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5b 2001 Lake Ann Park Concess CITYOF CHANHASSEN 690 CiO, Center Drive PO Box !47 Chanhassen, Minnesot~ 55317 Pholle 952.937. I900 General Fax 952.937.5739 E, gineeriug Department £ax 952.937.9152 Building Deparmwut Fax' 952,934.2524 ~3b Site MEMORANDUM TO: Todd Hoffman, Director of Park and Recreation FROM: Jerry. Ruegemer, Recreation Superintendent DATE: September 19, 2001 SUB J: 2001 Lake Ann Park Concession/Boat Rental Evaluation The summer of 2001 started out slow with the cool weather and the two unfortunate drowning incidents. The drownings at Lake Ann appear to have had an effect on food and boat sales as this year's revenue dropped over $3600. Hopefully through public education and dissemination of information about Lake Ann's safety, participation will increase again. General Comments: · Continue to use a smaller number of vendors to simplify the operation. · Slush puppy machine, which was very popular and had a higher profit margin, should continue. · Nacho cheese machine is easier to use and clean, and this eliminated a significant amount of staff time. · Look to add a marketing campaign to increase sales and actiwty. · The "meal deal" (hot dog, chips, and soda for $3.00) was very popular again this year. · Maintain a first aid kit. · Have matches on hand for people who need to start their charcoal grills. · Kept menu items simple - quick point of sale. · The concession staff again was outstanding and contributed significantly to the success of the Lake Ann operation. · Purchase new batteries for rental fishing boats. City of Clmnhasseu. A o, rowin~, communia, with cleero lakes, ou~ditr schooh, a ch~mdne douwtou,~, thriving: busi~esses, a~d bc,u~ti/id v,~rks. ~ ¢~rem v/,~ce to h've, work, ~d ~/~( Mr. Todd Hoffman September 21, 2001 Page 2 Total Boat Rentals 2001 2000 Paddleboats 410 479 Canoes 125 138 Row Boats 43 33 Row Boats w/Trolling Motor 23 66 Totals 601 716 Listed below is the breakdown of expenditures, supplies, and revenues for the 2001 Concession Sales and Boat Rentals: EXPENDITURES Concession Hours and Wages 2001 2000 Concession Hours (not dollars) Concession Wages Total Wages Supplies The Watson Company Midwest Coca Cola Festival Foods Total Supplies Total Wages Total Supplies TOTAL EXPENDITURES 751 877.75 $6,828.00 $7209.77 $6,828.00 $7209.77 $4,141.28 $4,535.98 $3,492.15 $2,130.67 $ 563.36 $ 743.51 $8,196.79 $7,410.16 $6,828.00 $7,209.77 $8,196.79 $7,410.16 $15,024.79 $14,619.93 REVENUES Food Sales Boat Rentals Total Revenue Total Revenue Total Expenditures NET PROFIT $12,753.01 $15,654.56 $ 3,233.67 $ 3,994.67 $15,986.68 $19,649.23 $15,986.68 $19,649.23 $15,024.79 $14,619.93 $ 961.89 $ 5,029.30 g:\park\jerryX2001Conccss&BoatEval To: Jerry Ruegemer From: Akin Mesenbring Subject: Lake Ann Concessions 2001 August 16, 2001 Another summer is coming to a close! Early June started off the season with rainy weather which resulted in not many busy days. The two drownings in mid-June also seemed to discourage visitors to the beach. However, later in the month weather improved, and we had several days of good sales. Nice weather during July also helped bring sales back up. In August, the usual slowdown was interrupted by three days of extremely hot weather which brought lots of patrons to the beach (and profits to the concession stand!). With only about a week and a half left in the season, we are working on moving through all the remaining products in the concession stand with hopes of closing on the 26th with little leftover inventory. The new paddleboat went over very well with customers. People seemed to enjoy the fact that all the riders on the new aqua cycle could paddle as opposed to our other paddleboats which allow only the front two riders to paddle. Overall, we received few complaints about the paddleboats. The complaints we did receive mostly involved the white sea-rider (whose style seems to be most well-liked). Riders had trouble steering the boat and also complained of the chain falling off frequently. I believe that any future paddleboat purchase should be made to replace this craft. I would also suggest that a future boat be the same style as this sea-rider. Because riders sit down low-near the paddles-it is the easiest boat for children to use. In addition, the purchase of several new adult life jackets was a greatly