5a Chanhassen Recreation CenterCITY OF
690 COULTER DRIVE · P.O. BOX 147 · CHANHASSEN, MINNESOTA 55317
(612) 937-1900 · FAX (612) 937-5739
MEMORANDUM
TO:
FROM:
DATE:
SUB J:
Todd Hoffman, Park & Recreation Director
Dawn Beitel, Recreation Supervisor ~. ¢
January 17, 1996
Chanhassen Recreation Center
I am happy to report that since the first of the year both room rentals and punch cards at the
Chanhassen Recreation Center are really picking up. A promotional letter to all businesses and
corporations is scheduled to go out this week highlighting the new rates for them, as well as
several flyers promoting various activities that will take place there.
As exciting as it has been to hear that word is getting out, we realize that there is still a large
portion of our residents who have yet to discover the place. Weekly print ads in local papers as
well as some free days have helped to promote us, along with increased use by local groups,
private individuals, and businesses. Our best promotion is word of mouth by satisfied customers,
so I am continuing to work with staff in the areas of customer service and marketing. Comment
cards are available at the front desk and are sent out when damage deposits are returned or thank
yous are sent. One other item that we have recently implemented is a complimentary punch card
to give to first time visitors or potential new customers.
The fitness room has especially seen an increase in use since the start of the year, partially due to
the addition of 7 new pieces of strength equipment (one yet to come) and the stepmill. New
Years resolutions and advertising have contributed as well.
A small team of us have begun meeting about drop-in child care for the Recreation Center,
establishing hours, fees, policies, etc. It is hoped that we will have 2-3 people hired to staff the
child care area by the end of January or early February. Results of a survey conducted at the
Recreation Center helped us in making many decisions; however, calls will be made to other
community/recreation centers for additional information.
Mr. Todd Hoffman
January 18, 1996
Page 2
Overall, we are seeing some really positive things occurring at the Recreation Center. Many of
our building issues have been settled (basketball hoops, base tiles) and now focus can shift
primarily to upkeep of the facility and to increased awareness and use of all aspects of the
facility. Cooperation with the Bluff Creek Elementary School has been key to operations this far,
and will continue to be in the future.