the Governmental Authority to Grantee shall likewise be furnished to the City. SECTION 1.29. ANNUAL REPORTS. a. Grantee shall, upon request, within ninety (90) days of each calendar year end, submit a written end of the year report to Grantor with respect to the preceding calendar year containing the following information: 1. A Summary of the previous year's (or in the case of the initial reporting year, the initial year's) activities in development of the Cable System, including but not limited to, services commenced or discontinued during the reporting year; 2. A list of Grantee's officers, members of its board of directors, and other principals of Grantee; 3. A list of stockholders or other equity investors holding five percent (5%) or more of the voting interest in Grantee; and 4. Information as to the number of Subscribers, additional television outlets, and the number of basic and pay service Subscribers. b. All reports required under this Ordinance, except those required by law to be kept confidential, shall be available for public inspection in the Grantee's offices during Normal Business Hours. c. All reports and records required under this Ordinance shall be furnished at the sole expense of Grantee, except as otherwise provided in this Ordinance or the Franchise agreement. SECTION 1.30. FRANCHISE VIOLATION. a. In the event Grantor believes that Grantee has breached or violated any material provision of this Ordinance or a Franchise granted hereunder, Grantor may act in accordance with the following procedures: b. Grantor may notify Grantee of the alleged violation or breach and demand that Grantee cure the same within a reasonable time, which shall not be less than ten (10) days in the case of an alleged failure of the Grantee to pay any sum or other amount due the Grantor under this Ordinance or t,he Grantee's Franchise and thirty (30) days in all other cases. If Grantee fails either to cure the alleged violation or breach within the time prescribed or to commence correction of the violation or breach within the time prescribed and thereafter diligently pursue correction of such alleged violation or breach, the Grantor shall then give written notice of not less than fourteen (14) days of a public hearing to be held before the Council. Said notice shall specify the violations or breaches alleged to 175338/1 23 have occurred. At the public hearing, the Council shall hear and consider relevant evidence and thereafter render findings and its decision. In the event the Council finds that a material violation or breach exists and that Grantee has not cured the same in a satisfactory manner or has not diligently commenced to cure of such violation or breach after notice thereof from Grantor and is not diligently proceeding to fully cure such violation or breach, the Council may impose penalties from any security fund required in a Franchise Agreement or may terminate Grantee's Franchise and all rights and privileges of the Franchise. If the City chooses to terminate Grantee's Franchise, the following additional procedure shall be followed: 1. The City shall provide Grantee with written notice of the City's intention to terminate the Franchise and specify in detail the reason or cause for the proposed termination. The City shall allow grantee a minimum of fifteen (15) days subsequent to receipt of the notice in which to cure the default. 2. Grantee shall be provided with an opportunity to be heard at a regular or special meeting of City prior to any final decision of City to terminate Grantee's Franchise. 3. In the event that City determines to terminate Grantee's franchise, the Grantee shall have an opportunity to appeal said decision in accordance with all Applicable Laws. 4. If a valid appeal is filed, the Franchise shall remain in full force and affect while said appeal is pending, unless the term of the Franchise sooner expires. SECTION 1.31. FORCE MAJEURE; GRANTEE'S INABILITY TO PERFORM. In the event Grantee's performance of any of the terms, conditions or obligations required by this Ordinance or a Franchise granted hereunder is prevented by a cause or event not within Grantee's control, such inability to perform shall be deemed excused for the period of such inability and no penalties or sanctions shall be imposed as a result thereof. For the purpose of this Section, causes or events not within the control of Grantee shall include, without limitation, acts of God, strikes, sabotage, riots or civil disturbances, restraints imposed by order of a governmental agency or court, failure or loss of utilities, explosions, acts of public enemies, and natural disasters such as floods, earthquakes, landslides and fires. SECTION 1.32. ABANDONMENT OR REMOVAL OF FRANCHISE PROPERTY. a. In the event that the use of any property of Grantee within the Franchise Area or a portion thereof is discontinued for a continuous period of twelve (12) months, Grantee shall be deemed to have abandoned that property. 175338/1 24 b. Grantor, upon such terms as Grantor may impose, may give Grantee permission to abandon, without removing, any System facility or equipment laid, directly constructed, operated or maintained in, on, under or over the Franchise Area. Unless such permission is granted or unless otherwise provided in this Ordinance, the Grantee shall remove all abandoned facilities and equipment upon receipt of written notice from Grantor and shall restore any affected Street to its former state at the time such facilities and equipment were installed, so as not to impair its usefulness. In removing its plant, structures and equipment, Grantee shall refill, at its own expense, any excavation made by or on behalf of Grantee and shall leave all streets and other public ways and places in as good condition as that prevailing prior to such removal without materially interfering with any electrical or telephone cable or other utility wires, poles or attachments. Grantor shall have the right to inspect and approve the condition of the streets, public ways, public places, cables, wires, attachments and poles prior to and after removal. The liability, indemnity and insurance provisions of this Ordinance and any security fund provided for in the Franchise Agreement shall continue in full force and effect during the period of removal and until full compliance by Grantee with the terms and conditions of this Section. c. Upon abandonment of any Franchise property in place, the Grantee, if required by the Grantor, shall submit to Grantor a bill of sale and/or other an instrument, satisfactory in form and content to the Grantor, transferring to the Grantor the ownership of the Franchise property abandoned. d. At the expiration of the term for which the Franchise is granted, or upon its earlier revocation or termination, as provided for herein and/or in the Franchise Agreement, in any such case without renewal, extension or transfer, the Grantor shall have the right to require Grantee to remove, at its own expense, all above-ground portions of the Cable Television System from all Streets and public ways within the City within a reasonable period of time, which shall not be less than one hundred eighty (180) days. e. Notwithstanding anything to the contrary set forth in this Ordinance, the . Grantee may, with the consent of the Grantor, abandon any underground Franchise property in place so long as it does not materially interfere with the use of the Street or public rights-of-way in which such property is located or with the use thereof by any public utility or other cable Grantee. SECTION 1.33. EXTENDED OPERATION AND CONTINUITY OF SERVICES. Upon termination or forfeiture of a Franchise, the Grantee shall remove its cable, wires, and appliances from the streetsJ alleys, or other public places within the Service Area if the City so requests. Failure by the Grantee to remove its cable, wires, and appliances as referenced herein shall be subject to the requirements of Section 1.32 of this Ordinance. 175338/1 25 purpose of verifying system integrity or monitoring for the purpose of billing. Confidentiality of this information is subject to paragraph 1 above. 3. For purposes of this Section 136, a "class IV cable communications channel" means a signaling path provided by a System to transmit signals of any type from a Subscriber terminal to another point in the System. SECTION 1.37. SEVERABILITY. If any provision of this Ordinance is held by any Governmental Authority of competent jurisdiction, to be invalid as conflicting with any Applicable Laws now or hereafter in effect, or is held by such Governmental Authority to be modified in any way in order to conform to the requirements of any such Applicable Laws, such provision shall be considered a separate, distinct, and independent part of this Ordinance, and such holding shall not affect the validity and enforceability of all other provisions hereof. In the event that such Applicable Laws are subsequently repealed, rescinded, amended or otherwise changed, so that the provision hereof which had been held invalid or modified is no longer in conflict with such laws, said provision shall thereupon return to full force and effect and shall thereafter be binding on Grantor and Grantee, provided that Grantor shall give Grantee thirty (30) days written notice of such change before requiring compliance with said provision or such longer period of time as may be reasonably required for Grantee to comply with such provision. PASSED, APPROVED, AND ADOPTED this day of ,1998. THE CITY OF CHANHASSEN, MINNESOTA By: Its: ATTEST: By: Its: City Administrator 175338/1 28 /-. ~'it.. I " I ~?Z 1rl~ OyJ. THE CITY OF CHANHASSEN, MINNESOTA CABLE TELEVISION FRANCHISE AGREEMENT MAY 5, 1998 Prepared by: BRIAN T. GROGAN, ESQ. Moss & Barnett A Professional Association 4800 Norwest Center 90 South Seventh Street Minneapolis, MN 55402-4129 (612) 347-0340 175312/1 SECTION 1. 