appreciated addition to our current stock. Before adding these jackets, there were several times when we were unable to allow customers to rent boats due to all the life jackets being out. While most of the jackets remain in good shape, there are several which are beginning to wear out and could be replaced. The rowboats and canoes seem to be in good condition. The only complaints we received were in regards to one of our three batteries which does not seem to hold a charge. However, because we have two other batteries, this did not prove to be much of a problem as we simply discontinued using this third battery. We also had fewer problems with late boat remms than in previous years. I believe this is due, at least in part, to a note we added to the boat rental information sign which wamed customers of a late boat fee (prices double) on boats returned after 6 pm. While we did have several late boats, few were more than ten minutes late, and we never had to enforce the fee (we just wamed the boaters for next time). People seemed much more careful in bringing boats back on time so as not to encounter the fee. This helped us in keeping closing time down to a minimum as we did not have to wait for late boats. This year we once again used Watson's as our food supplier. While we had a problem early in the summer receiving parts for the popcorn popper and also had several instances when we received the wrong product or did not receive a product we had ordered, Watson's was usually good about fixing the problem-sometimes bringing out a needed product special. Overall they proved to be a satisfactory supplier. Slush puppies continued to be a big hit! This year we offered cherry, strawberry, grape, and blue raspberry as flavor choices. While blue raspberry proved to be the most popular, the other flavors also sold well and at similar rates. I would suggest keeping this flavor mix again next year. Ice cream sold once again for $1 a piece. Patrons seemed to agree that this was a fair price. While we did have some requests for some of the larger ice cream products such as choco tacos and chipwiches, these products have a higher vendor price. We would need to charge customers more for these items, and I believe that different prices for the different ice cream products may prove to be confusing to customers. For this reason, I would recommend that we continue offering only the ice cream products which we can sell at one dollar. Popcorn and chips sold at 50 cents a bag. While popcom sales were not high, chips continued to be very popular. Because Watson's does not offer small bags of chips (only larger bags of the Old Dutch brand), we had to purchase the Frito-Lay brand chips in 'snack pack' boxes at Festival. While I would suggest that we continue selling these chips, it might pay to look into buying them in larger quantities at a store such as Sam's Club where we would be able to purchase them in larger quantities and at a lower price per bag (thus resulting in a higher profit margin for us !). The 'meal deal' continued to be very popular. In addition, nachos and lollies also sold well. This summer we received several requests for soft pretzels. According to a sales list I have from Watson's, we could order these for approximately 37 cents each. Based on the pretzel's size, we could probably sell them for between $1 and $1.50. Perhaps we could look into the machinery we would need to purchase and how much labor is required and consider selling these soft pretzels next summer. We used Coke once again as our pop supplier. While there were two occasions on which we did not receive the pop on our normal delivery day (the driver got lost), Coke always resent the order the next morning. The addition of lemonade and tea to our beverage selection was a welcome change. Lemonade proved to be a top seller this year. Customers seemed to like having options other than pop and water for beverages. I would suggest keeping these flavors on our menu. Minute Maid Orange, however, had repeatedly low sales, and I believe this flavor should be removed from our menu. In addition, this summer we also offered Dasani water instead of the Evian we have sold in previous years. Dasani seemed to sell just as well as the Evian, and because we can purchase Dasani at a lower price than Evian, this resulted in increased profit. An increasing number of