3a 2004 Picnic Evaluation
CITY OF
CHANHASSEN
7700 Market Boulevard
PO Box 147
Charlhassen W~ 55317
Administration
Phone 952.2271100
Fax 952.227 1110
Building Inspections
Phone 952.2271180
Fax 952.2271190
Engineering
Phone 952.227.1160
Fax 952227.1170
Finance
PI lone 952.227.1140
Fai 952.227.1110
Park & Recreation
Phone 9522271120
Fax 9522271110
Recreation Center
2310 Coulter Boulevard
Phone 952.227.1400
Fax 952.2271404
Planning &
Natural Resources
Phone 952.2271130
Fax. 952.2271110
Public Works
1591 Park Road
Phor18 952 2271300
952.2271310
Senior Center
Pr·]ne 952 2271125
Fax 952.227.1110
Web Site
NNW SIC'laIlilassen. mn. us
3a-
MEMORANDUM
TO:
Todd Hoffman, Park & Recreation Director
FROM:
Jerry Ruegemer, Recreation Superintendent
.')
/]1\
DATE:
October 19, 2004
SUBJ:
2004 Picnic Site Evaluation
The result of implementing the two-tier fee structure has not been met with
much opposition. People inquiring about the fees seem accepting of higher fees
on the weekends. This year, a total of 95 picnics were booked, which totaled
$8,561 in revenue after Minnesota sales tax was deducted. The Lake Ann
Pavilion and the Lake Susan Shelter were once again the most popular sites.
In the past, the Park & Recreation Commission requested staff to log all picnic
inquiries received. Staff performed this task and 185 phone calls were received.
Staff also tracked whether the phone calls were from residents or non-residents.
These breakdowns are attached to this report. Staff also updated the picnic
reservation categories, including a breakdown of each facility, what customer
type made the reservations, and what day of the week the reservation was made.
The biggest surprise for staff this year was how many customers looked on the
city's website prior to making the phone call to check availability. Customers
were very informed of the two-tiered fee structure and site amenities. The prior
knowledge helped lower my time on the phone, which in turn increased work
productivity in other areas.
Listed below are some general comments related to picnic sites:
· The overall impression of picnic sites was good.
· Participants like play areas near the picnic facilities and shelters.
· At times, the shelters were perceived as not being clean.
· Bathrooms in shelters need general painting.
· Some picnic tables need replacing.
· A few customers thought fees were too high.
· Customers really like the privacy of our picnic sites.
· Participants raved about how beautiful our shelters and sites are.
Please find updated reservation category numbers and the calendar of resident
and non-resident phone calls attached.
G:\PARKVERRY\picnic evaluation 2004.doc
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The City of Chanhassen · A growing community willl clean lakes. quality schools a
PICNIC SITE REQUEST LOG (inquiries appear in red)
May 2004 16 Inquiries
Sun. Mon. Tues. Weds. Thurs. Fri. Sat.
1
2 3 4 5 6 7 8
R3
9 10 11 12 13 14 15
R 1 R 1 R2
NR 3
16 17 18 19 20 21 22
R 1 11 1 R2
23 24 25 26 27 28 29
NR 1 NR 1
30 31
June 2004 53 Inquiries
Sun. Mon. Tues. Weds. Thurs. Fri. Sat.
1 2 3 4 5
R 1 R 1 R2 R 1 R2
NI'11 NR2
6 7 8 9 10 11 12
R3 R4 R2 R 1 R 1 R 1 R3
NR 1 NR 1 NR 1
13 14 15 16 17 18 19
R3 R3 R 1 R2
NR 1 NR 1 NR2
20 21 22 23 24 25 26
R2 NR 1 R3
NR 1 NR3
27 28 29 30
R3
July 2004 52 Inquiries
Sun. Mon. Tues. Weds. Thurs. Fri. Sat.
1 2 3
4 5 6 7 8 9 10
R 1 NR 1 R 1
NR2
11 12 13 14 15 16 17
R3 NR 1 R1 R2 R6
NR 1 NR 1 NR2
18 19 20 21 22 23 24
R3 NR 1 R3 1=12 R5
NR2 NR 1 NR2 NR 1
25 26 27 28 29 30 31
R1 R 1 R 1 1=11 R4
NR 1 NR 1
PICNIC SITE REQUEST LOG (inquiries appear in red)
Aug ust 2004 50 Inquiries
Sun. Mon. Tues. Weds. Thurs. Fri. Sat.