1.1 ) 1.2) SECTION 2. 2.1) 2.2) 2.3) 2.4) 2.5) 2.6) SECTION 3. 3.1) 3.2) 3.3) 3.4) 3.5) 3.6) 3.7) 3.8) 3.9) 3.10) 3.11 ) 3.12) SECTION 4. 4.1) 4.2) 4.3) 4.4) 4.5) 4.6) 4.7) 4.8) 4.9) 4.10) SECTION 5. 5.1) 5.2) 5.3) SECTION 6. 6.1 ) 6.2) SECTION 7. 7.1) 175312/1 TABLE OF CONTENTS G E N ERAL PROVIS IONS.............................................................................. 1 Defin itions. ................... ........................... ................................................... 1 Written Notice. ............ ............................ ........... ................ .... ........ ...... ...... 1 RENEWAL OF FRANCH ISE . ......................................... .................... ........... 2 Grant. .............................. ........ ........ ........ ......... ....................................... ...2 Right of Grantor to Issue and Renew Franchise. ........................................... 2 Effective Date of Renewal. ............................... .............. .............................. 2 Term. ...... .................................... ................................................................ 3 Franch ise Not Excl usive.................... ........................................................... 3 Ownersh i p of Grantee. ................................................................................ 3 G ENE RAL REQU I REME NTS......................................................................... 3 Govern ing Requ irements. ............. ...................................... .... ... ..................3 Franch ise Fee. ............................................................................................. 3 Not F ranch ise Fees. .....................................................................................4 Recovery of Processi ng Costs....................................................................... 4 Liabi I ity Insurance. ...................................................................................... 5 I ndemn ification. .......................................................................................... 6 Grantee's Insurance... ......... .............................. .............. .............................7 Workers' Compensation Insurance. ........ .............................. .............. .........7 Security Fund. .............................. ........................... ............. ......... ........ ...... 7 Procedure for Enforcing Franchise Agreement. .............................................8 Reservation of Rights. ....... ........... ............................. ...................................8 Annual Report. .......... ...... .......... ........ ......... ............. ....................................8 DESIG N PROVIS ION.................................................................................. 9 M i n i mum Channel Capacity. ....................................................................... 9 System Design. ....... ......... .......... ........ ........ ......... ............................... ..........9 Operation and Maintenance of System. ..................................................... 10 Special Testing. ..... .......... ......... ...... ......... .......... .......... ..... ......................... 10 FCC Reports. . .......... ...... .......... ........ ....... .......... ............................ ............. 10 Emergency Alert Capabi I ity... .......... ....... ............ .............. .......................... 10 Parental Control Lock. ............................................................................... 10 T echn ical Standards..... ........... ....... ........ ......... ................. .......................... 11 Right of Inspection. ........................ ................... ......... ..... ................... ....... 11 Periodic Evaluation, Review and Modification. .......................................... 11 SERVICES AND PROGRAMMING ............................................................. 12 Services and Program m i ng......................................................................... 12 Leased Chan nel Service............................................................................. 12 Period ic Subscri ber Survey. ....................................................................... 12 PU B L1C ACCESS PROVISIONS ...................... ................... ......................... 12 Public, Educational and Government Access.............................................. 12 Grantee Support for PEG Usage. ................................................................ 13 REG U LA TION ...... ....... ....... .......... ........................................... ............. ..... 13 Amendment of Franchise Agreement. ........................................................ 13 7.2} 7.3} 7.4} EXHIBIT A EXHIBIT B EXHIBIT C EXHIBIT D EXHIBIT E EXHIBIT E1 EXHIBIT E2 EXHIBIT F 175312/1 Conflict Between Ordinance and Agreement. ............................................ 13 Force Majeure. .......................................................................................... 14 Rate Regu lation. ........................................................................................ 14 GRANTEE'S OWNERSHIP INFORMATION FRANCHISE FEE PAYMENT WORKSHEET ANNUAL PERFORMANCE REVIEW CHECKLIST CHANNEL LINE-UP GRANTEE COMMITMENT TO PEG ACCESS FACILITIES AND EQUIPMENT SERVICE TO PUBLIC FACILITIES PUBLIC BUILDINGS TO BE PROVIDED WITH TWO-WAY CAB LE DESCRIPTION OF SYSTEM UPGRADE ii FRANCHISE AGREEMENT THIS FRANCHISE AGREEMENT (hereinafter the "Agreement"), made and entered into this day of , 1998, by and between the City of Chanhassen, a municipal corporation of the State of Minnesota (hereinafter the "City" or "Grantor"), and Triax Midwest Associates, L.P. (hereinafter the "Grantee"). WITNESSETH WHEREAS, pursuant to Ordinance No. (the "Ordinance"), the City is authorized to grant and renew one or more nonexclusive revocable Franchises to operate, construct, maintain and reconstruct a cable television system within the City; and WHEREAS, the City, after due evaluation of the Grantee's technical ability, financial condition and legal qualifications, and after public hearings, has determined that it is in the best interest of the City and its residents to renew the Franchise held by the Grantee. NOW, THEREFORE, in consideration of the foregoing premises and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: SECTION 1. GENERAL PROVISIONS 1.1) Definitions. Capitalized terms used in this Agreement shall be defined as set forth in the Ordinance unless (i) otherwise defined herein, or (ij) the context otherwise requires. .1.2) Written Notice. All notices, reports or demands required or permitted to be given under this Agreement and/or the Ordinance shall be in writing and shall be deemed to be given when delivered personally to the party designated below, or when five (5) days have elapsed after it has been deposited in the United States mail in a sealed envelope, with registered or certified mail, postage prepaid thereon, or on the next business day if sent by express mail or nationally recognized overnight air courier addressed to the party to which notice, report or demand is being given, as follows: If to City: City Clerk 690 Coulter Drive, P.O. Box 147 Chanhassen, MN 55317 175312/1 If to Grantee: Regional Manager Triax Cablevision 212 -15th Avenue NE Suite 2010 Waseca, MN 56093 Such addresses may be changed by either party upon notice to the other party given as provided in this Section. SECTION 2. RENEWAL OF FRANCHISE 2.1) Grant. Upon acceptance of this Franchise by Grantee, the Franchise granted pursuant to Ordinance No. . passed and adopted on the _ day of , 19_ to, Triax Midwest Associated, L.P., is hereby replaced and superseded by the provisions of the Ordinance, subject to the terms and conditions of this Agreement. This Franchise hereby provides Grantee with the authority, right and privilege to construct, reconstruct, operate and maintain a Cable Television System to provide Cable Services within the Franchise Area. 2.2) Right of Grantor to Issue and Renew Franchise. Grantee acknowledges and accepts the right of Grantor to issue and/or renew the Franchise under the law as it existed on the Effective Date hereof and Grantee agrees that it shall not now or at any time hereafter challenge any lawful exercise of this right by Grantor in any local, State or Federal court. 