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5 2005 Lake Ann Lifeguard Contr CITY OF CHANHASSEN 7700 Market Boulevard PO Box 147 Chanhassen, MN 55317 Administration Phone 952.227.1100 Fax 952.227.1110 Building Inspections Phone 952.227.1180 Fax 952.227.1190 Engineering Phone 952.227.1160 Fax 952.227.1170 Finance Phone 952.227.1140 Fax 952.227.1110 Park & Recreation Phone 952.227.1120 Fax 952.227.1110 Recreation Center 2310 Coulter Boulevard Phone 952.227.1400 Fax 952.227.1404 Planning & Natural Resources Phone 952.227.1130 Fax 952.227.1110 Public Works 1591 Park Road Phone 952.227.1300 Fax 952.227.1310 Senior Center Phone 952.227.1125 Fax. 952.227.1110 Web Site wwwci.chanhassen.mn.us s MEMORANDUM TO: Todd Hoffman, Park & Recreation Director FROM: 1~ Jerry Ruegemer, Recreation Superintendent DATE: March 14, 2005 SUBJ: 2005 Lake Ann Beach Lifeguard Contract The city reviews and approves the lifeguard contract for Lake Ann Beach on an annual basis. In the past, the city has contracted for these services from Minnetonka Community Education and Services (MCES). This year the city has the opportunity to review contracts from two providers-MCES and a new company named Minnesota Safety Services. Minnesota Safety Services was formed by John Raby, a former employee of MCES. John was in charge of all the lifeguard services at MCES and had been my contact there for the past 15 years. Staff requested both companies to submit information detailing how they will provide lifeguard services for the 2005 season. This information is attached and also includes proposed contracts. The contracts are almost identical, with MCES submitting a bid of $27,555 and Minnesota Safety Services submitting a bid of $27,279 (a difference of $276). Representatives from both groups will be present at the March 22nd Park & Recreation Commission meeting. RECOMMENDA TION It is staff's recommendation that the Park & Recreation Commission recommend that the City Council approve the contract from Minnetonka Community Education & Services in the amount of $27,555 to provide lifeguard services at Lake Ann Beach for the 2005 season. This amount is included in the Lake Ann Park Operations budget (1540) for 2005. A TT ACHMENTS 1. 2. Information and Contract from Minnetonka Community Education Services. Information and Contract from Minnesota Safety Services. G:\park~ERRY\Lifeguard contract 2005. DOC The City of Chanhassen . A growing community with clean lakes, quality schools, a charming downtown, thriving businesses. winding trails. and beautiful parks. A great place to live, work, and play TimothyA. Limn Executive Director of Community Education & Services 5621 County Road 101 Minnetonka, MN 55345 (952)401-5050 (952)401-5011 fax tim.limn@minnetonka.k12.mn.us March 10, 2005 SERVING THE Dear City of Chanhassen: COMMUNITIES OF: Thank you for the time and energy you are dedicating to the decision on lifeguards for MINNETONKA your city beach at Lake Ann. Minnetonka Community Education & Services (MCES) is very proud of its work and relationship with the City of Chanhassen. MCES has a long CHANHASSEN history of working collaboratively and successfully with the City of Chanhassen, going back at least 15 years. I believe it is in both of our organizations best interest to continue DEEPHAVEN this relationship. EDEN PRAIRIE GREENWOOD MCES has delivered a quality service to you in the past and is ready to deliver a quality service to you in the future. MCES also guards at other area beaches and pools. Because we guard in other areas we are able to attract quality high school and college age guards who desire a certain number of hours for their summer employment. EXCELSIOR SHOREWOOD MCES was in the guard business last year, we will be in the guard business this year and we will be in the guard business again next year. Though some MCES staff have moved on, other competent and skilled staff have stepped right in. TONKA BAY VICTORIA WOODLAND Best of luck with your decision making. Please call me with any questions or concerns. Thank you. Yours in ?fo . unity, ~" " '--';......... Tim Litfin Executive Director, MCES Agreement for Summer Services At Lake Ann Beach, City of Chanhassen - Summer 2005 AGREEMENT made this March 9.2005 , between the CITY OF CHANHASSEN, a Minnesota municipal corporation ("City") and the MINNETONKA PUBLIC SCHOOLS COMMUNITY EDUCATION AND SERVICES (the "Contractor"). WHEREAS, the City of Chanhassen has requested that Contractor provide a Lifeguard Service and Swimming Lesson Program during the 2005 Swimming Season for Lake Ann Beach. WHEREAS, the Contractor agrees to provide a Lifeguard Service and Swimming Lesson Program for Lake Ann Beach. NOW THEREFORE, the parties agree as follows: 1. CONTRACTOR'S SERVICES. A. Lifeguard Service. The Contractor agrees to provide the City with qualified and American Red Cross certified personnel to lifeguard above stated beach from June 10- Aug 21. 