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6. Recreation Center Updates CITY OF CHANHASSEN 7700 Market Boulevard PO Box 147 Chanhassen. MN 55317 Administration Pllone: 952.2271100 Fax 952.2271110 Building Inspections Phone 952.2271180 Fax 952.2271190 Engineering Phone 952.2271160 Fax 952.2271170 Finance Phone 952.2271140 Fax 952.2271110 Park & Recreation Pllone 952.2271120 Fax 952.2271110 Recreation Center 2310 Coulter Boulevard Phone: 952.2271400 Fax 952.2271404 Planning & Natural Resources Phone 952.2271130 Fal 952.2271110 Public Works 1591 Park Road Pllone 952.2271300 fax 952.2271310 Senior Center PI,olle 952.227.1125 Fax 952.227.1110 Web Site WW\'i.CI. chanhassen.m n. us fa --- MEMORANDUM TO: Todd Hoffman, Park and Recreation Director FROM: Jodi Sarles, Recreation Center Manager DATE: June 10,2009 SUBJ: Recreation Center Updates FACILITY INFORMATION Both the Chanhassen Recreation Center and Bluff Creek Elementary School are undergoing a full sprinkler head replacement. The heads are faulty and have been recalled. The facility has over 700 heads to be replaced, so service will be coordinated so activities will not be disrupted. The Rec Center is now on the summer schedule. We are closed on Sundays and have shortened hours throughout the week. The annual maintenance closure is scheduled for August 21-September 7 (Labor Day). The facility will go through deep cleaning and floor resurfacing in the gym and studio. PROGRAM INFORMATION Aerobics - The Rec Center started a registration-based aerobics program in June. All 3 classes met the required minimums to continue offering this fitness serVIce. Dance for Fun -A full program recital was held at the Eden Prairie High School Performing Arts Center on May 9th with 3 separate performances. Over 200 dancers participated and 970 tickets were sold. Two senior dancers will be leaving the program and going on to college this year. There are summer camps and clinics for the dancers to continue to build their skills. Enhance Fitness - This program is now managed by the Recreation Center. It is a senior fitness program offered through a grant with MAAA through UCare. Seventeen (17) seniors are participating in the current session. Preschool Sports - The age 4-6 sports program continues to be popular. We have 114 preschoolers participating in the first session of t-ball. Chanhassen is a Community for life. Providing for Today and Planning for Tomorrow Todd Hoffman Recreation Center Updates June 10, 2009 Page 2 MISCELLANEOUS Art Gallery - The artwork of Southwest Christian High School students is currently on display at the Rec Center through June. The school hosted an open house for families and friends on June 4th. Rental Evaluations - The Recreation Center is now administering quarterly rental evaluations to our customers. Forty surveys were emailed in April. We are using an online service, Survey Monkey, to collect the responses. We received 13 replies (33% response rate) with very favorable ratings. Birthday Party Packages - The Rec Center birthday party packages continue to be a popular, affordable party for our residents. We have hosted 36 parties (January - May) this year. The packages include two hours in a meeting room and one hour of exclusive gym time complete with gym toys for $55. ATTACHMENT January - March Chanhassen Recreation Center Rental Evaluations g:\park\jodis\commission reports\Jun 09 commission report.doc Chanhassen Recreation Center Rental Evaluation January - March 2009 1. Was this your first time renting? Yes: No: 76.9% 23.1% (10) (3) 2. How did you hear about our rental facilities? Previous Rental: 23.1 % City of Chanhassen Website: 38.5% Chanhassen Connection: 7.7% Visited Site: 23.1 % Family/Friend Recommendation 7.7% Other: 15.4% Drive by on way home from work Community ad on Channel 8 (3) (5) (1 ) (3) (1 ) (2) 3. Please evaluate the Rec Center rental facilities: Excellent Very Good Fair Poor Response Good Count Room 61.5% (8) 38.5% 0.0%(0) 0.0% (0) 0.0% (0) 13 condition (5) Room 61.5% (8) 15.4% 23.1% 0.0% (0) 0.0%(0) 13 equipment (2) (3) Set up 38.5% according to 61.5% (8) (5) 0.0% (0) 0.0%(0) 0.0%(0) 13 specification Cleanliness 61.5% (8) 38.5% 0.0% (0) 0.0% (0) 0.0% (0) 13 of rooms (5) Parking 61.5% (8) 30.8% 7.7% (1) 0.0% (0) 0.0% (0) 13 (4) Overall 30.8% impression 69.2% (9) (4) 0.0%(0) 0.0% (0) 0.0% (0) 13 of facility Question 3 Comments: . "Loved the facility. Would definitely use again. Rooms are spacious and reasonable priced." . "We needed to prepare our room early, and Jodi and her staff were very obliging." 4. Please evaluate the Recreation Center staff assistance: Excellent Very Good Good Fair Poor Response Count Reservation 83.3% (10) 16.7% (2) 0.0% (0) 0.0%(0) 12 staff Event staff 75.0% (9) 25.0% (3) 0.0%(0) 0.0% (0) 12 Question 4 Comments: . "The person working the day of our event was wonderful. We had a lot of kids and the rooms next to us were not being used so she opened the wall to give them a little more room. It was wonderful." . "very friendly and helpful" . "Great!!!!!!!!!!" . "Everyone was so easy to work with, and extremely cooperative." 5. Please rate our fees: Affordable 84.6% 11 Fair 15.4% 2 Expensive 0.0% o Other 0.0% o 6. Would you rent from us again? Yes 100.0% 13 No 0.0% o 7. Would you recommend this facility? Yes 100.0% 13 No 0.0% o 8. Do you have any other comments or concerns you would like to share with us? Please insert below or call the Rec Center Manager at 952-227-1401. Comments: . "Staff was very helpful and went above and beyond." . "I'd like to see if all the rooms are available March 6, 11 am-9 pm? Thank you again, great venue all around! Jessica Zalusky" . "Great friendly, helpful staff; Fun, affordable party!" . "This was our first event and wasn't sure what we were doing, but Jodi and her staff made it a lot easier. It was like we were dealing with a 'person,' and not a government/city entity."