2.3) Effective Date of Renewal. The renewal of the Franchise provided for in this Agreement shall be effective on the date that both parties have executed this Agreement (the "Effective Date"), provided that said date is no later than thirty (30) days after the date the City Council, by Resolution, approves this Agreement (the "Approval Date"). The renewal of the Franchise provided for in this Agreement is further contingent upon the filing by Grantee with the City Clerk of the City, of this Agreement duly executed by Grantee together with the security fund and insurance certificates provided for in this Agreement and the Ordinance, except that if such filing does not occur within sixty (60) days after the Approval Date, the Grantor may, in its sole discretion, declare the renewal of the Franchise provided for herein to be null and void. 175312/1 2 2.4) Term. The term of the Franchise renewed pursuant to this Agreement shall be for the period of fifteen (15) years commencing on the Effective Date, at which time it shall expire and be of no force or effect unless the Franchise is then renewed in accordance with the Ordinance and Applicable Laws. 2.5) Franchise Not Exclusive. The Franchise renewed pursuant to this Agreement shall not be construed as limiting the right of Grantor, through its proper offices, and in accordance with the Ordinance and Applicable Law, to grant other Franchises containing terms and conditions that are no more favorable or less burdensome than those imposed on Grantee in the same Franchise Area the Grantee is entitled to occupy by this Agreement, permit or otherwise; provided, however, that such additional grants shall not operate to materially modify, revoke or terminate any rights granted to Grantee herein and shall be in accord with the provisions of the Ordinance. 2.6) Ownership of Grantee. Grantee represents and warrants to Grantor that the names of the shareholders, partners, members or other equity owners of the Grantee and of any of the shareholders, partners, members and/or other equity owners of Grantee are as set forth in Exhibit A hereto. SECTION 3. GENERAL REQUIREMENTS 3.1) Governing Requirements. Grantee shall comply with all lawful requirements of this Agreement, the Ordinance iln'd Applicable Laws. 3.2) Franchise Fee. (a) In consideration of the renewal of the Franchise provided for herein, the Grantee shall, at all times during the term of this Agreement, pay to Grantor a Franchise Fee of five percent (5%) of Grantee's Gross Revenues as defined in the Ordinance but excluding any Access Operating Fee funds collected. The Franchisee Fee shall be payable quarterly within thirty (30) days of the expiration of the preceding calendar quarter. Each payment shall be certified by Granteeis controller or chief financial officer and shall be accompanied by a report in such form as the City may reasonably request showing the computation of the Franchise Fee as it relates specifically to the Chanhassen franchise area (CUID # MN0569) for the preceding calendar quarter and such other relevant facts as may 175312/1 3 be required by the City, including the completion of a Franchise Fee Payment Worksheet in the form attached hereto as Exhibit B. 3.3) Not Franchise Fees. (a) Grantee acknowledges and agrees that the Franchise Fees payable by Grantee to the City pursuant to Section 3.2 hereof shall take precedence over all other payments, contributions, Services, equipment, facilities, support, resources or other activities to be provided or performed by the Grantee pursuant to this Agreement and/or the Ordinance and that the Franchise Fees provided for in Section 3.2 of this Agreement shall not be deemed to be in the nature of a tax, and shall be in addition to any and all taxes of general applicability and other fees and charges which the Grantee shall be required to pay to the City and/or to any other Governmental Authority, all of which shall be separate and distinct obligations of Grantee. (b) Grantee shall not apply or seek to apply or make any claim that all or any part of the Franchise Fees or other payments or contributions to be made by Grantee to Grantor pursuant to this Agreement and/or the Ordinance shall be deducted from or credited or offset against any taxes, fees or assessments of general applicability levied or imposed by the City or any other Governmental Authority, including any such tax, fee or assessment imposed on both utilities and cable operators or their services. (c) Grantee shall not apply or seek to apply all or any part of any taxes, fees or assessments of general applicability levied or imposed by the City or any other Governmental Authority (including any such tax, fee or assessment imposed on both utilities and cable operators or their services) as a deduction or other credit from or against any of the Franchise Fees or other payments or contributions to be paid or made pursuant by Grantee to Grantor to this Agreement and/or the Ordinance, each of which shall be deemed to be separate and distinct obligations of the Grantee. 3.4) Recovery of Processing Costs. (a) During the term of this Agreement, if the Grantee initiates a request for approval regarding the transfer of this Franchise or a change in control of the Grantee, the Grantee shall, to the extent permitted by Applicable Laws, reimburse the Grantor for all reasonable out-of-pocket costs, including attorneys' and consultants' fees and costs, incurred by the Grantor in connection with Grantor's review and processing of Grantee's request up to a mutually agreed upon reasonable cap. (b) To aid in the analysis and resolution of any future disputed matters relative to this Agreement, the Grantor and Grantee may, by mutual written agreement (both as to whether to hire and whom to hire), employ the services of technical, financial and/or legal consultants, as mediators. All reasonable fees of the consultants incurred by the Grantor and/or the Grantee in this regard shall, unless the parties otherwise agree, be borne equally by Grantor and Grantee. 175312/1 4 3.5) Liability Insurance. (a) Upon the Effective Date, the Grantee shall, at its sole expense and in addition to all required insurance under Section 1.27 of the Ordinance, take out and maintain during the term of this Agreement public liability insurance with a company licensed to do business in the State of Minnesota with a rating by A.M. Best & Co. of not less than "A" that shall protect the Grantee, the Grantor and their officials, officers, directors, employees and agents from claims which may arise from operations under this Agreement, whether such operations be by the Grantee, its officials, officers, directors, employees and agents or any subcontractors of Grantee. This liability insurance shall include, but shall not be limited to, protection against claims arising from bodily and personal injury and damage to property, resulting from Grantee's vehicles, products and operations. The amount of insurance for single limit coverage applying to bodily and personal injury and property damage shall not be less than Two Million Dollars ($2,000,000.00). The following endorsements shall attached to the liability policy: (1) The policy shall provide coverage on an "occurrence" basis. (2) The policy shall cover personal injury as well as bodily injury. (3) The policy shall cover blanket contractual liability subject to the standard universal exclusions of contractual liability included in the carrier's standard endorsement as to bodily injuries, personal injuries and property damage. (4) Broad form property damage liability shall be afforded. (5) The Grantor shall be named as an additional insured on the policy. (6) An endorsement shall be provided which states that the coverage is primary insurance and that no other insurance maintained by the Grantor will be called upon to contribute to a loss under this coverage. (7) Standard form of cross-liability shall be afforded. (8) An endorsement stating that the policy shall not be canceled without thirty (30) days notice of such cancellation given to the Grantor. (b) Grantor reserves the right to adjust the insurance limit coverage requirements of this Agreement no more often than once every three (3) years. Any such adjustment by the Grantor will be no greater than the increase in the State of Minnesota Consumer Price Index (all consumers) for such three (3) year period. 175312/1 5 (c) Grantee shall submit to Grantor documentation of the required insurance, including a certificate of insurance signed by the insurance agent and companies named, as well as all properly executed endorsements. 