4a. 2009 Picnic Site Evaluation
CITY OF
CHANHASSEN
7700 Market Boulevard
PO Box 147
Chanhassen, MN 55317
Administration
Pllone 952,227.1100
Fax 952,227.1110
Building Inspections
Phone 952,227.1180
Fax 952,227.1190
Engineering
Pllone 952,227.1160
Fax 952,227.1170
Finance
Phone 952,227.1140
Fax 952,227.1110
Park & Recreation
Pll011e 952,227.1120
Fax 952,227.1110
Recreation Center
2310 Coulter Boulevard
Phone 952,227.1400
Fax 952,227 1404
Planning &
Natural Resources
Phone 952,227.1130
Fax 952,227.1110
Public Works
1591 Park Road
Pholle 952,227 1300
Fax 952,227.1310
Senior Center
Phone 952,227 1125
Fax 952,2271110
Web Site
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MEMORANDUM
TO:
Todd Hoffman, Park & Recreation Director
FROM:
Jerry Ruegemer, Recreation superintendent;lD
October 27, 2009 \ \\
DATE:
SUBJ:
2009 Picnic Site Evaluation
The 2009 picnic reservation season saw an increase in the total number of
reservations and revenue. Our department has three different reservation
categories-general, in-kind, and in-house. The most popular site is still the
Lakeside Pavilion at Lake Ann, with Lake Susan coming in second, and the
Hilltop Shelter at Lake Ann third. A total of 105 paid reservations were booked
this year, which generated $13,000 in revenue. The 105 paid reservations
resulted in the city hosting over 11,000 picnickers.
Attached is a summary of all picnics held in 2009, including reservation
categories, facility breakdown, the type of customer making the reservation, and
the day of the week reserved. This information is important because our
department uses it to review future facility improvements, fee structures, and
operational procedures.
Interested customers continue to use the city's web site to view picnic site
amenities and the fees. This is extremely helpful when staff processes
reservations. Staff is exploring the possibility of allowing customers to view the
facility reservation software on the city's web site so that they can see if a
facility is available for the date of their picnic. Customers would still have to
contact staff to book the site. This decision will be made before the end of 2009.
Changing the names of the two picnic facilities at Lake Ann appears to have
been an easy transition for our customers. With the information on the city's
web site, informational articles, and changing the signs at each location, our
customers were well-informed.
Chanhassen is a Community for Life - Providing for Today and Planning for Tomorrow
2009 Picnic Evaluations
October 27, 2009
Page 2
Overall, the picnic reservations season was again successful with most of our
guests having a positive experience. Our department will continue to look for
ways to improve our procedures and facilities to ensure our customers have a
good experience and want to return in the future.
g:\park\jerry\picnics\2009 picnics\season evaluation 10-27 -09.doc
2009 Picnic Reservation Categories
Lakeside Pavilion Man Tues Wed Th urs Fri Sat Sun Total
Resident 2 0 2 3 4 14 14 39
Resident School Dist 112/276 1 1 0 1 0 0 0 3
Non-Resident 0 0 0 1 1 0 1 3
Non-Resident School District 0 0 0 0 0 0 0 0
Total 45
Lake Susan Shelter Man Tues Wed Thurs Fri Sat Sun Total
Resident 4 3 3 4 1 7 2 24
Resident School Dist 112/276 1 1 1 3 1 0 0 7
Non-Resident 0 0 0 0 0 3 0 3
Non-Resident School District 0 0 0 0 0 0 0 0
Total 34
Hilltop Shelter Man Tues Wed Thurs Fri Sat Sun Total
Resident 0 0 1 4 1 6 7 19
Resident School Dist 112/276 0 0 0 0 0 0 0 0
Non-Resident 0 0 1 1 1 3 1 7
Non-Resident School District 0 0 0 0 0 0 0 0
Total 26
I 105 Total Picnics Paying Fees
G: \park\j erry\pi cnicreserva ti on ca tagori es09
2008 Picnic Reservation Categories
Lake Ann Pavilion Man Tues Wed Thurs Fri Sat Sun Total
Resident 0 2 0 1 3 11 6 23
Resident School Dist 112/276 0 2 0 1 1 0 1 5
Non-Resident 0 0 0 1 4 4 4 13
Non-Resident School District 0 0 0 1 1 0 0 2
Total 43
Lake Susan Shelter Man Tues Wed Thurs Fri Sat Sun Total
Resident 3 1 4 2 3 13 2 28
Resident School Dist 112/276 1 1 1 1 1 0 0 5
Non-Resident 1 1 0 0 1 2 0 5
Non-Resident School District 0 0 0 0 0 0 0 0
Total 38
Lake Ann Parkview Shelter Man Tues Wed Th urs Fri Sat Sun Total
Resident 0 1 0 1 0 2 2 6
Resident School Dist 112/276 0 0 0 0 0 0 0 0
Non-Resident 0 0 0 2 0 2 4 8
Non-Resident School District 0 0 0 0 0 0 0 0
Total 14
I 95 Total Picnics Paying Fees
G: \park\j erry\pi en iereservati oneata gori es08