2005 on a seven day per week schedule (weather permitting) B. Contractor agrees to provide: 1) an appropriate number of lifeguards on duty at all times, according to any applicable industry standards or regulations; Exhibit A 2) lifeguard staff with ongoing in-service training during the summer season; 3) supervision of lifeguard personnel; 4) all necessary safety equipment for the Lifeguard Services; safety equipment includes: rescue tubes, P[ Aid kits, reaching pole, rescue board B. Swimming Lesson Program. The Contractor agrees to provide a program for swimming lessons for the general public to be located at Lake Ann Beach. The Contractor shall provide advertising through the MCES catalog, registration of students, hiring and training of instructors, all necessary equipm<?nt (including safety equipment) and all personnel and administrative costs associated with the Swimming Lesson Program. 2. CITY OBLIGATIONS. A. Beach. The City agrees to provide a clean and well-maintained beach and beach area as stated in this agreement. This includes defined swimming boundaries; clean restrooms and lifeguard station. The City agrees to provide a working telephone, lifeguard chairs, megaphone, and safety boat with oars. 83758 B. Payment. The City agrees to pay Contractor a total of $27.555.00 divided into three equal payments of $9.185.00 on July 15. August 15. and September 15. 2005 in return for lifeguard serVIces. The Contractor will provide the Swimming Lesson Program at Lake Ann Beach at no cost to the City. All income and expenses will be the responsibility of Contractor. 3. INDEMNIFICATION. Contractor agrees to indemnify and hold harmless the City, its employees and officers subject to limitations of Chapter 466 of Minnesota Statutes from any and all liability, loss, costs, damages and expenses including but not limited to property damage and personal injury, including death, which arise in connection with any acts or omissions of Contractor's employees. The City agrees to indemnify and hold harmless Contractor and it's employees, officers and agents from any and all liability, loss, costs, damages and expenses including but not limited to property damage and personal injury, including death, which arise in connection with the City's performance of this Contract or in connection with any acts or omissions of City employees subject to limitations and immunities subject to Chapter 466. 4. REPORTS. Contractor will provide the City with all necessary information relating to the Lifeguard Service and Swimming Lesson Program in order for the City to properly maintain the beach. On an as need basis the Aquatics Manager will report to the City representative in regards to incidents an/or accidents. At the end of the season (October 15, 2005) the Contractor will provide the City will a full report of beach activity during the season. 5. LIABILITY. Employees of the Contractor and all other persons engaged by the Contractor in the performance of any work or services required, volunteered, or provided for herein to be performed by Contractor shall not be considered employees of the City and any and all claims that mayor might arise under the Worker's Compensation Act of the State of Minnesota on behalf of said employees while so engaged in any of the work or services provided to be rendered herein, shall in no way be the obligation or responsibility of the City and all other persons engaged by the City in the performance of any work or services required . or provided for herein to be performed by the City shall not be considered employees of the Contractor, and any and all claims that mayor might arise under the Worker's Compensation Act of the State of Minnesota on behalf of said employees while so engaged and any and all claims by any third parties as a consequence of any act or omission on the part of said employees so engaged in any of the work or services provided to be rendered herein shall in no way be the obligation or responsibility of the Contractor. 