3.6) Indemnification. (a) In addition to Grantee's indemnification obligations under Section 1.26 of the Ordinance, Grantee shall indemnify, defend and hold Grantor, its officers, boards, commissions, agents and employees (collectively the "Indemnified Parties") harmless from and against any and all lawsuits, claims, causes of action, actions, liabilities, demands, damages, judgments, settlements, disability, losses, expenses (including attorney's fees and disbursements of counsel) and costs of any nature that any of the Indemnified Parties may at any time suffer, sustain or incur arising out of, based upon or in any way connected with the Grantee's operations, the exercise of the Franchise renewed pursuant to this Agreement, the breach by Grantee of its obligations under this Agreement or the Ordinance and/or the ,activities of Grantee, its subcontractor, employees and agents hereunder. Grantee shall be solely responsible for and shall indemnify, defend and hold the Indemnified Parties harmless from and against any and all matters relative to payment of Grantee's employees, including compliance with Social Security and withholdings. (b) The indemnification obligations of Grantee set forth in this Agreement are not limited in any way by the amount or type of damages or compensation payable by or for Grantee under Workers' Compensation, disability or other employee benefit acts, acceptance of insurance certificates required under this Agreement, or the terms, applicability or limitations of any insurance held by Grantee. (c) Grantor does not, and shall not, waive any rights against Grantee which it may have by reason of the indemnification provided for in this Agreement, because of the acceptance by Grantor, or the deposit with Grantor by Grantee, of any of the insurance policies described in this Agreement. (d) The indemnification of Grantor by Grantee provided for in this Agreement shall apply to all damages and claims for damages of any kind suffered by reason of any of the Grantee's operations referred to in this Agreement, regardless of whether or not such insurance policies shall have been determined to be applicable to any such damages or claims for damages. (e) Grantee shall not be required to indemnify Grantor for negligence or misconduct on the part of Grantor or its officials, boards, commissions, agents, or employees. Grantor shall hold Grantee harmless, subject to the limitations in Minnesota Statutes Chapter 466, for any damage-resulting from the negligence or misconduct of the Grantor or its officials, boards, commissions, agents, or employees in utilizing any PEG access channels, equipment, or facilities and for any such negligence or misconduct by Grantor in connection with work performed by Grantor and permitted by this Agreement, on or adjacent to the Cable System. 175312/1 6 3.7) Grantee's Insurance. Grantee shall not commence any Cable System reconstruction work or permit any subcontractor to commence work until all insurance required under this Agreement and the Ordinance has been obtained. Said insurance shall be maintained in full force and effect until the expiration of this Agreement. 3.8) Workers' Compensation Insurance. Grantee shall obtain and maintain Workers' Compensation Insurance for all of Grantee's employees, and in case any work is sublet, Grantee shall require any subcontractor similarly to provide Workers' Compensation Insurance for all of their employees, all in compliance with State laws, and to fully indemnify the Grantor from and against any and all claims arising out of occurrences on the work. Grantee hereby indemnifies Grantor for any and all costs, expenses (including attorneys' fees and disbursements of counsel), damages and liabilities incurred by Grantor as a result of any failure of either Grantee or any subcontractor to take out and maintain such insurance. Grantee shall provide the Grantor with a certificate of insurance indicating Workers' Compensation coverage on the Effective Date. 3.9) Security Fund. (a) Within sixty (60) days of the Approval Date, Grantee shall establish and provide to Grantor a security fund, as security for the full and timely payment and performance by Grantee of all of its obligations under this Agreement and the Ordinance. The security fund shall consist of two (2) parts. The first part shall be in the amount of One Hundred Thousand Dollars ($100,000) and shall be in the form of a performance bond, which shall be in a form acceptable to Grantor's City Attorney. The second part shall be in the amount of at least Five Thousand Dollars ($5,000) and shall be in the form of an irrevocable letter of credit, established in a local bank. (b) The first part of the security fund shall be maintained at the One Hundred Thousand Dollar ($100,000) level until the System upgrade and/or rebuild provided for in Section 4.1 hereof is completed, at which time that part of the fund shall be released, provided there are then no outstanding material violations or breaches of this Agreement or the Ordinance by Grantee. The second part of the security fund shall be maintained at the Five Thousand Dollar ($5,000) level throughout the term of this Franchise Agreement. If, at any time during the term of this Franchise, Grantee seeks consent to a transfer or assignment of its rights hereunder, Grantor may unilaterally increase the security fund up to Twenty Thousand Dollars ($20,000) if it so chooses. (c) The security fund may be drawn upon by Grantor for those purposes specified in Section 3.10 hereof, in accordance with the procedures of Section 3.10 and the Ordinance. Grantee's recourse, in the event Grantee believes that Grantor's actions in taking any security funds is improper, shall be through legal action after the security has been drawn upon. Actions brought by Grantee hereunder may be subject to 47 U.s.c. 175312/1 7 9555A - Limitations of Franchising Authority Liability - which is hereby incorporated by reference as if fully set forth herein. (d) Nothing herein shall be deemed a waiver of the normal permit requirements made of all contractors working within the City's rights-of-way. 3.10) Procedure for Enforcing Franchise Agreement. (a) The procedures for enforcing violations or breaches of this Franchise Agreement and/or the Ordinance shall be consistent with the procedures set forth in the Ordinance. (b) In the event the Council finds that a material violation or breach exists and that Grantee has not cured the same in a satisfactory manner, has not diligently commenced correction of such violation or breach or has not diligently proceeded to fully remedy such violation or breach, the Council may impose liquidated damages, assessable from the security fund, of up to Three Hundred Dollars ($300) per day or per incident, for unexcused violations or breaches of the System upgrade and/or rebuild completion schedule provided in Section 4.1 herein, and up to One Hundred and Seventy-Five Dollars ($175) per day or per incident for all other violations or breaches of this Agreement and/or the Ordinance, provided that all violations or breaches of a similar nature occurring at the same time shall be considered one (1) incident. 3.11) Reservation of Rights. Grantor and Grantee reserve all rights that they may possess under Applicable Laws unless expressly waived herein. 3.12) Annual Report. In addition to the requirements of Section 1.20 and 1.29 of the Ordinance, Grantee shall submit a written end of the year report to Grantor utilizing the format outlined in the Annual Performance Review Checklist attached hereto as Exhibit C. In addition, Grantee and Grantor agree that the Annual Performance Review Checklist may be modified from time to time by mutual agreement of Grantee and Grantor. In accordance with Section 1.18 of the Ordinance, Grantee shall also provide City with a quarterly customer service compliance report utilizing the format outlined in Exhibit F attached hereto. SECTION 4. DE~IGN PROVISION 4.1) Minimum Channel Capacity. (a) On or before December 31, 1998, Grantee shall develop, construct and operate within the City a 750 MHz fiberlcoaxial hybrid cable system which shall be 175312/1 8 capable of delivering a minimum of eighty (80) video program channels and which shall initially deliver to all subscribers capable of receiving said channels a minimum of sixty (60) video program channels. (b) All programming decisions remain the sole discretion of Grantee provided that Grantee complies with federal law regarding notice to City and Subscribers prior to any channel additions, deletions, or realignments, and further subject to Grantee's signal carriage obligations pursuant to 47 U.S.c. 99 531-536, and subject to City's rights pursuant to 47 U.S.c. 9 545. Grantee shall conduct programming surveys from time to time to obtain input on programming decisions from Subscribers. 4.2) System ,?esign. (a) The System required herein will be engineered and built to provide a minimum of eighty (80) channels using a 750 MHz bandwidth technology. Grantee shall meet with City to review its system design and construction plans prior to the commencement of construction and shall, at the request of City, participate in a public meeting designed to inform residents of City of said design and construction plans. In those residential areas where fiber optic cable will be deployed, the system shall incorporate multiple strands of fiber and serve an average of five hundred (500) homes per fiber node. The System shall at all times meet the technical standards established by the FCC as they may be amended from time to time and shall be operated so as to minimize disruption of signal to Subscribers. The precise System specifications are outlined in Exhibit F, which is incorporated herein by reference. (b) Grantee shall only be authorized to construct a cable system with eight fiber- optic pairs to each node and a total of 154 fibers throughout the system. (c) On or about thirty (30) days prior to construction of the upgraded system, affected subscribers will receive a letter notifying them of same. Approximately forty-eight (48) hours before construction, all affected houses will receive door tags notifying them of , Grantee's construction schedule. Upon completion of system construction, Grantee shall comply with the cable industry's on-time guaranty as endorsed by the National Cable Television Association. This on-time guaranty generally provides that if installation is not accomplished within the time frame specified by the operator, installation shall be free for the subscriber and operator shall provide said subscriber with a Twenty Dollar ($20) credit. 