6. Recreation Center Updates
CITY OF
CHANHASSEN
7700 Market Boulevard
PO Box 147
Chanhassen. MN 55317
Administration
Pllone: 952.2271100
Fax 952.2271110
Building Inspections
Phone 952.2271180
Fax 952.2271190
Engineering
Phone 952.2271160
Fax 952.2271170
Finance
Phone 952.2271140
Fax 952.2271110
Park & Recreation
Pllone 952.2271120
Fax 952.2271110
Recreation Center
2310 Coulter Boulevard
Phone: 952.2271400
Fax 952.2271404
Planning &
Natural Resources
Phone 952.2271130
Fal 952.2271110
Public Works
1591 Park Road
Pllone 952.2271300
fax 952.2271310
Senior Center
PI,olle 952.227.1125
Fax 952.227.1110
Web Site
WW\'i.CI. chanhassen.m n. us
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MEMORANDUM
TO: Todd Hoffman, Park and Recreation Director
FROM:
Jodi Sarles, Recreation Center Manager
DATE:
June 10,2009
SUBJ:
Recreation Center Updates
FACILITY INFORMATION
Both the Chanhassen Recreation Center and Bluff Creek Elementary School are
undergoing a full sprinkler head replacement. The heads are faulty and have
been recalled. The facility has over 700 heads to be replaced, so service will be
coordinated so activities will not be disrupted.
The Rec Center is now on the summer schedule. We are closed on Sundays and
have shortened hours throughout the week. The annual maintenance closure is
scheduled for August 21-September 7 (Labor Day). The facility will go through
deep cleaning and floor resurfacing in the gym and studio.
PROGRAM INFORMATION
Aerobics - The Rec Center started a registration-based aerobics program in
June. All 3 classes met the required minimums to continue offering this fitness
serVIce.
Dance for Fun -A full program recital was held at the Eden Prairie High School
Performing Arts Center on May 9th with 3 separate performances. Over 200
dancers participated and 970 tickets were sold. Two senior dancers will be
leaving the program and going on to college this year. There are summer camps
and clinics for the dancers to continue to build their skills.
Enhance Fitness - This program is now managed by the Recreation Center. It
is a senior fitness program offered through a grant with MAAA through UCare.
Seventeen (17) seniors are participating in the current session.
Preschool Sports - The age 4-6 sports program continues to be popular. We
have 114 preschoolers participating in the first session of t-ball.
Chanhassen is a Community for life. Providing for Today and Planning for Tomorrow
Todd Hoffman
Recreation Center Updates
June 10, 2009
Page 2
MISCELLANEOUS
Art Gallery - The artwork of Southwest Christian High School students is
currently on display at the Rec Center through June. The school hosted an open
house for families and friends on June 4th.
Rental Evaluations - The Recreation Center is now administering quarterly
rental evaluations to our customers. Forty surveys were emailed in April. We
are using an online service, Survey Monkey, to collect the responses. We
received 13 replies (33% response rate) with very favorable ratings.
Birthday Party Packages - The Rec Center birthday party packages continue
to be a popular, affordable party for our residents. We have hosted 36 parties
(January - May) this year. The packages include two hours in a meeting room
and one hour of exclusive gym time complete with gym toys for $55.
ATTACHMENT
January - March Chanhassen Recreation Center Rental Evaluations
g:\park\jodis\commission reports\Jun 09 commission report.doc
Chanhassen Recreation Center Rental Evaluation
January - March 2009
1. Was this your first time renting?
Yes:
No:
76.9%
23.1%
(10)
(3)
2. How did you hear about our rental facilities?
Previous Rental: 23.1 %
City of Chanhassen Website: 38.5%
Chanhassen Connection: 7.7%
Visited Site: 23.1 %
Family/Friend Recommendation 7.7%
Other: 15.4%
Drive by on way home from work
Community ad on Channel 8
(3)
(5)
(1 )
(3)
(1 )
(2)
3. Please evaluate the Rec Center rental facilities:
Excellent Very Good Fair Poor Response
Good Count
Room 61.5% (8) 38.5% 0.0%(0) 0.0% (0) 0.0% (0) 13
condition (5)
Room 61.5% (8) 15.4% 23.1% 0.0% (0) 0.0%(0) 13
equipment (2) (3)
Set up 38.5%
according to 61.5% (8) (5) 0.0% (0) 0.0%(0) 0.0%(0) 13
specification
Cleanliness 61.5% (8) 38.5% 0.0% (0) 0.0% (0) 0.0% (0) 13
of rooms (5)
Parking 61.5% (8) 30.8% 7.7% (1) 0.0% (0) 0.0% (0) 13
(4)
Overall 30.8%
impression 69.2% (9) (4) 0.0%(0) 0.0% (0) 0.0% (0) 13
of facility
Question 3 Comments:
. "Loved the facility. Would definitely use again. Rooms are spacious and
reasonable priced."
. "We needed to prepare our room early, and Jodi and her staff were very
obliging."
4. Please evaluate the Recreation Center staff assistance:
Excellent Very Good Good Fair Poor Response
Count
Reservation 83.3% (10) 16.7% (2) 0.0% (0) 0.0%(0) 12
staff
Event staff 75.0% (9) 25.0% (3) 0.0%(0) 0.0% (0) 12
Question 4 Comments:
. "The person working the day of our event was wonderful. We had a lot of kids
and the rooms next to us were not being used so she opened the wall to give
them a little more room. It was wonderful."
. "very friendly and helpful"
. "Great!!!!!!!!!!"
. "Everyone was so easy to work with, and extremely cooperative."
5. Please rate our fees:
Affordable
84.6%
11
Fair
15.4%
2
Expensive
0.0%
o
Other
0.0%
o
6. Would you rent from us again?
Yes
100.0%
13
No
0.0%
o
7. Would you recommend this facility?
Yes
100.0%
13
No
0.0%
o
8. Do you have any other comments or concerns you would like to share with us?
Please insert below or call the Rec Center Manager at 952-227-1401.
Comments:
. "Staff was very helpful and went above and beyond."
. "I'd like to see if all the rooms are available March 6, 11 am-9 pm? Thank you
again, great venue all around! Jessica Zalusky"
. "Great friendly, helpful staff; Fun, affordable party!"
. "This was our first event and wasn't sure what we were doing, but Jodi and her
staff made it a lot easier. It was like we were dealing with a 'person,' and not a
government/city entity."