6. INSURANCE. The City is responsible for obtaining property and liability coverage for the cities' beaches. Contractor will maintain professional liability and comprehensive 83758 general liability coverage for all employees in an amount consistent with Chapter 466 of the Minnesota Statutes. 7. TERM OF AGREEMENT. Notwithstanding the date of the signature of the parties to this Agreement, upon acceptance by all parties, this Agreement shall be deemed to be effective upon signature by all parties and shall remain in effect until October 1, 2005, unless earlier terminated by either party, with or without cause, upon 45 days written notice or as otherwise provided in this Agreement. 8. DEF AUL T. If Contractor or City fails to perform any of the provisions of this Agreement or so fails to administer the work as to endanger the performance of this Agreement, this shall constitute a default. Unless the party in default is excused by the other party in default, the non-defaulting party may upon written notice immediately cancel this Agreement in its entirety. 9. SUBCONTRACTORS. Contractor shall not enter into any subcontract for performance of any services contemplated under this Agreement nor assign any interest in this Agreement without the prior written approval of the City and subject to such conditions and provisions as the City may deem necessary. Contractor shall be responsible for the performance of all Subcontractors. 10. AUTHORIZED REPRESENTATIVES. The parties to this Agreement shall appoint an authorized representative for the purpose of administration of this Agreement. The authorized representative of the City is: Todd Gerhardt.City Manager City of Chanhassen 7700 Market Blvd.. P.O Box 147 Chanhassen. Minnesota 55317 Phone: (952) 227-1119 The authorized representative of the Contractor is as follows: Tim Litfin . Executive Director Minnetonka Public Schools Community Education and Services 5621 County Road 10 1 Minnetonka. Minnesota 55345 Phone: (952) 401-5043 83758 11. AMENDMENTS. Any amendments to this Agreement will be in writing and will be executed by the same parties who executed the original Agreement, or their successors in office. 12. ENTIRE AGREEMENT. It is understood and agreed that the entire Agreement of the parties is contained herein and that this Agreement supersedes all oral Agreements and negotiations between the parties relating to the subject matter hereof as well as any previous Agreements presently in effect between the parties relating to the subject matter hereof. IN WITNESS WHEREOF, the parties have caused this Agreement to be duly executed intending to be bound thereby. CITY OF CHANHASSEN (SEAL) BY: Thomas A. Furlong, Mayor AND Todd Gerhardt, City Manager DATE: BY: Tim Litfin, xecu e Director ~ /tJ~O~ DATE: 83758 Exhibit A Lifeguard Schedule - Lake Ann Beach, Chanhássen Dates: June 10 through Aug 21, 2005 Times: 1O:30am - 8:00pm Lifeguard Schedule: 2 lifeguards on duty, 7 days a week 10:30 am to 8:00 pm + 2 Lifeguards on duty, 7 day a week from 1:00pm to 5:30pm - Weather permitting 83758 SERVlNG THE COMMUNITIES OF: MINNETONKA CHANHASSEN DEEPHAVEN EDEN PRAIRIE EXCELSIOR GREENWOOD SHOREWooD TONKA BAY VICTORIA WOODLAND Youth Programs SARAH BEST Minnetonka Public School Deephaven Education Center 4584 Vinehill Road, Excelsior MN 55331 952-401-6827 sarah. best@minnetonka.k 12.mn. us Minnetonka Community Education & Servi, 4584 Vine Hill Road Excelsior, MN 55331 (952) 401-6801 (952) 401-6829 fax EDUCATION Mankato State University, Mankato, MN May 1998 Bachelor of Science, emphasis in Leisure Planning & Management and Therapeutic Recreation EXPERIENCE Minnetonka Community Education & Services Aquatics and 1 St Aid Program Manager Jan 2005-Present Flagship Athletic Club, Eden Prairie, MN Nov 2002-Jan 2005 Aquatics Coordinator · Develop & market learn to swim and aquatics programs to members & non members · Manage aquatics staff of 14 · Handle customer service issues in all areas of the club Alterra Sterling House, Bloomington. IN Life Enrichment Coordinator Aug 2000-Mar 2002 YWCA of Sioux Falls, Sioux Falls, SD Jan 1 999-Jul 2000 Aquatics Coordinator · Planned and implemented aquatics programs, including Learn to Swim, Lifeguard Training, Water Safety Instructor, as well as First Aid and CPR classes · Supervised a staff of 20 · Prepared department budget and handled contracts with outside vendors Marshall Community Services, Marshall, MN Jun 1989-Jan 2000 Lifeguard & WSI Instructor / Aquatics Supervisor · Taught Lifeguard Training, Water Safety Instructor, and Learn to Swim courses · Supervised a staff of 15 · Handled customer concerns CERTIFICA nONS · Lifeguard Training / First Aid / CPR for the Prof. Rescuer · Lifeguard Training Instructor · CPR for the Professional Rescuer Instructor · Water Safety Instructor · Water Safety Instructor Trainer · First Aid / CPR / AED Instructor · Certified Pool Operator VJ ~ u '8- .