4.3) Operation and Maintenance of System. The Grantee shall render effective service, make repairs promptly, and interrupt service only for good cause and for the shortest time possible. Such interruption, to the extent feasible, shall be preceded by notice in accordance with Section 1.2 herein and all applicable provisions of the Ordinance, and shall occur during periods of minimum use of the System. 175312/1 9 4.4} Special Testing. City may require special testing of a location or locations within the System if there is a particular matter of controversy or unresolved complaints pertaining to such location(s). Demand for such special tests may be made on the basis of complaints received or other evidence indicating an unresolved controversy or noncompliance. Such tests shall be limited to the particular matter in controversy or unresolved complaints. The City shall endeavor to so arrange its request for such special testing so as to minimize hardship or inconvenience to Grantee or to the Subscribers caused by such testing. Before ordering such tests, Grantee shall be afforded thirty (3D) days to correct problems or complaints upon which tests were ordered. The City shall meet with Grantee prior to requiring special tests to discuss the need for such and, if possible, visually inspect those locations which are the focus of concern. If, after such meetings and inspections, City wishes to commence special tests and the thirty (3D) days have elapsed without correction of the matter in controversy or unresolved complaints, the tests shall be conducted by a qualified engineer selected by City. In the event that special testing is required by City to determine the source of technical difficulties, the cost of said testing shall be borne by the Grantee if the testing reveals the source of the technical difficulty to be within Grantee's reasonable control. If the testing reveals the difficulties to be caused by factors which are beyond Grantee's reasonable control then the cost of said test shall be borne by City. 4.5} FCC Reports. The results of tests required to be filed by Grantee with the FCC shall also be copied to City. 4.6) Emergency Alert Capability. Grantee shall at all times comply with all Applicable Laws regarding the provision of emergency alert services. At a minimum, Grantee shall at all times have the capability for an emergency override alert. 4.7) Parental Control Lock. Grantee shall provide, for sale or lease, to Subscribers, upon request, a parental control locking device or digital code that permits inhibiting the video and audio portions of any Channels offered by Grantee. 4.8) Technical Standards. Grantee shall, at a minimum, (~omply at all times with all applicable Federal Communications Commission (FCC) Rules and Regulations, including but not limited to, Part 76, Subpart K (Technical Standards), as may be amended from time to time. 175312/1 10 4.9) Right of Inspection. Grantor shall have the right to inspect all construction, reconstruction or installation work performed by Grantee under the provisions of this Agreement and Applicable Laws, to ensure Grantee's compliance and to protect the health, safety and welfare of Grantor's citizens. 4.10) Periodic Evaluation, Review and Modification. Grantor and Grantee acknowledge and agree that the field of cable television is a relatively new and rapidly changing one which may see many regulatory, technical, financial, marketing and legal changes during the term of this Agreement. Therefore, in order to provide for the maximum degree of flexibility in this Agreement, and to help achieve a continued, advanced and modern Cable System, the following evaluation provisions will apply: (a) The City reserves the right to adopt rules and regulations controlling the procedures as set forth below and the subjects for evaluation sessions. In the absence of any City action taken to exercise these rights, Grantee shall be subject to the procedures and the subjects described in this Section 4.10. (b) The City may require, in its sole. discretion, that the Grantee participate in evaluation sessions with the City at any time and from time to time during the term of this Agreement; provided, however, there shall not be more than one (1) evaluation session during any calendar year. (c) Topics which may be discussed at any evaluation session include, but are not limited to, rates, channel capacity, the System performance, programming, PEG access, municipal uses of the System, Subscriber complaints, judicial rulings, FCC rulings and any other topics the City or Grantee may deem relevant. (d) During an evaluation session, Grantee shall fully cooperate with the City and shall provide without cost and in a timely manner such information and documents as the City may request to perform the evaluation. (e) As a result of an evaluation session, the City or Grantee may determine that an amendment in the terms of this Agreement may be required, that the requirements of the System or this Agreement should be updated, changed or revised, and/or that additional services should be provided by Grantee (collectively a "Proposed Modification"). If the Proposed Modification is consistent with the terms of this Agreement, the Ordinance, the needs of the City and existing state-of-the-art technology, including what is provided by Grantee in other Systems owned, operated or managed by it, its parent company or any affiliated company, Grantee and the City will, in good faith, review the terms of the Proposed Modification and consider amending this Agreement accordingly. 175312/1 1 1 SECTION 5. SERVICES AND PROGRAMMING 5.1) Services and Programming. Grantee shall provide Grantor with a list of programming services and other services offered, which list shall be attached hereto as Exhibit D (the "Channel Line-up"). The Channel Line-up shall include all applicable charges and pricing schedules. The Channel Line-up shall be updated each time a change is made by Grantee. Grantee shall not alter the number of program services or other services without thirty (30) days prior written notification to the Grantor and System Subscribers. 5.2) Leased Channel Service. Grantee shall offer leased channel service on reasonable terms and conditions and in accordance with Applicable Laws. 5.3) Periodic Subscriber Survey. (a) To the extent Grantee conducts customer surveys with respect to all or a portion of the system serving the City, it shall provide the City with all non-confidential information and findings from such surveys. (b) As a part of each annual report, Grantee shall provide the City with the results of any survey conducted and shall report in writing what steps Grantee is taking to implement the findings of the survey, such as correcting problems and expanding services. SECTION 6. PUBLIC ACCESS PROVISIONS 6.1) Public, Educational and Government Access. (a) City or its designee is hereby designated to operate, administer, promote, and manage access (public, education, and government programming) (hereinafter "PEG access") to the cable system established pursuant to this Section 6. Grantee shall have no responsibility whatsoever for PEG access except as expressly stated in this Section 6. 6.2) Grantee Support for PEG Usage. In accordance with the provisions of the Cable Act and Minn. Stat. 9 238.084, Grantee shall provide and make available for public, educational and governmental (PEG) access usage within the Service Area the following: 175312/1 12 (a) Provision and use of the grant funds and Channels designated in Exhibit E of this Agreement for local educational and governmental programming and access use at no charge in accordance with the requirements of Exhibit E. (b) Maintenance of the Access Facilities and Channels, and support of educational and governmental programming to the extent specified in Exhibit E of this Agreement. (c) Provision of free public building Installation and cable service as more clearly specified in Exhibit E, and provision of two-way capability to the locations specified in Exhibit E. (d) Access Facilities shall be operated by the City. SECTION 7. REGULATION 7.1) Amendment of Franchise Agreement. Grantee and City may agree, from time to time, to amend this Franchise. Such written amendments may be made subsequent to a review session pursuant to Section 4.10 or at any other time if City and Grantee agree that such an amendment will be in the public interest or if such an amendment is required due to changes in federal, state or local laws. City shall act pursuant to local law pertaining to the ordinance amendment process. 7.2) Conflict Between Ordinance and Agreement. In the event of any conflict between the terms and conditions of this Franchise Agreement and the provisions of the Ordinance, the provisions of this Franchise Agreement shall control. Grantee expressly acknowledges and agrees that the City hereby retains all of its police powers and the City may unilaterally amend the Ordinance in the exercise of its police powers and Grantee shall comply with said Ordinance as may be amended; provided, however that City hereby agrees to use reasonable efforts to address public health, welfare and safety needs without resorting to amending the Ordinance. By executing this Franchise Agreement both City and Grantee acknowledge and agree that neither is aware of any conflicts between this Franchise Agreement and the Ordinance. 