1
R4
2 3 4 5 6 7 8
R 1 NR 1 R1 R2 R2
NR 1 NR 1
9 10 11 12 13 14 15
R 1 R 1 R4 R3
NR 1 NR3
16 17 18 19 20 21 22
R 1 R 1 R 1 R2 R2 R5 R3
NR 1 NR 1
23 24 25 26 27 28 29
R 1 R 1 R3
NR 1
30 31
Septem ber 2004 11 Inquiries
Sun. Mon. Tues. Weds. Thurs. Fri. Sat.
1 2 3 4
R 1
5 6 7 8 9 10 11
11 1 R 1
NR 1
12 13 14 15 16 17 18
R1 I'll NR1
19 20 21 22 23 24 25
R2 I'll
26 27 28 29 30
R 1
R = Total Resident Inquiries: 135
NR = Total Non-Resident Inquiries: 50
2004 Picnic Reservation Categories
Lake Ann Pavilion Mon Tues Wed Thurs Fri Sat Sun Total
Resident 0 2 2 2 3 10 3 22
Resident Business 0 0 3 2 1 2 2 10
Resident School Dist 112/276 0 1 1 0 1 1 0 4
Non-Resident 0 0 0 0 1 3 2 6
Non-Resident Business 0 0 0 0 0 0 1 1
Non-Resident School District 0 0 0 2 0 0 0 2
Total 45
Lake Susan Shelter Mon Tues Wed Thurs Fri Sat Sun Total
Resident 2 1 2 3 4 7 6 24
Resident Business 0 0 1 0 2 1 0 4
Resident School Dist 112/276 1 2 2 1 1 0 0 7
Non-Resident 0 0 0 0 0 2 1 3
Non-Resident Business 0 0 0 0 0 1 0 1
Non-Resident School District 0 0 0 0 0 0 0 0
Total 39
Lake Ann Lakeside Mon Tues Wed Thurs Fri Sat Sun Total
Resident 0 0 0 1 1 2 1 5
Resident Business 0 0 0 1 0 0 0 1
Resident School Dist 112/276 0 0 0 0 0 0 0 0
Non-Resident 0 0 0 0 0 0 0 0
Non-Resident Business 0 0 0 0 0 0 0 0
Non-Resident School District 0 0 0 0 0 0 0 0
Total 6
Lake Ann Parkview Mon Tues Wed Thurs Fri Sat Sun Total
Resident 0 0 0 0 1 2 0 3
Resident Business 0 0 0 0 0 0 0 0
Resident School Dist 112/276 0 0 0 0 0 0 0 0
Non-Resident 0 0 0 0 0 2 0 2
Non-Resident Business 0 0 0 0 0 0 0 0
Non-Resident School District 0 0 0 0 0 0 0 0
Total 5
I 95 Total Picnics Paying Fees
G: \park \ erry\pl en I ereserva It onea ta gon es04
2003 Picnic Reservation Categories
Lake Ann Pavilion Mon Tues Wed Thurs Fri Sat Sun Total
Resident 0 3 1 5 2 9 6 26
Resident Business 0 3 0 2 2 0 1 8
Resident School Dist 112/276 0 1 1 0 0 0 0 2
Non-Resident 0 0 0 0 1 2 2 5
Non-Resident Business 0 0 0 1 2 1 0 4
Non-Resident School District 0 0 0 1 0 0 0 1
Total 46
Lake Susan Shelter Mon Tues Wed Thurs Fri Sat Sun Total
Resident 2 1 0 1 1 9 4 18
Resident Business 0 1 2 2 2 1 1 9
Resident School Dist 112/276 1 2 1 0 0 0 0 4
Non-Resident 0 0 0 0 0 1 0 1
Non-Resident Business 0 0 0 1 0 0 0 1
Non-Resident School District 0 0 0 0 0 0 0 0
Total 33
Lake Ann Lakeside Mon Tues Wed Thurs Fri Sat Sun Total
Resident 0 1 1 1 1 0 1 5
Resident Business 0 0 0 0 0 0 0 0
Resident School Dist 112/276 0 0 0 0 0 0 0 0
Non-Resident 0 0 0 0 0 2 0 2
Non-Resident Business 0 0 0 0 0 0 0 0
Non-Resident School District 0 0 0 0 0 0 0 0
Total 7
Lake Ann Parkview Mon Tues Wed Thurs Fri Sat Sun Total
Resident 0 0 0 0 0 0 0 0
Resident Business 0 0 0 0 0 0 0 0
Resident School Dist 112/276 0 0 0 0 0 0 0 0
Non-Resident 0 0 0 0 0 0 0 0
Non-Resident Business 0 0 0 0 0 1 0 1
Non-Resident School District 0 0 0 1 0 0 0 1
Total 2
I 88 Total Picnics Paying Fees
G: \par k \ cny\2003 p I cn I creserv a tl an ea ta gar! cs