~ ~ r./) ~ t: O..:!2 . M '';:: C "0 M <<n 13 0 0::: II') r-- ~) :::..s::_ tr. 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(1)...o .... ¡::: - u (1) - ~ C ~ 8~ ~~ '" V òJjE..c c·_ g '2 ~ (1) .~ ~ ~ (1) (1) "E g."E ~ >. ~ Q):;:: òJj ~E~ 0- t'\:S 0_ ....Ju.....J MINNESOTA SAFETY SERVICES, LLC February 2005 John Raby President 26960 West 62nd Street Excelsior, MN 55331 (952) 470-4156 Company Introduction Minnesota Safety Services LLC (MSS) is a Lifeguard Management Company. MSS's goal is to manage the day-to-day personnel operations of the beaches located in the following six Minnesota municipalities: The City of Deephaven, the City of Shore wood, the City of Tonka Bay, the City of Excelsior, the City ofChanhassen, and the City ofWayzata. John Raby, president of the company, has been involved in the field of aquatics for the past 26 years. As an employee of Minnetonka Public Schools from 1978-2004, he has had extensive experience lifeguarding and managing the waterfronts of the cities mentioned above. A change in management and philosophy in Minnetonka Public Schools has compelled Mr. Raby to pursue his passion for aquatics and beach lifeguarding through his own company. Mr. Raby has developed a well-trained and disciplined staffthat will join him in this endeavor. Mr; Raby is nationally known for his expertise in water rescue techniques. He is one of the technical reviewers of the current American Red Cross Lifeguard Training program, and was on the development team for the American Red Cross "GuardStart" program, which is the American Red Cross's Jr. Lifeguard Program. Locally, Mr. Raby is Hennepen County Sheriff Water Patrol's water rescue trainer. Working with the MN DNR and the Hennepen County Sheriffs Department, Mr. Raby was the lead instructor for the water rescue portion of the 2003 MN Marine Rescue School, offered statewide to conservation officers and sheriff deputies. Mr. Raby works with both the Minneapolis and the St. Paul chapters of the American Red Cross as a volunteer. These volunteer duties include training instructors, serving on committees, and assisting with special events such as the annual Lifeguard Olympics competition. Mr. Raby is currently certified in the following American Red Cross Programs: · CPR for the Professional Rescuer AED Instructor Trainer · Water Safety Instructor Trainer · Lifeguard Training Instructor Trainer · Waterfront Lifeguard Instructor Trainer · Water Park Lifeguard Instructor Trainer · Small Craft Safety Instructor Trainer · Community CPR and First Aid Instructor · Sport Safety Training Instructor · Lifeguard Training student level · CPR for the Professional Rescuer AED student level 2 Mr. Raby has presented the following aquatics presentations. · 2004 WCCO TV Water Safety "Staying Alive" · 2003 MN Aquatics Conference "In-service Training for Aquatics Personnel" · 1998 MN Aquatics Conference "Aquatics Management for Dummies" · 1996 MN Aquatics Conference "In-service Training for Lifeguards" · 1995 MN Community Ed. Association Conference "Aquatics Programming" · 1988 MN Aquatics Conference "Hiring, Training and Retaining Staff' · 1988 MN Aquatics Conference "Aquatics Program Ideas" Staff Hiring and Training Certifications: All staff will be required to hold current American Red Cross certification in: Lifeguard Training First Aid CPR for the Professional Rescuer Many of the staff will also be American Red Cross Water Safety Instructors. Additionally, several members of the staffwill be American Red Cross Lifeguard Training Instructors. Interview and water test: * All candidates for employment will be interviewed by the president of the company and must go through a timed swimming and water rescue skills test. On-going Training: * MSS