7.3) Force Majeure. In accordance with Section 1.31 of the Ordinance, in the event Grantee's performance of any of the terms, conditions, obligations or requirements of this Agreement or the Ordinance is prevented or impaired due to any cause beyond its reasonable control, such inability to perform shall be deemed to be excused for the period of such inability and no penalties or sanctions shall be imposed as a result thereof, provided Grantee has notified Grantor in writing within ten (10) days of its discovery of the occurrence of such an 175312/1 13 event. Such causes beyond Grantee's reasonable control shall include, but shall not be limited to, acts of God, civil emergencies and labor unrest or strikes, untimely delivery of equipment, inability of Grantee to obtain access to an individual's property and inability of Grantee to secure all necessary permits to utilize utility poles and conduit so long as Grantee utilizes due diligence to timely obtain said permits. 7.4) Rate Regulation. Nothing in this Agreement shall in any way prevent Grantor from regulating any rates charged by Grantee. If Grantor elects to so regulate, Grantor shall follow the procedures outlined in Section 1.19 of the Ordinance or Applicable Laws. IN WITNESS WHEREOF, Grantor and Grantee have executed this Agreement the day, month and year first above written. CITY OF CHANHASSEN, MINNESOTA Dated: By: ATIEST: By: Its: (SEAL) TRIAX MIDWEST ASSOCIATES, L.P. Dated: By: Its: (CORPORATE SEAL) 175312/1 14 STATE OF MINNESOTA ) ) 55. COUNTY OF ) The foregoing instrument was acknowledged before me on I the of the City of I 19_1 by I on behalf of the City. Notary Public STATE OF MINNESOTA ) ) ss. COUNTY OF ) The foregoing instrument was acknowledged before me on , 19_, by I the of Triax Midwest Associates, L.P. on behalf of the Company. Notary Public 175312/1 15 EXHIBIT A OWNERSHIP TRIAX MIDWEST ASSOCIATES, L.P. is a [wholly owned subsidiary of parent name]. 175312/1 A-1 ..-.....-.....-...,,"-''''0'-' o~,e~~~~ ZZVl::S3:~C ~-->~~~VI!!. .-. ::s =-C>> o ~ _.~ '-' ceo ~ e; ~ 0 Cl o ::s o ~ ..... .... "'" "'" ;g ZZ~ ClZ~ 3: ~ ~ 0 0 0 ~ Vi' n~9=,~ ---ra~ac :;; ~ =.:.: ~~ ~ -. ::s 5' El. ~(JQ 2. ~~~ >>~ o '-' ~~~ >>~ ~ ~~~ >>~ ~ ~~~ >>~ o '-' ~~~ >>~ ~ ~~~ >>~ ~ ~: ~ Q. CVl-Clo;' g a. 8 g '-' <:0..,,0-l o 0\ -. ~ .., ~ 8 ~ :;; ~. o ~~3: o ::s -. 00 VloQ. S =r....~ ~ &rsa. :-a OVlO~-l g ~. 0 ~ ~. <:o..,,::s;.: o 0\ _. 0 (j ~8~~g. O o. - ... ~ 0 ~. Cl _ 0 ri ?: o ... - e!. 00 o N o \Jl t""'~ (j'oOVlVlNt""'O _. ~ ~ ~ ~ c w. ,...., 3 ;l. - - ::s -. \Jl ~ 'wi ~'::s:;;0""~7" (j ooo~...~"" ~ Q.Vl3 ~NO r:r _ ::l'"-' ::s 0::S - ..., _. ~ n ciQ 0 ~ ~:=: Vi' 0 ~ ~ El. .8 ~ ~ ... ~ (j .::1 ~ Q. > .VI t:Q~:f~g'~S'~ 3 -a Vi' - ::s ~. \Jl r> 'wi ~'o 8 ~g"":3:g (j Q."'::S OQ.~ !!?Vl ~::s 2: ;;l' o' 5' !:l. 6Q g'l 0 ;:l::S ~ or:r:I: 2 0 3 ~.~ " . OQ.Q. .., (j.::1 er 5' > -.00 o Vl Vl . t:t:~ El. g. ;- ~ :: ~ Q.-<:e; ;;l'(j~ ;:l 0 _. ::s -a 3 ~ ~ ~. ~ 0 -Q. o' ::s t""''''CC S' ~ !!. ~. ~ ~ Q."'~ Vl .., ~ =. 0 ~ ~ t: ::s 3 o _. ... - o Q. t"'" ~: o Q. ~ ~ o .., t""'~7' _. ~ "" 3 ;l. Vi' ;:;: ~ ~ 2.~:; ~::l'" -. ~ -0' t: ::s 3 o -. ... ~ Q. ~l:i~a ~ :TO R<> -<:::2~> o 0 e; I ..,O~-l 1""'>3: Z ;ij> -< 2t"'" _ 0 t"'" 8 (j N N Z-~C o~~'- ~ O;l. t"'" -<~~S' o 0 VI <: .., Co)" 0 ~Q._Vl . ~ ~ 3 z~ :-a 0 -< :a o o o \Jl C o ;- ~ e; o (j o -a o .., !!? o' ::s ~~~a-~ -< 3:~ ~ =:! O~OVl, ;;. ~ 3 e. JTl .oo(j_ Z::s;?.g i'l -<>-~.. <: ::s ~ C;SP- OC NO N CVl-3:-l g ~. 8 Q; ~. ;i~~~_ ."'O-Vl::S (j03r<: O Ot""'~ n ~ 0 S!l' VI (l ~ 00 o N o 0\ ~ Vi ~ o .." C') t"'J >2 2t"'J t"'J~~ .o~:= c:"'ll.... ->> ~:=>< ::~::: 22- ~t"'Jt:l t"'l:=~ :=ClJt"'l t"'l>CIJ ClJ2~ ~t:l> Ot""'CIJ .."....CIJ ::::::0 O-(j :=;l> t"'Jt:l~ ~"'ll~ :C>t"'" > :=. 2~~ Ul2 ..... t"'J .... := CIJ :c o t"'" t:l Z C') t"'l >< :c .... ell .... ~ > EXHIBIT B FRANCHISE FEE PAYMENT WORKSHEET Triax Midwest Associates, L.P. (Chanhassen) Subs Franchise Fee: 5% Gross Date , 1998 Revenue Source Basic Pay Tier Advertising and Pay-Per-View Other Total $ 175312/1 B-1 ARTHUR ANDERSEN LLP REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS To Triax Midwest Associates. L.P.: We have audited, in accordance with generally accepted auditing standards. the balance sheet ofTriax Midwest Associates, L.P. (the "Partnership.) as of December 31, '1995, and the related statements of operations. panners' deficit and cash flows for the year then ended, and have issued our repon thereon dated April 9. 1996. In connection with our audit, nothing came to our attention that caused us to believe that (a) the Partnership. was Dot in compliance with any of the terms, covenants, provisions, or conditions of Article VI Section 4B of the Cable Television Franchise Ordinance. dated April 18. 1984 between the City ofChanhassen, Minnesota, and the Partnership, wow as they relate to accounting matters, although our audit was not directed primarily toward obtaining knowledge of such noncompliance, and (b) the information set forth and as defined in the accompanying Exhibit I is not fairly stated, in all material respects. in relation to the financial statements from which it has been derived. This repon is intended solely for the information and use of the management of the Partnership and the City of Chanhassen, Minnesota, and should not be used for any other purpose. Denver, Colorado, April 9, 1996. ~ ~~ L'.-4 City of Chanhassen, Minnesota EXHIBIT I Basic Revenues Tier Revenues AlO Revenues Late Charge Guides Equipment Install HBO Showtime TMC Cinemax Disney OCR PPV ' . Encore Home Wiring Starz Sega Advertising HSN Commission Gross Revenues Franchise Fee Rate Payments Made Within 90 Days of December 31,-1995 $ 359,794 398,790 1,793 25,652 335 8,089 13,257 59,238 21,925 8,129 18,270 10,904 1,830 4,317 26,232 521 3,263 934 15,352 1.808 $ 980,433 5% $ 49.022 $ 49 022 EXHIBIT C ANNUAL PERFORMANCE REVIEW CHECKLIST 1. RATES AN D CHARGES No change Changed Notices sent to City and subscriber Changes in rates and costs identified by attachment Change "reasonable" and consistent with the standards prescribed by the FCC Other (describe in attachment) 2. PROGRAMS AND SERVICES No change in programs and services New programs and services added Identify new programs and services and decision for introduction The programs and service changes meet demand expressed in customer satisfaction surveys Other (describe in attachment) 3. PUBLIC, GOVERNMENTAL AND EDUCATIONAL ACCESS 175312/1 C-1 Check Where Applicable Check Where Aopl icable 4. CUSTOMER SERVICE Customer service requirements complied with Summary of complaints (attached) System outages summary (attached) Description of new customer services, promotions (attached 5. FILINGS WITH FCC Summary of all filings with FCC described in attachment 6. PERFORMANCE TEST IN FRANCHISE COMPLETED Summary of performance test results (attached) 7. FRANCHISE FEE PAYMENTS MADE (ATIACH COMPLETED FRANCHISE FEE PAYMENT WORKSHEETS - EXHIBIT B TO FRANCHISE AGREEMENT) 8. 9. COMPLETION OF CONSTRUCTION Upgrade/rebuild (summary attached) 175312/1 C-2 New technologies incorporated into System Channel capacity increased Service extended to new areas Other 10. NEW SERVICES No Changes Services other than programming made available in the subscriber network (summary attached) 11. TERMS AND CONDITIONS IN THE FRANCHISE AGREEMENT HAVE BEEN COMPLIED WITH Company participated in planning studied and Cable Advisory Committee activities (summary attached All insurance, bonds and deposits are updated and filed with City 12. OTHER PERFORMANCE HIGHLIGHTS OR PLANS TO BE INTRODUCED WITHIN THE NEXT TWELVE (12) MONTHS (SUMMARY ATTACHED) Dated this _ day of Officer of 0 /19_/ by Check Where Appl icable / a duly authorized City of / Minnesota Verification: The above Annual Performance Review has been filed by Triax Midwest Associates, L.P. as required. The Office of - for the City of has reviewed the information and finds that the filing is complete lis not complete . The following matters are deemed incomplete and require further information and/or compliance by / 19_ 175312/1 C-3 THE CITY OF , MINNESOTA Dated: By: Its: 175312/1 C-4 EXHIBIT D CHANNEL LINE-UP Service Description Rate! Charge 175312/1 D-1 EXHIBIT E GRANTEE COMMITMENT TO PEG ACCESS FACILITIES AND EQUIPMENT 1. PUBLIC. EDUCATIONAL AND GOVERNMENT (PEG) ACCESS CHANNELS Grantee shall provide to each of its subscribers who receive some or all of the services offered on the Cable System, reception on at least one (1) specially designated noncommercial public access channel available for use by the general public on a first- come, first-served, nondiscriminatory basis; at least one (1) specially designated access channel for use by local educational authorities; at least one (1) specially designated access channel available for government use (hereinafter collectively referred to as the "PEG Channels"); and at least one (1) specially designated access channel available for lease on a first-come, first-served, nondiscriminatory basis by commercial and noncommercial users. The VHF spectrum must be used for at least one (1) of the PEG Channels required in this paragraph. No charges may be made for channel time or playback of prerecorded programming on the specially designated noncommercial access channels. Personnel, equipment and production costs may be assessed, however, for live studio presentations exceeding five (5) minutes in length. Charges for those production costs and fees for use of other public access channels must be consistent with the goal of affording the public a low- cost means of television access. Whenever the PEG Channels are in use during eighty percent (80%) of the weekdays, Monday to Friday, for eighty percent (80%) of the time for any consecutive three (3) hour period for six (6) weeks running, and there is demand for use of an additional channel for the same purpose, the Grantee shall then have six (6) months in which to provide a new PEG Channel for the same purpose, provided that provision of the additional channel or channels must not require the Cable System to install converters. The PEG Channels shall be dedicated for PEG use for the term of the Franchise Agreement, provided that Grantee may, utilize any portions of the PEG Channels not scheduled for PEG use. Grantor shall establish rules and procedures for such scheduling in accordance with Section 611 of the Cable Act (47 U.S.c. 9 531). Grantee shall also designate the standard VHF channel 6 for uniform regional channel usage currently provided by "Metro Channel 6" as required by Minn. Stat. 9 238.43. Programming on this regional channel shall include a broad range of informational, educational, and publie service programs and materials to cable television subscribers throughout the Twin Cities metropolitan area. 175312/1 E-1 2. PEG OPERATIONS Grantor may in its sole discretion, negotiate agreements with neighboring jurisdictions served by the same Cable System, educational institutions or others to share the operating expenses of the PEG Channels. Grantor and Grantee may negotiate an agreement for management of PEG facilities, if so desired by both parties. 3. TITLE TO PEG EOUIPMENT Grantor shall retain title to all PEG equipment and facilities purchased or otherwise acquired pursuant to the previous Chanhassen franchise Ordinance No. --:. 4. PROMOTION OF PEG ACCESS Grantee shall allow the Grantor to place bill stuffers in Grantee's Subscriber statements at a cost to the Grantor not to exceed Grantee's cost, no less frequently than twice per year upon the written request of the Grantor and at such times that the placement of such materials would not materially and adversely effect Grantee's cost for the production and mailing of such statements. The Grantor agrees to pay Grantee in advance for the actual cost of such bill stuffers. Grantee shall also make available access information provided by Grantor in Subscriber packets at the time of Installation and at the counter in the System's business office within the Service Area. Grantee shall also distribute, at no charge to Grantor, through advertising insertion equipment, 28 weekly promotional and awareness commercial spots at randomly selected times in unpurchased advertising space on a "run of schedule basis" produced at the Grantor's cost and submitted by the Grantor in a format compatible with such advertising insertion equipment once Grantee has acquired and activated such capability. Grantee shall also include a listing of the known programming to be cablecast on PEG access Channels in or on any program guide of services for the Cable System. 5. SERVICE TO PUBLIC BUILDINGS (a) One (1) cable drop connection and the highest level of cable service excluding pay-per-view and pay-per-channel programming shall be provided free of charge to each public building listed in Exhibit E-1 with no Installation charges or monthly service charges. Said drop connection and service provision shall be concurrent with the construction schedule required by Section 4.1 of the Agreement. Grantee shall, in any public building hereinafter built, provide all materials, design specifications and technical advice for anyone cable outlet to be installed during the construction of such building, without cost to the Grantor and Grant~e shall provide the same service to such new public building as required in this paragraph (a). (b) Two-way capability shall be provided to the public buildings listed in Exhibit E-2. 175312/1 E-2 6. PEG ACCESS OPERATING SUPPORT. Grantee shall also collect on behalf of City a per Subscriber fee of eighty-four cents ($.84) per month solely to fund public, educational and governmental access -related expenditures (hereinafter "Access Operating Fee"). The Access Operating Fee may be adjusted by the City during the term of this Franchise on or about the fifth and tenth anniversary dates upon ninety (90) days advance written notice to Grantee in an amount equal to the cumulative increase in the consumer price index (CPI) during the pre~eding years. In the event Grantee becomes subject to "effective competition" as defined by Applicable Law, from another Multi-Channel Video Programming Distributor, the Access Operating Fee shall, following ninety (90) days written notice to City, be reduced to the level of expenditure at which the multi-channel video Programming Distributor, is obligated or fifty cents ($.50) per subscriber per month, whichever is greater. 175312/1 E-3 EXHIBIT El SERVICE TO PUBLIC FACILITIES 1. PUBLIC BUILDINGS: CITY OF CHANHASSEN, MINNESOTA BUILDINGS; City Hall Fire Station Public Works Chanhassen Recreation Center Other: 690 Coulter Drive, P.O. Box 147 (5 Nodes) 7610 Laredo 1591 Park Road 2300 Coulter Drive (2 Nodes) (to be determined by mutual consent) SCHOOLS IN CHANHASSEN: Bluff Creek Elementary Chanhassen Elementary School S1. Hubert's Catholic Church School Minnetonka Middle School - West 2300 Coulter Blvd. 7600 Laredo Drive 8215 Main Street 6421 Hazeltine Blvd. 175312/1 E1 - 1 EXHIBIT E2 1. PUBLIC BUILDINGS TO BE PROVIDED WITH TWO-WAY CAPABILITY: CITY OF CHANHASSEN, MINNESOTA BUILDINGS; City Hall Fire Station Public Works Chanhassen Recreation Center Other: 690 Coulter Drive, P.O. Box 147 (5 Nodes) 7610 Laredo 1591 Park Road 2300 Coulter Drive (2 Nodes) (to be determined by mutual consent) SCHOOLS IN CHANHASSEN: Bluff Creek Elementary Chanhassen Elementary School S1. Hubert's Catholic Church School Minnetonka Middle School - West 2300 Coulter Blvd. 7600 Laredo Drive 8215 Main Street 6421 Hazeltine Blvd. 175312/1 E2-1 EXHIBIT F DESCRIPTION OF SYSTEM UPGRADE [REMAINS OPEN-SUBJECT TO CHANGES PROPOSED BY CITY'S ENGINEER] TRIAX MIDWEST ASSOCIATES, L.P. Chanhassen The need for an enhanced network Triax Midwest Associates, L.P.'s (Triax) currently services the area, while still functional, is operating near its designed channel capacity. In order to respond to requests for additional services from our customers, it is necessary to increase the available capacity of the system. Beyond traditional cable television video service, there are a host of other services that can be supported by an upgraded network. High speed data, Internet access, cost- effective telecommunications across the network, and even telephony can be implemented according to the needs of the communities served. Along with the potential for increasing the number of services supported by the network, increased reliability and picture quality will be major priorities. Individual communities can be isolated on the network so that unexpected outages in one area do not . affect several other areas, as is the case in many conventional coaxial cable television systems. The same techniques that allow additional signals to be carried, and keep service interruptions to a minimum, provide an added benefit of improving the quality of pictures seen by our customers. In every coaxial cable television system, picture quality is degraded as the signal moves further out into the system, passing through amplifier after amplifier. In an upgraded network, there are significantly less amplifiers between the origination site and the customer, resulting in better picture quality regardless of where the customer may be in the system. What the new network will look like The proposed upgraded HFC (hybrid fiber/coax) network will be designed to operate with a bandwidth of 5 MHz to 750 MHz, with 50 MHz to 550 MHz being allocated for 77 conventional analog channels. The remaining upper 200 MHz of 175312/1 F-1 bandwidth will be reserved for future use. Through the use of digital compression, many channels can be carried in the same space as one analog channel. The result is a large number of available channels, with plenty of additional capacity for future needs. The network will be capable of not only sending signals out to customers, but returning signals back to the origination site from anywhere in the system, as well. This "return" capability utilizes spectrum from 5 MHz to 40 MHz, and will be activated on both the coaxial and optical systems. The return system can be used to transmit data and video, and may be used for insertion of locally-originated programming, monitoring of certain key components in the network, and transmission of data from set-top terminals used for pay- per-view and other customer services. Fiber optic transmitters, cable, and optical receivers will be used to transport the signals from the origination site, to at least one receiving location, or "node," in each community. There will be a maximum of 500 homes served from each node, which is an accepted industry standard used when considering implementation of future services. This separation of communities on the. optical network allows for "narrowcasting" or the distribution of certain specialized kinds of