visitors to Lake Ann have been non-English speaking people and those that speak English as a second language (many Mexicans, Europeans, and deaf visitors). This made communication often difficult. Because of this, I would suggest creating picture signs or bilingual menus which we could show customers when needed. Also, after speaking with several of the lifeguards, I believe a beach rules sign in Spanish would be very beneficial. We also had many requests for a bike rack to be placed somewhere near the beach area. Currently bikers must park their bikes next to trees or somewhere on the grass. A bike rack would allow people a place to chain their bikes where they would be out of the way of other beach visitors. Finally, it would be great if we could make some sort of large group receipt. When groups come to pay their large group fee, many request a receipt. Because we don't have any set way of ringing these up on the register, I believe some sort of form where we could write in the date, group name, and paid fee to give them as a receipt would take care of the problem. Overall we had a great summer! We received much positive feedback from beach visitors who seemed very pleased with Lake Ann, and the concession staff also had a great time working at the park! May Sales Lake Ann Concession Sales Summer 2001 Food Sales (101-3638) 5/26/2001 Closed-Rain 5/27/2001 Closed-Rain 5/28/2001 $ 143.43 May Totals $ 143.43 Boat Rental (101-3635) Sales Tax Divide by 1.065 $ 138.97 $ 18.35 June Sales 6/2/2001 $ 87.09 6/7/2001 $ 17.14 6/8/2001 $ 61.74 6/9/2001 $ 150.68 6/10/2001 $ 124.65 6/11/2001 $ 85.45 6/12/2001 $ 149.77 6/13/2001 $ 3.29 6/14/2001 $ 54.93 6/15/2001 $ 24.88 6/16/2001 $ 136.28 6/17/2001 $ 35.87 6/18/2001 $ 100.71 6/19/2001 $ 200.75 6/20/2001 $ 194.84 6/21/2001 $ 96.85 6/22/2001 $ 196.89 6/23/2001 $ 238.26 6/24/2001 $ 157.89 6/25/2001 $ 397.32 6/26/2001 $ 140.19 6/27/2001 $ 437.14 6/28/2001 $ 310.09 6/29/2001 $ 194.15 6/30/2001 $ 239.91 $ 138.97 $ 18.35 36.62 $ 8.04 $ 1.11 16.90 $ 5.11 36.62 $ 12.17 106.10 $ 15.00 $ 5.55 26.29 $ 11.43 3.76 $ 0.45 $ 3.57 31.92 $ 3.70 77.93 $ 13.93 36.62 $ 4.71 128.63 $ 14.91 73.24 $ 17.81 15.96 $ 13.70 30.99 $ 8.31 52.58 $ 16.28 114.55 $ 22.94 108.92 $ 17.34 79.81 $ 31.02 30.99 $ 11.12 33.80 $ 30.61 41.31 $ 22.85 41.31 $ 15.31 190.61 $ 27.98 June Totals July Sales 7/1/2001 7/2/2001 7/3/2001 7/4/2001 7/5/2001 7/6/2001 $ 3,836.76 $ 120.23 Closed-Cloudy $ 118.22 $ 1,227.46 $ 273.38 $ 94.38 $1,315.46 $ 334.95 $ 90.14 $ 13.68 $ 9.39 $ 8.29 $ 174.65 $ 91.14 $ 34.74 $ 20.03 $ 43.19 $ 8.95 8/23/2001 Closed 8/24/2001 $ 33.57 8/25/2001 $ 69.46 8/26/2001 $ 30.53 $ 10.33 $ 2.85 $ 37.56 $ 6.95 $ $ 1.98 August Total $ 2,680.81 $ 563.39 $ 211.10 Total Sales $12,753.01 $ 3,233.67 $ 1,039.44 2001 Lake Ann Concession Hours/Wages Borgerson Lindsey Sara Carlson Mesenbring, Airin Pay Period Hourly Wage Hours 5-25/7-20 $ 8.00 137.5 7-21/8-3 $ 8.00 57 8-4/8-17 $ 8.00 42.5 Total $1,100.00 $ 456.00 $ 340.00 Total 237 $1,896.00 6-2/6-9 $ 8.00 8.5 6-11/6-23 $ 8.00 44 6-25/7-8 $ 8.00 51.5 $ 68.00 $ 352.00 $ 412.00 Total 104 $ 832.00 5-26/7-6 $ 10.00 198 7-7/7-20 $ 10.00 80 7-21/8-17 $ 10.00 105.5 8-18/8-31 $ 10.00 26.5 $1,980.00 $ 8OO.OO $1,055.00 $ 265.OO Total 410 $ 4,100.00 Total Hours 751 Total Wages $ 6,828.00 2001 Lake Ann Concession Vendor Expenses Expense Code - 101-1540-4130 The Watson Company Date Pd Invoice Amt 5/15/2001 $ 99.00 6/1/2001 $ 149.84 6/1/2001 $ 129.19 6/11/2001 $ 376.30 6/15/2001 $ 262.19 6/15/2001 $ 206.20 6/29/2001 $ 978.90 7/5/2001 $ 129.99 7/27/2001 $ 1,511.14 8/3/2001 $ 72.72 8/10/2001 $ 111.69 8/17/2001 $ 114.12 Total $ 4,141.28 Midwest Coca Cola 6/11/2001 $ 311.20 6/15/2001 $ 181.47 6/29/2001 $ 1,206.91 7/27/2001 $ 1,609.97 8/2/2001 $ 182.60 Total $ 3,492.15 Festival Foods 6/2/2001 $ 12.63 6/7/2001 $ 19.34 6/11/2001 $ 18.02 6/14/2001 $ 10.05 6/18/2001 $ 14.64 6/20/2001 $ 22.66 6/22/2001 $ 23.40 6/24/2001 $ 10.66 6/25/2001 $ 11.24 6/27/2001 $ 27.03 6/28/2001 $ 30.04 6/30/2001 $ 7.10 7/3/2001 $ 58.84 7/5/2001 $ 10.66 7/8/2001 $ 18.75 7/12/2001 $ 25.77 7/14/2001 $ 32.82 7/17/2001 $ 13.99 7/18/2001 $ 17.56 7/20/2001 $ 22.54 Festival Foods Con't 7/26/2001 7/27/2001 7/30/2001 8/1/2001 8/5/2001 8/7/2001 8/8/2001 8/11/2001 8/13/2001 8/20/2001 8/25/2001 Total $ 4.95 $ 18.5O $ 13.63 $ 5.67 $ 23.03 $ 19.09 $ 15.38 $ 15.87 $ 21.39 $ 14.33 $ 3.78 $ 563.36 Total Vendor Expense $ 8,196.79