will require the highest level of in-service training in the State. * MSS will conduct 22 hours of in-service training per season. * All staff will receive a 4-hour policy and procedure training and a 4-hour water rescue training session before the beaches open, followed up with bi-weekly 2- hour water rescue training sessions. * All staff will demonstrate the required CPR skills and take the written test for the American Red Cross CPR for the Professional Rescuer course the first and the fifth weeks of the summer. MSS currently has verbal commitments from over 25 experienced lifeguards for the summer of2005. .., .) Lake Ann Beach Operations MSS will staff the following lifeguard shifts each day (weather permitting): 1. 10:30 am - 4:30 pm 2. 10:30am-2:30pm 3. 2:30 pm - 6:00 pm 4. 1 :00 pm - 8:00 pm 5. 1 :00 pm - 8:00pm (Two - four guards on duty per hour based on peek times.) Beach supervision: *Two program-wide supervisors will supervise the beach. Both supervisors have more than 4 summers experience and one worked 3 summers as a full time lifeguard on Lake Ann Beach. *The president of the company will supervise the beach. Mr. Raby first worked as a lifeguard on Lake Ann in 1980 and has continued as a lifeguard or as a manager of the beach ever since. * MSS is a new company, but the staff has been working together for several years. * The staff working under Mr. Raby's supervision is considered by other aquatics - professionals to be the best beach lifeguard service in the state. * Mr. Raby is known for setting the standard in Minnesota aquatics. As an example, in 1989, Mr. Raby's staff was required to hold the certification CPR for the Professional Rescuer, the rest of the industry required Adult CPR. In 1993, CPR for the Professional Rescuer became the national requirement for lifeguards. * All MSS lifeguards will have to demonstrate their water rescue skills to be rehired. * MSS trains its staff on public relation skills as well as rescue skills. * MSS has 10 Lifeguard Training instructors on its in-service training staff. This staff has over 110 combined years of experience in aquatics. Things to consider when contracting a lifeguard service. 1. What are the management's experience supervising beaches? 2. What is the management plan for supervising the beaches? 3. What is the in-service plan and who is conducting it? 4. What are the hiring requirements (is there a water test)? 5. Do they know what police force and EMS personnel respond to your beach? 6. How experienced is the staff? 7. Can management describe the beach including blind spots and safety hazards? 8. Do they have experience managing a large staff spread out over several sites? 9. What is the plan for lifeguard shifts (How many guards/ what times)? Minnesota Safety Services has a tried and tested program for managing Lake Ann Beach. Patron safety and great public relations are just two of the services Minnesota Safety . Services will provide for your city. 4 AGREEMENT FOR CITY OF CHANHASSEN - SUMMER 2005 AGREEMENT made this _day of , between Chanhassen, a Minnesota Municipal Corporation ("City") and Minnesota Safety Services LLC (the "Contractor' .) WHEREAS, the City has requested that the Contractor provide a Lifeguard Service and Swimming Lesson Program during the 2005 Swimming Season for Lake Ann Beach. WHEREAS, the contractor agrees to provide a Lifeguard Service and Swimming Lesson Program for the city. NOW THEREFORE, the parties agree as follows: I. CONTRACTOR'S SERVICES A. Lifeguard Service. The Contractor agrees to provide the City with qualified and Red Cross certified personnel to Lifeguard the above stated beach from June 4, 2005 through August 21, 2005 on a seven day per week schedule from 10:30 a.m. to 8:00 p.m. daily (weather permitting). B. The Contractor agrees to provide: a) an appropriate number of lifeguards on duty at all time, according to any applicable industry standards or regulations; b) lifeguard staff with ongoing in-service training during the summer season; c) supervision of lifeguard personnel; d) all necessary safety equipment for the Lifeguard Services. C. Swimming Lesson Program. Contractor agrees to provide a program for swimming lessons for the general public to be located at Lake Ann Beach. The Contractor shall provide advertising through the web site, registration of students, hiring and training of instructors, all necessary