programming to communities that have an interest. For example, one community would not have to receive the local programs originated by a distant community. After each node, the number of active electronics, or amplifiers, would be reduced to the minimum required to reach the limits of the community, while still maintaining measurable picture quality better than current FCC requirements. "Standby" power supplies will automatically provide battery power to the coaxial system for several hours in the event of a commercial power interruption. The batteries are automatically recharged after power is restored. Each customer will have the option to use an "addressable" set-top terminal to access programming carried on the network. Special programming, such as "impulse pay- per-view" will be available simply by pressing a button to authorize the purchase. Fiber optics and coaxial plan in the network The optical transmission system will be the backbone of the new network, providing the primary means of moving signals from the origination site out to each community. At the origination site, all the programming to be carried on the system will be converted to optical signals, and transmitted out into the system by a network of fiber optic cables. The combination of optical transmitters and cables allow more reliable, higher- quality pictures to be received in each- community. Earlier means of transmission, involving many miles of metal-sheathed coaxial cable, and cascades of amplifiers, created the potential for service interruptions anywhere along the transmission route. A problem appearing at one point mid-way into the system affected all customers beyond that point. Power outages, lightning storms, isolated outages, vandalism, and isolated equipment 175312/1 F-2 failure will have much less of an effect on the new network than on the coaxial system in the past. In each community, at least one optical node will be placed, to convert the optical signal back into the normal signals used in the coaxial system. Each node will serve a maximum of 500 homes via coaxial cable. This limitation on node size insures that the more reliable optical plant is as large as possible, and that coaxial electronics are kept to the minimum required to deliver a good-quality picture to all customers. The optical network will provide 6 individual fibers to each node location. Although it currently requires only one of these fibers to provide all the programming required by the network, extra fibers are included for return transmission, and any special or future requirements, on an as needed basis. The coaxial portion of the plant will begin at the node itself, where signals will be distributed over a short coax network, consisting of modern, high-quality network amplifiers. These amplifiers are specifically designed for use in HFC networks, and incorporate return-transmission capability, surge protection, and remove monitoring capability. Since most of the currently existing coaxial cable is still serviceable and electrically sound, it will be reused along most of the coaxial portion of the network. Reuse of the cable will, in many cases, eliminate the need for construction in residential areas, causing fewer upgrade construction issues. All of the electronic components in the existing coaxial system will be replaced with new 750 MHz devices. This insures a complete 750 MHz network, and provides a simpler construction solution should any future upgrade work be required. The upgrade process There will be a considerable amount of work required to upgrade the entire existing system to the new network. Since the upgrade work will be performed on an already- active system, care must be taken to keep customers and communities well-informed, and service interruptions to a minimum. The first step will be to install the fiber optic network alongside the existing coaxial system. Normally, this work does not affect the operation of the existing system. In areas where the cables are already carried on utility poles, the new fiber will be attached to the existing cables were possible. In areas where existing cables are underground, additional construction will be required to install the new fiber optic cables. Any new coaxial cable required by the network design, in the path of the fiber optic cable, will be installed at the same time. 175312/1 F-3 Once the fiber "backbone" is in place, the optical receivers are installed. The optical system is then activated and tested. When testing of the optical network is complete, then the upgrading of the coaxial plant in each community can begin. When the coaxial plant is upgraded, each existing amplifier and distribution device are removed, and replaced with a newer, 750 MHz device. The new equipment is activated, and any customers served from that equipment are switched to the new equipment. This process begins at the node, branching out through each leg of the coaxial plant. It is this portion of the upgrade that causes several brief interruptions in service. As the upgrade crews move further out into the coaxial system, fewer and fewer customers experience the interruptions in service. When the upgrade of a node is finally complete, all customers served from that node are now receiving service from the new network. During the primary upgrade of each node, installation upgrade crews sweep through the same area, inspecting each of the service lines that connect customers' homes to the distribution system. Connections are checked, updated splitting equipment is installed if necessary, and in some cases, the entire line is replaced. At this point, the upgrade of that node is complete, and work moves on to the next node area. Community access and use of the network The upgraded network will allow for individual communities to produce their own legal programming, and place it on an available channel on the system. Normally, one site in a community is designated as a "studio" where local programs are taped for later broadcast, or transmitted "live" over the system. It is also possible for the community to originate informational services, such as public service messaging, school information, or other items of community interest. The video feed from the community would be inserted on the network on a special channel, and transmitted via the return system - through the coaxial network back to the node, and transmitted optically from the node back to the origination site. From there, the signal would be reprocessed and retransmitted back through the normal network, available to customers. Since each of the nodes are community-based, it is possible to allow communities to transmit their own programming to only the residents of that community, if they desire. The addressable converter system The "addressable set-top terminals" used in the network are computer-controlled "smart" converters. To the customers, they function very much the same as the normal converters they are accustomed to. In reality, they are very sophisticated computer terminals that allow for the processing of programming information both to and from the customer. 175312/1 F-4 The converter system is controlled by a master computer connected to Triax's billing system. The master computer is then connected to the network, by either a direct connection or a satellite link. Information regarding the operation of each one of the converters is continually transmitted over the network, and received by the converters. If a customer calls one of our service centers, and orders HBO, the information regarding the change in services is keyed into the billing system. Since the billing system and master computer are connected, information about that transaction is immediately transmitted to the network, and the customer's converter receives immediate authorization to receive HBO. The entire process takes just a few seconds, and the customer has immediate access to the programming that as ordered, without the need to wait for a visit from a service technician. Services can be added, changed, or removed in the same manner. Additionally, customers will have access to multiple channels of "impulse pay-per- view." This is one of the most popular features of the converter. The "impulse" feature takes advantage of the return system on the network, allowing a request for a pay-per-view event to be processed immediately. The customer simply tunes to the channel desired, and presses a button to purchase the program. There is no need to make a phone call, and no order to place in advance. The addressable converters are equipped with several self-diagnostic and security features. If the converter is not functioning properly, it will display a diagnostic code for troubleshooting. The master computer communicates with each converter at regular intervals, and can alert service personnel if a problem is found. There are signal security safeguards built into each converter, to prevent unauthorized tampering. The converter recognizes its "home" network, and will not function properly if removed without authorization. Potential for future expansion The upgraded network is completely expandable, due to its fiber optic backbone. The optical system incorporates extra fibers that run to each node, along with additional extra fibers along main routes. As communities grow, there will be capacity available to serve their residents. 175312/1 F-5