equipment (including safety equipment) and all personnel and administrative costs associated with these lessons. II. CITY OBLIGATIONS. A. Beach. The City agrees to provide a safe, clean and well-maintained beach and beach area as stated in this agreement. This includes defined swimming boundaries; sand and water free of debris and safety hazards; clean and sanitary restrooms; and a lifeguard station. The City agrees to provide a working telephone, lifeguard chairs, megaphone, and safety boat with oars. B. Payment. The City agrees to pay the Contractor a total of $27,279 divided into three equal payments of $9,093 on June 1, July 15, and September 1, 2005 in return for services as stated in this agreement. The Contractor will provide a swimming lesson program at Lake Ann Beach at no cost to the City. All income and expenses will be the responsibility of the Contractor. III. INDEMNIFICATION - Contractor agrees to indemnify and hold harmless the City, it's employees and officers from any and all liability, loss, costs, damages, and expenses including but not limited to property damage and personal injury, including death, which arise in connection with any acts or omissions of Contractor's employees. The City agrees to indemnify and hold harmless Contractor and it's employees, officers, and agents from any and all liability, loss, costs, damages and expenses including but not limited to property damage and personal injury, including death, which arise in connection with the City's performance of this Contract or in connection with any acts or omission of City employees. IV. REPORTS. Contractor will provide the City with all necessary information relating to the Lifeguard Service and Swimming Lesson Program in order for the City to properly maintain the beach. On an as need basis the President or Aquatics Supervisor will report to the City representative in regards to incidents and/or accidents. At the end of the season (October 15) the Contractor will provide the City with a full report of beach activity during the season. 2 V. LIABILITY. Employees of the Contractor and all other persons engaged by the Contractor in the performance of any work or services required, volunteered, or provided for herein to be performed by Contractor shall not be considered employees of the City and any and all claims that mayor might arise under the Worker's Compensation Act of the State of Minnesota on behalf of said employees while so engaged in any of the work or services provided to be rendered herein, shall in no way be the obligation or responsibility of the City and all other persons engaged by the City in the performance of any work or services required or provided for herein to be performed by the City shall not be considered employees of the Contractor, and any and all claims that mayor might arise under the Worker's Compensation Act of the State of Minnesota on behalf of said employees while so engaged and any and all claims by any third parties as a consequence of an act or omission on the part of said employees so engaged in any of the work or services provided to be rendered herein shall in no way be the obligation or responsibility of the Contractor. VI. INSURANCE. The City is responsible for obtaining property and liability coverage for the cities' beaches. Contractor will maintain professional liability and comprehensive general liability coverage for all employees in an amount consistent with Chapter 466 of the Minnesota Statutes. VII. TERM OF AGREEMENT. Notwithstanding the date of the signature of the parties to this Agreement, upon acceptance by all parties, this Agreement shall be deemed to be effective upon signature by all parities and shall remain in effect until October 1, 2005, unless earlier terminated by either party, with or without cause, upon 45 days written notice or as otherwise provided in this Agreement. VIII. DEFAULT. If Contractor or City fails to perform any of the provisions of this Agreement or so fails to administer the work as to endanger the performance of this Agreement, this shall constitute default. Unless the party in default is excused by the other party, the non-defaulting party may upon written notice immediately cancel this Agreement in its entirety. IX. SUBCONTRACTORS. Contractor shall not enter into any subcontract for performance of any services contemplated under this Agreement nor assign any interest in this Agreement without the prior written approval of the City and subject to such conditions and provisions as the City may deem necessary. Contractor shall be responsible for the performance of all Subcontractors. 3 X. AUTHORIZED REPRESENTATIVES. The parties to this Agreement shall appoint an authorized representative for the purpose of administration of this Agreement. The authorized representative of the City is: Todd Gerhardt City Manager City of Chanhassen 7700 Market BLVD., P.O. Box 147 Chanhassen, Minnesota 55331 Phone: (952) 227-1119 The authorized representative of the Contractor is as follows: John Raby, President Minnesota Safetl Services LLC 26960 West 62ß Street Excelsior, Minnesota 55331 (952) 470-4156 XI. AMENDMENTS. Any amendments to this Agreement will be in writing and will be executed by the same parties who executed the original Agreement, or their successors in office. XII. ENTIRE AGREEMENT. It is understood and agreed that the entire Agreement of the parties is contained herein and that this Agreement supersedes all oral Agreements and negotiations between the parties relating to the subject matter hereof as well as any previous Agreements presently in effect between the parties relating to the subject matter hereof. IN WITNESS WHEREOF, the parties have caused this Agreement to be duly executed intending to be bound thereby. CITY OF CHANHASSEN BY: Todd Gerhardt, City Manager DATE: MINNESOT A SAFETY SERVICES LLC. './~. ."~' j./. ./ /' ( Á J , Vi/../' "-::./{,,. vL..-. ¡ BY: John Raby, President DATE: (. - \ l" (D0't~ 4 6621 Eagle lake Drive Maple Grove, MN. 55369 tel: 763-537-0242 tel: 602=277-0108 Jim Jones February 27,2005 To: Whom it may concern Please allow me to offer my strong recommendation for John Raby. John worked for Minnetonka Community Education & Services for many years when I was director of that department of Minnetoka Schools. I was always impressed by John's strong sense of mission and his outstanding work ethic. John has the ability to train and motivate people who work under his direction. He regularly received outstanding reviews from his immediate supervisor. I received many strong supporting comments from participants of progams he lead. PJease feel free to contact me if you have additional questions. March 1, 2005 To: City Managers Mayors City Councils From: Daniel E. Kuzlik, Assistant Professor University of Wisconsin-Extension John Raby, founder and President of Minnesota Safety Services, has asked me to write a recommendation to support his bid to provide lifeguarding and other safety services to municipalities who have responsibilities for public beaches. Although I am in no position to evaluate bids from other agencies, I can speak to Mr. Raby's professional skills in all aspects of beach management. As the Executive Director of the Minnetonka Community Education and Services (MCES) Department for 8 years until June 30, 2004, John Raby was on the MCES staff as our Aquatics Manager. In that capacity Mr. Raby handled all MCES aquatics related issues and programs both in school pools and at beaches which municipalities contracted to MCES. Over the period oftime that I was the Executive Director of MCES, Mr. Raby grew the municipal beach programs several hundred percent. As "word-of-mouth" began to circulate among area municipalities, speaking to Mr. Raby's skills at developing competitive operating budgets, at providing custom life guarding services to meet the unique needs of various municipalities and at his ability to attract and train highly skilled certificated staff, municipalities began to approach us to provide these services. These requests even came from municipalities who were located in other school districts. As an entrepreneur, John realized that the primary issue in beach management is to have a highly skilled and professionallifeguarding staff. To that end, Mr. Raby would recruit young men and women from all over the metro area and then would provide excellent training for these guards. Then John would select the "best of the best" to work in the programs he managed. When other public beach programs had difficulties obtaining lifeguards, John was always able to staffthe programs he managed. In conclusion, I am very much impressed with Mr. Raby's knowledge and skills in all areas associated with aquatics management and highly endorse John and his company to your city.